Training Example: Reliant Energy – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[IMG: Enjoy $200 in bill credits + 2 FREE days of electricity every week]

[IMG: Enjoy $200 in bill credits + 2 FREE days of electricity every week]

[IMG: Enjoy $200 in bill credits + 2 FREE days of electricity every week]

Enjoy $200 in bill credits + 2 FREE days of electricity every week

Power your move and save with the plan that makes it all possible.

Learn more >

[IMG: Enjoy $200 in bill credits + 2 FREE days of electricity every week]

[IMG: Enjoy $200 in bill credits + 2 FREE days of electricity every week]

[H1]
Enjoy $200 in bill credits + 2 FREE days of electricity every week

Power your move and save with the plan that makes it all possible.

Learn more >

It’s more than the name you remember. It's the energy you feel. This summer, Reliant Stadium is back.

Learn more

[H3] Reliant Stadium is back
Houston, for years, you’ve said this stadium still feels like Reliant. And we heard you, because for 25 unforgettable seasons, your energy shaped its story. Through it all, Reliant has been there, powering what matters most. We know Houston never let go. Neither did we. Welcome back to Reliant Stadium.
Read the press release.

Plans for homes

Solar plans

Plans for renters

Smart home offers

Reliant and Vivint are Smarter Together — empowering you with smart home solutions to manage your home's comfort, security and energy usage all in one place.

Learn more

Moving? Take us with you

We make starting electricity service at your new home as easy as 1-2-3!

[IMG: illustration of a prize ribbon and words 90 Day satisfaction guarantee]

[IMG: illustration of a prize ribbon and words 90 Day satisfaction guarantee]

[IMG: illustration of a prize ribbon and words 90 Day satisfaction guarantee]

Sign up risk-free

Switch to another Reliant plan within the first 90 days with no termination fees.

[IMG: Reliant + Vivint Smarter Home Bundle]

Smarter Home Bundle

Get power and protection at your fingertips with a doorbell camera, smart thermostat and professional installation all at no cost to you.

[IMG: Surge Protect]

Surge Protect

Get affordable protection from the threat of costly electronics or appliance repairs caused by a lightning strike or unexpected power surge.

[IMG: vivint thermostat on wall]

Degrees of Difference

Join efforts to conserve energy when demand is high and potentially save money through the Degrees of Difference program.

AC/Heat Protect

Keep your unit up and running year-round and help avoid expensive repairs with AC/Heat Protect by Allied Warranty.

[IMG: Image of Hugo with the Make It Solar Logo]

[IMG: Image of Hugo with the Make It Solar Logo]

[IMG: Image of Hugo with the Make It Solar Logo]

Choose a Reliant electricity plan, and add Make It Solar. You'll support clean, renewable energy — house or apartment, own or rent, rain or shine.

Learn more

Experience Reliant with confidence – switch plans within the first 90 days with no early termination fees, and discover all the other reasons our customers keep choosing us.

Whether it’s fixed-rate stability or month-to-month flexibility, Reliant has an electricity plan that's right for you.

Track electricity usage through the Reliant app and take control of efficiency with our energy-management innovations.

Call or chat with us online anytime. We can help you find the right plan, and signing up is easy.

Since 2001, millions of Texans have trusted Reliant. While other providers may come and go, we’re here for the long haul.

[IMG: app_slate_phone_in_hands]

[IMG: app_slate_phone_in_hands]

[IMG: app_slate_phone_in_hands]

[IMG: Reliant app on cellphone.]

[IMG: Reliant app on cellphone.]

[IMG: Reliant app on cellphone.]

[IMG: father-and-children-hanging-a-picture.]

[IMG: father-and-children-hanging-a-picture.]

[IMG: father-and-children-hanging-a-picture.]

Previous

Next

[IMG: community-garden-volunteering]

[IMG: community-garden-volunteering]

[IMG: community-garden-volunteering]

We're honored to give back to the places where our customers live, work and play.
Since 2002, the Community Assistance by Reliant Energy (CARE) program has provided more than $18 million in statewide agency funds to customers facing hardship.
Last year, Reliant and our employees collectively:
Supported more than 200 local causes
Volunteered more than 4,000 hours
Donated more than $4 million

Learn more

[IMG: Follow these three steps to sign up]

[IMG: Follow these three steps to sign up]

Contact us

[IMG: Hugo waving]

[IMG: Hugo waving]

[IMG: Hugo waving]

[IMG: Contact us]

[IMG: Contact us]

[IMG: Contact us]

Contact us

Get answers to the most commonly asked questions about billing, payments, service, profiles and more.

