Training Example: Hexaware Technologies – Review the Data, Give Your Score & Compare to the Real AI Evaluation

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[H1] Artificial Intelligence Led. Human Intelligence Perfected.
Connect with us to Accelerate Outcomes with AI

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[H2] Empower Your Business with Access to World-Class Products, Services, and Solutions
We cover your connected IT ecosystem.

Digital & Software
Superior and differentiated customer experiences to enhance competitive advantage.

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Cloud
Flexible cloud solutions to accelerate your journey to the future.

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Data & Analytics
AI-enabled, data-driven decisions to open the door to new possibilities.

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Digital IT Operations
Enterprise-wide IT transformation to ensure business success.

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Enterprise Platform Services
Amplify your business outcomes and drive innovation with Hexaware’s enterprise platform services

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Business Process Services
Supercharged business process transformation to deliver true value.

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Artificial Intelligence
Value-first solutions trusted for next-gen enterprise AI—with reliability at the core.

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Global Capability Centers
Design, launch, scale, and continuously evolve your global capability center with confidence.

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We empower you to rise above any challenge.
[H2] Customized For You and Your Digital Journey

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Transition to a product-based approach

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Achieve seamless cloud migration

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Unlock potential with data & AI

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Improve infrastructure management

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Optimize business processes

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Move from a project-based to product-based approach and elevate digital experiences that are integral success drivers.

Eliminate business disruption during migration and experience a smooth transition with our proprietary Amaze® technology.

Rely on our team of experts to establish a solid data foundation and harness the power of AI for digital transformation success.

Do away with outdated infrastructure and utilize our comprehensive automation platform Tensai® for enhanced customer experiences and operational efficiency.

Gain fresh insights into your processes to identify and resolve points of friction, leading to improved productivity and a better user experience.

[H2] High-Impact Outcomes That Drive Your Business
In today's fast-paced world, efficiency is paramount. We leverage best-in-class talent and cutting-edge technology to expedite your digital journey.

[H2] Your Challenges = Our Mission
At Hexaware, solving your IT and business process challenges is our mission. Transforming complex data into insights with the power of AI? We’re on it. Enhancing customer experiences with innovative platforms? That’s our forte. Migrating to the cloud? Smooth and secure. Managing a contact center? Done. Across industries, our collaborative approach drives exceptional outcomes every step of the way. Your challenges, our solutions, proven success.

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[H2] Hexaware Key Facts

1.5B
Annual Revenue (USD)

33K+
Global Employees

68
Offices Worldwide

33+
Years of Excellence

[H2] Real Results, Real Impact
We help enterprises like yours to create and deliver unparalleled value. Explore our case studies to discover how.

View all case studies
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Case Study
[H3] PaymatiX™ Advanced Analytics Platform with AWS for a US Credit Union
PaymatiX™ transformed a US credit union's digital lending with advanced analytics and modular cloud architecture.

Case Study
[H3] Accelerating IT Transition with Generative AI SMEs
Discover how a fintech leader leverages Hexaware’s Generative AI platform to simplify IT transitions, reduce SME reliance, and accelerate onboarding with AI-powered insights.

Case Study
[H3] Centralizing and Transforming Finance Operations: Building a Global Capability Center (GCC) 
Learn how a leading European print technology company transformed finance operations leveraging SAP S/4HANA, automation, and AI-driven multilingual support.

Case Study
[H3] Automotive Services Application Modernization on Google Cloud
Learn how a leading automotive retailer transformed its legacy document management app into a scalable, cloud-native solution on Google Cloud.

Case Study
[H3] Gen AI-Generated Product Descriptions Boost SERP by 25%, Conversion Rate by 20%
Hexaware’s GenAI solution streamlined product descriptions for a global wholesaler, boosting SEO, accuracy, and engagement while delivering tailored retail IT solutions for improved discovery and sales.

Case Study
[H3] Custom Mobile App Development Improves Customer Experience and Drives 8x Revenue Growth
We helped a major C-store chain enhance customer experience with our retail IT solutions, offering a custom mobile app with curbside pickup, rewards, delivery, and contactless payments.

Case Study
[H3] Tensai®-led Automation in Financial Services Yields 415% ROI
Hexaware’s holistic approach to intelligent IT automation in financial services enhanced user experience and achieved a significant ROI over three years for a global bank.

Case Study
[H3] Co-engineering World's First Industry Data Sciences Cloud with Amaze® for Data & AI
We co-engineered the first healthcare industry data sciences cloud with Amaze® for Data & AI, revolutionizing healthcare data management.

