Training Example: Tender Greens – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[IMG: Happy 20 years. Celebrate with a cookie. 100% profits to Nourish California. TENDER REWARDS BIRTHDAY MONTH DOWNLOAD OUR APP TO RECEIVE ANNIVERSARY PERKS THIS MONTH! 1ST WEEK 10% OFF 2ND WEEK 3RD WEEK FREE DRINK WITH PURCHASE OF $15+ FREE DESSERT WITH PURCHASE OF $15+ 4™H WEEK DOUBLE POINTS]

[IMG: Tender Greens Summer Menu]

[IMG: Brand New App. Tender Rewards. Download Now.]

[IMG: Tender Greens Chicken Pesto]

[IMG: Tender Greens Sandwiches in a catering box]

[IMG: Tender Greens salad selections displayed on a table]

[IMG: Brand New App. Tender Rewards. Download Now.]
[IMG: Fall menu 2025]
[IMG: Tender Greens Chicken Pesto]
[IMG: Tender Burger with Crispy Potatoes]
[IMG: Tender Greens Sandwiches in a catering box]
[IMG: Tender Greens salad selections displayed on a table]

[H1] Welcome To Our Kitchen

This is where real food is made in-house daily. We put an elevated spin on the comfort dishes you love.  What can we make for you?

video with no audio, showing Tender Greens chefs hard at work making food in the kitchen

Each kitchen is run by its own chef, who holds your food to a higher standard. We explore local markets and experiment with ingredients to create distinctive plates you’ll love.

Order Now

[IMG: Tender Greens Harvest Salad (Summer)]

[H2] Seasonal Specials

We move with the seasons. Our specials are guided by seasonal harvests, grown by local farmers, & inspired by unique flavors.
View Menu

[IMG: Tender Greens Vegetables]

[H2] We prefer local

We believe that food is better when it’s grown locally & sustainably. That’s why we work with local farmers that we know & trust.
See our FAQ

[H2] Let's Eat!

