Training Example: Frontdoor – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1]
A better way to home repair is here

Talk to live Experts over video chat. Your first chat is FREE - no credit card required.
Get the app

Your browser does not support the video tag.

[H2]
Don't miss out! Save on a new HVAC now.

There are a lot of potential benefits to upgrading your HVAC system: lower utility bills, increased comfort, and peace of mind, to name a few.

Save Now

[H2]
How smart homeowners get things done

[H3]
Real‑time help
Get Expert advice on repairs, DIY, and more

[H3]
Experts with know‑how
Average 20 years' experience in plumbing, electrical, HVAC, appliance and handyperson services

[H3]
Help with projects big or small
One‑stop‑app for help with leaky faucets to HVAC repairs, and so much more

[H3]
Access to trusted local Pros
If you need in-person help, we can provide a list of trusted local Pros

[IMG: Woman video chatting with a Frontdoor expert on phone]

[IMG: Frontdoor expert video chatting with woman on phone]

[IMG: rotating circle graphic]

[H2]
Get live virtual help from Experts

Tackling home projects over video chat is easy:
Open the Frontdoor app
Choose the issue you need help with
Video chat with an Expert for personalized, step-by-step guidance

[H2]
A one‑stop app for home repair and maintenance needs

Others
One-stop app

Video chat with a live Expert

Unbiased, personalized advice

List of recommended local Pros for in-home help

Book Pros for common services directly in the app

Exclusive pricing on new, name brand HVAC systems*

Discounts on select home essentials and services*

*Not available in all areas. Click here for details. Availability of some services is seasonal.

[H3]
Get unlimited video chats for just $149 the first year

Access unlimited Expert advice with a Frontdoor Unlimited membership plan.

Unlock Unlimited
Learn More

Give this as a gift

[IMG: Video chatting with Frontdoor expert]

[H2]
Our members say it best

Check out all the ways our members are using video chat to tackle their to‑dos.

“Had a great first experience with this app. A plumber helped me resolve a problem with my sink. The app itself worked well and the guy I talked to was friendly and helpful.”
Ben W

“I've been fixing a lot of things around my house but some seemed too risky or difficult to fix myself. I ran across an ad for Frontdoor and decided to give it a try, and this experience has me completely hooked. It was fabulous! From start to finish, the technician was knowledgeable, patient, and encouraging. We got the job done!”
Lisa L

“Had a great first experience with this app. A plumber helped me resolve a problem with my sink. The app itself worked well and the guy I talked to was friendly and helpful.”
Ben W

“I've been fixing a lot of things around my house but some seemed too risky or difficult to fix myself. I ran across an ad for Frontdoor and decided to give it a try, and this experience has me completely hooked. It was fabulous! From start to finish, the technician was knowledgeable, patient, and encouraging. We got the job done!”
Lisa L

[H3]
Give us a try, for free!

Want to see how Frontdoor video chat works? Try it now, commit later, no credit card required.
Get the app

[H2]
Knowledge is the best power tool
Learn how to keep on top of common home repair and maintenance tasks plus much more on the Frontdoor Blog.

[H3]
The Frontdoor App makes life as a homeowner easier – and here's how

[H3]
Get started FREE with Frontdoor

[H3]
Live video chat with a home repair expert from the comfort of home
View Frontdoor Blog

Home

/
Member Support

[H1] Our door’s always open.

If you have questions, you’ve come to the right place. Learn how to use the Frontdoor app, choose a membership plan, start a video chat and more.

[H2]
The handiest tool in your toolbox.

Think of Frontdoor as a back pocket tool that helps you handle home repairs as they happen. Never let a leaky dishwasher or improperly installed light fixture ruin your day. You can also talk to an Expert to get a second opinion on an estimate. Start with a video chat, then get going with a membership plan. Everything happens on the Frontdoor app, and it’s all just a download away.

[H3]
Getting started is easy.

1. Download the app

Download the free Frontdoor app from the Apple App Store or Google Play. It all starts with a simple tap.
Download for free

2. Start your free video chat

Video chat in real time with a plumbing, electrical, HVAC, appliance repair or handyman Expert to help diagnose your issue and determine next steps.