Case Study
[H3] Transforming Healthcare Vulnerability Data Management Analytics with Microsoft Fabric
Discover how a Global Clinical Research Organization (CRO) transformed its vulnerability management system with Microsoft Fabric. This AI-driven platform enhances security analytics by delivering faster data insights. With Microsoft Fabric, security teams can easily access and analyze data, improving critical decisions and response times.

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[H2] Hexaware News

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[IMG: Hexaware Acquires Consulting Professionals Services to Strengthen AI and Cloud Transformation Capabilities]

May 20, 2026

Hexaware Acquires Consulting Professionals Services to Strengthen AI and Cloud Transformation Capabilities

Press Release

[IMG: Hexaware Wins Seven Stevie® Awards at the 2026 American Business Awards®]

May 14, 2026

Hexaware Wins Seven Stevie® Awards at the 2026 American Business Awards®

Press Release

[IMG: Hexaware Reports Q1CY26 Revenue at USD 388.5 Mn, Up 4.6% YoY Q1CY26 EPS at INR 5.77, Increase of 7.2% YoY]

May 6, 2026

Hexaware Reports Q1CY26 Revenue at USD 388.5 Mn, Up 4.6% YoY Q1CY26 EPS at INR 5.77, Increase of 7.2% YoY

Press Release

[IMG: Hexaware Brings Back Chennai’s Favorite Half Marathon]

April 15, 2026

Hexaware Brings Back Chennai’s Favorite Half Marathon

Press Release

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[H2] Every great partnership starts with a conversation.
Ready to Pursue Opportunity?
Connect Now
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Ready to Pursue Opportunity?

Every outcome starts with a conversation

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[H2] Thank you for providing us with your information

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[H1] Gravity for Digital & Software Ecosystems
Experience, product, and digital software services that propel modern digital businesses
Connect with a Digital & Software Lead

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We specialize in the planning, design and engineering of differentiated, customer-centric products and experiences and the transformation of complex application portfolios.

[H2] Digital & Software Services: Focus Areas
Select a focus area to learn more

[H3] Digital Strategy Consulting
Create a plan that pulls your digital ecosystem into orbit.

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[H3] Digital Experience
Create the experiences your customers want and maximize your brand equity.

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[H3] Digital Product Engineering
Transform through agile and innovative solutions that fuel growth.

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[H3] Legacy Modernization
Future-proof your business with AI-driven legacy modernization services.

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[H3] Software Development
Build, modernize, and scale applications with AI-driven development.

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[H2] Digital and Software Services for:

At Hexaware, we don’t just help you envision your future; we actively guide you there. Crafting a product or experience roadmap isn’t just about planning; it’s about bringing your collective vision into reality. We delve deep into your product’s potential, illuminating both immediate and long-term steps towards achieving your goals, ensuring every phase of the journey is clearly defined and strategically sound. By integrating digital software solutions, we ensure your roadmap is equipped with the tools necessary to drive innovation and success.

In today’s dynamic business landscape, your customers demand applications that simplify their interactions with your brand. Leveraging our proprietary Digital Traction Model, we meticulously analyze your needs, strategize a comprehensive plan, and execute it. Our approach is designed to not just meet, but exceed, customer expectations in a digitally-driven market.

The right methodology means faster development, better collaboration, and superior outcomes. By empowering our teams with a modern delivery framework, we foster an environment of transparency and continuous improvement, ensuring the delivery of exceptional results. Our commitment to leveraging digital software platforms ensures that every project benefits from cutting-edge technology and streamlined processes.

Legacy applications, while once effective, may now impede your growth. Navigating the complexities of transformation can be daunting. Hexaware stands ready to demystify these challenges. We provide expert guidance to re-engineer your legacy systems, paving the way for innovative solutions that align with your current and future business objectives.

In the realm of cutting-edge solutions, Artificial Intelligence is paramount. At Hexaware, AI is more than just a tool; it’s an integral part of our ethos, focused on human-centric solutions. Our AI-driven approach enhances operational efficiency and supports informed decision-making throughout the product development and delivery process. Embrace the power of AI with Hexaware and transform your business into a smarter, more efficient enterprise.

[H2] Digital and Software Services for:

[H2] Product-led thinking

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At Hexaware, we don’t just help you envision your future; we actively guide you there. Crafting a product or experience roadmap isn’t just about planning; it’s about bringing your collective vision into reality. We delve deep into your product’s potential, illuminating both immediate and long-term steps towards achieving your goals, ensuring every phase of the journey is clearly defined and strategically sound. By integrating digital software solutions, we ensure your roadmap is equipped with the tools necessary to drive innovation and success.

