Training Example: IT Glue – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1] The Gold Standard for IT Documentation
Track, Find and Know Everything in Under 30 Seconds See IT Glue In ActionRequest A Demo
[H2] Take Your MSP to the Next Level
Boost profits, deliver world-class service and maximize efficiency from day one with IT Glue. Leverage AI-driven automation to scale operations effortlessly and unlock unparalleled productivity. Learn More
[H2] IT runs because of you.
[H3] Happy SysAdmin Day!
Kick back and celebrate with 5 free IT resources CLAIM NOW
[H2] See the Value of IT Glue
Calculate the return on investment for a documentation upgrade using our ROI Calculator. Download ROI Calculator
[H2] SOPs Created as You Work. Every Click Captured.
Test drive IT Glue’s latest AI-powered automation. As you work, every click, keystroke and action is automatically captured, instantly generating error-free, step-by-step SOPs without any manual effort.Eliminate hours of tedious documentation and ensure your team has accurate, structured procedures they can rely on — seamlessly, effortlessly and in real-time. TRY FOR FREE LEARN MORE
[H2] Powerful IT Documentation
Find, track and know everything with our award-winning, SOC 2-compliant documentation management platform features. View All Features
[H2] Lights, action, $*IT happens with an unassuming super hero.
Watch Video
[H2] Is information sprawl holding you back?
Watch Video
[H2] Innovation Spotlight
As a Kaseya company, IT Glue is committed to delivering innovative features and functionality, designed to significantly enhance our customers’ service delivery quality and workflow efficiency. Take a peek at some of our latest new features: Released April, 2025
[H4] Password SafeShare
Share passwords the right way—with expiring, time-limited or usage-based links that protect sensitive credentials, reduce exposure to common security risks, and align with IT security best practices. Released March, 2025
[H4] Cooper Copilot: Smart SOP Generator
Eliminate the hassle of manual documentation and inconsistent processes with AI-generated SOPs. Automatically transform real-time actions as you work — every click and every keystroke — into step-by-step guides to streamline tasks. Released January, 2025
[H4] Integrated Executive Summary - Datto Antivirus
Showcase how you effectively protect and defend your clients' environments against threats during QBRs with automated Datto Antivirus Executive Reports in myITprocess. Released December, 2024
[H4] Datto RMM Software Asset Tracker
Achieve efficient resource management and faster troubleshooting with automated
application-to-device linking and software usage summaries—powered by AI via Cooper Copilot for
complete visibility. Released November, 2024
[H4] myITprocess Device Expiration Auto-Documentation
Enrich device documentation and reduce downtime with automatically synced hardware expiration
dates for proactive support and complete visibility. Released November, 2024
[H4] Integrated Executive Summary - Datto EDR
Highlight critical security metrics during client QBRs with visually engaging Datto Endpoint
Detection and Response (EDR) reports in myITprocess, reinforcing security strategies and client
trust. Released October, 2024
[H4] Cooper Copilot: Smart Assist
Get rid of the noise and declutter your documentation with AI-powered automation to seamlessly
upkeep documentation health. Released October, 2024
[H4] QBR Report Builder
Effortlessly create impactful QBRs with automated data collection, customizable templates and
actionable insights. Streamline client meetings and drive informed decisions with professional,
easy-to-understand reports. Released September, 2024
[H4] BitLocker Recovery Key Auto-Documentation
Whether an user locked themselves out or were victims to a cyberattack, ensure efficient recovery
and minimize downtime with easily accessible BitLocker Recovery Keys through Network Glue at all
times. Released August, 2024
[H4] Integrated Executive Summary - Graphus
Showcase the effectiveness of your anti-phishing defences with the Graphus Executive Report in
myITprocess, which is auto-generated and includes real-time protection metrics. Released August, 2024
[H4] Datto SaaS Protection User Insights
Protect user productivity by integrating comprehensive backup insights directly within IT Glue,
offering at-a-glance visibility into user protection status and ensuring uninterrupted access to
essential data and operations. Released July, 2024
[H4] Password Policy Enforcement
Secure data and reduce cyber risks with strong user passwords. Select password type, control
password strength parameters, and enforce password policies for seamless compliance. Released June, 2024
[H4] Comprehensive Backup Health Overview
Seamlessly view Datto BCDR details such as backup status, storage, agents with alerts or failed
backups, and protected and unprotected disk volumes, into one concise summary. Released June, 2024
[H4] Smart Relate Datto BCDR Agents to Appliances
Speed up troubleshooting and quickly identify which appliance is affected when an agent has an
issue, with automatically linked Datto BCDR appliances and all the related agents. Released April, 2024