3. Choose a membership plan

Access Frontdoor with a free, Frontdoor membership. Or explore Unlimited for more video chats, qualified Pros, and exclusive discounts. Compare plans.

[IMG: How to get ready for video chat]

[H2] How to get ready for video chat

Frontdoor’s home repair Experts are just a video chat away. Here’s how you can prepare for a call:
First thing’s first: grab your phone and open the Frontdoor app.
Be at the site of the issue so the Expert can see what you’re seeing.
Have a toolbox handy in case you have to complete a repair.
Safety first. You may be asked to turn off power for electrical issues and water for plumbing
Leave jitters at the door (it’s not a first date!). We know you may not know what you’re doing, and that’s why we’re here.

[H2] FAQs

Your one-stop-app for home repair and maintenance when you need advice in real-time. Frontdoor provides homeowners with a convenient way to talk to qualified plumbing, electrical, appliance repair, HVAC, and handyman Experts when you need them most. Simply connect via video chat and our Experts will help diagnose your issue and talk you through next steps or send you list of local Pros for repairs should you need in-home help. You can also roll up your sleeves using our How-to Library. Getting things done has never been easier when you Open the Frontdoor.

Have a nagging home to-do list? Dripping dishwasher, broken fridge light, or dryer that’s not drying? Get it done with Frontdoor, the one-stop home repair and maintenance app that lets you video chat with home repair Experts in real-time. Frontdoor also offers different membership plans to choose from based on your home repair needs and budget. Simply download the app to chat with an Expert and find the plan that’s right for you.

Download the Frontdoor app on your mobile device.
Apple App Store
Google Play

Yes, you can upgrade to Frontdoor Unlimited at any time to get more video chat sessions, exclusive member discounts on home services and products, and more. Simply navigate to “My Membership Plan” in the app and select “Upgrade Now.”

Exclusive discounts (up to 50% off retail pricing) on new A/C and heating units with financing options available*
Preferred pricing on home essentials like smart home products and security systems and cameras
Preferred pricing on interior design, home cleaning, and lawn care services
Preferred pricing on home cleaning supplies and solutions and more
*Not available in all areas. Click here for details. Availability of some services is seasonal.

To get more video chat sessions as a Frontdoor member, you can easily upgrade to Frontdoor Unlimited on the home screen of the app.

The Frontdoor Unlimited membership lasts for 1 year. Your membership auto-renews each year but can easily be managed or cancelled in the app at least three days prior to your auto-renewal date. Please note that your membership fee will not be refunded should you choose to cancel your membership prior to the end of your full 12-month term.

Talk to a plumbing, electrical, appliance repair, HVAC, or handyman Expert in real-time and show them your issue video.
The Expert will help you diagnose the issue, sometimes help you fix it right then and there, or let you know which parts are needed for the repair and where to get them. After your video chat session, your Expert will send you some helpful notes in the app to recap next steps and will often include links to the parts you need.
Your Expert will also send you a list of qualified, local Pros should you need in-home service after your video chat session.
It’s the easiest way to get the home repair help you need in real-time from Experts who have an average of 20 years of experience in their field.

To ensure our video chat Experts are qualified to assist with home repair and maintenance needs, they must have:
A minimum of 5 years' experience in their trade or field
A track record of mentoring, instructing, or teaching others in their trade
This ensures that you receive the most knowledgeable and experienced guidance during your video chat session.

After your video chat. your Expert will send you call notes with a recap of your repair or maintenance issue, their recommendations, and the parts or tools needed to complete the repair.
Plus, our Experts save you the time and hassle of searching for the right tools or parts by providing links to specific items and sometimes even a shopping cart with everything you need already in it. They may also be able to share discount codes with you in the call notes as well.

Once your video chat call has ended, click on the “Chat” button in the navigation menu at the bottom of the screen. This allows you to view your video chat call history, select a specific call, and click the “Watch Recording” button to access your call notes. Once you click the “Watch Recording” button, a screen will open in your internet browser with your video chat recording and call notes. Simply scroll to the bottom of the page to read the call notes from your Expert.