[H2] Innovative application development

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In today’s dynamic business landscape, your customers demand applications that simplify their interactions with your brand. Leveraging our proprietary Digital Traction Model, we meticulously analyze your needs, strategize a comprehensive plan, and execute it. Our approach is designed to not just meet, but exceed, customer expectations in a digitally-driven market.

[H2] Transparent, efficient software development

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The right methodology means faster development, better collaboration, and superior outcomes. By empowering our teams with a modern delivery framework, we foster an environment of transparency and continuous improvement, ensuring the delivery of exceptional results. Our commitment to leveraging digital software platforms ensures that every project benefits from cutting-edge technology and streamlined processes.

[H2] Business-centric transformation

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Legacy applications, while once effective, may now impede your growth. Navigating the complexities of transformation can be daunting. Hexaware stands ready to demystify these challenges. We provide expert guidance to re-engineer your legacy systems, paving the way for innovative solutions that align with your current and future business objectives.

[H2] Enterprise AI integration

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In the realm of cutting-edge solutions, Artificial Intelligence is paramount. At Hexaware, AI is more than just a tool; it’s an integral part of our ethos, focused on human-centric solutions. Our AI-driven approach enhances operational efficiency and supports informed decision-making throughout the product development and delivery process. Embrace the power of AI with Hexaware and transform your business into a smarter, more efficient enterprise.

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Impact Across Your Digital Software Ecosystem

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Digital Journeys

We delve into the core of digital transformation, building ‘digital threads’ that weave through your organization, unlocking unprecedented value. Our approach centers on leveraging data, cutting-edge technology, and secure engagement methods, fostering a robust ecosystem that propels your business into a new era of digital software excellence. Transitioning to SaaS? It isn’t just a shift; it’s an evolution. Hexaware’s expertly crafted blueprints pave the way for a seamless move to SaaS, ensuring a smooth and effective transition.

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Product Engineering

At the heart of every successful product is an unwavering focus on customer value and experience. Hexaware champions this philosophy, enhancing end-to-end customer journeys to create memorable and impactful interactions. We don’t just build products; we create data-centric solutions that resonate with your target audience. Our strategy revolves around understanding and fulfilling customer needs, ensuring that every product and service offering is not just a solution, but an experience that sets you apart.

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Composable Architecture

The digital landscape demands not just adaptability but foresight. Composable architectures represent the pinnacle of this vision. Hexaware is at the forefront, employing MACH (Microservices, API-first, Cloud-native, and Headless), serverless, and cloud-native architectures to build robust, scalable solutions. Our focus on at-scale, high-performance computing ensures that your systems are not just capable but also resilient and future-proof. With our expertise in digital software and high-availability architectures, we guarantee reliability and performance, keeping you ahead in a world where technology is constantly evolving.

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Vibe Coding

Hexaware uses Vibe Coding to supercharge enterprise software delivery by combining AI-native development with agile, human-led execution. Through modular Vibe coding platforms and intelligent agents, we accelerate everything from MVP builds to legacy modernization—delivering production-grade solutions in weeks, not months.

Our approach blends AI-generated code, natural language prompts, and embedded AI coding assistants to drive 10x faster delivery, 3x lower costs, and 50% quality improvement. Whether it’s re-architecting monoliths, deploying multi-agent systems, or enabling digital workforce transformation, Hexaware’s Vibe Coding services are engineered to help enterprises build smarter, scale faster, and lead with confidence

[H2] Case Studies

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Case Study
[H3] Transforming Reinsurance Claims Management
Explore how we transformed insurance claims management with digital & software solutions using Appian's low-code platform, automating workflows, improving efficiency, and enhancing service quality.

Case Study
[H3] Establishing a Modern Digital Banking Experience
We partnered with a leading Middle East bank to create its first cloud-based digital bank, enhancing digital experiences with personalized features, boosting customer acquisition and revenue.

Case Study
[H3] Empowering Digital Identity
We helped a global financial services company to create a secure digital identity wallet, enhancing data privacy, reducing fraud risks, and improving user trust using our digital & software services.

Case Study
[H3] Embracing Phygital Banking: Transforming a Leading Asian Bank
Explore how a major Asian bank transformed digital experience and optimized operations by blending physical and digital banking, creating a seamless and interconnected service across all touchpoints.