Find your Tender Greens

[H1] Tender Greens Legal Information

Tender Greens

[H2] Privacy Policy

Last Updated: October 21, 2025TENDER GREENS IS CONCERNED ABOUT PRIVACY ISSUES AND WANTS YOU TO BE FAMILIAR WITH HOW WE COLLECT, USE, AND DISCLOSE YOUR INFORMATION.
This privacy policy (this “Policy”) applies to OTRB Tender Greens, LLC and its related parties and affiliates (hereinafter referred to as “Tender Greens,” “we,” “us,” or “our”). This Policy describes our practices in connection with information that we collect through websites operated by us from which you may be accessing this Policy (the “Websites”), through the software applications made available by us for use on or through computers and mobile devices (the “Apps”), through our social media pages that we control from which you may be accessing this Policy (collectively, our “Social Media Pages”), as well as through HTML-formatted email messages that we send to you that link to this Policy (collectively, including the Websites, the Apps and our Social Media Pages, the “Services”).Please read this Policy carefully. By using the Services, you consent to our collection, processing, retention, use, and disclosure of your Personal Information (defined below) as described in this Policy. Except as set forth in this Policy, your Personal Information will not be used for any other purpose without your consent. You may withdraw your consent to our processing of your Personal Information at any time, subject to our rights and obligations under applicable law. However, withdrawing consent may result in your inability to continue using the Services or some of their features.
[H3]
[H3] DEFINITIONS
As used in this Policy, the terms below shall have the following meanings:“Sell” has the meaning set forth in the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”).“Share” means sharing Personal Information with third parties for cross-context behavioral advertising, as that term is defined under the CCPA.“Access Request” means a verifiable consumer request to know or obtain a copy of the Personal Information that we have collected, used, disclosed, or shared about you, consistent with the rights provided under the CCPA/CPRA.“Deletion Request” means a verifiable consumer request to delete Personal Information that we have collected from you, subject to the exceptions and limitations provided under the CCPA/CPRA.“Data Portability Request” means a verifiable consumer request to obtain a copy of your Personal Information in a portable and readily usable format, consistent with the rights provided under the CCPA/CPRA.“Personal Data” has the meaning given in the EU General Data Protection Regulation (GDPR) and may differ from Personal Information as defined in this Policy.
[H3] PERSONAL INFORMATION WE MAY COLLECT
“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you as a particular consumer or household, whether on its own or when combined with other information. We may collect certain Personal Information from you when you visit the Websites or use the Services, including but not limited to your:NamePostal address (including billing and shipping addresses)Telephone numberEmail addressDate of birthAccount nameAccount PasswordIn addition to the information we collect from you directly, we may also infer information about you based on the information you provide to us or from other information we collect.We may use a third-party payment service to process payments made through the Services. If you wish to make a payment through the Services, your Personal Information may be collected by such third party and not by us and will be subject to the third party’s privacy policy, rather than this Policy. We have no control over, and are not responsible for, that third party’s collection, use and disclosure of your Personal Information.If you submit any Personal Information relating to other people to us or to our third-party service providers in connection with the Services, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.
[H3]
[H3] HOW WE MAY COLLECT PERSONAL INFORMATION
We and our service providers may collect Personal Information in a variety of ways, including:Through the Services. We may collect Personal Information through the Services, e.g., when you sign up for a newsletter or make a purchase.Offline. We may collect Personal Information from you offline, such as when you visit our restaurants, place an order over the phone or contact us.From other sources. We may receive your Personal Information from other sources, such as public databases, joint marketing partners, social media platforms, from people with whom you are friends or otherwise connected on social media platforms, and from other third parties.
[H3]
[H3] HOW WE MAY USE PERSONAL INFORMATION
We may use your Personal Information:To respond to your inquiries and fulfill your requests, such as to send you newsletters.To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.To complete and fulfill your purchase or sign you up for events, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase or reservation and provide you with related customer service.To send you marketing communications that we believe may be of interest to you.To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read these rules carefully.For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
[H3] HOW PERSONAL INFORMATION MAY BE DISCLOSED
Your Personal Information may be disclosed to the following categories of third parties for the following business purposes:To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services.To third-party sponsors of sweepstakes, contests and similar promotions.To identify you to any guest you register for an event.By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials. Please note that any information you post or disclose through these Services will become public information and may be available to users of the Services and to the general public. We urge you to be very careful when deciding to disclose your Personal Information, or any other information, on the Services.To your friends associated with your social media account, to other website users and to your social media account provider, in connection with your social sharing activity, such as if you connect your social media account to your Services account or log into your Services account from your social media account. By connecting your Services account and your social media account you authorize us to share information with your social media account provider and you understand that the use of the information we share will be governed by that social media site’s privacy policy. If you do not want your Personal Information shared with other users or with your social media account provider, please do not connect your social media account with your Services account and do not participate in social sharing on the Services.To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
[H3]
[H3] OTHER INFORMATION
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:Browser and device information, including device IDs, advertising IDs, and other persistent identifiers, such as your IP address. Your IP address is a number that is automatically assigned to the computer that you are using by your internet service provider (ISP).Information collected through cookies, pixel tags and other technologies, such as the actions taken within and outside of the Websites and Apps and the date and time of your use of the Websites and AppsDemographic information such as your gender or city and other information voluntarily provided by youAggregated information
[H3]
[H3] HOW WE MAY COLLECT OTHER INFORMATION
We and our third-party service providers may collect Other Information in a variety of ways, including:Through your browser or device. Certain information is collected by most browsers or automatically through your device, such as your media access control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly.Using cookies. Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience while using the Services. We can recognize your computer to assist your use of the Services. We also gather statistical information about the usage of the Services in order to continually improve the design and functionality, understand how the Services are used and to assist us with resolving questions regarding the Services. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Services. We may also use cookies in online advertising to track responses to our advertisements.If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or to be given the choice of declining or accepting the transfer to your computer of a cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services. For example, we may not be able to recognize your computer and you may need to log in every time you visit the applicable Services. You also may not receive advertising or other offers from us that are relevant to your interests and needs.Using pixel tags and other similar technologies. Pixel tags (also known as web beacons and clear gifs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.Through your IP address. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels of the Services, helping diagnose server problems, and administering the Services.Using your physical location. We may collect the physical location of your device by, for example, using satellite, cell phone tower or Wi-Fi signals. We may use your device’s physical location to provide you with personalized location-based Services and content. We may also share your device’s physical location, combined with information about what advertisements you viewed and Other Information we collect, with our marketing partners to enable them to provide you with more personalized content and to study the effectiveness of advertising campaigns. In some instances, you may be permitted to allow or deny such uses or sharing of your device’s location, but if you choose to deny such uses or sharing, we or our marketing partners may not be able to provide you with the applicable personalized Services and content.From you. Information such as your preferred means of communication is collected when you voluntarily provide it. Unless combined with Personal Information, it does not personally identify you.By aggregating information. Aggregated Personal Information does not personally identify you (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).
[H3] HOW WE MAY USE AND DISCLOSE OTHER INFORMATION
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law.If under applicable law we are required to treat Other Information as Personal

[H1] FAQ

[H2] How can we help?

