Training Example: Internal Revenue Service (IRS) – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1] Home Page

[H2] Do more with an IRS account

Access your tax information with an Individual, Business or Tax Pro Account

Refund status

Tax records

Payments

Notifications

[IMG: Woman sitting at desk using a laptop]

Create account

[H2] Where’s my refund?

Check two ways

[H3] IRS account
Check your refund and opt in for refund status email notifications.
Sign in
[H3] Refund tracker
Enter your SSN, filing status and refund amount on your return. No sign in.
Use refund tracker
Refund help

[H2] Get refund status
[H2] updates by email

We'll notify you when your latest tax year refund status changes. Opt in to email notifications through your online account.

Sign in or create account

[H2] Popular topics

[H3] Payments

Make a payment, apply for a payment plan, and find other options to pay a tax debt.

[H3] IRS Free File

Explore your free filing options. IRS Free File is open until Oct. 15.

[H3] Tax records

Get your tax return transcripts and other tax records from current and prior years.

[H3] Employer ID number (EIN)

Get an EIN, free and direct from the IRS in minutes.

[H3] Withholding

Check the amount of tax you want withheld from your pay with our Estimator.

[H3] Amended tax return

Submit an amended tax return or check the status of your amended return.

[H2] Help & contact

Individuals

Businesses

Tax professionals

Tax-exempt organizations

Government entities

Individuals
[H3]
Your account

Sign in or create an account to access and manage your personal tax information in one place.How to create an accountWhat you can do with an account
[H3]
Amended return

File an amended return to fix a mistake on your tax return.Check the status of your amended return
[H3]
Identity protection PIN (IP PIN)

To get an IP PIN, sign in or create an account.You can also get one with an application or in person.Retrieve or reissue an IP PINAn IP PIN is a six-digit number that prevents someone else from filing a tax return with your Social Security number (SSN) or individual taxpayer identification number (ITIN). The IP PIN is known only to you and the IRS. It helps us verify your identity when you file an electronic or paper return.
[H3]
Transcripts and tax records

To view your tax records and transcripts, sign in or create an account.You can also request a transcript by mail.About transcripts
[H3]
Tax scam, fraud or identity theft

Report to us if you suspect a tax scam, fraud or identity theft.How to know it’s the IRS
[H3]
Resources for individuals

Go to individual tax filing
[H3]
Contact

Contact us by phone or in person.
[H3] Phone
We’re available 7 a.m. to 7 p.m. local time.United States: 800-829-1040TTY/TDD: 800-829-4059International: Call or live chatBefore you callHave this information ready:Social Security number (SSN) or individual taxpayer identification number (ITIN)Filing status – single, head of household, married filing jointly, married filing separately or qualifying surviving spouseTax return you’re calling aboutPrior-year tax returnAny correspondence we sent you
[H3] In person
Make an appointment for help at a local IRS Taxpayer Assistance Center (TAC).
Businesses
[H3]
Your account

Sign in or create an account to manage your business tax information.How to create an accountWhat you can do with an account
[H3]
Employer Identification Number (EIN)

Get an EIN for free from the IRS. This federal tax identification number is for businesses, tax-exempt organizations and other entities.Find out if you need an EIN
[H3]
Employment tax

Deposit and report federal employment taxesEmployers are required to pay employment taxes. These include federal income tax and Additional Medicare tax withheld, and both the employer and employee Social Security and Medicare taxes.
[H3]
Estimated tax

Pay estimated tax  Estimated taxes are paid quarterly based on the income you expect your business to receive in a year. Federal income tax in the US is paid as you earn income.
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Standard mileage rates

View a table of standard mileage rates for 2025.
[H3]
Transcripts and records

Request a transcript for your business. You can choose from different transcript types.
[H3]
Resources for businesses

Go to the business tax center
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Contact

Find phone numbers for business customer service
Tax professionals
[H3]
Tax Pro Account

Sign in or create an account to request individual POA and TIA, withdraw active authorizations, view client tax information and make payments on behalf of individuals.How to create an accountWhat you can do with an account
[H3]
e-Services

Use e-Services to access:E-file provider servicesAffordable Care Act (ACA)Information Returns Intake System (IRIS)Transcript Delivery System (TDS)Taxpayer identification number (TIN) matchingApplication Program Interface (API) Client ID
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PTIN requirements

Apply for or renew a PTINAnyone who prepares or assists in preparing federal tax returns for compensation must have a valid preparer tax identification number (PTIN).
[H3]
TIN matching

