Training Example: NHTSA (National Highway Traffic Safety Administration) – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1] Welcome to TSA Industry Portal

The TSA Industry Portal offers a streamlined way for industry to engage with TSA.

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[H1] TSA World Cup Security Playbook

Your World Cup adventure starts here. Team up with TSA and travel like a champion from gate to goal!

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[H1] TSA ConfirmID: Don’t have a REAL ID or acceptable form of ID?

Travelers without an acceptable form of ID must pay a fee to verify their identity through TSA’s identity verification option. Learn More

Pay Now

[H1] Families on the Fly

TSA offers dedicated lanes to ease the stress families may face when traveling.

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[H1] Serve with Honor, Travel with Ease

TSA PreCheck® offers and discounts to enhance the travel experience for those who serve our country and their families.

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Be your REAL ID self.

Learn about REAL ID

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Request assistance with security screening.

Visit TSA Cares

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How can we help you? There are a few options available to contact us.

Learn More

[H2] TSA PreCheck®

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Travel with ease with TSA PreCheck® Apply

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[H2] What Can I Bring?

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Know what you can pack in your carry-on and checked baggage before arriving at the airport.

Learn More

[H3]

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Need packing tips? Ease though security screening with our guidance and useful tips for:Review a travel checklist before heading to the airportRefresh your memory on the Liquids, Aerosols, and Gels rulesTraveling with childrenTraveling with seniorsI forgot my Known Traveler Number (KTN). How do I find it?Strollers, car seats, breastmilk, oh my!

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[H2] TSA Strategy

TSA sets Agency goals via an end-to-end risk-based, strategic planning process.

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[H2] Latest News

TSA delivers unmatched security, efficiency for FIFA World Cup 2026

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[H2] Identification

Learn about ID requirements.

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[H2] Passenger Support

Information for passengers who need assistance through the screening checkpoint.

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For Industry

[H1] For Industry

[H1] TSA Partners with Industry Leaders

Explore TSA’s innovative solutions designed to meet the evolving needs of modern industries. Learn more about the various programs and partners TSA works with in its mission to protect and secure our nation’s transportation systems.

[H2]
Airlines

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[H4] Aviation Programs
TSA provides security oversight of commercial air transport services through security programs designed to protect passengers, crew and property.

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[H4] Cargo Programs
TSA provides a system for industry to screen 100 percent of cargo transported on passenger aircraft.

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[H4] Known Crewmember®
The Known Crewmember® (KCM) program is a joint initiative between Airlines for America (A4A) and the Air Line Pilots Association, Int’l (ALPA).

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[H4] Security Fees
TSA implements congressionally legislated security fees to help finance the cost of securing the nation’s transportation systems.

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[H4] Training
TSA provides federal flight deck officer, crew member self defense and armed security officer training.

[H2]
Airports

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[H4] Aviation Security Advisory Committee
The committee provides advice to the TSA administrator on aviation security matters.

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[H4] Electronic Baggage Screening Program
The program ensures screening of all passenger checked baggage for concealed explosives.

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[H4] Exit Lanes
Exit lanes are areas within an airport that provide transitions between the sterile areas where individuals have undergone security screening and public areas.

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[H4] General Aviation
The DCA Access Standard Security Program and Maryland-Three Program provide security measures for the National Capital Region.

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[H4] Screening Partnership Program
The program supports contracted screening service at commercial airports under federal oversight.

[H2]
Business/Industry

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[H4] Business
Learn about doing business with TSA in support of its mission to protect the nation’s transportation systems.

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[H4] Capability Acceptance Process
CAP is a mechanism for industry stakeholders to leverage equipment and Capability to TSA to accelerate acquisition timelines, facilitate recapitalizations, and enhance security and the passenger experience.

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[H4] Sensitive Security Information
Sensitive Security Information is information that, if publicly released, would be detrimental to transportation security.

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[H4] Travel Industry Partner Marketing Resources
Bring the benefits of TSA's most popular programs to your teams.