Contact Us

[H3] General

Do you deliver?

Yes, we offer delivery. You can place an order directly through our website or mobile app. Additionally, our food is available for delivery through third-party services like Uber Eats.

Do you take reservations?

We don't take reservations at any locations, we are happy to hold a table for parties larger than 6. Please contact your local Tender Greens to do so.

Do you offer a rewards program?

Yes we do! Join today by downloading our app: https://apps.apple.com/us/app/tender-greens/id1250311417

Do you sell gift cards?

Yes, we offer gift cards! You can purchase physical gift cards at any of our restaurant locations. Additionally, digital gift cards are available online at tendergreens.securetree.com.

What are the service fees and courier fees, and how are they calculated?

Service fees cover the administrative costs of processing your order through third party delivery, including customer support, order management, and transaction handling. Courier fees (if applicable) are the charges for delivering your items, which depend on your delivery location, package size, and the courier service used. Both fees will be clearly displayed at checkout before you confirm your order. If you have any questions about specific charges, feel free to reach out to our customer support team!

Why are you no longer accepting cash?

Starting on January 29, 2018, we will transition to a cash-free restaurant. The reason why is because it’s the future! The percentage of our cash transactions are in the single digits, yet you (our guests) and our team are spending significant amounts of time because of it. You’ll get your food faster, our team gets back hours of their day, and it’s better for the environment. Read more detail about our transition to cashless and why on our blog: https://www.tendergreens.com/cashless

Will you sponsor/donate to my event?

We love to give back and meet as many requests as possible, however, we won’t be able to support them all – even though we wish we could! Our community efforts are based on: (1) Foster Youth, (2) Food & Environmental Sustainability, (3) Education & Community Groups, (4) Health & Wellness. If your group/event meets one of these, send us your request using the Contact Us form.

Can you please open in my neighborhood?

Sure. Will you be there every day and tell all your friends? Please Contact Us and tell us where you think we should open.

Do you franchise?

All of our restaurants are company owned and operated.

[H3] Open Orders

I have an issue with an open order.

Our team is here to help! Please try the store you ordered from directly by phone – the number is listed on our locations page.

My order is wrong!

Ack! Sorry we messed up. Until we become cyborgs, mistakes will occasionally happen. Call the restaurant you ordered from to get a replacement with your correct order. If it’s too late to correct your order, please send us a note in Contact Us. Let us know what happened and where. We’ll make it up to you, promise!

What happened to my order confirmation email?

It’s possible the email made its way to your spam folder. If you still can’t locate the confirmation, hit us up on the contact form.

Online ordering mobile app not working / my order didn’t go through

Sorry for the technical difficulties. Please call the store to place your order. Thanks for letting us know in the Contact Us form and we’ll fix it.

Can I get a copy of my receipt?

Yes, please send us a request in Contact Us with the restaurant location, date, time, name on the order, what you ordered, and last 4 digits of your credit card #.

Why don’t you cut your lettuce? The leaves are too big.

We like ’em big and curvy because it keeps the quality of the lettuce fresher. When lettuce is pre-cut, it starts to wilt and mess with the integrity of the greens. We’re happy to chop it up upon request.

Where can I find your nutritional/allergen information?

Available on the Menu section of our website as a PDF called Nutrition Info. Don’t see what you’re looking for? Ask us in the Contact form.

What’s your sourcing philosophy?

We’re always mindful of the bigger picture — our food, environment and social responsibility. That means thinking about our food’s production, transportation and social impact before giving anything our thumbs up. All of our farmers and partners meet our high standards — we know and trust them. Want to know more? Give us a shout in Contacts and we’re happy to have a conversation about it.

Where is your seafood from and how it is raised?

Our seafood is sourced from the most responsible fisheries to protect the health of the species and our waterways. The albacore tuna is MSC certified and our salmon is GLOBALG.A.P. certified.