Sign in to TIN matching to validate a taxpayer identification number (TIN) and name combination.About TIN matching
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Transcript Delivery System (TDS)

Use TDS to view your client’s return and account information.
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Resources for tax professionals

Go to the tax professionals center
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Contact

Find phone numbers and contact information for:Practitioner Priority ServiceReturn Preparer OfficeOffice of Professional Responsibility
Tax-exempt organizations
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Your account

Sign in or create an account to manage tax information for your tax-exempt organization.How to create an accountWhat you can do with an account
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Annual filing and forms

Find Forms 990 and filing requirements
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Apply for tax-exempt status

Apply for tax-exempt status as a 501(c)(3), 501(c)(4), or 501(a).
[H3]
Charitable contributions

Confirm an organization is eligible to receive tax-deductible charitable contributions. Search tax exempt organizations to check tax-exempt status and filings.Find charitable contribution information
[H3]
Employer identification number (EIN)

Get an EIN for free from the IRS. This federal tax identification number is required to apply for tax-exempt status and file returns.You must be a legally formed organization before you apply for an EIN.
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Resources for charities and nonprofits

Go to the charities and nonprofits tax center
[H3]
Contact

Contact Exempt Organizations customer service
Government entities
[H3]
Your account

Sign in or create an account to manage tax information for a government entity.How to create an accountWhat you can do with an account
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Federal, state and local governments

Get federal, state and local government tax informationContact us
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Indian tribal governments

Get Indian tribal government tax informationContact us
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Tax-exempt bonds

Get tax-exempt bond informationContact us
[H3]
Governmental liaisons

Get governmental liaison informationFind contact information in Office of Governmental Liaison, Publication 6009 PDF

[H2] News & announcements

[IMG: Working Families Tax Cuts permits Trump Accounts to be established for American children.]

[H3] Trump Accounts for children
Working Families Tax Cuts permits Trump Accounts to be established for American children.
Find out more

[IMG: The One, Big, Beautiful Bill has a significant effect on federal taxes, credits and deductions.]

[H3] One, Big, Beautiful Bill
The One, Big, Beautiful Bill has a significant effect on federal taxes, credits and deductions.
Learn more about the bill

[H3] Free tax preparation
Get free one-on-one tax preparation help nationwide if you qualify
Find a site near you

[IMG: Find the latest information on trending scams and schemes]

[H3] Scams and schemes alerts
Find the latest information on trending scams and schemes
Get the latest updates

[H3] Disaster relief
Information on recent tax relief for taxpayers affected by disasters
Find tax relief information

Access and manage your tax information with an Individual, Business or Tax Pro Account.
[H2] Select an account
If you already have an account, you can use the same sign-in for all three account types.

[H2] Individual
Access your personal tax information:
Refunds
Tax records
Payments
Notifications
Sign in or create account
About Individual Account

[H2] Business
Access tax information for your business:
Account balance
Payments
Tax records
Notices and letters
Sign in or create account
About Business Tax Account

[H2] Tax Pro
Manage your authorizations and view taxpayer information:
Individual POA and TIA
Payments for taxpayers
POA and TIA withdrawal
Authorized users
Sign in or create account
About Tax Pro Account
Use e-Services

Body
Pay your tax balance due, estimated payments or part of a payment plan. Penalties and interest will continue to grow until you pay the full balance.

[H2] Pay from your bank account
Pay now or schedule payments up to a year in advance. Now accepting payments on additional forms.
Direct Pay with bank account
[H2] Debit card, credit card or digital wallet
For individuals and businesses. Processing fees apply. Not for payroll taxes.
Pay by card or digital wallet

[H2] Pay from your IRS account
Sign in or create an account to pay now or schedule a payment.
[H3] Individual Online Account
Pay balance due, payment plan, estimated tax and more
View amount due, payment plan details, payment history and scheduled payments
Accepts payments for the most common IRS forms.
Pay in online account
[H3] Business Tax Account
Make federal tax deposit payments
Make balance due payments
View payment history
Pay in business tax account
[H3] Electronic Federal Tax Payment System (EFTPS)
Enrollment required to use this option
Make payments from your bank account
Make tax deposits; pay estimated taxes, Offer in Compromise (OIC) or other types of payments
Pay through EFTPS

[H2] Other ways you can pay
Same-day wire — Bank fees may apply
Check or money order — Through U.S. mail
Cash — Through a retail partner and other methods
Electronic funds withdrawal — During e-filing only