[H4] Cooper Copilot
Harness the power of our state-of-the-art AI engine to automate the entire lifecycle of IT Glue
documentation from creation and curation to accessibility and orchestration. Welcome to the new
era of IT documentation. Released April, 2024
[H4] Microsoft Entra ID and Microsoft 365 Password Rotation
Easily keep IT Glue passwords current and compliant with automated password rotation for Active
Directory, Microsoft Entra ID and Microsoft 365. Released April, 2024
[H4] Effortless Device Lifecycle Management
Effortlessly manage device lifecycles within myITprocess with quick and easy integrations with
Lenovo, Dell, HP, and Cisco Meraki. Set tailored lifecycle policies, alerts for upcoming
warranty expirations, and easily add them to your QBRs. Released March, 2024
[H4] Smart Relate: Microsoft Users to Devices
Gain instant insights into user-device relationships with automatically linked Microsoft Intune
devices and Microsoft 365 users. Released February, 2024
[H4] Seamless SNMP v3 Discovery
Securely manage IT environments with comprehensive network visibility enabled by automated
documentation of devices using SNMP v3. Released February, 2024
[H4] IT Glue Checklists inside Autotask Tickets
Ensure consistency and speed up resolution times by following the same proven steps for recurring
processes with auto-suggested IT Glue Checklists inside Tickets. Released January, 2024
[H4] MyGlue for Internal IT Teams
Bridge the communication gap with end users and empower them to self-service with MyGlue,
providing secure password management and knowledge collaboration. Released December, 2023
[H4] Smart Relate Microsoft Users to Devices
Gain instant insights into user-device relationships with automatically linked Microsoft Intune
devices and Microsoft 365 users. Released December, 2023
[H4] 360º Networking Visibility
Effortlessly view Datto Networking switches, routers, and access points, along with SSIDs and the
Wi-Fi password, into one concise summary for unparalleled wireless network visibility. Released November, 2023
[H4] Offline Password Access
Access critical IT Glue passwords anytime, anywhere—without interruptions, even during
maintenance. Secure, seamless access is just a click away, no matter you are. Released November, 2023
[H4] Integrated Executive Summary
No more data gathering! Automatically generate professional executive summaries across the IT
Complete service delivery, network and backup stack. Released October, 2023
[H4] IT Glue Flexible Assets inside Autotask Ticket
Reduce tab switching and resolve tickets faster with IT Glue Flexible Assets automatically
suggested inside Autotask tickets. Released June, 2023
[H4] Automated User Safeguard with Datto SaaS Protection
Safeguard your users effortlessly with automatic documentation of Datto SaaS Protection, ensuring
peace of mind and comprehensive backup insights for Microsoft 365 and Google Workspace. Released May, 2023
[H4] Automated Active Directory Password Rotation
Immobilize credential stealing and keep passwords new by automatically rotating on-premises
Active Directory passwords at the click of a button. Released March, 2023
[H4] Datto Networking Integration
Never lose sight of a networking device again with auto-documented Datto Networking devices and
contextual information in IT Glue. Released January, 2023
[H4] Auto-Suggested Documentation in Autotask Tickets
Expedite ticket resolution with auto-suggested IT Glue documents, passwords and Flexible Assets
directly with Autotask tickets, putting the information you need at your fingertips. Released September, 2022
[H4] Spanning Backup User Insights
Effortlessly safeguard your users by auto-documenting Spanning SaaS Backups within IT Glue,
ensuring peace of mind and comprehensive backup insights for Microsoft 365 and Google Workspace. Released August, 2022
[H4] Datto BCDR Backup Insights
Quickly identify the integrity of a network’s protection status with complete Datto backup
information inside of IT Glue. Released August, 2022
[H4] Bulk Security for Documents
Keep your most valuable information safe with the new ability to update the security settings for
multiple documents at once. Released June, 2022
[H4] Easy-Sync Microsoft Intune Integration
Make mobile device and application management a breeze with extensive, automatically synced
Intune details directly in IT Glue. Released May, 2022
[H4] Microsoft Integration Expansion to Azure AD
Seamlessly consolidate mission-critical user information with user details from Microsoft 365,
Active Directory and now Azure AD, all in one interconnected hub. Released April, 2022
[H4] Automated M&A Account Migration
Streamline M&A roll outs by easily migrating documentation across IT Glue accounts while
maintaining all asset relationships and folder structure. Released April, 2022
[H4] Auto-Scheduled Account Backup
Schedule auto-exports of your account data to ensure you always have access to your latest IT
Glue data. Released February, 2022
[H4] Automated Tech Assessment with IT Glue
Automate technology assessments by easily searching and linking IT Glue Configurations and
Flexible Assets directly in myITprocess.