Is your produce organic?

Our produce and lettuce are grown using organic and natural methods that promote soil health and biodiversity. The Organic label is convenient — but it’s not everything and not the only criteria we measure our high standards. We believe the best ingredients start with the best farmers, farmers we know and trust and ones we can walk their fields with to talk about what they raise and grow.

What kind of oils or fats do you use?

We use a blend of California Olive Ranch Extra Virgin Olive Oil and non-GMO expeller pressed canola oil.

But why Canola oil?

Long answer to a short question but this has been a controversial topic recently and we want to be 100% transparent about what we use and why. There is a lot of misinformation out there about canola oil, which we had to dig into to really understand. We found that there is a very important difference between simply “canola oil” and “non-GMO expeller pressed canola oil.” We only use non-GMO expeller pressed canola oil, because: (1) GMO crops tend to have a negative environmental impact, and the characteristics built into the GMO seeds are responsible for the negative health impacts that are often discussed around canola — the non-GMO variety does not have these effects. (2) Oils that are not “expeller pressed” are usually extracted with hexane and other industrial solvents. We do not use canola and olive oil interchangeably or because of cost, but based on how the oil is used. There are two main differences, the first is the strong flavor of the extra virgin olive oil versus the almost non-existent flavor of canola. The second is smoke point. The difference in smoke point means anything that goes on the grill has to have some or all canola oil, or else the restaurant would become smokey and the flavor of the food will be negatively impacted.

Does your food contain sodium?

Yes, we use salt in our cooking. If you have a dietary restriction that requires low sodium, our chefs are happy to make something special for you. Just ask!

Do you use gluten-free products?

Many of our dishes do not contain gluten, but we cannot guarantee that all of our products are gluten-free.

[H3] Catering & Events

Do you offer catering?

Yes we do! Order online at catering.tendergreens.com. Would you like some additional help? Our catering concierge can help you, email [email protected]

Can I order catering online?

Yes, and it’s encouraged, at catering.tendergreens.com

I’ve placed orders before from your standard menu. Why isn’t my log-in working?

Our catering and standard ordering platforms are actually separate. Although you may opt to use a single email address for each account, the order history on the catering side and standard ordering side are not linked in any way.

Do you deliver?

Yes we do! We work with various third party partners to fulfill our catering deliveries to make ordering as convenient as we can.

What if I’m not in your delivery zone?

Arrange your order for pick up.

Can I order for catering the same day as my event?

We request a 15-hour advance notice for catering orders. For same day orders, call the Tender Greens nearest you to inquire. We’ll try our best to make it happen but it depends on the size of your catering.

How do I know how much to order?

When it comes to our plate offerings, we recommend using them as the base for your order. If you are feeding 40 people, it is recommended you order plates for all 40 guests. You can then add on additional sides and proteins from there. Remember, it is always best to have a little extra as opposed to not enough!

How much gratuity should I add?

15-20% is always a nice gesture. We appreciate your generosity.

Do I need sternos & chafing dishes (wire racks)?

You do not need them, but if you have your own chafing dishes and sternos you’d like to use to keep the food hot, please request aluminum pans for your order. Catering orders generally come in recyclable heat resistant plastic containers.

Does my order include plates, napkins, utensils, etc?

Yes, it’s included at no extra cost but please let us know that you would like them.

How is the food served?

Buffet style in recyclable containers.

How do the plates work?

Our catering plates are priced per person but served family style. They come with protein and two sides for all guests to enjoy. Let’s say you are feeding 10 people and elect chicken, steak, mashed potatoes and roasted vegetables for your offerings. Your order would be received as follows: 5 chicken, 5 steak, 10 mashed potatoes, 10 roasted vegetables. We hope that helps.

How can I make changes to my order?

Changes to catering orders can only be made when placed under a personal account up to 24 hours in advance. If checking out as a guest, no further changes or adjustments can be made. For further assistance, please contact [email protected].

What is your cancellation policy?

All food is made in house from scratch so we do require at least six (6) hours’ notice if you have a need to cancel your order without penalty. Cancellations given less than six (6) hours’ notice prior to your order time will be subject to a cancellation charge of 50% of the anticipated balance on the order.

Do you cater weddings?