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[H4] TSA Industry Engagement Portal
The TIEP offers a streamlined way for industry to engage with TSA.

[H2]
Innovation

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[H4] Counter-Unmanned Aircraft Systems
Counter-Unmanned Aircraft Systems (C-UAS) Test Bed Program.

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[H4] Innovation
Working with the TSA workforce, industry, academia and other partners to develop disruptive innovations that improve security and efficiency in our nation's transportation systems.

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[H4] Innovation Task Force
Fosters innovation by integrating key stakeholders to demonstrate emerging solutions that increase security effectiveness and efficiency while improving the passenger experience.

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[H4] Open Architecture
A design approach in which equipment components, such as software and hardware, are standards-based and interoperable to allow a wide range of industry partners to create improved subcomponents.

[H2]
Surface

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[H4] Cybersecurity Toolkit
Surface Transportation Cybersecurity Toolkit.

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[H4] First Observer Plus™
First Observer provides training for transportation professionals to report suspicious activity.

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[H4] HAZMAT
Apply for a hazardous materials endorsement.

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[H4] Intermodal Security Training and Exercise Program
I-STEP provides exercise, training, and security planning tools and services.

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[H4] Public Area Security Summits
Learn about the Public Area Security Summits.

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[H4] Surface Security Training Rule
Find information about this rule to include regulatory requirements, effective date and regulatory timeline.

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[H4] Surface Transportation Resources
Find information about training, grants, and information sharing.

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[H4] Surface Transportation Security Advisory Committee
The Surface Transportation Security Advisory Committee advises the TSA Administrator on surface transportation security matters.

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[H4] TWIC®
Apply for a TWIC® card.

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Travel

TSA PreCheck®

[H1] TSA PreCheck®

[H1] Travel with Ease

With TSA PreCheck leave in your bag electronics and 3-1-1 liquids and leave on belts, light jackets, and shoes.

TSA PreCheck® gives trusted travelers a speedier security experience in dedicated lanes across the U.S. Get five years of benefits for $85 or less.

[H2]
TSA PreCheck Benefits

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TSA PreCheck lanes move faster. About 99% of passengers wait less than 10 minutes.

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Children 17 and under can join an adult in the TSA PreCheck lane for free. Learn how.

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Fastest way through security with exclusive lanes using only your face as ID. Get started.

[H2]
Enrolling is Easy and Affordable

Find an enrollment location near you and submit your initial application online in as little as 5 minutes.

Make an appointment or walk in. We’ll check your documents, take fingerprints and photo, then collect the payment in about 10 minutes.

Enter your Known Traveler Number (KTN) in airline reservations and travel profiles to get TSA PreCheck on your boarding pass.

[H2]
Pick an Enrollment Provider: CLEAR, IDEMIA, or Telos

TSA has three authorized TSA PreCheck enrollment providers that together give travelers over 1,300 convenient enrollment locations at affordable prices.

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tsaprecheckbyclear.tsa.dhs.gov

[H3] Enroll
Get fast, convenient access at over 484 enrollment centers with pop-ups daily.484 Active Locations  $76.75APPLY NOW

[H3] Enroll
Enroll in TSA PreCheck® with Telos - fast, local, and convenient.510 Active Locations $85.00APPLY NOW

[H3] Enroll
Get TSA PreCheck® for free* when you join CLEAR+ and enjoy the fastest way to your gate.Evening & weekend hours available - no appointment needed.341 Active Locations  $79.95APPLY NOW

[H3] Renew
IDEMIA provides fast and easy online renewalRenew online for $58.75Renew in-person for $66.75RENEW

[H3] Renew
Renew through Telos for a convenient renewal experienceRenew online for $69.95Renew in-person for $58.75RENEW

[H3] Renew
Renew for free* when you join CLEAR+Renew online for $69.95Renew in-person for $79.95RENEW

CLEAR free TSA PreCheck® disclaimer: Upon completion of your TSA PreCheck® and CLEAR+ applications, CLEAR will issue you a refund of $79.95 (the full cost of TSA PreCheck®)

[H2]
Need help with TSA PreCheck?