[IMG: Contact us]

[IMG: Contact us]

[H1]
Contact us

Get answers to the most commonly asked questions about billing, payments, service, profiles and more.

Reliant has electricity plans for every budget and preference. Please enter your zip code to see plans available in your area.

[H3] Report an outage
Reliant Energy provides your energy but does not deliver the electricity to your home. Electricity delivery is done by your TDSP, commonly called your utility company.
Report an outage

[H2] Questions? We can help.

Chat with us

1-866-222-7100

Chat with us

1-866-222-7100

[H3] Ways to pay with Reliant
Juggling due dates and methods of payment can be overwhelming, so we offer a variety of payment options for you to choose from, all designed to make your life easier.
Log in and pay ›
Quick pay ›
Walk-up payment locations ›
Authorized barcode retailer locations ›

[IMG: Hugo waving]

[IMG: Hugo waving]

[IMG: Hugo waving]

Massachusetts
Delaware
New Jersey
District of Columbia
New York
Illinois
Ohio
Maryland

[H3] Additional contact options

[IMG: Report an outage]

[IMG: Report an outage]

[IMG: Report an outage]

Report an outage

If you have downed power lines or poles, be sure to report it to your Transmission and Distribution Service Provider (TDSP) so they can work to restore power as quickly and easily as possible. If you have a smart meter, the technology is designed to automatically alert your TDSP when your power goes out.

CenterPoint Energy maintains the power lines in your area and is in charge of fixing the issues related to your power outage. You can report your outage by calling CenterPoint Energy directly.

Call at 1-800-332-7143

Report outage online

Report another way

Oncor maintains the power lines in your area and is in charge of fixing the issues related to your power outage. You can report your outage by calling Oncor directly.

Call at 1-888-313-4747

Report outage online

Sign up for My Oncor Alerts

Report another way

AEP Texas maintains the power lines in your area and is in charge of fixing the issues related to your power outage. You can report your outage by calling AEP directly.

Call at 1-866-223-8508

Report outage online

Report another way

Texas-New Mexico Power maintains the power lines in your area and is in charge of fixing the issues related to your power outage. You can report your outage by calling Texas-New Mexico directly.

Call at 1-888-866-7456

Report outage online

Report another way

LP&L maintains the power lines in your area and is in charge of fixing the issues related to your power outage. You can report your outage by calling LP&L directly.

Call at 1-806-775-2509

Report outage online

Report another way

[IMG: Report an outage]

[IMG: Report an outage]

[H1]
Report an outage

If you have downed power lines or poles, be sure to report it to your Transmission and Distribution Service Provider (TDSP) so they can work to restore power as quickly and easily as possible. If you have a smart meter, the technology is designed to automatically alert your TDSP when your power goes out.

CenterPoint Energy maintains the power lines in your area and is in charge of fixing the issues related to your power outage. You can report your outage by calling CenterPoint Energy directly.

Call at 1-800-332-7143

Report outage online

Report another way

Oncor maintains the power lines in your area and is in charge of fixing the issues related to your power outage. You can report your outage by calling Oncor directly.

Call at 1-888-313-4747

Report outage online

Sign up for My Oncor Alerts

Report another way

AEP Texas maintains the power lines in your area and is in charge of fixing the issues related to your power outage. You can report your outage by calling AEP directly.

Call at 1-866-223-8508

Report outage online

Report another way

Texas-New Mexico Power maintains the power lines in your area and is in charge of fixing the issues related to your power outage. You can report your outage by calling Texas-New Mexico directly.

Call at 1-888-866-7456

Report outage online

Report another way

LP&L maintains the power lines in your area and is in charge of fixing the issues related to your power outage. You can report your outage by calling LP&L directly.

Call at 1-806-775-2509

Report outage online

Report another way

[H3] Texas customers - TDSP contact information
Immediately report any hazardous conditions, such as downed power lines or poles, and stay at least 35 feet away from them.
If you are without power and unable to reach your TDSP, their smart meter technology should make them aware of your outage.

CenterPoint Energy
1-800-332-7143
Outage information ›
Sign up for outage alerts ›

Oncor
1-888-313-4747
Outage information ›
Sign up for outage alerts ›
Get the app ›

AEP
1-866-223-8508
Outage information ›
Sign up for outage alerts ›
Get the app ›

Texas-New Mexico Power
1-888-866-7456
Outage information ›
Sign up for outage alerts ›

Lubbock Power & Light
1-806-775-2509
Outage information ›

[H6] Your TDSP (or utility) delivers electricity to your home
While we supply your electricity, your TDSP, commonly known as a utility company, delivers it. The electricity you purchase from Reliant — or any retail electricity provider — is delivered to your home by the infrastructure, including wires, transformers and poles, maintained by your TDSP.

