Training Example: SERVPRO – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[IMG: Green SERVPRO van]
[H1] The #1 Choice in Cleanup & Restoration
Cleaning. Restoration. Construction.Here to Help ® 24/7.Your detected location is:   (800) 737-8776(800) 737-8776
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Water Damage
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Fire Damage
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Mold
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General Cleaning
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Specialty Cleaning
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Commercial
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Construction
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Storm
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Water Damage
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Fire Damage
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Mold
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General Cleaning
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Specialty Cleaning
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Commercial
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Construction
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Storm
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Water Damage
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Fire Damage
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Mold
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General Cleaning
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Specialty Cleaning
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[H3] WHY CHOOSE SERVPRO®?
[H4] Faster to any size disaster™
We have more than 2380 locations nationwide serving 97% of all US zip codes within two hours.
[H4] Available 24/7
An emergency can happen at any time, and our Customer Care Center is ready to take your call, day or night. Just call SERVPRO for immediate assistance.
[H4] Highly trained professionals with more than 50 years of experience
We’ve earned the reputation as #1 in the cleanup and restoration industry with a location near you and specialize in fire and water damage, specialty cleaning, mold, and so much more.
[IMG: Man in hazmat suit spraying apartment]
[IMG: Man in hazmat suit spraying apartment]
[H2] The #1 Choice in Cleanup and Restoration
We have more than 50 years of experience in the cleanup and restoration industry, and with more than 2380 locations in U.S. and Canada, you can find a SERVPRO near you.Find a location(800) 737-8776Contact Your Local SERVPRO
[H3] We take care of people, who take care of people.
Ready to experience new career growth and the joy of helping others? Come join our team. SERVPRO® offers the satisfaction of helping those who need it most, along with benefits such as:Premium compensationOpportunities to move from entry-level to management and even ownershipBest training available – no industry experience requiredJoin Our Team

[IMG: Residential kitchen under construction]
[H1] Residential Construction Services
#1 Property Damage and Restoration Company Comprehensive Residential Construction and Reconstruction Services   Quality Workmanship Trained, Certified Specialists  Streamlined Insurance Process Your detected location is:   (800) 737-8776(800) 737-8776
[H2] Trusted Home Construction and Restoration Service Specialists
Your house is more than just a structure or an investment. It’s home: your family’s place of comfort, safety, and belonging. So, when you’ve suffered damage to your home, or you’re looking for an upgrade, the professionals at SERVPRO® are ready to help. We can provide a full range of residential construction services to complete your construction, restoration, or remodeling project.  No matter what kind of damage you’ve experienced—water, fire, mold, or storm, our team manages every step of the construction or restoration process with an attention to detail, commitment to quality, and an emphasis on your peace of mind. After all, this is your home. From floor to ceiling to roof, our team will contact and manage the multiple crews needed and oversee your project from start to finish. We’ also work with your insurance company to help navigate the claims process and coordinate the necessary paperwork for an easier experience.
[H2] Quick Links:
Construction Frequently Asked QuestionsRoof Tarp & Boardup ServicesResidential ServicesCommercial Construction ServicesHave another question?
[H2] Why Choose SERVPRO for Home Restoration?
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[H3] Single Contact
SERVPRO professionals serve as your advocate from start to finish, so you don’t have to manage multiple repair teams.
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[H3] Expedited Restoration Process
Coordination throughout the construction process.
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[H3] Quality Workmanship
Attention goes into every detail to deliver the highest quality product possible.
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[H3] SERVPRO’s Clean Build Technology
Our EPA-registered products protect your home and business with dust control, viral pathogen protection, and other decontaminants.
[IMG: Why Choose SERVPRO]
[H3] On-Time & On-Budget
Our professional construction service technicians will work with your insurance company.
[IMG: Why Choose SERVPRO]
[H3] Easier Insurance Claims Process
SERVPRO helps you navigate the insurance claims process, helping coordinate the paperwork for an easier experience.
[H2] Our Residential Construction Process
Every home construction project is unique. Whether it’s a remodel or repairs tied to an insurance claim, your project will be customized to your needs. This guide outlines what you can expect and the roles of SERVPRO, your insurance company adjusters, and your mortgage company. We’ll be with you each step of the way.
[H2] Pre-Construction Phase
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[H3] Approval
Before starting a home construction project, it’s important to do your homework. If you need approvals from a homeowners’ or condominium owners’ association, that has to be done before work can begin.