With over 1,300 locations, use the locator tool to find a TSA PreCheck enrollment location near you.

Search

Get answers to our most frequently asked questions.

Get Answers

Learn how to make sure the TSA PreCheck indicator shows up on your boarding pass.

Learn How

TSA uses unpredictable security measures, both seen and unseen, throughout the airport. All travelers will be screened, and no individual is guaranteed expedited screening.

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Contact

Customer Service

[H1] Customer Service

[H2]
How can we help you? There are a few options available to contact us.

You may find an answer to your questions and concerns in frequently asked questions.

Start Here

X PostFB MessengerApple MessagesText "Travel" to AskTSA (275-872)Questions? Comments? Contact us for live assistance from 8 a.m. to 6 p.m. ET.* Msg frequency varies. Msg & data rates may apply.

AskTSA

You can request information, submit a complaint or compliment, tell us about a TSA PreCheck® issue, and request TSA Cares Assistance as well as let us know about a security issue or civil rights violation.

Email TSA

(866) 289-9673Automated information is available anytime in several languages. Representatives are available 8 a.m. to 11 p.m. ET weekdays; 9 a.m. to 8 p.m. weekends/holidays.

Call Us

Privacy Act StatementTerms of Service

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TSA Passenger Experience SurveysTSA has conducted Passenger Experience Surveys at multiple airports nationwide, collecting over 36,000 responses. The results over three iterations and six years have been consistent and overwhelmingly positive. 94% of passengers reported they were satisfied with their experience at the checkpoint and trust TSA to keep air travel safe. For more details on the results of the 2023 and 2025 surveys click the buttons below.2023 Survey      2025 Survey

[H2]
Top Frequently Asked Questions

[H2]
Disabilities and Medical Conditions

[H3] Am I allowed to carry my CPAP machine onboard the plane, do I have to remove it from my carry-on?

A nebulizer, CPAP, BiPAP and APAP must be removed from its carrying case and undergo X-ray screening. Facemasks and tubing may remain in the case. You may provide a clear plastic bag to place the device through the X-ray.

[H3] Face Masks

TSA has made provisions for those that cannot safely wear a mask. Travelers under the age of 2 years old, those with a disability who cannot wear a mask, or cannot safely wear a mask for reasons related to a disability as defined by the Americans with Disabilities Act, and those for whom a mask would create a risk to workplace health, safety, or job duty as determined by relevant workplace safety guidelines or federal regulations are exempt from the face mask requirement.

[H3] I am traveling with medication, are there any requirements I should be aware of?

All passenger items must undergo security screening. It is recommended that medication be clearly labeled to facilitate the screening process.
You may bring medically necessary liquids, medications and creams in excess of 3.4 ounces or 100 milliliters in your carry-on bag. Remove them from your carry-on bag to be screened separately from the rest of your belongings.

[H3] I have a service animal, what type of screening should I expect?

Inform the TSA OfficerInform the TSA officer about your service animal. TSA will not separate you from your service animal.Screening in Standard and TSA PreCheck® LanesYou and your service animal will be screened by a walk-through metal detector. You may walk through together or you may lead the animal through separately on a leash.If the metal detector alarms, you and your service animal will undergo additional screening, including a pat-down.If you opt not to be screened by the Advanced Imaging Technology (AIT), or a walk-through metal detector (WTMD), you will undergo a pat-down. Individuals that are not screened by technology due to the use of a mobility device will receive additional screening which may include a pat-down and screening of your mobility device and service animal.Passengers aged 75 and older with mobility devices may receive alternative screening procedures, which can include remaining seated while security officers conduct necessary checks of the individual, their device, and any accompanying service animal. TSA PreCheck passengers who are unable to stand or walk may remain seated in their mobility device during screening. Security officers will conduct appropriate checks of the passenger, their mobility device, and any service animal. Additional screening of the service animal may consist of a combination of visual inspection and/or a pat-down to determine that the animal is not carrying any prohibited items. Service animal collars, harnesses, leashes, backpacks, vests and other items are subject to security screening. Items that are necessary to maintain control of the service animal or indicate that the service animal is on duty, do not require removal to be screened.The TSA officer will ask for the handler’s assistance before touching the service animal and its belongings.During the additional screening, do not make contact with the animal (other than holding the leash) until a TSA officer has completed inspection of your animal. If you have concerns about your screening, you can ask to speak with a supervisor or passenger support specialist at any point during the process.If you need to relieve your service animal and must exit the security checkpoint, you and the service animal will need to go through the screening process again. You may request to move to the front of the line upon your return.Medication and food items for service animals must go through X-ray or inspection screening. Please separate large quantities of food items and medications (unless directed otherwise to keep these items in your bag) and inform the TSA officer that you carry these items for your service animal.