[H2] Integrations
Good integration translates to productivity and profitability, and we’ve got an impressive list of integrations ready for you, with more on the way!Cisco MerakiAuvikMicrosoft TeamsSlackMicrosoft 365ConnectWise ManageAutotask PSAKaseya BMSActive Directory (via Network Glue)ServicenowKaseya VSAConnectWise AutomateNinja RMMDomotzContinuumBrightGauge See all
[H2] Plans
Dedicated on-boarding and consulting, world-class support, and affordable monthly fees. It really doesn’t get any easier. Compare Plans
[H2] What Our Partners Are Saying
"Before IT Glue, we were relying solely on spreadsheets for our documentation.
Every feature in IT Glue is great and has helped our business, specifically because it saves us time by having all of our data in one place."
[H6] Jalayne Frey
Tech Coordinator, Educational Service Unit #7 "IT Glue has been a godsend because we now have a centralized repository of knowledge that's easily searchable and also easy to continue growing."
[H6] Joe Ritter
IT Director, Village of Streamwood " IT Glue has helped streamline processes and reduce onboarding training lag for our organization."
[H6] Wajid Ullah
CIO, Pathline Labs " The best part of IT Glue for us is the efficiency gains for team based collaboration,
as well as the integrations into mainstream applications that reduces the manual inputs. "
[H6] Dustin Conley
IT Director, CFS Brands " Compared to other solutions, IT Glue has much better relatability functions and it is easier to use than having separate places for everything.
Having all of our documentation centralized and enhanced password management in one is saving us time. "
[H6] Sean Merrell
IT Manager, Revo Health "IT Glue helps us with future-proofing our documentation and meeting audit requirements."
[H6] Matt Howell
System Administrator, Vantage Point Title, Inc. "Our engineers love the system and keep finding new, great, innovative ways to use the tool."
[H6] Scott Huotari
President, Creative Computer Solutions, Inc. "We've gone from 30 minutes to find a specific computer login/password, to under a minute. What a fantastic timesaver. Worth every penny!"
[H6] Andrea Gatley
CEO, Nexa1 "When IT Glue was announced at our workplace there were immediate cheers and weeks later I'm still getting pats on
the back for bringing IT Glue on board."
[H6] Stephen Gibson
Director, After Dark Technologies "IT Glue has successfully managed to create a formalized but highly
flexible means of capturing site documentation that is fun at the same time. The team love it - great job! "
[H6] Andrew Bremner
CTO, B-Logic "Bye bye to "SharePoint + Wiki + KB + Word + missing info + staff not updating things + “It's documented in the software."
[H6] Leigh Brotherston
CIO, Connectnet "IT Glue requires no training and techs can jump in on day one to find and create documentation as required.
I would recommend it to anyone in the IT industry that wants to share knowledge. "
[H6] Jeffrey Bowles
Partner Manager, ACT360 "It’s now part of my CORE 4 - can't do business without it!"
[H6] Eric Hall
Vice President & CTO, Amaxx Inc. "IT Glue has helped bridge the gap not only between our systems and tools, but also communication between technicians and teams. "
[H6] Raum Sandoval
Technical Services Manager, George Jon Inc. "If I had this years ago, I guarantee I would be 10x as big and 20x as profitable. IT Glue has made running this business fun again."
[H6] Matt Weaver
Owner, Agile Business Systems "We love IT Glue's search feature - it's intuitive and just what we look for in a system that puts information at our fingertips. Thanks IT Glue!"
[H6] Paul Vedder
Managing Director, VXIT Services "IT Glue is the first screen our employees open in the morning and the last one they close at night."
[H6] Brendon Liner
Founder & VP, Nology Networks "IT Glue has enabled our business to react quicker, be more agile and more importantly be a lot more efficient in our day to day operations."