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[H3] Estimates and Finalizing the Estimate
We use the Xactimate estimating software for all construction projects and will provide a copy of your estimate as an attachment to your Construction Work Authorization.
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[H3] Deposits and Progress Payments
We provide you with a Deposit and Draw Schedule as an attachment to your Construction Work Authorization. Note that failure to make progress payments may hold up your project. This includes the payment of the deposit (depending on state law).
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[H3] Mortgage Companies
If you have a mortgage on your home, some lenders and insurance companies may issue “multiple party” checks the include you, your mortgage company, and us. This will require you to contact your mortgage company.
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[H3] Material Selections and Changes
Taking the time to research and select materials—carpet, tile, flooring, etc.—as soon as possible can yield significant time savings over the duration of the project, since some items may have long lead times.
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[H3] Signing the Construction Work Authorization Document
You will need to sign this document for any work to begin.
[H2] Construction Phase
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[H3] Scheduling Tradesmen
Arranging access to your home and communicating any scheduling constraints, for both SERVPRO and tradesmen, is critical to an efficiently run construction project. Coordinating schedules between tradesmen and homeowners is the most common reason for project delays.
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[H3] Weekly Communication
We’ll contact you at least weekly during the construction phase with information on the status of your project. Be sure to notify us of the best times and method for communicating with you.
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[H3] Inspecting Work-In-Progress
If your project requires several different activities such as carpet, flooring, drywall, and painting, it’s important that you look at each phase of work as completed to make sure any issues are identified and addressed quickly.
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[H3] Supplements
An unforeseen issue can arise after the project is underway, resulting in additional costs. (Example: the discovery of additional damage not visible until demolition was underway.) We try to anticipate these occurrences, but we can’t foresee them all. In such cases, we’ll work with your insurance company to see if this issue can be added as a “supplemental” to your claim. However, you may need to sign a Change Order to cover the additional cost.
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[H3] Change Orders
You might want to change or upgrade the materials used on your project after the initial estimate has been accepted. We’ll try to work with you to incorporate these changes, but once we start work on your project, we can’t make structural changes or changes that impact ordered materials.
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[H3] Progress Payments
If the estimated cost of your project is more than $10,000, you may be asked to make interim payments as your project progresses. For insurance-related work, it’s important to stay in close contact with your insurance adjuster and mortgage company, if applicable, to be sure payments are made promptly, or work on your project may be delayed or stopped.
[H2] Post-Construction Phase
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[H3] Construction Standards
Our professionals adhere to the National Association of Homebuilders Residential Construction Performance Guidelines for Professional Builders & Remodelers Fifth edition. If issues with work quality are identified quickly as the repairs are made during the project, the walk-through should be a simple confirmation of the work performed and final sign-off.
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[H3] Certificate of Completion
Once all work has been completed you will be asked to sign this document acknowledging that the work is complete and meets industry standards.
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[H3] Final Payment
At the end of the project if there are deemed to be any items that are incomplete (e.g. back ordered light fixtures or minor completion items), you may withhold an amount equal to 150% of the reasonable value of those items from the final payment to us. This payment will be paid to us upon completion of those items.
[IMG: Water damage can cause severe damage to drywall and other parts of your home, business, or property. So, what are the signs? Can you help prevent and repair this type of water damage? SERVPRO® provides helpful tips and steps.]
[IMG: Water damage can cause severe damage to drywall and other parts of your home, business, or property. So, what are the signs? Can you help prevent and repair this type of water damage? SERVPRO® provides helpful tips and steps.]
[H2] Reconstruction
With reconstruction, anything impacted by water, fire, mold, or storm damage is repaired or rebuilt. From the foundation and framing to the drywall and flooring to the paint and fixtures, we’ll have your home looking “like it never even happened.”
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SERV1444 Three Year usage. Limited to Internal use at corporate on digital, social and website, with three yea print usage beginning 10/1/2021]
[IMG: 2 men unloading a cleaning machine out of SERVPRO truck
SERV1444 Three Year usage. Limited to Internal use at corporate on digital, social and website, with three yea print usage beginning 10/1/2021]
[H2] Post-Construction Cleaning
Post-construction cleaning ensures a safe and healthy environment for anyone in your home. We’ll make sure all dust, debris, and other materials are removed—and that all surfaces, from ducts to carpets to countertops to windows, have been thoroughly cleaned.
