Training Example: AskADoctor (JustAnswer LLC) – Review the Data, Give Your Score & Compare to the Real AI Evaluation

By chatting and providing personal info, you understand and agree to our Terms of Service and Privacy Policy.Talk to a doctor online nowUnlimited chats with verified, top-rated doctors.Describe your issueChat 1:1 with a doctorSave time and money11 verified doctors are online now.Across all areas of health Ask your question hereStart chat2 General Practitioners are online now What you get: Unlimited conversations with doctorsChat with board-certified doctors until you’re satisfied. About any health issue—from diabetes to mental health, and everything in between.Across all areas of medicineWe know life can be hard. So we try to make it simple: no forms or outrageous fees, no appointments that take weeks to book.For you and your familyShare your membership in order to get the most bang for your buck and keep the entire family cared for.At any hourA team of doctors is standing by around the clock so you can stop any health issue quickly and effectively. What can the health experts do for you? Your team of doctors is ready to help you in minutes with any health question, plus: Help diagnose health issuesGet second opinionsSuggest natural treatments or home remediesAvoid high-priced doctor’s visits Hundreds of highly rated, verified Doctors Specialties include: Blood Testing, Sexual/Reproductive Health, Chronic Pain, Surgery, Cancer, Pediatrics and more... Stanley S.MDI try to evaluate the question by putting myself in the customer’s shoes and respond in a way as I would want to get medical advice.Bridget G.MDWith JustAnswer, you get instant access to a wide variety of experts in many fields. Any time of day or night, someone will be there to help. Ask until your problem is solved!Mohammad A.DDSMuch of the time, I try to provide answers to questions which customers didn't even think to ask. We are the experts after all!When you can’t afford to be wrongA small mistake with your health can cost you or your loved ones dearly. Don’t risk it by relying on amateur advice or sifting through thousands of Google search results on your own.When you can’t afford to be wrong, let the doctors on AskaDoctor help you get it right.Chat with a doctor Find the Medical answers you needResults for all Medical Questions (43,471 results)Select the category here
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[H1] Terms of Service
Effective Date: September 22, 2024IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS AS DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW. PLEASE READ CAREFULLY.PLEASE NOTE THAT YOUR USE OF AND ACCESS TO THE PLATFORM (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE PLATFORM IN ANY MANNER.Table of Contents1. Acceptance of Terms2. The Platform3. Additional Premium Services4. Fair Use Policy5. Modification of Terms of Platform6. Eligibility & Account Creation7. Posts and Communications with Experts8. Prohibitions9. Notice and Procedure for Making Claims of Copyright Infringement10. Fees, Refund and Cancellation Policy11. Proprietary Rights and Limited License12. Feedback13. Third Party Links & Services14. Duration and Termination of Agreement15. Indemnity and Release16. SMS Terms17. Disclaimers18. Limitation of Liability19. Arbitration and Class Action Waiver20. Venue and Governing Law21. Application License22. General23. Contact Us24. iOS Terms1. Acceptance of TermsWelcome to JAVATAR, owned and operated by JustAnswer LLC (“JustAnswer,” “we,” “us,” or “our”). These Terms of Use (“Terms”) are a binding legal agreement between you and JustAnswer. “User,” “you” and “your” refer to the individual or entity that uses the websites, applications, and other offerings from JustAnswer (collectively, the “Platform”). “Customer” refers to the person who asks a question on the Platform. “Expert” refers to the person who answers a question on the Platform. Customer and Expert together are “Users”. Except in your capacity as an Expert or in an application to act as an Expert, which shall be governed by the Expert Agreement, these Terms govern your use of the Platform.By using or otherwise accessing the Platform or clicking to accept or agree to these Terms, you (1) accept and agree these Terms and (2) consent to the collection, use, disclosure and other handling of information as described in our Privacy Policy, and (3) agree to comply with all rules, policies, and disclaimers posted on the Platform or about which you are notified.All references to “you” or “your,” as applicable, mean the person who accesses, uses, and/or participates in the Platform in any manner, and each of your heirs, assigns, and successors. If you use the Platform on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and “you” and “your” herein shall refer to that entity, its directors, officers, employees, and agents. 2. The PlatformThe JustAnswer Platform is an online venue for informational and educational purposes and connects Customers with Experts. JustAnswer is not in the business of providing or selling information or education that is within any Expert’s area of expertise, and JustAnswer otherwise does not provide advice or any professional service to Customers. Users of the Platform, not JustAnswer, provide the content in Posts (defined below). Experts are not employees or agents of JustAnswer. JustAnswer is not acting as an agent for any Customer. Experts have sole discretion in selecting which questions from Customers to answer, may elect not to answer any questions from Customers, and have sole discretion in controlling how to perform any services on the Platform.We are not involved in the conversations you may engage in with other Users on the Platform. JustAnswer shall not be liable for (a) any acts or omissions by you, (b) content in posts made by Users on the Platform, including questions, answers, requests for information, responses, profiles, Expert signatures, qualifications, comments, profile information, and posts in the Expert Forum and other places where Users communicate with one another (collectively “Posts”), or (c) an Expert’s failure to complete a transaction. You further understand that site tools, JustAnswer’s