[H2] Need more time to pay?
You can avoid penalties. File and pay your tax by the due date.
If you can’t pay what you owe, you have options.
[H3] Apply for a payment plan
For individuals and businesses. Apply to pay your balance over time with a payment plan (installment agreement). Fees apply.
Apply for a payment plan
Find details on payment plan types: simple, streamlined, in-business trust fund express, guaranteed and partial payment installment agreements.
[H3] Offer in compromise
Check if you can settle your debt for less than you owe with an offer in compromise.
Find more options to get help with tax debt.
If you're facing financial hardship, you may be eligible to ask for a temporary collection delay until your finances improve.

Pay Taxes
Transcript

[H1] Let us help you

EnglishEspañol中文 (简体)中文 (繁體)한국어РусскийTiếng ViệtKreyòl ayisyen

We can help you online, by phone or in person.
[H2] Online tools and resources
You can get help online with self-service options.
[H4] Check refund status
Where’s My Refund?Access your Online AccountRefund less than expectedReceived a refund but wasn't expecting oneLost refundRefundsExpecting a refund?The IRS issues most refunds in less than 21 days.You can check the status of your refund:E-filed return: within 24 hours after we receive itPaper return: 4 weeks after you mailed itYou should only call about your:E-filed return: 3 weeks after you filed itPaper return: 6 weeks after you mailed itForm 8379, Injured Spouse Allocation: 12 weeks for e-filed and 14 weeks for paper return filingRefund: If the Where’s My Refund? tool directs you to contact us.Get the latest information on IRS operations and services.
[H4] Correct or amend a return
Should you file an amended returnWhere’s My Amended Return?Amended return Frequently Asked QuestionsTo check the status of your amended return:Wait 3 weeks after filing then use the Where’s My Amended Return? tool.You should only call if:It’s more than 16 weeks since you mailed your amended return orThe Where’s My Amended Return? tool directs you to call us
[H4] Payments and penalties
PaymentsPayment optionsPayment plan or installment agreementView your balance and payment activityHelp for struggling taxpayersOffer in CompromiseLiens and leviesUnderstanding a federal tax lienUnderstanding a levyPublication 594, The IRS Collection Process PDFResolve a disputeOffice of AppealsPrevent future tax billTax Withholding EstimatorEstimated paymentsPenaltiesPenalty relief/abatement
[H4] Letter from the IRS
Understanding your IRS notice or letterEITC audit notice or letter toolkitIRS Document Upload ToolVerify your identity (5071C)Verify your identity (4883C)We changed your return (CP12)Imminent levy notification (CP504)Income reporting or payment error (CP2000)Balance due reminder (CP71A)Dependent’s Social Security number listed on another return (CP87A)Change your language preference for written communications from the IRS
[H4] Identity theft, fraud and scams
Identity theftIdentity Theft CentralTaxpayer Guide to Identity TheftProtect your dataIRS notice 4883C or CP01Verify your identityGet an Identity Protection PIN (IP PIN)ScamsReport phishing, calls and email scamFraudHow to report suspected tax fraud activityMake a complaint about a tax return preparer
[H4] File a tax return
Getting readyIncorrect, lost, or never received W-2Individual taxpayer identification number (ITIN)Filing helpHow to file your taxes: step by stepFree tax preparation helpChoose a tax professionalFilingTo avoid delays, file electronically and use direct deposit.IRS Free File: Do your taxes for freeFind all other ways to file your taxesTax information for members of the militaryDirect deposit your refundGet an extension to file your tax returnFile for a deceased taxpayerFiling past due tax returnsSign your e-filed return with your adjusted gross income (AGI)Note: You can’t get your AGI over the phone. You can find your AGI in your online account or on last year’s tax return – request a copy.Filing by mailFind an address to mail your returnCommon questionsUse our Interactive Tax Assistant to answer your tax-related questions, such as:Are your unemployment benefits taxable?Should you file?What is your filing status?Are your Social Security benefits taxable?Is your pension or annuity taxable?
[H4] Get a tax transcript
Order your tax transcriptTranscript typesOther ways to get your transcriptRequest a non-filing letterGet Transcript frequently asked questions
[H4] Business topics
E-file your employment taxesApply for an e-file signature PINEmployer Identification Numbers (EIN)Apply for an EIN onlineFile Form 2290 online
[H2] Help in your language