[H2] Contents Packout & Storage
From clothes and furniture to photos and keepsakes, our packout and storage services will keep the contents of your home safe and secure until your construction project is complete—then we’ll bring it all back. Learn More
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[IMG: several roofs covered by roof tarp after storm damage]
[H2] Roof Tarp and Board-Up Services
During construction, your home’s roof, walls, or windows need to be secured and protected from exposure to the elements.Protect your property from further damageHelp secure your home from weather, animals, and illegal entryLearn More
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[IMG: Interior view of a commercial building under construction]
[H3] Commercial Construction Services
For more than 50 years, businesses have trusted SERVPRO for their commercial construction repair and restoration needs. We know every minute of downtime costs you money. That’s why the #1 property damage and restoration company maintains a full-service line of construction services to meet your specific business construction needs. From start to finish, you can count on SERVPRO. Learn More
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Can SERVPRO perform the fire/water restoration and construction services?Yes, SERVPRO can fix your fire/water damage and reconstruct any areas extensively damaged. Having just one point of contact through the entire process is best, saving you worry and stress. The continuity of having someone who is familiar with every detail of your project from beginning to end is a huge benefit of working with SERVPRO.Will I need construction services after a fire or water damage event?SERVPRO aims to restore your home or business to its original state before any damage occurred. While construction services are not always required, the severity of the damage will determine the necessity. We will clearly communicate the extent of damage assessed and the remediation and construction plan with you before work begins.Will I have to be home all the time?No, you do not need to be present while we work to repair your home. We will communicate regularly with you about the timeline and current stage of the project, so you are aware of the activities occurring on any given day.More FAQs
[H2] Recommended For You
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[H3] Emergency Roof Tarp & Board-Up Services
Living without a roof just isn’t an option. When a storm or disaster leaves your home or …Read More
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[H3] Residential Services
As a trusted leader in the restoration industry, you can depend on SERVPRO, whether you …Read More
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[H3] Commercial Construction Services
#1 Property Damage and Restoration Company Comprehensive Commercial Construction and …Read More

[IMG: For residential and commercial water damage restoration near you call SERVPRO. We service commercial cleanup, repair, construction, and restoration.]
[H1] Water Damage Cleanup and Restoration Services
SERVPRO® is a name you can trust when you need water damage restoration, cleanup, and repair, near you. We know that even a small amount of water can lead to major damage to your home. When you have a water damage emergency, call SERVPRO. Our professionals are always nearby around the clock to help you.Your detected location is:   (800) 737-8776(800) 737-8776
[H2] Trusted Water Remediation Specialists
A flood, storm, hurricane, or even a minor plumbing problem can lead to major water damage in your home. The professionals at SERVPRO have spent more than 50 years developing a proven plan of water damage remediation and know exactly what to do, and what to look for if you have a water emergency. Our uniquely trained specialists know exactly how to remove the water, clean up the damage, and provide water damage restoration to your residence.Our team of specialized technicians will carefully assess the water damage to your property and clearly explain the extent of the water damage restoration needed at your home. We will work with your insurance company to help navigate the claims process and coordinate the necessary paperwork, making the experience smoother. With more than 2380 locations in the United States and Canada, there is a SERVPRO near you ready to answer your call around the clock.
[H2] Quick Links:
Water Tips - Until Help ArrivesWater Restoration Process24-Hour Emergency ServiceHave another question?
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[IMG: broken pipe causing water damage]
[H2] Commercial Water Damage and Restoration
Water damage to your business is more than just devastating, it’s inconvenient for your customers too. For more than 50 years, SERVPRO has been serving the commercial business community and its specific set of needs. One call to any of our 2380 locations in the U.S. and Canada is all it takes to start getting you back to business after a disaster strikes.We work with you to get your company back to business as quickly as possible and your employees back to work. We offer flexible solutions along with our repair and restoration services that isolate the damaged area so that normal operations can continue. You can trust SERVPRO with your commercial industry water damage and restoration needs.Commercial Water Services
[H2] Why Choose SERVPRO for Water Damage?
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[H3] Highly Trained Restoration Specialists
Our professionals specialize in residential water damage restoration, with training focused on restoring salvageable items, accelerating drying time while documenting the entire restoration process.
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[H3] Customer Care
We have more than 50 years of experience in the cleanup and restoration industry. Our professionals care about you and your property and want to help you get back to normal after you have water damage to your home.