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[H2] Insights

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Whitepaper
[H3] Application Modernization through Middleware Transformation
Explore middleware transformation for seamless integration, scalability, and efficiency in application modernization. Learn best practices, challenges, and benefits for future-ready enterprises.

Blogs
[H3] Mastering Effective Customer Experience: Purpose, Benefits, and Strategies
Discover the purpose, benefits, and key strategies for delivering outstanding digital experiences that boost loyalty, drive growth, and set your brand apart in a competitive digital landscape.

Report
[H3] RADAR – The Interactive Digital Banking Features Report
Discover the Digital Banking Features Radar to identify must-have, delightful, and differentiating app features—helping banks prioritize digital investments and deliver standout, loyalty-driving experiences.

Report
[H3] Global Benchmark for Sustainable Banking 2023
Discover key insights from 600 global banking executives on the progress, priorities, and challenges shaping sustainable banking in the Global Benchmark for Sustainable Banking 2023 report.

Report
[H3] Gulf States Digital Banking Features Radar
Explore the Gulf States Digital Banking Features Radar, a comprehensive view of banking features across Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the UAE to shape your innovation strategy.

Report
[H3] AI in Life Science: From Traditional to Generative
Explore the transformative role of digital and generative AI in Life Sciences. This report highlights 96 AI use cases, challenges, and opportunities across the industry’s value chain.

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[H2] FAQs

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How does Hexaware stand out as a digital and software solution provider?

Hexaware is a top digital and software solutions provider, combining product-led thinking with innovative application development to plan, design, and engineer differentiated, customer-centric experiences. Our teams follow transparent, efficient software-development practices and focus on business-centric transformation that delivers measurable value. With enterprise AI integration woven into every engagement, from digital blueprints and digital experience programs to product engineering and AI-driven legacy modernization, we help organizations transform complex portfolios while keeping speed, quality, and ROI at the forefront.

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How does Hexaware leverage AI in digital and software solutions?

Hexaware weaves AI into every layer of its digital and software services, positioning itself as an industry-leading technology partner for AI-enabled transformation. Intelligent models analyze product telemetry, personalize digital experiences, and guide data-driven decisions. In application delivery, AI assistants generate code, predict defects, and automate tests, supporting transparent development at speed. The same intelligence powers AI-driven legacy modernization, shortening analysis cycles and ensuring each modernization step aligns with business value.

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Why is legacy modernization important?

Legacy modernization matters because aging monoliths drain budgets and throttle innovation. As a preferred partner for enterprise transformation, Hexaware’s AI-driven approach extracts hidden business rules, maps dependencies, and rebuilds capabilities as modular, cloud-ready services. The result is a future-proof platform that scales with demand, integrates easily with new digital products, and frees resources for continuous improvement rather than reactive maintenance cycles, lowering total ownership cost over time.

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How do you choose the right digital strategy consulting partner?

Selecting the right digital strategy consulting partner requires evidence of product-led thinking, transparent engagement models, and a track record of business-centric transformation. Seek advisors who craft Digital Blueprints linked to measurable outcomes, offer innovative application development anchored in agile delivery, and demonstrate enterprise AI integration that keeps solutions adaptive. This ensures your strategy becomes a future-ready digital solution that moves quickly from vision to tangible results.

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How can Hexaware help with your software engineering needs?

Hexaware’s product engineering practice delivers agile, data-centric software that prioritizes customer value. Teams employ innovative development techniques, transparent progress tracking, and continuous feedback to iterate quickly. Composable architectures and cloud-native patterns provide the foundation for speed and resilience, while enterprise AI integration drives predictive analytics, intelligent automation, and personalized user experiences across the software lifecycle, improving quality and business outcomes.

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How does Vibe Coding accelerate software delivery?

Vibe coding fuses AI-generated code with agile, human-led execution to compress delivery timelines dramatically. Intelligent agents translate natural-language requirements into working modules, automate test

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[H1] Data and Analytics Services
Elevate your business with transformative data-driven insights
Connect with a Data and Analytics Lead

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Empowering Enterprises with Data and Analytics

We establish a robust data foundation as your data analytics services provider to drive sustainable data value creation—ensuring you stay at the forefront of innovation. With our recent acquisition of Softcrylic, we are more ready than ever before to Make Data Work®.

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Your AI-first outlook for data challenges

[H2] Data and Analytics Focus Areas

[H3] Data Strategy & Roadmap
Craft a tailored data strategy that aligns with your unique business goals and long-term vision.

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[H3] Modernization & Migration
Establish a solid data foundation, priming your business for future scaling and innovation.

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[H3] Data Value Creation
Unlock the potential of your data, transforming it into actionable insights and revenue streams.