[H6] Marcus Evans
Sales Manager, BLUE Profile Limited
[H2] Awards
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Momentum Leader]
[IMG: Best Usability]
[IMG: Best Usability]
[IMG: Best Usability]
[IMG: Best Results]
[IMG: Users Most Likely To Recommend]
[IMG: Highest User Adoption]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Momentum Leader]
[IMG: Best Usability]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Most Implementable]
[IMG: Best Results]
[IMG: Best Usability]
[IMG: Highest User Adoption]
[IMG: Highest User Adoption]
[IMG:

[H1] Take a Closer Look at IT Glue The Gold Standard for IT Documentation
[H2] Track, Find and Know Everything in Under 30 Seconds.
[H3] What Happens Next?
Fill out the form to view a quick 10 mins overview video to introduce IT Glue to you.Then, a documentation specialist will contact you within 24 hours by email or phone, to schedule your demo in a time slot that works best for you!Remember to add accurate information to help us connect with you – faster!In this call with a member of our team will:Make sure we understand your pain points thoroughly.Discuss IT Glue’s functionality.
[H3] What to Expect at the Demo?
Your virtual tour of IT Glue will be conducted by a documentation specialist and typically takes about 30 minutes.We’ll be sure to get all your questions answered and action next steps.Fill out the form to request a demo.
[H2] Awards
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Momentum Leader]
[IMG: Best Usability]
[IMG: Best Usability]
[IMG: Best Usability]
[IMG: Best Results]
[IMG: Users Most Likely To Recommend]
[IMG: Highest User Adoption]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Momentum Leader]
[IMG: Best Usability]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Most Implementable]
[IMG: Best Results]
[IMG: Best Usability]
[IMG: Highest User Adoption]
[IMG: Highest User Adoption]
[IMG: Most Implementable]
[IMG: Highest User Adoption]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Enterprise Password Managers on G2]
[IMG: IT Glue is a leader in Small-Business Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in EMEA Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Asia Pacific Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Europe Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in United Kingdom Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Canada Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in ANZ Password Managers on G2]
[IMG: Best Software Products 2025]
[IMG: Best Content Management Software Products 2025]
[IMG: Best Highest Satisfaction Products 2025]
[IMG: Best Small Business Products 2025]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Small-Business Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Small-Business Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Small-Business Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in EMEA Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Europe Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Asia Pacific Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Canada Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in United Kingdom Password Managers on G2]

[H1] Documentation Management Best Practices Start Here
Find, track and know everything. Enjoy unmatched efficiencies, transparency and consistency throughout your organization with our award-winning, SOC 2-compliant documentation management platform. Request A Demo
[H2] Add on Solutions
[H3] MyGlue
The simple & smart way to secure your clients’ digital footprints. Learn More
[H1] Network Glue
Automate network discovery, documentation, & diagramming. Learn More
[H2] Innovation Spotlight
As a Kaseya company, IT Glue is committed to delivering innovative features and functionality, designed to significantly enhance our customers’ service delivery quality and workflow efficiency. Take a peek at some of our latest new features: Released March, 2024
[H4] Smart Relate for Microsoft Users to Devices
Automatically link Microsoft Intune devices and Microsoft 365 users within IT Glue, eliminating the need for manually creating relationships between those assets. This enables instant visibility between users and their devices, accelerating troubleshooting and onboarding/offboarding processes. Released February, 2024
[H4] SNMPv3 Discovery in Network Glue
Comprehensively monitor and document networks automatically with SNMPv3 support for a broader range of data and device information to help minimize risks and securely manage any IT environment. Released January, 2024
[H4] MyGlue for Internal IT Teams
MyGlue is the key to secure password management, offering a simple yet robust system that keeps user credentials safe and easily manageable. MyGlue also serves as a centralized company hub, where all company policies and technical guides are readily accessible. This allows for streamlined team collaboration, smooth communication and resource sharing across departments. Released December, 2023
[H4] Datto Networking Wireless Auto-Documentation
Revolutionize network management and speed up onboarding by auto-documenting Datto Networking wireless networks along with their access points and Wi-Fi credentials inside IT Glue. Released June, 2023
