Training Example: Dignity Health – Review the Data, Give Your Score & Compare to the Real AI Evaluation

Health Equity

[IMG: Seniors riding bikes in the mountains and laughing]

Expert and compassionate care for you and your family

Dignity Health wants to help you feel your best. We stand for excellent, affordable health care delivered with compassion. That’s humankindness. Come see us today.

Find a Doctor

[H2] Helpful resources at your fingertips

Our services

Urgent care

Our locations

My Portal

Financial assistance

Our blog

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[H2] Who is Dignity Health?

Founded in 1986 and headquartered in San Francisco, California, Dignity Health is a nonprofit health care organization that operates more than 40 hospitals and 400 care centers, including urgent and occupational care, imaging centers, home health, and primary care clinics. Guided by a mission to provide high-quality, affordable healthcare with compassion, dignity, and respect, our team emphasizes a patient-centered approach, integrating the latest medical technology and practices. As a part of CommonSpirit Health, Dignity Health continues to expand its reach, impacting millions of lives with a commitment to holistic and inclusive care.

Learn more about us

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Find the care you need when you need it

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Cardiology

See conditions treated

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Emergency care

See services offered

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Neurology

See conditions treated

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Orthopedics

See conditions treated

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Oncology

See cancers treated

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Women's health

See services offered

See all services

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Looking for a provider? We have you covered.

The right doctor or health care provider can be like a teacher, a cheerleader, and an advocate, all in one. Take the first step by finding this partner on your path to better health.

Find a Doctor

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Video Visits bring care to you.

We offer Video Visits so that you can conveniently receive expert care from the comfort of your home. Talk to your doctor or health care provider about how you can schedule a Video Visit today.

See virtual care options

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Find a location closest to you.

Our extensive network of hospitals, urgent care centers, and clinics ensures that you have access to top-notch medical services right in your community. Find a nearby location for the care you need.

Explore nearby locations

[IMG: My Portal by Dignity Health]

[H2] Introducing My Portal by Dignity Health (formerly My Care):
Your health at your fingertips.
Managing your health between visits is now more convenient with My Portal by Dignity Health, providing a new way to access and handle your health needs between appointments.
Download My Portal by Dignity Health on the Apple App Store or Google Play, or log into My Portal:
https://dignityhealth.org/my-portal/my-account.
Learn more

[H2] You don't have to hear it from us

[H3]
Brad Ochsenbein’s Story of Better Health

Brad has lost 210 pounds since undergoing weight loss surgery at Mercy Southwest. “My legs and my feet were always hurting, and it was because of the extra weight,” said Brad. “I was on pain medication and medication for high blood pressure and diabetes. Now all I take is vitamins. I was hurting all the time, but now I can move around. I can walk, run, and ride a bike without pain.

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Fighting for Every Breath

When simple flu turned out to be the H1N1 virus (swine flu), Armando needed artificial lungs to help him breathe. “I was alive but weak, and the transition off of ECLS was scary,” remembers Armando. “The doctors and nurses were so nice. Everyone treated us like family. They helped me to get off of the machine and to finally sit up in bed.”

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[H2] We want to partner with you on your health care journey.

Finding the right doctor is a crucial step toward achieving optimal health, and we're here to make that process simple and convenient for you. Don't wait any longer to get the care you deserve.

Find a Doctor

[IMG: Young couple on couch looking at laptop]

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Introducing My Portal by Dignity Health: Your health at your fingertips.

We’re excited to share that our enhanced patient portal experience, My Portal by Dignity Health, is now available, offering a more convenient way to access and manage your health needs between appointments more efficiently  – all from one central place.
Keep reading to learn what you can do with My Portal by Dignity Health and download the mobile app from the Apple App Store or Google Play.

[H2] My Portal by Dignity Health features

My Portal by Dignity Health was created with you in mind and designed to make navigation more intuitive. All features are easily accessible for a more intuitive experience , reducing clicks and saving you time.
With My Portal by Dignity Health, you can easily:
Search for current providers. To view all your current providers, click on “Appointments” and, using the “filter” feature, narrow down your search by provider name or appointment type.
Book appointments with ease. In most cases, you can schedule and reschedule appointments within My Portal by Dignity Health by looking up “past” or “canceled” appointments.
Find and choose a new doctor. If you need to find a new doctor and schedule an appointment, you don’t have to leave the portal. Click “Find a Doctor and Schedule” to find a doctor near you and schedule an appointment – all within My Portal by Dignity Health.
“Click to get directions” and “click to call.” You can call your doctor’s office with a single click and quickly navigate to your provider’s location using the maps app of your choice.
Add appointments to your calendar. Keeping track of your appointments is easier than ever. You can add upcoming appointments to your preferred calendar app with the click of a button.
Search for “past” or “canceled” appointments. Unsure if you’re due for a checkup or a screening? Viewing “past” and “canceled” visits is easier than ever. Just click on “Appointments” and select “past” or “canceled” from the drop-down menu to view precisely what you need in seconds.
View alerts and notifications. Notifications are displayed on the homepage of My Portal by Dignity Health. You’ll get alerts for new lab results and pending patient portal invitation(s) for your dependents (if you have any), with the added benefit of resending them to yourself instantly.