If you can't find the answers to your tax questions on IRS.gov, with the support of professional interpreters, we offer help in Spanish, Mandarin, Cantonese, Korean, Vietnamese, Russian, and Haitian Creole.
[H3] Interpretation services
For Spanish, call 800-829-1040. For all other languages, call 833-553-9895.You will reach an IRS assistor who can either:Provide an interpreter over the phoneSchedule an appointment for you at one of our local Taxpayer Assistance Centers so you can get help in person. Please note, our local offices provide assistance only on specific topics.
[H2] Telephone and local assistance
If you mailed a tax return or letter and haven’t yet heard from us, don’t call or file a second return. Find expected wait times for current IRS operations and services.
[H3] IRS phone numbers
Telephone assistors can help with many topics but see the list of topics our assistors can’t address.
[H4] Verify your identity when you call
Our representatives must verify your identity before discussing your personal information.Have the following ready when you call:
[H5] Individuals
Social Security numbers (SSN) and birth datesIndividual Taxpayer Identification Number (ITIN) if you don’t have a Social Security numberFiling status – single, head of household, married filing jointly, married filing separately or qualifying surviving spousePrior-year tax returnTax return you’re calling aboutAny correspondence we sent to you
[H5] Third parties calling for someone else
Taxpayer’s name, SSN or ITINTax return you're calling aboutVerbal or written authorization (Form 8821, Tax Information Authorization or Form 2848, Power of Attorney and Declaration of Representative) to discuss the accountPreparer tax identification number or personal identification number
[H5] Third parties calling for a deceased taxpayer
Death certificateCourt approval letter or our IRS Form 56, Notice Concerning Fiduciary Relationship (for estate executors)
[H4] IRS phone number - Call wait times
[H5] Filing season (January-April)
Wait times can average 8 minutes. Some phone lines may have longer wait times.Wait times are longer on Mondays and Tuesdays, during Presidents Day weekend and around the April tax filing deadline.
[H5] Post-filing season (May-December)
Wait times can average 15 minutes. Some phone lines may have longer wait times.Wait times are shorter Wednesday through Friday.Our help lines are open Monday through Friday. Residents of Alaska and Hawaii should follow Pacific time. Phone lines in Puerto Rico are open from 8 a.m. to 8 p.m. local time.During periods of high call volume, you may receive the option to receive a return call once a customer service representative is available instead of waiting on hold. This option is available on most toll-free topics. A return call may be offered when wait times exceed 15 minutes and if a representative can be reached during regular IRS business hours.
[H5] Individuals
800-829-10407 a.m. to 7 p.m. local time
[H5] Businesses
800-829-49337 a.m. to 7 p.m. local time
[H5] Tax professionals
If you have a valid third-party authorization, contact the Practitioner Priority Service.7 a.m. to 7 p.m. local time
[H5] Non-profit taxes
877-829-55008 a.m. to 5 p.m. local time
[H5] Estate and gift taxes (Form 706/709)
866-699-408310 a.m. to 2 p.m. Eastern time
[H5] Excise taxes
866-699-4096​​​​​8 a.m. to 6 p.m. Eastern time
[H5] Overseas callers
Use our International Services page.
[H5] Callers who are hearing impaired
TTY/TDD 800-829-4059
[H4] Your local IRS office
You can get in-person help at your local IRS Taxpayer Assistance Center (TAC). Locate a Taxpayer Assistance Center near you. Check what services are available at that location, then call 844-545-5640 to schedule an appointment.IRS offices are closed on federal holidays.
[H4] Free tax return help
You can file your return for free through:IRS Free File — helps qualified taxpayers file their taxes using commercial tax software for freeCertain taxpayers may qualify to get free tax return preparation and electronic filing help at a location near where they live. For more information, see Volunteer Income Tax Assistance and Tax Counseling for the Elderly.
[H2] Get help from IRS-certified volunteers
Free tax return preparation for qualifying taxpayers, if any of these situations apply to you:Earn $69,000 or lessHave a disabilityNeed language supportAre 60 years or older

[H4] Tools

Individual taxpayer identification number (ITIN)
Free File your return
Change your address
Get an identity protection PIN (IP PIN)
View your account information
Earned Income Tax Credit Assistant

[H4] Other topics

Unemployment benefits
Deceased taxpayer
Bankruptcy
Disaster relief
Injured spouse claims
Affordable Care Act (ACA)
Retirement and IRA
Free help from volunteers