[H4] Datto SaaS Protection Integration
Auto-document Datto SaaS Protection information for Microsoft
365 and Google Workspace services directly in IT Glue for
complete visibility and protection of your managed IT
environments. Released May, 2023
[H4] 1-Click AD Password Rotation
Reduce credential stealing and keep passwords fresh by easily
rotating on-premises Active Directory passwords in IT Glue with
just one click. Released March, 2023
[H4] Datto Networking Integration
Auto-document all critical Datto Networking devices and
contextual information directly within IT Glue for complete
visibility into your entire IT environment. Released January, 2023
[H4] Autotask Integration
Cut your ticket resolution time and streamline your workflow
with auto-suggested IT Glue documentation and IT Glue checklists
directly in Autotask. Released September, 2022
[H4] GlueConnect Per User Permission
Provide IT Glue users with the right permissions to support
customers across multiple different IT Glue accounts. Released September, 2022
[H4] Workflow Integration with Spanning
Auto-document user protection information from Spanning
directly within IT Glue. Released August, 2022
[H4] Workflow Integration with Datto BCDR
Auto-document all critical Datto backup information directly
within IT Glue. Released August, 2022
[H4] Unitrends DR Runbook
Export a standardized list of all protected machines with the
latest device data so you can ensure no machines are missed or
rebooted incorrectly. Released August, 2022
[H4] Bulk Security for Documents
Easily change IT Glue documents security settings and
permissions by selecting as many documents at once as needed. Released June, 2022
[H4] Microsoft Intune Integration
Auto-document all critical Microsoft assets directly within IT
Glue. Released June, 2022
[H4] Automated Client Creation
Easily create new accounts in myITprocess, Dark Web ID,
BullPhish ID and Unitrends by leveraging your existing IT Glue
Organizations. Released May, 2022
[H4] Azure AD
Automate and consolidate cloud, hybrid, and on-prem
multi-tenant user information from Azure AD, Active Directory,
and Microsoft 365 into one pane. Released April, 2022
[H4] Cross-Account Migration Service
Migrate your documentation across IT Glue accounts while
maintaining all asset relationships and folder organization. Released April, 2022
[H4] Automated Account Backup
Automatically schedule and export your account data and ensure
there is an up-to-date, recent backup of your documentation
available. Released March, 2022
[H4] MyGlue Custom Role
Enable IT Glue Editors and Creators to create new MyGlue
account for your clients, add users, manage groups and
reset MFA. Released March, 2022
[H4] Vorex Live Ticketing
Create, view, assign, update and close a Vorex ticket directly
in IT Glue. Released February, 2022
[H4] myITprocess Integration
Automate technology assessments with the ability to search and
link IT Glue Configurations and Flexible Assets directly in
myITprocess. Released January, 2022
[H4] Vault for Quick Notes
Vault any Quick Notes containing sensitive information as these
can only be decrypted with a user-specific Vault
passphrase. Released July, 2023
[H4] Spanning Backup for Google Workspace
In addition to Microsoft 365 solutions, you can now also view
Google Mail, Calendar, Contacts and Drive backup from Spanning
alongside the rest of your Contact Information in IT Glue for a
holistic understanding of your users' protection status.
[H2] SOPs Created as You Work. Every Click Captured.
Test drive IT Glue’s latest AI-powered automation. As you work, every click, keystroke and action is automatically captured, instantly generating error-free, step-by-step SOPs without any manual effort.Eliminate hours of tedious documentation and ensure your team has accurate, structured procedures they can rely on — seamlessly, effortlessly and in real-time. TRY FOR FREE LEARN MORE
[H2] Structured Documentation
IT Glue provides a documentation framework that is utilized by thousands of partners, offering you the most trusted and optimal way of organizing your information. Learn More
[H2] Relationship Mapping
Zero degrees of separation. Link related items together, so that all the information you need is at your fingertips. Learn More
[H2] Secure Password Management
Secure your world with an immutable audit trail and next-generation password management engine, which is fully integrated and linked with all of your documentation. Learn More
[H2] 60+ Native Integrations
We have dozens of integrations with major PSA, RMM, BDR and other platforms, alongside our public API, making IT Glue the single source of truth for your business. Learn More
[H2] Enterprise-Grade Security
With features like SOC 2 compliance, our secure password vault, access control, and more, you can have confidence in the security of your information. Learn More
[H2] Automated Account Backup
Your information is the most valuable asset of your organization. With automated account backup, you will always have access to up-to-date IT Glue data. Never feel like you lack control and eliminate human errors in the process. Learn More
[H2] IP Access Control