[H2] Getting started is as easy as 1-2-3!

Step 1: Set up your account (for new users only).
(Former My Care and existing My Portal users can skip this step).
Look for a patient portal invitation from Dignity Health ([email protected]) sent to the email you provided during your visit or after scheduling your appointment.
Follow the steps in the email to create your account.
Step 2: Download the My Portal by Dignity Health app.
(Existing My Portal users can skip this step).
After setting up your account, you can either download My Portal by Dignity Health app from the Apple App Store or Google Play, or visit dignityhealth.org and click on “My Portal login.”
Step 3: Log into My Portal by Dignity Health
Log into your patient portal using your existing credentials (former My Care and existing My Portal users only) or the email address and password you chose during your account set-up process (new users).
Log in through the mobile app or visit dignityhealth.org and click on “My Portal login” in the upper-right corner to log  in using your new or existing credentials.

[H2] Need assistance?

For a full list of what you can currently do in the My Portal by Dignity Health web-based and mobile application, take a moment to read through our Frequently Asked Questions (FAQs) section to familiarize yourself with My Portal by Dignity Health and its features.

[H2] My Portal by Dignity Health is replacing My Care

In simple terms, My Portal by Dignity Health is replacing My Care to serve you better. The enhanced My Portal by Dignity Health is part of our commitment to helping you better manage your health between visits, track appointments, and stay on top of preventive and screening services.

My Portal by Dignity Health replaced My Care, effective February 14, 2024, and became your go-to health management tool. The My Care mobile app will be officially retired as of April 16, 2024. After this date, My Care users won’t be able to get into the My Care mobile app.

My Care mobile app users:
Download the My Portal by Dignity Health app starting February 28, 2024, from the Apple Store or Google Play and log in using your existing username and password. After April 16, 2024, My Care users trying to log into the mobile app will see an alert on the app’s home screen informing them that the My Care app is no longer supported and all features are disabled. Users will then be directed to download the My Portal by Dignity Health app from the Apple Store or Google Play to continue to access their health information. My Care mobile app users will be unable to dismiss the alert message to enter the app.
My Care web-based users:
No action is required. The login process and your credentials will remain the same.

There will be no changes to your account access or data. Your My Care data will be migrated to My Portal by Dignity Health.

[H2] Glendale, Mark Twain, and Arizona General patient(s)

You will no longer use your My Care account to access your portal. If you are searching for information about historical visits or the care you received on or before May 31, 2021, please access your health records here. This link will be valid through December 31, 2024.

You will no longer use your My Care account to access your portal. If you are searching for information about historical visits or the care you received on or before July 23, 2019, please access your health records here. This link will be valid through December 31, 2024.

You will no longer use your My Care account to access your portal. If you are searching for information about historical visits or the care you received on or before June 19, 2022, please access your health records here. This link will be valid through December 31, 2024.

[H2] Getting started with My Portal by Dignity Health

You do not need to create a new account if you’re a My Care or My Portal user.

(Only new users need to enroll for portal access)
Setting up your account is the first step. To start the set-up process, look for a patient portal invitation sent to the email you provided to the hospital or clinic during your visit or after scheduling your appointment and follow the steps to set up your account. Talk to your doctor’s office front desk staff if you haven’t received a patient portal email invitation.

(For existing MyCare or My Portal users)
Simply log into the My Portal by Dignity Health mobile app or visit dignityhealth.org and click on “My Portal login” in the upper-right corner to log in using your existing credentials.
After logging into dignityhealth.org:
Click “Continue to My Portal” for instant access to your My Portal by Dignity Health dashboard.


OR
If you encounter the 'Welcome to your dashboard' page, select your care region, and click 'View' to access your records. Please follow the on-screen prompts if the 'View' option is not available.

[H2] About My Portal by Dignity Health

With My Portal by Dignity Health, you can easily:
Search for current providers. To view all your current providers, click on Appointments and, using the “filter” feature, narrow down your search by provider name or appointment type.
Book appointments with ease. In most cases, you can schedule and reschedule appointments within My Portal by Dignity Health by looking up “past” or “canceled” appointments.
Find and choose a new doctor. If you need to find a new doctor and schedule an appointment, you don’t have to leave the portal. Click “Find a Doctor and Schedule” and use the “filter” feature to find a doctor near you and schedule an appointment – all within My Portal by Dignity Health.
“Click to get directions” and “click to call.” You can call your doctor’s office with a single click and quickly navigate to your provider’s location using the maps app of your choice.
Add appointments to your calendar. Keeping track of your appointments is easier than ever. You can add upcoming appointments to your preferred calendar app with the click of a button.
Search for “past” or “canceled” appointments. Unsure if you’re due for a checkup or a screening? Viewing “past” or “canceled” visits is easier than ever with our “filter” feature, which allows you to view precisely what you need in seconds.
View alerts and notifications. Notifications are displayed on the homepage of My Portal by Dignity Health. You’ll get alerts for new lab results and notifications if you have a pending patient portal invitation(s) for your dependents, with the added benefit of resending them to yourself instantly.