mobile application or any other tools (collectively, “Tools”) offered by JustAnswer are optional and such Tools are purely offered for convenience and usage of such Tools is not mandatory. You understand certain Tools, such as chatbots, may utilize or be powered by AI language models, and data input into such Tools shall be subject to these Terms, our Privacy Policy, and any other disclosures presented in connection with such Tools. You understand JustAnswer may also allow Experts to use certain Tools at their option, which may utilize AI language models or other automated technology to for example help Experts communicate with other Users on the Platform. You are solely responsible for transactions you make with Experts on the Platform, including honoring any payment obligations.JustAnswer does not refer Customers to or endorse or recommend particular Experts. JustAnswer shall not be liable for any acts or omissions of Experts, Posts, or the ability of Experts to answer questions. We cannot ensure that an Expert will complete a transaction. You understand and acknowledge that JustAnswer cannot and does not edit, modify, filter, screen, monitor, endorse or guarantee the content of Posts or other communications between Customers and Experts, but we may modify Posts or other communications for privacy purposes and at our editorial discretion, including for clarity or length. Notwithstanding the foregoing, JustAnswer reserves the right, but is not obligated, to refuse to post or to remove any content and/or remove any User’s access to the Platform for any reason, including violation of these Terms. EMERGENCY QUESTIONS AND CRISIS SITUATIONS (particularly regarding medical or mental health issues) should not be directed to the Platform and should, instead be directed immediately by telephone or in-person to qualified professionals (e.g. in the U.S., call 911). The Platform is not the appropriate venue to deal with such situations.Use of the term “Expert” by JustAnswer and on the Platform is only meant to describe Users who answer questions on the Platform, and not to guarantee any particular level of expertise of these Experts.JustAnswer is not responsible for mediating disputes between Customers and Experts.Every Expert on the Platform has had at least one credential, where applicable, relevant to the category in which they are answering questions that is verified by a third-party verification service.JustAnswer contracts with third-party service providers to perform the verifications described above. The results of the verifications are only as accurate as the information provided to and by the third-party verification service, as of the time of the providing of information to and by the third-party verification services. JustAnswer cannot warrant or guarantee an Expert's purported identity and cannot and does not represent, warrant, or guarantee the truthfulness or accuracy of the credentials or identities of Users and information provided by Users including Experts. You acknowledge that JustAnswer will not be liable for any loss or damages caused by your reliance on any information or content contained in Posts.Answers Experts provide on the Platform are to be used by Customers for general information purposes only, not as a substitute for in-person evaluation or specific professional (medical, legal, veterinary, tax, financial, etc.) advice. No professional-client relationships shall be formed on the Platform. For example, Experts in the Legal category will provide only general information about the law and will not provide legal advice nor propose a specific course of action for a Customer. By answering questions, Experts do not intend to form, and do not form attorney-client or doctor-patient relationships with Users of the Platform. The laws, regulations, other governing authorities, standards, practices, and procedures that apply to your particular question may differ depending on your location and information typically discovered through in-person evaluations or visits. Experts in some categories may be licensed, certified, educated, employed by or have experience in only particular jurisdictions. Communications on this Platform are not confidential and shall not be the subject of any associated privileges. Communications on this Platform are limited, as described above, do not involve in-person evaluations or visits, and do not include safeguards and procedures typical of in-person evaluations and visits.3. Additional Premium ServicesYou may be presented with an offer for services outside of the Platform’s standard question-and-answer platform (“Additional Premium Services”).JustAnswer is only a venue which facilitates communication between Experts and potential Users of Additional Premium Services. It does not provide any of the substance or content of any Additional Premium Services initiated through JustAnswer’s Platform.JustAnswer will in no way be liable for any acts or omissions of Experts in performing Additional Premium Services (or any services) for you or any issues that may arise before, during, or after any Additional Premium Service.Additional Premium Services may be: (1) “Information Only;” or (2) “Beyond Information Only.” “Information Only” Additional Premium Services are those additional services outside the Platform’s standard question-and-answer platform and may be conducted off the Platform (either by phone, chat, email, remote desktop, or any other third-party tool) but remain for general informational services only. “Beyond Information Only” services facilitate Users’ exchange off Platform that are more than informational and that could potentially evolve into a professional relationship. Charges for Additional Premium Platform will be described in the particular offer. JustAnswer or the Expert may record communications during Additional Premium Services.Beyond Information Only Additional Premium ServicesIf you decide to accept Beyond Information Only Additional Premium Services, you understand that by receiving such Additional Premium Services, you are agreeing to the following terms and conditions:a. JustAnswer is not involved in any agreements between you and any Experts from whom you choose