[H3] I need special assistance during screening, whom can I contact before arriving to the airport?

TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process.Contact us 72 hours prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. You may call (855) 787-2227 or submit an online form.

[H3] What are the procedures if I have an internal or external medical device, such as a pacemaker or metal implant?

Advanced Imaging Technology (AIT) can facilitate your screening and reduces the likelihood of a pat-down. Inform the TSA officer that you have an artificial knee, hip, other metal implant or a pacemaker, defibrillator or other internal medical device. You should not be screened by a walk-through metal detector if you have an internal medical device such as a pacemaker. Consult with your physician prior to flying.
If you choose to not be screened through the  Advanced Imaging Technology (AIT), or a walk-through metal detector (WTMD), you will undergo a pat-down screening.

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ID Requirements

Passed by Congress in 2005, the REAL ID Act established minimum security standards for state-issued driver’s licenses and identification cards and prohibits federal agencies, like TSA, from accepting licenses and identification cards for official purposes from states that do not meet these standards. Learn about REAL ID or read the FAQ.

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Lost or Damaged Item

[H3] How do I file a claim for a missing or damaged item?

You may file a claim if you are injured or your property is lost or damaged during the screening process. Screening at certain airports is performed by private companies and not TSA.

[H3] How do I recover a lost item left at the airport?

Contact lost and found to locate items left at the security checkpoint. For items left elsewhere in the airport, please contact the airport authority.

[H3] What information should I provide on the claim?

Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Contact your airline for lost or missing baggage.

[H3] What is the status of my claim?

Please allow up to six months to fully investigate your claim. Claims that require investigation by law enforcement require additional processing time.
All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. You can check the status of your claim at any time.

[H2]
Permitted and Prohibited Items

[H3] How do I retrieve a prohibited item that was removed from my baggage?

There are no provisions for returning prohibited items removed from checked baggage. Passengers should contact their airline with further questions about possible hazardous materials.

[H3] Is Breast Milk, Formula and Juice exempt from the 3-1-1 liquids rule?

Formula, breast milk, juice in quantities greater than 3.4 ounces or 100 milliliters are allowed in carry-on baggage and do not need to fit within a quart-sized bag. Remove these items from your carry-on bag to be screened separately from the rest of your belongings. You do not need to travel with your child to bring breast milk. Breast milk and formula are considered medically necessary liquids. This also applies to breast milk pumping equipment (regardless of presence of breast milk).
Ice packs, freezer packs, frozen gel packs and other accessories required to cool formula, breast milk and juice - regardless of the presence of breast milk - are allowed in carry-on. If these accessories are partially frozen or slushy, they are subject to the same screening as described above. You may also bring gel or liquid-filled teethers, canned, jarred and processed baby food in carry-on baggage. These items may be subject to additional screening.

[H3] Liquids, Aerosols, and Gels Rule

Each passenger may carry liquids, gels and aerosols in travel-size containers that are 3.4 ounces or100 milliliters. Each passenger is limited to one quart-size bag of liquids, gels and aerosols. Common travel items that must comply with the 3-1-1 liquids rule include toothpaste, shampoo, conditioner, mouthwash and lotion.
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[H3] May I pack food in my carry-on or checked bag?