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[H3] Customer & Marketing Analytics
Maximize impact by translating insights into personalized messages delivered at the right time and channel.

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[H2] Transform Your Data Challenges into Opportunities

Hexaware’s automation-driven Amaze® suite optimizes data and cloud migration journeys. We use our proprietary modernization platform to craft seamless digital transformation roadmaps with a clear assessment of return on investment, unlocking the full potential of your data and cloud ecosystem.

Unify your digital ecosystem across databases, data warehouses, and data lakes. Streamline data integration for an aerial view over your expansive range of systems, solutions, and platforms, fostering real-time data-driven decision-making. 

Implement tried-and-tested governance frameworks, continuous data quality monitoring, and industry-standard guardrails. Proactively protect your data landscape and evade evolving threats.

Holistically drive maximum value creation from data project lifecycles with POD-based models. Avail expert guidance to meticulously plan and execute your data projects with ease.

Calibrate data assets for AI-powered data analytics and explore new opportunities for data monetization. Build data sharing models based on tailored frameworks to fit your industry, business model, and market dynamics.

Harness cutting-edge industry insights from our data experts to craft rapid, outcome-backed proof-of-concepts (POCs). Unlock success with Hexaware’s data services and simplify strategy for exponential growth.

[H2] Transform Your Data Challenges into Opportunities

[H2] Address uncertainty with data ecosystem upgrades

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Hexaware’s automation-driven Amaze® suite optimizes data and cloud migration journeys. We use our proprietary modernization platform to craft seamless digital transformation roadmaps with a clear assessment of return on investment, unlocking the full potential of your data and cloud ecosystem.

[H2] Unify siloed data to turbocharge analysis and insight

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Unify your digital ecosystem across databases, data warehouses, and data lakes. Streamline data integration for an aerial view over your expansive range of systems, solutions, and platforms, fostering real-time data-driven decision-making. 

[H2] Enhance data quality, compliance, and security

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Implement tried-and-tested governance frameworks, continuous data quality monitoring, and industry-standard guardrails. Proactively protect your data landscape and evade evolving threats.

[H2] Enable your teams for higher throughput

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Holistically drive maximum value creation from data project lifecycles with POD-based models. Avail expert guidance to meticulously plan and execute your data projects with ease.

[H2] Leverage deep insights to monetize your data

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Calibrate data assets for AI-powered data analytics and explore new opportunities for data monetization. Build data sharing models based on tailored frameworks to fit your industry, business model, and market dynamics.

[H2] Move ahead with confidence

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Harness cutting-edge industry insights from our data experts to craft rapid, outcome-backed proof-of-concepts (POCs). Unlock success with Hexaware’s data services and simplify strategy for exponential growth.

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Our Data and Analytics Capabilities

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Data Platform Modernization

Align your tech stack to your business objectives. Initiate seamless data modernization, evolve enterprise data and artificial intelligence capabilities, and optimize your data & cloud ecosystems for the future.

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Data Pipeline Development & Integration

Automate data pipelines and streamline data collection, data transformation, and storage. Leverage Hexaware’s data and analytics services for accelerated data processing—activate real-time data streaming and insight generation across your offerings.

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Unification of Data Models

Improve enterprise data models with integration of both customer and business data. Create unified data analytics models that yield actionable insights, fueling your strategic outlook.

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Data Compliance & Security

Benefit from adherence to compliance standards and fortified security through Hexaware’s frameworks. Initiate proactive data pipeline monitoring to enhance vigilance and responsiveness.

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Data Monetization Strategy

Grow data exchange and sharing capabilities and monetize your data to unlock new revenue streams and amplify business value.

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Insights and Business Intelligence

Reimagine business intelligence, real-time dashboards, and data virtualization, enriched with simplified data democratization networks for wide-ranging uses.

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Advanced Analytics & Artificial Intelligence

Harness AI for predictive analytics, NLP, and real-time data analysis. Streamline operations with MLOps, simplify AI deployment, and leverage industry-centric AI/ML implementations.

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Gen AI Across the Data Ecosystem

Hexaware’s gen AI-integrated data and analytics services enhance data governance, quality, engineering, monetization, master data management, and the quality of insights and visualization.

[H2] Client Stories

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We support the airline industry in general, and one of the things we’re doing is transforming our business. The partnership with Hexaware was established to really bring them in and help us extend our strategic point of view and, more than anything, figure out how to appropriately execute on the strategic journey that we're embarking on.
John McCorry
CIO, ARC

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[H2] Impact Where You Need It

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[H3] Data-driven excellence
Be part of a legacy where countless businesses have been catapulted into the future, thriving with unparalleled agility, innovation, and growth.