to receive Beyond Information Only Additional Premium Services.b. JustAnswer does not form any attorney-client/doctor-patient/accountant-client relationship with any User through its question-and-answer platform or by virtue of any Beyond Information Only Additional Premium Services.c. JustAnswer will endeavor to find an Expert relevant to your request for Beyond Information Only Additional Premium Services. Nevertheless, JustAnswer does not guarantee that any Expert who contacts you can fulfill your request for Beyond Information Only Additional Premium Services.d. JustAnswer is not a law firm, and it does not provide any legal advice, counsel, or recommendation to Users, nor is JustAnswer a lawyer referral service.Information Only Additional Premium ServicesIf you decide to accept Information Only Additional Premium Services, you understand that by receiving such Services, you are agreeing to the following terms and conditions:a. Any Information Only Additional Premium Services you receive from a legal, tax, medical or veterinary professional are for general informational purposes only.b. The legal, tax, medical or veterinary professional from whom you are receiving Information Only Additional Premium Services is not acting as your attorney, tax advisor, doctor or veterinarian and may not be licensed in the jurisdiction where you are located.c. The Information Only Additional Premium Services are not subject to an attorney-client/ accountant-client/doctor-patient relationship or attorney-client/ accountant-client/doctor-patient privilege. Before applying the Information Only Additional Premium Services to your specific situation, you should consult with a professional licensed to practice in your jurisdiction.Terms Relating to Remote Desktop UsersIf you agree to accept Remote Desktop Services (whether such services are Information Only or Beyond Information Only) from an Expert, by accepting such offer for services, you are agreeing to give the Expert full access to and control over your computer (including permission to download and use software on your computer, gather system data, modify settings, etc.) for computer diagnosis, service, and repair. You agree that any third-party software acquired, installed, or used during the Remote Desktop session, by you or by the Expert, will be licensed to you, and that any terms of use relating to the third-party software are agreed to by you, that an Expert may record via video the Remote Desktop Session for security purposes, and that you will not use the Platform to do anything unlawful.4. Fair Use PolicyMembership Subscriptions are intended and authorized only for personal, non-transferrable, not-for-resale use only. Excessive use by any particular Customer may impair JustAnswer’s ability to offer subscriptions at reasonable prices to other Customers and/or indicate non-personal, transferred or resale use. Ask verified Experts as many questions as you would like in the subscription eligible categories listed on the FAQ Page during the length of your subscription, subject to this Fair Use Policy. The list of eligible forums is subject to change at any time, subject to JustAnswer’s sole discretion.5. Modification of Terms or PlatformExcept for Section 18, providing for binding arbitration and waiver of class action rights, JustAnswer reserves the right, at its reasonable and sole discretion, to modify or replace these Terms at any time. You are responsible for reviewing and becoming familiar with any such modifications. If we determine a revision to the Terms, in our sole discretion, is material, we will notify you as required by law. Use of the Platform by you after any modification to the Terms constitutes your acceptance of the Terms as modified. If you do not accept the changes, you must discontinue using the Platform.JustAnswer reserves the right at any time to modify, suspend, discontinue, or terminate, temporarily or permanently, the Platform or associated services (or any part thereof), with or without notice. Except for payments or refunds expressly available to you under these Terms (or as required by law), you agree that JustAnswer shall not be liable to you for any modification, suspension, or discontinuance of the Platform.6. Eligibility & Account CreationOnly individuals who are at least 13 years old and can form legally binding contracts under applicable law of their jurisdiction are permitted to access the Platform or be a User. If we learn we have collected personal information from children under 13, we will delete that information in accordance with our legal requirements. If you believe that a child under 13 has provide

[H1] Privacy Policy
Effective Date: November 13, 2023If you are a California resident, please click here for specific information about our privacy practices under California law.JustAnswer LLC (“JustAnswer” or “we” or “us” or “our”) respects your privacy. This Privacy Policy (“Policy”) describes how we collect, use, and disclose your information. We also describe the rights and choices you have regarding our use of your information. This Policy applies to the information we collect when you interact with us, including but not limited to information provided when you access our websites (including but not limited to: JAVATAR_URL, www.justanswer.com, ww2.justanswer.com, and https://my.justanswer.com) and however else you may interact with us regardless of the platform or device used (collectively, the “Platform” or “JustAnswer Platform”).Your use of the Platform is subject to this Privacy Policy and our Terms of Service and, if applicable, Expert Agreement (available when you apply to be an Expert).  If you do not agree with this Privacy Policy, please do not use our Platform. Undefined capitalized terms shall have the meaning set forth in the Terms of Service.This Privacy Policy contains the following sections:Information We Collect and UseHow We Use Personal InformationHow We Disclose Personal InformationOnline Analytics and AdvertisingYour Rights & ChoicesEuropean Union Economic Area, United Kingdom & Brazilian ResidentsInformation Processing and TransferHow We Protect and Retain Your InformationThird Party LinksChildren’s Personal InformationUpdates to this Privacy PolicyAdditional TermsHow to Contact Us