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[H3] #1 in the Cleanup and Restoration Industry
We’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
[IMG: Why Choose SERVPRO]
[H3] Easier Insurance Claims Process
SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
[IMG: When you need water damage restoration call SERVPRO. Is there water damage restoration near me? Water damage restoration nearby?]
[IMG: When you need water damage restoration call SERVPRO. Is there water damage restoration near me? Water damage restoration nearby?]
[H2] What to do When Water Damage Happens
Planning for a water emergency is probably the last thing on a homeowner’s mind. However, water damage can happen to anyone at anytime. Knowing what to do before an emergency happens can give you peace of mind. Here are some helpful hints from SERVPRO.
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Shut off the water source if possible or contact a qualified party to stop the water source.
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Turn off circuit breakers for wet areas of the home when access to the power distribution panel is safe from electrical shock.
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Remove as much excess water as possible by mopping and blotting.
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Remove and prop up wet upholstery cushions for even drying. Do not put cushion covers in washing machine.
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Place aluminum foil or wood blocks between furniture legs and wet carpeting.
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Move any paintings, art, objects, computers, documents or other sensitive valuables to a dry place.
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Hang furs and leather goods separately at room temperature.
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Don’t enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards!
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Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
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Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.
[H2] Steps In Our Water Damage Restoration Process
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[H3] Emergency Contact
When you call, our specialist will guide you through several questions that will help us appropriately respond to your unique water emergency. Beyond understanding your situation, we will want to set up a time for your local SERVPRO professional to inspect the property and create a restoration plan for you. Fast response is critical, so we’ll want to schedule this as soon as possible.
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[H3] Inspection and Water Damage Assessment
After our professionals arrive at your home, they will thoroughly assess the water damage and help you understand its severity, hazards that may be present, and determine what can be restored. If necessary, we will also assist with stopping the source of the water damage. All of this is a crucial step to creating an effective plan of action that will result in the successful restoration of your property.
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[H3] Water Removal
Service work normally begins with a thorough extraction of water. This helps prevent the spread of water in the structure and reduces drying time. Typically, hundreds or thousands of gallons of water are removed using powerful pumps and extraction units during the water removal process.
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[H3] Damaged Material Removal
If any materials cannot be successfully restored, this will be communicated to you. These materials are typically removed as soon as possible to expedite the drying of all restorable materials.
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[H3] Cleaning, Sanitizing, and Deodorization
Water damage can create cleaning, sanitizing, or deodorization needs for floors, furniture, and other personal belongings. SERVPRO professionals use a variety of specially formulated products, industry-leading equipment, and proven techniques to accomplish this important aspect of restoration.
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[H3] Drying
After the bulk of the water has been removed, our specialists use industry-leading drying equipment to remove the water you can’t see. This will target water within materials to bring these materials back to their normal moisture level. This equipment is normally placed during the first visit to your property. The type and amount of equipment is based on your unique situation and industry standards.
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[H3] Monitoring
During the drying process, our specialists will want to visit your property daily to help ensure materials are drying properly, check drying equipment performance, and make changes as needed. This monitoring process is critical to effective and efficient drying of your property.
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[H3] Repairs and Construction
After these initial steps, your home may need construction work to get your property back to its pre-loss condition. The repair step can be minor repairs or rebuilding entire areas of your home. We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.
[H2] What To Do When A Basement Is Flooding
Excess water in your basement or crawl space can cause serious water damage to your home or business. Water can undermine the foundation of your property, the floors, the walls, and it can lead to mold growth. If you experience basement flooding, call SERVPRO®, the #1 choice in fire and water cleanup and restoration. Any of our 2380 SERVPRO locations in the United States and Canada, are available any time of day or night, including weekends and holidays, to help you with 24-hour emergency services. We arrive within one hour of your call to start the water extraction and drying process and we immediately get started on a plan for repair and restoration.SERVPRO professionals also work with your insurance company. We help navigate the insurance claims process and coordinate the paperwork for you. We make the experience as smooth as possible for our customers. Our cleanup and restoration professionals work hard to help make it “Like it never even happened,” every time.Emergency Basement Flooding Information
[H3] Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home. Protection from warping and swelling Restore structural stability The latest drying systems
[IMG: A wet floor of a residential home being cleaned by a SERVPRO employee.]
[IMG: A wet floor of a residential home being cleaned by a SERVPRO employee.]