[H3] Responsibilities of TDSPs
TDSPs have specific roles and responsibilities in the Texas electricity market. Below is information about their role and when you should call them.

The transportation and delivery of power to your home or business
Maintenance of electrical equipment

Report a power outage
Report a fallen pole or wire
Report a problem with your meter

Show all answers

To report a power outage near you, select your Transmission and Distribution Service Provider (TDSP) from the menu above.
Select one of the options for reporting: report an outage online or call your TDSP.
Reliant Energy provides your energy but does not deliver the electricity to your home. Electricity delivery is done by your TDSP, commonly called your utility company. If you are in an area with downed power lines, immediately leave the area if possible and call your TDSP. Downed power lines are dangerous and should be handled by professionals. You can find the number to local TDSPs above.

The most common cause for power outages in the U.S. is storms, including rain, heat, ice and snowstorms. High winds can knock trees into power lines, while lightning during a heat storm can strike crucial electrical equipment. Ice and snow freeze power lines, making them heavy and causing added tension on the lines.

There are three important tips to remember during a blackout:
Keep refrigerators and freezers closed to keep food from perishing.
If the heat or cold is extreme, go to another place with power for warmth or cooling. Don’t forget to check up on your neighbors!
Power outages and blackouts may not last very long, but in case they last for a day or two, be prepared. It’s always a good idea to have non-perishable food in the house along with water bottles for emergencies. Batteries and battery-powered equipment, like flashlights, will also be extremely useful during an electricity outage for light and other uses.

[H3] Need Trees Trimmed Near Power Lines?
Trees and plants growing near Transmission and Distribution lines can create safety hazards and cause outages. If you notice vegetation growing too close to power lines, you can request to have it trimmed. Doing so can help prevent outages and ensure a safe environment.  Please note that the utility company will generally trim vegetation around the highest wire between electrical poles.
To submit a request or learn more, please contact your utility:

Centerpoint Energy
Tree trimming and removal ›
Download PDF ›
1-713-207-2222

Oncor
Oncor Vegetation Management ›

AEP
AEP Tree Trimming ›
1-877-373-4858

Texas-New Mexico Power
Trees and power lines ›
1-888-866-7456

Lubbock Power & Light
Tree safety ›
1-806-775-2509

[H4] Welcome back! Pick up where you left off.

[H5] Confirm your plan and zipcode

[H5] Select from 3 of our most popular plans for your zipcode

[IMG: 100% solar]

[H4] Reliant Flextra Credits 24 plan
Get your 2 highest-use days a week FREE + $200 in bonus bill credits for extra savings.

Show me pricing

[IMG: Price protection]

[H4] Reliant Secure Advantage 24 plan
Straightfoward plan with a locked-in energy charge.

Show me pricing

[IMG: Popular in your area]

[H4] Reliant Apartment 12 plan
Designed exclusively for smaller spaces.

Show me pricing

Term
2 Months

Rate
Fixed

Pricing Details

500 kWh

1,000 kWh

2,000 kWh

Early cancellation fee

View price breakdown

Continue Enrollment

View details

[IMG: Product]

Pricing Details

500 kWh

1,000 kWh

2,000 kWh

Early cancellation fee

View price breakdown

Electricity Face Label

Terms of Service

Customer Rights

Prepaid Disclosure

*Average Price per kWh assumes noted usage per month and specific LP&L Delivery Charges (i.e., Residential Service or Residential Distributed Renewable Generation Service). For additional information regarding plan pricing and other terms, please see the Electricity Facts Label, on the Plan Details page. Price shown is for new customers only.

Continue Enrollment

View details

Continue Enrollment

Hide details

How the average price per kWh is calculated

Texas electricity pricing includes charges from Reliant and delivery charges from your TDSP/utility (CenterPoint Energy). The combined charges below divided by your total monthly usage equals your average price per kWh.

Usage Credit

Reliant fees + TDSP fees ÷ Your total monthly usage = Average price per kWh

Reliant Fees

Base charge per month

Usage charge per billing cycle if usage is below 1000 kWh

Autopay Discount

Digital Discount

TDSP fees
1

1
The total amounts assessed by a Transmission Distribution Service Provider (TDSP) for the delivery of electricity to a customer over poles, wires and other TDSP facilities, not including discretionary charges.

Cancel

View more plans