[H2] Information We Collect and Use
For purposes of this Policy, “Personal Information” is any information that identifies, relates to, or describes, directly or indirectly, an individual or household.In the course of operating our Platform and delivering our products and services, we collect and process the following categories of Personal Information, which we use for typical business and commercial purposes (including compliance with legal obligations and use for auditing, security, and anti-fraud purposes) and as described more specifically below:Information You Give Us. When you sign up for and use our Platform as a Customer or Expert (including when you use our online chatbot), we may collect and store Personal Information you provide, including:Contact Information & Other Personal Identifiers. We receive the contact information or other personal identifiers you provide (including, for example, information such as your name, email address, mailing address, telephone number, signature, or similar identifiers). Expert Credentials and Identity Information. If you apply to become an Expert, we also require certain information to verify your identity and determine your eligibility to be an Expert on the Platform through information including date of birth, social security number and a government-issued photo identification such as your driver’s license, state identification card, or passport, resume, and information about your licenses and certifications.  Additional Profile Information. The Platform may enable you to provide additional provide information such as job title, years within a profession, and educational background.Communications, Submissions, and Other User Generated Content. We collect the information and content you submit when you submit questions, respond to questions as an Expert, post information on the Platform (including questions, answers, public testimonials, and forum posts), or otherwise communicate with JustAnswer. We also collect information you submit through contact, sign-up, and profile forms, email communications, and other submissions (including reviews and surveys), and when you speak with our customer service agents. JustAnswer Referral Information. If you use our referral program to recommend potential experts, to tell a friend about JustAnswer, or to send a copy of a question-and-answer sequence to a friend, you may need to provide information about yourself and the friend, such as contact information. Financial Information. We receive financial information such as payment card or PayPal™ information, and other related information to process payments for your purchases and to issue expert and referral payments to you. We use third-party payment processors to process payment information.Commercial Information. We collect and generate commercial information and transaction information (such as records of products and services purchased from us). Audio and Visual Information. We receive any photos you share with us through our Platform. We may also record customer service telephone calls for quality purposes and to meet our legal obligations.Information Third Parties Provide About You. We may, from time to time, supplement the information we collect about you with information from third parties, including:Social Media Networks. When you “like” or “follow” us on Facebook, Instagram, Twitter, or other social media sites, we may collect some information from you including your name, e-mail address, and any comments or content you post relevant to us. We also collect your information if you interact with social media features on our Platform, such as like and share buttons. Marketing Partners and Data Providers. We may collect information about you from marketing partners and data providers, including but not limited to, personal identifiers, commercial information, usage data, and generally available information that helps us offer you products and services we think may interest you.     Affiliates. We may collect information about you from JustAnswer affiliates, including but not limited to personal identifiers, commercial information, and other generally available information.Other Users. Other users may provide us with information about you, such as your personal identifiers (e.g., email address). For example, they may provide us with information about you to invite you to use the JustAnswer Platform or share content from the JustAnswer Platform with you. Other Information We Collect. We also may collect other information about you, your device, or your use of the Platform in ways that we describe to you at the point of collection or otherwise with your consent. You may choose not to provide us with certain types of information but doing so may affect your ability to use some of the JustAnswer Platform.Information We Automatically Collect from Your Use of The JustAnswer Platform. We automatically collect information about your use of the JustAnswer Platform such as when you open one of our emails or view and interact with our ads and content (collectively, “Usage Information”). Usage Information includes:Device Information and Related Identifiers. We and our service providers collect your IP address and device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information, including phone number).Browsing Information. When you use the Platform, we and our service providers collect and analyze information about your usage activity such as the URL that referred you to the Platform, the areas within the Platform that you visit, how long you spend on the Platform, and the time of day of your visit and upload or post content, error logs, language preferences, and other similar information.Location Information. When you use the Platform, we and our service providers collect general location information from your computer or mobile device. “General” location information means information about the city and state in which your device is located based on its IP address. We may also obtain general location when you input your zip code or use location features or through Wi-Fi access points.  