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[H3] Leading the AI revolution
Catapult your business to the zenith of technological evolution by seamlessly unifying AI and data, propelling you far ahead in the technology race.

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[H3] End-to-end data solutions
A full spectrum of data solutions, right from laying down the foundation to unlocking revenue generating opportunities.

[H2] Case Studies

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Case Study
[H3] Sustainability Solutions powered by Data Transformation
A fiber solutions manufacturer modernized its data architecture with Hexaware’s Amaze® platform and data services, enabling real-time insights, unified KPIs, and scalable operations on Azure Cloud.

Case Study
[H3] Co-engineering World's First Industry Data Sciences Cloud with Amaze® for Data & AI
We co-engineered the first healthcare industry data sciences cloud with Amaze® for Data & AI, revolutionizing healthcare data management.

Case Study
[H3] Migration from On-Premises to Azure Cloud: A Scalable, Cost-Saving Strategy
Hexaware helped a global furniture manufacturer migrate from on-premises to Azure Cloud, cutting CapEx, reducing TCO by 35%, and building a secure, future-ready cloud infrastructure.

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[H2] Insights

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Video
[H3] Vibe Analytics
Unlock 3× faster insights with Vibe Analytics—powered by AI-ready data, agentic AI, and autonomous analytics. Transform enterprise data into actionable decisions with intuitive, role-based agents and real-time business intelligence.

Whitepaper
[H3] Ethical AI Guidebook: How to Ensure Responsible AI Principles for GenAI  
Learn to implement responsible AI principles for generative AI applications, focusing on the critical intersection of data and AI ethics to establish effective guardrails for large language models.

Whitepaper
[H3] Microsoft Fabric for AI Readiness with a Data Mesh Strategy
Explore how Microsoft Fabric and a Data Mesh strategy accelerate AI readiness, improve data governance, and unlock enterprise innovation in this insightful whitepaper.

Blogs
[H3] Your Guide to Data Modernization: Understanding the Most Critical Step in Data & AI Strategy
Data modernization is key to AI success. Read how upgrading your data infrastructure can unlock innovation, improve efficiency, and prepare your business for the future of AI-driven decision-making.

Blogs
[H3] Retrieval-Augmented Generation (RAG) on Amazon Bedrock
Amazon Bedrock's RAG combines real-time data retrieval with generative AI, enabling businesses to deliver precise, dynamic, and up-to-date AI-driven solutions across industries.

Blogs
[H3] The Role of AI in Automating SAS to PySpark Conversion and Accelerating Data Migration
Explore the role of AI in automating SAS to PySpark conversion. Learn how innovative platform like Amaze® for Data and AI streamline data migration, ensuring scalability, efficiency, and real-time analytics.

Video
[H3] Unlocking Data Modernization for Airlines: Interview on ARC’s Partnership with Hexaware
Discover Amaze® for smart cloud migration and modernization. Leverage hyperscalers like AWS, Azure, and GCP with end-to-end cloud journey automation solutions for cost-effective, agile, and future-ready application transformation.

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[H2] FAQs

[H2]
What makes Hexaware a top data analytics services provider?

Hexaware unites Softcrylic’s customer analytics expertise with the automation strength of the Amaze® suite to build AI-first data foundations. Offerings span data-platform modernization, pipeline integration, model unification, compliance, monetization, and advanced analytics. This end-to-end coverage lets clients convert fragmented data into governed, insight-ready assets and sustainable revenue streams while maintaining rigorous security and governance standards.

[H2]
How do we develop a data strategy for organizations?

Effective strategies begin with discovery workshops that link business goals to measurable outcomes. Teams catalog existing data sources, assess quality and compliance gaps, and map a phased roadmap covering modernization, migration, and value-creation milestones. Quick wins—such as unifying customer profiles—deliver early benefit, while longer-term steps introduce advanced analytics and governed self-service to support ongoing growth.

[H2]
How does artificial intelligence enhance data analytics?

AI widens the reach of analytics by automating pattern detection, forecasting, and personalization at scale. Machine-learning models surface trends hidden in raw data, power real-time recommendations, and refine insights continuously as new information arrives. Generative models further accelerate storytelling and decision support by converting complex findings into plain-language narratives that nontechnical stakeholders can act on quickly.

[H2]
How can businesses unlock the value of their data?