[H2] Sewage Cleanup
Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:
3 Stage Professional Remediation Process
24/7 Emergency Response
Streamlined Insurance Process Learn More
[H2] Packout and Contents Restoration
Water damage to the outside of your home or business can also lead to the destruction of what’s inside. From furniture and appliances to family heirlooms or important business documents, we can take care of the contents within.  We can transport belongings to our secure storage and restoration facility where needed services are provided and stored until they're ready to return.Learn More
[H2] Recommended For You
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[H3] Water Damage Emergency Tips
[H2] What You Can Do Until Help Arrives
After any water damage situation, your primary focus …Read More
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[H3] The Water Damage Restoration Process, Explained
SERVPRO® has the expertise and equipment to quickly restore your property to pre-water …Read More
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[H3] 24-Hour Emergency Contact
The cleanup and restoration begins with a phone call. When you are dealing with water …Read More
[H2] Water Damage FAQs
How to clean up water damage in a home?When a water emergency occurs in your home or business, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely.
Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help.Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items.Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. What is the typical cost for water damage restoration? The cost of a water loss will vary greatly depending on the severity of the situation. What is water damage restoration?When water intrudes into a home or business, water damage restoration may be required. Water damage restoration is the professional process of removing unwanted water, drying and cleaning the structure and/or contents, and returning the property to its pre-loss condition. This is completed by professional technicians who are certified to follow industry standards using the proper methods and tools.Is it safe to stay in a flooded home?It may not be safe to stay in a flooded home or business. If you come into contact with or ingest flood water, it can make you sick if the water is contaminated. Standing water inside a structure that was inhabited also poses an electrocution risk, as appliances and electrical outlets can continue to be live and energized. How do you restore water damage?We’ll inspect your home or business and discuss with you the severity of damage and our plan for helping return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting tools. Materials that cannot be restored, may be removed. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to pre-loss condition. The drying process is then continually monitored. We clean and deodorize restorable contents and areas of the structure that need attention.How long does it take to dry out water damage?Drying out a structure depends on the severity of the water damage that occurred, and they type of structure, with an average situation taking 3–5 days. This can vary greatly though, depending on the magnitude of damage, amount of contents affected, any demolition that may be required, and the presence of any hazardous materials.
Returning a home or business to its pre-loss moisture levels is a closely monitored process, with our professionals making adjustments to equipment to help ensure the area is recovering as quickly as safely possible.Who to call for water damage?A local SERVPRO is nearby and available now

[IMG: Looking for fire damage restoration near me? Call SERVPRO for fire damage restoration, smoke and soot removal, and fire damage cleanup.]
[H1] Fire Damage Restoration Services
Restoring your home or business after fire damage is our main goal. As a leading fire damage restoration company, we specialize in removing the water after firefighting efforts. Our trained team will assess the damage caused by the fire, and handle the fire cleanup and fire damage restoration. Our professionals will also deep-clean your property including soot removal from walls, carpets, and upholstery. They will also perform the smoke damage cleanup and the removal of the smoke odors. Your detected location is:   (800) 737-8776(800) 737-8776
[H2] SERVPRO is a Leader in Fire Damage Restoration
Smoke and soot can be toxic, creating a hazardous situation for your property. Even if a fire is contained in one area, smoke, and soot can travel throughout a structure. Our professionals are highly-trained, with the experience, tools, and knowledge to clean up fire damage and remove the smell of smoke. In keeping with our goal to restore your home and cherished possessions to their pre-fire condition, we use appropriate personal protective measures to safely clean, deodorize and restore your property.
[H2] Quick Links:
Fire Restoration ProcessFire Tips - Until Help ArrivesRoof Tarp & Boardup ServicesHave another question?
[IMG: Interior view of office space under construction]
[IMG: Interior view of office space under construction]
[H2] Getting Back to Business Quickly After a Fire
Any disruption in business hurts your bottom line. Our fire damage restoration specialists can respond quickly and understand a business owner's unique issues after a fire. When faced with fire damage cleanup and smoke damage removal, our goal is to help you get your business up and running again as soon as possible.When faced with a large commercial fire, SERVPRO's large loss teams can handle any sized fire damage and will work alongside our local SERVPRO experts.Commercial Fire Damage
[H2] Why You Can Trust SERVPRO After a Fire
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[H3] 24/7 Emergency Service
A fire can break out at any time, and our Customer Care Center is ready to take your call, day or night. Contact us -24/7 for fire cleanup, smoke damage, and fire damage restoration.