Yes, you may pack food in your carry-on or checked bag, but remember all food must undergo x-ray screening. Foods that are liquids, gels, or aerosols must comply with the 3-1-1 liquids rule. TSA officers make the final decision on whether certain items are permitted into the secured areas of the airport.

[H3] What happens if TSA determines I am traveling with an item that is deemed hazardous material?

If hazardous materials are found in a passenger’s checked baggage, those items are brought to the attention of the airline with which the passenger is booked.  Once the airline determines whether the item is permitted or prohibited, TSA officers accept the airline’s determination.

[H3] What is the policy on powders? Are they allowed?

Starting June 30, 2018, if you are traveling from an international last-point-of-departure to the U.S., powder-based substances in carry-on baggage greater than 350mL or 12 oz. may require additional screening at the central checkpoint. Powder-like substances over 12 oz. or 350mL in carry-on that cannot be resolved at the central checkpoint will not be allowed onto the cabin of the aircraft and will be disposed of.
For your convenience, place powders in your checked bag.
The measures have already been implemented at U.S. airports nationwide to identify and prevent potentially dangerous items from being brought aboard the aircraft. There are no changes to what is allowed in carry-on baggage at U.S. airport checkpoints.

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TSA PreCheck®

[H3] How do I apply for TSA PreCheck®?

Visit tsa.gov/precheck to select the enrollment provider that best meets your needs and has an enrollment location near you.  You can pre-enroll online and make an appointment for the in-person process, or walk-in to an enrollment center without an appointment.
The online application takes five minutes to complete with the in-person visit taking 10 minutes.  During the  in-person process, the enrollment provider will collect your biometric data (fingerprints, photo), verify identity documents, and collect payment.
Any website that claims to allow consumers to register for TSA PreCheck that does not end in “.gov” is not an official TSA PreCheck website.  Consumers who are applying for TSA PreCheck for the first time cannot pay the application fee online, they must complete their application and pay in-person at a TSA enrollment center. First time applicants are not asked to provide payment information online.
Before you apply, we recommend that you review the various DHS trusted traveler programs: TSA PreCheck® Application Program, Global Entry, NEXUS, or SENTRI, to ensure you meet the eligibility requirements and determine the best program for you.  If you travel internationally four or more times a year, consider enrolling in Global Entry.  If you take less than four international trips a year, TSA PreCheck is a great choice for domestic travelers.

[H3] I am a TSA PreCheck passenger and I have a metal implant or medical device. What should I do?

Inform the TSA officer that you have a metal implant or medical device.  If you have been issued a boarding pass with the TSA PreCheck indicator, you may request Advanced Imaging Technology (AIT) screening, if available. Requesting AIT screening through a TSA officer, PRIOR to going through the walkthrough metal detector, may enable you to keep your shoes on throughout the screening process.  Individuals with an internal medical device such as a pacemaker should not be screened by a walk-through metal detector. Consult with your physician prior to flying.  If you choose not to be screened through the Advanced Imaging Technology (AIT), or a walk-through metal detector (WTMD), you will undergo a pat-down screening.Click here for more information about special procedures for persons with disabilities or medical conditions.

[H3] I am having trouble with my Global Entry/NEXUS/SENTRI membership; whom can I contact?

If you have questions or concerns about your Global Entry, NEXUS, or SENTRI membership, you may visit the Trusted Traveler Program website or contact Customs and Border Protection at  (877) 227-5511 or by email.

[H3] I am traveling with my family; can they also use the TSA PreCheck® lane?

Yes, children 17 and under are eligible for TSA PreCheck screening if they meet certain criteria. Anyone 18 and older must have their own Known Traveler Number and enter it when booking their airline reservation. Children 12 and under:Can join you in TSA PreCheck lanes.The TSA PreCheck indicator does not have to be on the child’s boarding pass for them to accompany you in the TSA PreCheck lane.Children 13-17: Can join you in the TSA PreCheck lane only when the TSA PreCheck indicator appears on the child's boarding pass.To get the TSA PreC