My Portal by Dignity Health was created with you in mind. With My Portal by Dignity Health, you can look forward to improvements in design, navigation and functionality – designed to make navigation more accessible and intuitive.

Our My Portal by Dignity Health platform is designed to maintain data integrity and a high level of confidentiality regarding patients' data.

The My Portal by Dignity Health web-based application is available on all current browser and OS versions and standard devices, such as desktops, tablets, and mobile phones. Beginning February 14, 2024, you will be able to download the My Portal by Dignity Health mobile application.

[H2] Troubleshooting

If you’re getting a “404 Bad Request” error, you may have selected the wrong geographic region (care site). Try selecting the geographic region (care site) based on where you received care. If the problem persists, call (844) 274-8497.

We constantly assess the usage and impact of our services to ensure we allocate resources effectively and prioritize functionalities that benefit most users. In light of low usage, we have removed the Care Team feature to focus on delivering the best experience. You can still view and search for current providers within My Portal by Dignity Health. Simply click on Appointments and, using the new “filter” option, narrow down your search by provider name or appointment type.

If you need to reset your password, you can conveniently do it within My Portal by Dignity Health. Simply click on the Forgot Password button and follow the instructions sent to your email or phone number to regain access to your account.
If your account is not active or you need help adding an authorized representative, resending a pending or expired patient portal email invitation, or have other login problems, My Portal by Dignity Health offers technical support 24 hours a day, seven days a week by telephone, toll-free at (844) 274-8497.

[H2] Contact support

For more help and assistance please contact us at the number below.

Call (844) 274-8497

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Emergency & Urgent Care

COVID -19 tests are not available to the public in these facilities at this time. If you are experiencing mild to moderate symptoms of have been exposed to someone who is COVID positive, please refer to the CDC’s guidance on isolation and testing protocols. If you are experiencing severe symptoms, dial 9 -1 -1 or go to your nearest hospital.

[H2] Dignity Health operates hospitals in California, Nevada and Arizona

Select any region or state on the map below to learn more about our locations.
Please note that the dashed lines divide California into six regions. A list view is presented for each.
To know more about when to go to an Emergency Room vs. Urgent Care, please click here.
For Spanish content, please click here.

Select a region or state above for a full list of locations

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For life-threatening emergencies, call 911
If you have any of the following symptoms, call 911 immediately or go to the closest emergency room:
chest pain
bad stomach ache
dizziness
numbness
trouble breathing
bad headache
weakness
a bite/sting
high or ongoing fever
blurred vision
stiffness in your neck
you feel you might hurt yourself or someone else
[H2] Emergencies in children
Call 911 immediately or take your child directly to the closest E.R. if he or she has any of the symptoms listed above or any of the following:
if you believe the child needs to be seen by a doctor right away
he or she is being treated for a serious condition
he or she is not acting like himself/herself
you can't wake him or her
he or she is very drowsy
[H2] Cuidados de Urgencia y Emergencia
Las pruebas COVID -19 no están disponibles para el público en estas instalaciones en estos momentos. Si usted está experimentando síntomas leves a moderados o ha estado expuesto a alguien que es COVID positivo, por favor refiérase a los protocolos de aislamiento y pruebas del CDC. Si tiene síntomas graves, marque 9 -1 -1 o acuda al hospital más cercano.
[H2] Dignity Health dispone de hospitales en California, Nevada y Arizona
Haga clic en el mapa de esta página para obtener más información sobre nuestras instalaciones. Tenga en cuenta que California está dividida en 6 regiones por las líneas marcadas, para cada región se proporciona una lista.
[H2] Para emergencias potencialmente mortales, llame al 9-1-1
Si presenta alguno de los siguientes síntomas, llame inmediatamente al 9-1-1 o acuda al sala de emergencias más cercana:
dolor de pecho
dolor de estómago
mareo
entumecimiento
dificultad para respirar
fuerte dolor de cabeza
debilidad
escozor/picazón
fiebre alta o continua
visión borrosa
rigidez en el cuello
siente que puede hacerse daño a sí mismo o a otra persona
[H2] Emergencias en niños
Llame inmediatamente al 9-1-1 o lleve a su hijo/a directamente a la sala de emergencias más cercana si presenta alguno de los síntomas indicados anteriormente o cualquiera de los siguientes:
si cree que el menor necesita ser atendido inmediatamente por un médico
el niño/a está recibiendo tratamiento para una afección grave
no se comporta como él/ella mismo/a
no puedes despertarlo/a
está muy adormilado/a

You should call 911 or go straight to the emergency room if you feel that you might hurt yourself or someone else. All patients will receive a medical screening exam at the emergency room regardless of ability to pay.
Si cree que puede hacerse daño a sí mismo o a otra persona, llame al 9-1-1 o acuda directamente a la sala de emergencias. Todos los pacientes recibirán un examen médico de detección en la sala de emergencias, independientemente de su capacidad de pago.