If there's one thing we all rely on, it's dependable A/C and heating to keep us comfortable year-round. Whether your HVAC system is aging and you need a new unit or would like to lower your energy costs and optimize your home's efficiency, Frontdoor can help you find a solution. Members can leverage our national buying power to save thousands off national retail pricing on a new HVAC system.*
What You’ll Get
Current HVAC system inspection
Recommendations for a full or partial HVAC replacement and a free in-home quote by an HVAC Pro
Multiple HVAC options from trusted name brands like Lennox, Goodman, Bryant and GrandAire
Shipment, delivery and installation of all new HVAC equipment
Removal/disposal of your old system
Financing available via affordable payment plans
* Pricing and amount of savings will vary based on location and equipment availability.
HVAC system upgrades are offered by Frontdoor Pro and performed by a Frontdoor Pro independent service contractor. For Frontdoor Pro license numbers, please visit Frontdoor Pro Licensing Information. Service not available in all areas.

Yes, the New HVAC Program includes installation of the new heating and air conditioning units. Our trained Pros will handle the entire installation process, from start to finish. Members do not need to find a separate Pro or pay extra for installation services. Necessary modifications, codes, and permits are included in the estimate to meet state and local requirements.

[H2] Glossary

The video session that a member has with an Expert to diagnose or troubleshoot their issue and determine best next steps.

Expert refers to the people who provide guidance via our video chat feature.

A Pro is a repair or maintenance professional that is part of the Frontdoor network of vetted service providers. Frontdoor Unlimited members can request a list of qualified Pros in their area to contact in a self-serve capacity for a repair or maintenance service.

This is a more general way to refer to our product offerings. You can choose from a free Frontdoor or the Unlimited membership plan based on your needs for your home.

[IMG: Frontdoor]
[H2] Download. Open. Done.
Just like that you’re ready to get things done smarter. Get the one and only app you’ll need as a homeowner.

[IMG: Download on the App Store]

[IMG: Get it on Google Play]

Scan to download. Point your phone camera to the screen.

[IMG: Frontdoor app on mobile phone]

Home

/
Get the App

[H2]
Download the Frontdoor® App for Home Repair

The Frontdoor® app offers home repair and maintenance help on projects big and small. Whether video chatting an Expert for real-time DIY guidance or getting in-person help from a local Pro, Frontdoor will meet you in the moment with the right resources at the right time.

Your first chat is FREE!
Scan to download the app

[IMG: Download on the App Store]

[IMG: Get it on Google Play]

[IMG: Woman video chatting with a Frontdoor expert on phone]

[IMG: Frontdoor expert Allyson video chatting with woman on phone]

[IMG: rotating circle graphic]

Allyson
Electrician

[H1] The Frontdoor Blog

[H2] The Workbench

Welcome to The Workbench, our home maintenance blog that’s your go-to source for advice, insights, and ideas. Explore home repair safety tips, get expert guidance, and discover DIY project ideas to keep your home at its best.

Search The Workbench

HVAC
Real Video Chat Story: How David Fixed His Buzzing AC Unit
Learn How

[H2] Trending Articles

Stay in the know. Here’s what other homeowners are reading in the neighborhood.

[IMG: Real Video Chat: Leonard Wires a 3-Way Switch for his Ceiling Fan]

[H3] Real Video Chat: Leonard Wires a 3-Way Switch for his Ceiling Fan

[IMG: Real Video Chat Story: AJ Replaces His Light Switch]

[H3] Real Video Chat Story: AJ Replaces His Light Switch

[IMG: 7 Best Homemade Wood Floor Cleaners]

[H3] 7 Best Homemade Wood Floor Cleaners

[IMG: The Expert Guide to Residential Plumbing Maintenance]

[H3] The Expert Guide to Residential Plumbing Maintenance

[IMG: Backyard Goals: Trending Ideas for Outdoor Living Spaces]

[H3] Backyard Goals: Trending Ideas for Outdoor Living Spaces

[IMG: Real Video Chat Story: How Anne Marie Fixed Her Toilet Fill Valve]