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[H3] Highly Trained Fire and Water Restoration Specialists
Our fire damage restoration professionals have the expertise and equipment needed to get the job done to your satisfaction as quickly as possible.
[IMG: Why Choose SERVPRO]
[H3] #1 In the Fire Cleanup and Fire Damage Restoration Industry
We’re a trusted leader in the fire damage restoration industry.
[IMG: Why Choose SERVPRO]
[H3] Preferred Vendor Status
Many national and local Insurance companies trust in our 50+ years of experience in cleanup and restoration.
[IMG: Why Choose SERVPRO]
[H3] Easier Insurance Claims Process
SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
[IMG: fire damage restoration in kitchen]
[IMG: fire damage restoration in kitchen]
[H3]
[H2] What to Do After a Fire - Use Caution
While waiting for help to arrive, safety is key. Here are some tips to follow:
Assess whether it’s safe to stay in the house. Follow guidance from first responders.Watch for electrical hazards and debris.Only attempt activities that are safe for you to perform.Wet materials can be very heavy. Wait for officials to clear the structure first.If safe to enter, and weather permits; open windows and doors to “air out” the structure and help remove the smoke smell.Only take photos from a safe distance until officials have given the "all clear."
[H2] What To Do After a Fire:
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[H3] Limit Movement
Limit movement in the home to help prevent cross-contamination and further smoke damage from soot particles being embedded into upholstery and carpets.
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[H3] Cover Traffic Areas
Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
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[H3] Empty Fridge & Freezer
If electricity is off, empty the freezer and refrigerator and prop open the doors.
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[H3] Wash Plants
Wash houseplants on both sides of the leaves.
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[H3] Change Filters
Change your HVAC filter.
[H2] What You Should Not Do After a Fire:
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[H3] Don't Wash Walls or Carpet
Don’t attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your local SERVPRO as using the inappropriate product or method could lead to additional or irreversible damage.
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[H3] Don't Clean Electrical Appliances
Don’t attempt to clean any electrical appliances, including computers or digital devices that may have been close to fire, heat or water without consulting an authorized repair service.
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[H3] Don't Eat Soiled Food
Don’t use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
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[H3] Don't Turn On The Lights
Don’t turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
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[H3] Don't Clean Your Clothes
Don’t send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.
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[H3] Don't Touch Soot Covered Items
Don’t touch soot-covered items with bare hands. Oils from your skin can cause the soot to permanently stain surfaces.
[H2] Steps In Our Fire Restoration Process
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[H3] Emergency Contact
The restoration process begins when you call your local SERVPRO location or SERVPRO’s Customer Care Center, both of which are staffed 24 hours a day. Our specialist will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO professionals to your location.
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[H3] Inspection & Fire Damage Assessment
Our professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke and soot damage. This step is crucial in developing a plan of action. We work alongside investigators, insurance companies and the fire marshal to determine the type, degree of and extent of damage to materials and belongings.
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[H3] Immediate Board-Up & Roof Tarp Service
Fire damage can often compromise windows, walls and roofs. To maintain security and to protect against further damage, SERVPRO can board up missing windows and walls and place tarps on damaged roofs. We also offer debris removal, installation of emergency power and temporary lighting, temporary structural repairs and more.
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[H3] Water Removal & Drying
If water damage is present, the water removal process will begin almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
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[H3] Removal of Smoke & Soot From All Surfaces
SERVPRO professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls and other surfaces.
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[H3] Cleaning & Sanitizing
We remove affected materials while minimizing damage to unaffected or restorable surfaces. Our professionals can inventory non-salvageable property and assist in packing, relocating, cleaning and storing of personal property. We also offer restoration of specialty items such as art, electronics and documents.
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[H3] Repairs and Construction
After these initial steps, your home may need construction work to get your property back to its pre-loss condition. The repair step can be minor repairs or rebuilding entire areas of your home. We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.
[H2] Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home—and the source of any lingering odors related to the fire.
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[IMG: several roofs covered by roof tarp after storm damage]
[H2] Emergency Roof Tarp & Board Up
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from exposure to the elements.Protect your property from further damageHelp secure your property from weather, animals, and illegal entry
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[IMG: several roofs covered by roof tarp after storm damage]
[H2] Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.Mold smell removalFire smoke odor removalCigarette and cigar smoke removalPet odors and moreLearn More
[H2] Packout and Contents Restoration
Fire can damage more than just your home or business. It can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents.  We can transport belongings to our secure storage and restoration facility where needed services are provided and stored until they're ready to return.Learn More
[H2] Fire Damage FAQs
What damage can fire cause?Not all fires result in the same level of damage. The extent of fire damage varies greatly depending on a number of factors, including:
The source of the fire.How hot the fire got, and the amount of smoke created.How long the fire raged before intervention or firefighters stopped it.The amount of water or substance needed to extinguish the fire.