We’ve done a few weddings TG style. Email [email protected] and let’s see if we can make Tender Greens part of your big day. While we will do our best to make it work for your big day, please know that we are not a full-service wedding caterer.

I want to host a private event at Tender Greens.

Cool! We love a good party. We’ll even hook you up with your own private chef to cook for your party. Call your nearest Tender Greens and speak with the Chef, or email [email protected] and let’s make it happen.

Do you offer house accounts?

Yes. Please contact our catering concierge who can help set up your account and catering orders. [email protected]

Still stuck?

Please reach out to our catering concierge ([email protected]) and a member from our team would be happy to help.

[H3] Tech

How do I place an online order?

You can order from our website by clicking Order Online or go to order.tendergreens.com. You can also place an online order using our Tender Greens app, available for download for iOS or Android. The account login is the same for online ordering and the mobile app.

How do I load past purchases into my account?

If you’ve visited within the last 7 days, use the app to scan the barcode at the bottom of your receipt. If your purchase is older than 7 days, we’re currently unable to retroactively record past purchases.

Do you have mobile pay and digital gift cards?

We currently accept Apply Pay. Digital gift cards are available online at tendergreens.securetree.com.

How do I keep up to date with Tender Greens news?

We have a lot of special news and promos coming up, so the best way to keep up to date is by following us at @TenderGreens on Instagram and by subscribing to our email list.

Will you spam me with emails if I sign up?

Nope! We hate spammy emails as much as you do. We’ll keep the emails to things you need to know, such as new menu items and exciting upcoming events. We will never sell or give your email to anyone. You can learn more about our Privacy Policy at https://www.tendergreens.com/legal-information/#tg-priv-pol.

How do you manage personal information?

We take our guests’ personal information very seriously. You can review our Privacy Policy at https://www.tendergreens.com/legal-information/#tg-priv-pol.

More tech questions?

Please email [email protected].

[H3] Loyalty Program

What happened to my 10% off Loyalty Program reward?

You’ll receive rewards for every 50 points you earn in Fan, and even bigger and better rewards for every 100 points you earn in Friend – like a thermos and tote bag. Once you reach Family, you’ll receive the 10% Off Everything and Kids Eat Free rewards!

How does your loyalty program work?

You can earn points every time you eat with us by ordering through the app, scanning at the register, or scanning the receipt barcode. The more points you earn, the more rewards you get. Just download our app to start! Learn more about our loyalty program at app.tendergreens.com.

How do I join your loyalty program?

You can join by downloading our app or signing up for an online ordering account on order.tendergreens.com.

How do I earn points?

You can earn points by ordering online or through the app, scanning your app at the register or scanning the barcode at the bottom of your receipt within 7 days of your purchase. You can earn additional points by referring a friend or connecting your Facebook profile to your loyalty account.

What items are not eligible to earn points on?

Items not eligible to earn points on include, but are not limited to, beer/wine, catering orders, third-party delivery orders, tax and tip.

How can I check my current point balance?

You can view your current point balance under the Rewards tab on our app, or by viewing your account info on order.tendergreens.com.

Where can I find my rewards in the app?

You can find your unexpired perks under the Rewards tab of the app

[H1] The best job you'll ever have

See our open positions

[H2] Everyone is equally important

If you’re up for a meaningful challenge and believe in working for a company that stands for something, let’s talk soon.

[IMG: Tender Greens Team members posing for group photo]

[IMG: Tender Greens focused chefs placing hands on fish selection]

[H2] Onward and upwards

We’ve had team members start out as dishwashers and end up running their own restaurant. If you’ve got the drive, you can make a career of it here.

[H2] We don't skimp on the perks

Great benefits and big growth opportunities. Mentorship. Free meals and great medical coverage. Awards and discounts. These are just some of the reasons Tender Greens is a kitchen you won’t want to leave.

[IMG: Tender Greens chefs focused on creating food]

[H2] We're in this together

See our open positions

At Tender Greens everybody is equally important to our mission of creating restaurants people really love! We sincerely hope that every Team Member will see Tender Greens as a great job, takes advantage of opportunities for growth and discover their purpose and full potential. Tender Greens is proud to be an Equal Employment Opportunity Employer with a rich culture and a diverse family of Team Members. We kindly ask that you do not disclose non-requested information on your application. If you have questions or need help completing this application or navigating the application process, please contact the People Services Department at (310) 954-1415.