[H3] Real Video Chat Story: How Anne Marie Fixed Her Toilet Fill Valve

[IMG: Spring Lawn and Garden Care Checklist]

[H3] Spring Lawn and Garden Care Checklist

[H3] Explore by category

Handyman Tips

HVAC Help

Electrical

Member Benefits

Plumbing

Lifestyle

Gardening & Landscaping

How To Guides

Checklists

Real Estate

Appliances

[H3] HVAC Articles

Whether you’re looking for DIY HVAC tips or just want to learn more about your heating and cooling systems, we’ve got you.
Explore HVAC Articles

[IMG: Understanding Types of HVAC Systems: A Homeowner]

[H3] Understanding Types of HVAC Systems: A Homeowner's Guide

[IMG: Get to Know a HVAC Expert: Jeff Ault]

[H3] Get to Know a HVAC Expert: Jeff Ault

[H3] How To Guides

Discover DIY home projects, home renovation advice, tips, and ideas to help you enhance, upgrade, and maintain your living space with confidence.
Explore How To Articles

[IMG: How to Get Rid of Mold: Natural Solutions for a Healthier Home]

[H3] How to Get Rid of Mold: Natural Solutions for a Healthier Home

[IMG: 5 DIY Garage Door Repair Tricks for When Your Door Won’t Open]

[H3] 5 DIY Garage Door Repair Tricks for When Your Door Won’t Open

[H3] Member Benefits Articles

Frontdoor membership opens the door to a wealth of perks and discounts. Here, you’ll find articles all about member benefits.
Explore Member Benefits Articles

[IMG: Discover Our Network of Trusted Pros and Experts]

[H3] Discover Our Network of Trusted Pros and Experts

[IMG: Frontdoor Offers New HVAC Program to All Members]

[H3] Frontdoor Offers New HVAC Program to All Members

[H3] Recent articles

[IMG: Don’t Miss Out: HVAC Tax Credits Ending Soon]

[H3] Don’t Miss Out: HVAC Tax Credits Ending Soon

[IMG: Survey: How Parents Teach Their Kids DIY in a Digital Age]

[H3] Survey: How Parents Teach Their Kids DIY in a Digital Age

[IMG: How to Conserve Water at Home]

[H3] How to Conserve Water at Home

[IMG: Water Use Survey Reveals 46% of Homeowners Concerned about their Summer Water Bill]

[H3] Water Use Survey Reveals 46% of Homeowners Concerned about their Summer Water Bill

[IMG: What to Know About the EPA’s 2025 Refrigerant Mandate]

[H3] What to Know About the EPA’s 2025 Refrigerant Mandate

[IMG: How to Install a Wall AC Unit]

[H3] How to Install a Wall AC Unit

Browse all articles

Stay in touch for the latest Frontdoor news and stories.

Please enter a valid email

You're all set! Check your inbox for more from Frontdoor.

[IMG: Call to action image]

[H2] The only app you’ll need as a homeowner
Owning a home comes with a long list of to-dos—routine maintenance, unplanned breakdowns, planned upgrades. With the Frontdoor app, say goodbye to homeowner frustrations and hello to home repair help. Easily connect with home repair and maintenance Experts via video chat or access a list of local, vetted Pros for in-person help. To-dos? To done, when you Open the Frontdoor.

[H3] Real time help with video chat
Door in a jam? A/C being uncool? Dishwasher out of steam? Whatever the issue, big or small, video chat makes it easy to get in touch with real, live home repair Experts in real time. All you have to do is open the app, let them see what you see, and they’ll help diagnose and even fix the issue.

[H3] Experts with tons of know-how
When you connect over video chat you’ll be talking to plumbing, electrical, HVAC, appliance, and handyperson Experts—many averaging 20 years’ experience. And if they can’t help you fix your issue on the spot, we’ll send you a list of local, vetted Pros who can come get the job done in person.

[H3] To-dos done with Frontdoor
With access to on-screen Experts and in-person Pros, Frontdoor makes it easier than ever to tackle your home’s to-do list. Ready to get started? We have membership plans for every type of homeowner. Just find your perfect plan to get going. Your first video chat is free!