Value emerges when data is cleansed, integrated, and aligned with revenue objectives. Organizations first standardize ingestion, metadata, and governance, then layer analytics that target cost reduction, customer retention, or new-product insight. Monetization opportunities include packaging anonymized benchmarks, offering predictive services to partners, or embedding analytics into customer-facing apps, turning information assets into recurring income.

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How do we ensure data quality across systems?

Quality management relies on automated checks at every hand-off. Standardized pipelines validate formats, enforce business rules, and tag lineage. Continuous profiling flags anomalies early, while reconciliation processes keep replicas in sync after migrations. Governance dashboards surface issues in real time, and privacy controls ensure compliance—collectively preserving accuracy, completeness, and trust across the enterprise.

[H2]
How can data analytics improve business operations?

Operational analytics combines real-time monitoring with predictive modeling to highlight bottlenecks and forecast demand. Dashboards track key metrics such as inventory turns, service levels, or machine health, while models recommend optimal staffing, routing, or maintenance schedules. Acting on these insights reduces downtime, trims costs, and boosts agility, ultimately improving customer satisfaction and competitive positioning.

[H2] Chart your course to data-driven success
Your Journey to Data Excellence Begins Here
Let's Get Started
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Ready to Pursue Opportunity?

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[H1] Digital IT Operations Services
Harness the power of IT operations transformation to elevate your digital operations and achieve unprecedented security, agility, and efficiency.
Connect with a Digital IT Operations Lead

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At Hexaware, our Digital IT Operations Services empower your entire IT ecosystem. We harness the power of automation and cognitive intelligence to streamline digital operations, ensuring you can focus on what truly matters—innovation and growth. Our approach to IT operations transformation is transparent and clear, enabling proactive management of your IT environments. Together, we drive efficiency in IT ops, reduce costs through IT operations automation, and enhance service delivery, positioning your business for success in the fast-paced digital landscape.

[H2] Our Focus Areas

[H3] Infrastructure Management Services
Modernize IT infrastructure through cloud-based engineering and automation while prioritizing CX.

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[H3] Digital Workplace Services
Elevate workplaces with a digital, experience-driven strategy powered by agile tools and service platforms.

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[H3] Application Managed Services
Optimize your application portfolio with an integrated build, transform, and run model, significantly reducing total ownership costs.

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[H3] Testing Services
Ensure rapid and scalable quality assurance with advanced AI/ML-backed autonomous software testing driven by automation.

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[H3] Cybersecurity
Combat digital and cyber threats with a wide range of integrated security solutions encompassing consulting, engineering, and operations.

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[H3] Enterprise Automation
Automate processes, streamline workflows, enhance efficiencies, and redefine experiences with IT Ops automation and Automation-as-a-Service.

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[H3] DevOps Services
Automate, build, and collaborate to stay ahead of the curve by eliminating silos, optimizing performance, driving agility, and accelerating speed to market.

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[H2] Address Modern Complexities by Transforming IT Operations

Security vulnerabilities will continue to increase, but you don’t have to face the challenge alone. We’ll guide you through the process of making sure your enterprise is prepared for current and future risks. Our vulnerability assessment service will identify holes within your organization’s IT infrastructure and recommend areas of improvement based on risk and scope.

As a corporation grows, so does the complexity of the technology that powers it. Let Hexaware help you seamlessly integrate your organization’s technology platforms into a dynamic solution that meets your evolving needs.

Data is the fuel that powers a modern digital enterprise. Handling the complexities that come with that data requires experience and strategy. Let us help you determine the right strategy for managing, storing, governing, and securing your data.

Keeping up with the ever-changing regulatory landscape is an ongoing challenge. We’ll leverage our expertise to ensure you comply with the latest industry standards and legal requirements.

[H2] Address Modern Complexities by Transforming IT Operations

[H2] Meet the latest threats head-on

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Security vulnerabilities will continue to increase, but you don’t have to face the challenge alone. We’ll guide you through the process of making sure your enterprise is prepared for current and future risks. Our vulnerability assessment service will identify holes within your organization’s IT infrastructure and recommend areas of improvement based on risk and scope.

[H2] Seamlessly integrate your technology

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As a corporation grows, so does the complexity of the technology that powers it. Let Hexaware help you seamlessly integrate your organization’s technology platforms into a dynamic solution that meets your evolving needs.

[H2] Empower your organization with data

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Data is the fuel that powers a modern digital enterprise. Handling the complexities that come with that data requires experience and strategy. Let us help you determine the right strategy for managing, storing, governing, and securing your data.