Many mobile devices permit applications to access real-time precise geolocation information. If we collect and use such information, we will ask your permission.Inferences from the Information Listed Above. We may use the information listed above to draw inferences about your preferences to help us provide you with personalized content and offers and help us develop and provide better products and services.Automatic Collection of Information from Cookies and Other Technology. To collect the information through automated means as outlined above, we and our partners use web server logs, cookies, tags, tracking pixels, and other similar tracking technologies (“Cookies”).Cookies. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Platform you have visited; (iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.Mobile Identifiers. We may use software development kits (“SDKs”) that make use of mobile advertising identifiers (i.e., IDFA on Apple mobile devices or Advertising ID on Android mobile devices), which function similarly to cookies on mobile devices. You may reset your IDFA or Advertising ID in the settings on your mobile device.Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs,” “one pixel GIFs,” or “clear GIFs”) may be included in our web pages and e-mail messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the JustAnswer Platform, to monitor how users navigate the JustAnswer Platform, to make cookies more effective, and to analyze how our emails, articles, and links were opened, viewed, and used.Most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, and how to disable existing cookies. For more information about cookies and how to disable them or restrict the categories of cookies you wish to accept, you can consult the information at www.allaboutcookies.org/manage-cookies/.Please note that rejecting cookies does not mean that you will no longer see ads when you visit the JustAnswer Platform. Also, without cookies, you may not be able to take full advantage of all of the JustAnswer Platform, and some parts of the JustAnswer Platform may not function properly.Anonymous or Aggregated Information. We de-identify or aggregate data we receive and may use and disclose it for any business purpose.
[H2] How We Use Personal Information
We and our service providers use the information described above to accomplish the following business and operational purposes:Administer your Account, including to process your registration and, for Experts, process your application to participate in the Platform; Provide, manage, and improve the Platform;Respond to and complete your requests (including providing notifications and answers related to questions you submit);Process payments;Respond to your requests for information and provide you with more effective and efficient customer service, including through our interactive chat functions;Conduct internal business operations in support of our Platform, such as auditing, security, resolving crashes, preventing fraud, invoicing and accounting, sales and marketing, analytics, and research and development;Contact you regarding our Platform, promotions, special events, and other subjects that we think may be of interest to you;Customize content, preferences, and advertising on or for the Platform;Comply with laws, regulations, and other legal process and procedures;Establish, exercise, or defend our legal rights; andTake steps that we reasonably believe to be necessary to protect the safety, security, and rights of JustAnswer, its employees, service providers, and others.Please note that we may combine the information we collect through the Platform with information that we collect automatically or receive from other sources and use such combined information in accordance with this Privacy Policy.We may also aggregate, de-identify, and/or anonymize any information collected through the Platform in such a way that we cannot reasonably link information to you or your device. We may use such aggregate, de-identified, or anonymous information for any purpose, including without limitation for research and marketing purposes.
[H2] How We Disclose Personal Information
Service Providers. We share any of the Personal Information described above with service providers (including but not limited to payment processors, fraud detection vendors, service-related technology providers, and survey administrators) that provide services to you and us, including to help us maintain our databases and websites, administer emails, display content, and analyze website usage activity. For example, we may provide your personal identifiers and commercial information to communications and marketing vendors so they can send you marketing communications and other communications on our behalf. Our Partners from Whom You Have Requested Information. We may share your personal identifiers and commercial information with other companies from whom you request to receive a specific product or service so they can market their products or services to you. If you do not want your Personal Information shared with these companies, you may contact us using the information in our “How to Contact Us” section below.Advertising Partners. We may share your personal identifiers and commercial information and usage information with advertising partners that use various technologies to send (or serve) relevant ads to you as you browse the internet. We may share your Personal Information or your non-personally identifying information with ad networks for online behavioral advertising purposes.Within Our Organization. We may share any of your Personal Information with parents, subsidiaries, joint venture partners, and other entities under common control subject to this Privacy Policy.Social Networks. You may interact with certain features of the JustAnswer Platform that cause certain categories of Personal Information to be published to your social networks. To understand the precise categories of Personal Information shared in this manner, please review the privacy policies of the relevant social networks and/or log out of the applicable service before you use our Platform.Public Disclosures Using the Platform. Information yo

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