The severity of the fire situation greatly impacts the extent of damage. This can range from minor smoke and soot contained to just a portion of the home, to extensive structural damage that must be rebuilt. Once your home or business is deemed safe for entry, SERVPRO technicians will inspect and assess the level of damage to help determine the plan of action. We will categorize your fire damage upon inspection into one of three categories.
Minor Fire Damage – Light to moderate smoke and soot was contained to just a portion of the building. Restoration needs include dry or wet cleaning and deodorization to walls, ceiling, floor and personal property, with little or no repainting. Very few items need replaced.Medium Fire Damage – Moderate smoke and soot requiring more aggressive cleaning and deodorization techniques to remove residue. More areas need repainting. Heat has caused more extensive damage to surfaces and materials which may require more items to need repair or replacement.Major Fire Damage – Severe fire damage to contents, finished surfaces and even structural framing. Smoke has infiltrated the majority of the building, and emergency intervention like board-up of windows and doors, or roof tarping, is required right away. Personal property items will likely need to be moved out of the structure for cleaning off-site. All remaining surfaces will be cleaned and deodorized in preparation for painting and repairs.What items can survive a house fire?Surprisingly, many items subjected to heat, smoke, and soot can be cleaned and restored to their original state. SERVPRO team members are specially trained in methods that effectively remove extensive smoke and soot residues. Depending on the severity, we may move some items off-site to ensure a thorough cleaning and restoration in our state-of-the-art facilities. SERVPRO also staffs and maintains close relationships with industry experts who specialize in electronics restoration, dry cleaning of delicate fabrics, furniture repair and refinishing, artwork, and document restoration. However, know that some items burned by direct flame may not be salvageable.Can smoke damage be removed?Yes! Smoke and soot damage can be stubborn, but SERVPRO employees are specially trained in the most effective residue removal methods. SERVPRO also has specialty cleaning tools and products that were developed exclusively for fire restoration. Anytime an item is deemed salvageable, we will work to clean it ourselves or coordinate with a vendor who performs specialty cleaning for that specific item type.How do you know if you have smoke damage?What you smell, see, and even feel on surfaces can be an indication that smoke and soot have affected your property. Your property may not have even been directly affected by flames, such as homes near a wildfire. Simply knowing that contaminates may be present is not enough. SERVPRO technicians conduct a thorough inspection and pre-testing of surfaces to allow you to better understand what surfaces are affected, the degree of damage, and map out where the smoke and soot have migrated throughout your home. This is the only way to know the presence and potential extent of the damage.How is fire damage to a home repaired?There are five different services involved when a home or business is damaged by fire. Our technicians are specially trained to handle this complex process that aims to get you back in your property as soon as possible.
Mitigation – We’ll secure your property to prevent further damage. Any openings to the home will be boarded up, bulk debris removed, and corrosion mitigation begun in order to increase the likelihood of restoration of sensitive surfaces. If water damage from firefighting efforts has occurred, we’ll work to remove water and begin the drying process.Structural Cleaning and Damaged Material Removal – Non-salvageable surfaces and materials will be carefully removed and disposed. Smoke residues will be removed from salvageable walls, ceilings, and structural components of the property.Contents Cleaning – Your personal property will receive expert focus, with cleaning taking place right there or off-site, depending on the situation.Specialty Restoration Services – If there is anything that requires special attention (electronics, art, furniture refinishing), we’ll ensure a specialist is tasked to complete the work.Reconstruction – Sometimes, we have to build back areas that were too damaged to restore.How much does it cost to fix a fire damaged house?According to the Insurance Information Institute, the average cost for a structure fire was $25,545 in 2019. The cost to fix a fire damaged property varies greatly and depends on the severity of fire and its effect on surfaces and materials, the size of the structure, and amount of contents affected. SERVPRO uses the most widely accepted industry-standard pricing for services provided.Who is liable for fire damage?Most homeowner’s insurance policies cover fire damage, including repairs to your home and its contents through dwelling and personal property coverage. You should also check your pol