[H2] Minimize compliance risk

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Keeping up with the ever-changing regulatory landscape is an ongoing challenge. We’ll leverage our expertise to ensure you comply with the latest industry standards and legal requirements.

[H2] Client Stories

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We partnered with Hexaware to help us redesign our CMDB. The project lasted around 16 weeks as Hexaware assessed our current CMDB and brought in best practices. Since then, our data quality in the CMDB has increased by around 56%, and our change execution has improved by around 40%. We’re getting stronger since we redesigned the CMDB.
Shelita Jenkins
ServiceNow Architect, Vontier

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[H2] Impact Where You Need It

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[H3] Agility
Get your IT landscape to scale with change, stay nimble, and propel automation through innovation and AI while ensuring business-IT alignment at every stage of the transformation.

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[H3] Efficiency
Streamline IT processes to slay silos, achieve operational efficiencies, redefine collaboration, and build consistent momentum to optimize costs for resilience and sustainable growth.

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[H3] Experience
Harness technology and innovation to fuel exceptional experiences with digital transformation at the core.

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[H2] Case Studies

View all case studies
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Case Study
[H3] Technology Transformation for a Major US-based Healthcare Insurer Leveraging Extreme Automation
Hexaware drove IT operations transformation for a US healthcare insurer with Tensai®, automating processes, modernizing infrastructure, and delivering TCO savings with 360° operational insights.

Case Study
[H3] Tensai®-led Automation in Financial Services Yields 415% ROI
Hexaware’s holistic approach to intelligent IT automation in financial services enhanced user experience and achieved a significant ROI over three years for a global bank.

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[H3] An Experience-centric Digital Workplace Strategy Saves Over 30% in TCO for a Leading Electronics Company
The client, a top imaging and electronics firm, enhanced productivity with Hexaware’s experience-driven digital workplace strategy, boosting IT satisfaction via user-centric innovation.

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[H2] Insights

View all insights
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Blogs
[H3] Hyperautomation: A New Digital Transformation Approach
Hyperautomation combines AI, RPA, and ML to automate IT processes, enhance productivity, and reduce costs. Explore its applications in healthcare, retail, construction, and more.

Whitepaper
[H3] Unlocking New Possibilities in Data Center Operations
Explore how hybrid cloud infrastructure and AI-driven data analytics transform data center operations, ensuring agility, resilience, and efficiency in the digital age.

Ebook
[H3] Gen AI for IT Cost Optimization
See how our clients slash costs, boost efficiency, and drive growth with Gen AI

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[H2] FAQs

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Why do companies choose Hexaware for IT operations transformation?

Hexaware’s Digital IT Operations approach blends automation, AI, and transparent governance, giving clients a single framework that covers infrastructure, workplace, applications, testing, cybersecurity, enterprise automation, and DevOps. This breadth lets firms replace siloed toolsets with one coordinated model, cut operating costs, raise service quality, and keep their technology in lockstep with business goals.

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What common challenges slow day-to-day IT operations?

Many teams wrestle with legacy monitoring tools, fragmented data spread across cloud and on-prem environments, and growing security vulnerabilities that outpace manual patch cycles. Add in compliance mandates and a shortage of specialist talent, and routine tasks become bottlenecks that delay projects, inflate costs, and expose the organization to unnecessary risk.

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Why is transforming IT operations important for enterprises?

Modernization upgrades reactive, ticket-driven support into a proactive model built on real-time insight. When telemetry, automation, and security controls are unified, outages shrink, audits run smoother, and new digital services move from pilot to production faster. In short, transformation turns IT operations into a strategic engine that supports quicker innovation and better customer experiences.

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How can AI and automation improve IT operations?

AI tools sift through logs and metrics to spot anomalies minutes before they trigger user impact, then trigger automated runbooks to isolate or fix the fault. Routine tasks—patching, user-provisioning, cloud-resource scaling—run on schedule without human intervention. This self-service, self-healing loop frees engineers for higher-value work and keeps operating costs under tighter control.

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How can Hexaware’s Digital IT Operations Services benefit enterprises?

Our services boost agility by automating routine tasks and integrating tools across infrastructure, workplace, and application layers. Efficiency improves through streamlined workflows that lower total ownership costs, while AI-driven insights guide smarter decisions. The result is faster response to incidents, reduced operational expense, and higher user satisfaction, positioning the enterprise for sustained growth in a fast-moving digital market.

[H2] Unlock the potential of your digital operations
IT Operations Services for Digital Transformation
Let's Navigate the Future
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Every outcome starts with a conversation

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