Add an extra layer of security to your valuable data by limiting access from suspicious sources. IP Access Control allows you to limit IT Glue access to a specified list of IP addresses or a range of IP addresses. Learn More
[H2] Cross-Account Migration Service
Ensure no vital data is lost when migrating IT Glue accounts and benefit from efficient data transfer while maintaining all asset relationships. Learn More
[H2] Automated Password Rotation
Never let your passwords to go stale and reduce credential stealing. Automatically rotate Active Directory, Entra ID and Microsoft 365 passwords in IT Glue based on your desired schedule or on-demand with just one click. Learn More
[H2] Offline Mode for Passwords
Securely access your most sensitive and mission-critical IT Glue assets — your stored passwords — whenever and wherever you need them. Ensure seamless and secure password access, even during unforeseen emergencies, providing peace of mind and uninterrupted business operations. Learn More
[H2] All Features
Find, track and know everything with our award-winning, SOC 2-compliant documentation management platform features. MyGlue Track Any Asset Integrations Relationship Mapping Runbooks* Documentation Automation* Domain & SSL Tracking Knowledge Base & SOPs Secure Password Management SOC 2 Compliance GlueConnect Mobile App Browser Extensions Documentation Collaboration Engagement Immutable Audit Trail with Restore Version Control with Rollback Access Control Workflows Search Single Sign-On Premier Onboarding Team-Based User Experience Completion Profile Import & Export Template Library Checklists GlueFiles Flags - Documents Custom SSL Branding* Microsoft Office Cloud Editor Vault One-Time Password (OTP) Generator BMS Live Ticketing in IT Glue Archive Assets Automated Account Backup IP Access Control myITchecklist
[H2] Awards
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Momentum Leader]
[IMG: Best Usability]
[IMG: Best Usability]
[IMG: Best Usability]
[IMG: Best Results]
[IMG: Users Most Likely To Recommend]
[IMG: Highest User Adoption]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Momentum Leader]
[IMG: Best Usability]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: Most Implementable]
[IMG: Best Results]
[IMG: Best Usability]
[IMG: Highest User Adoption]
[IMG: Highest User Adoption]
[IMG: Most Implementable]
[IMG: Highest User Adoption]
[IMG: Leader]
[IMG: Leader]
[IMG: Leader]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Enterprise Password Managers on G2]
[IMG: IT Glue is a leader in Small-Business Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in EMEA Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Asia Pacific Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Europe Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in United Kingdom Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Canada Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in ANZ Password Managers on G2]
[IMG: Best Software Products 2025]
[IMG: Best Content Management Software Products 2025]
[IMG: Best Highest Satisfaction Products 2025]
[IMG: Best Small Business Products 2025]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Small-Business Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Small-Business Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Mid-Market Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Small-Business Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in EMEA Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Europe Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Asia Pacific Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in Canada Standard Operating Procedures on G2]
[IMG: IT Glue is a leader in United Kingdom Password Managers on G2]

[H1] IT Glue Pricing
[H6] Maximize productivity, security and revenue with flexible plans tailored for MSPs and IT teams of every size.
[H3] Basic
[H4] $29/user*
5 user minimum  Contact SalesUnlimited organizationsUnlimited documentationUnlimited Lite Users accessOne integrationOne-way PSA/CRM syncOne-way RMM syncGlueConnectIT Glue asset template libraryVaultPassword SafeShareAccess, audit and version controlSingle sign-on (SSO/SAML)IP access controlOTP generatorAutomated account backupDomain & SSL certificate trackingChecklistsBrowser extension & mobile appKaseya UniversityWorkflowsCooper Copilot AIAI-powered SOP generatorJust-in-time provisioning for SSOIT Glue API AccessCustom SSL brandingRunbooksMicrosoft Cloud Editor Contact Sales
[H3] SELECT
[H4] $38/user*
5 user minimum  Contact SalesUnlimited organizationsUnlimited documentationUnlimited Lite Users accessTwo integrationsTwo-way PSA/CRM syncOne-way RMM syncGlueConnectIT Glue asset template libraryVaultPassword SafeShareAccess, audit and version controlSingle sign-on (SSO/SAML)IP access controlOTP generatorAutomated account backupDomain & SSL certificate trackingChecklistsBrowser extension & mobile appKaseya UniversityWorkflowsCooper Copilot AIAI-powered SOP generatorJust-in-time provisioning for SSOIT Glue API AccessCustom SSL brandingRunbooksMicrosoft Cloud Editor Contact Sales
[H3] ENTERPRISE
[H4] $44/user*
5 user minimum1-4 user options available for $49-102/user Contact SalesUnlimited organizationsUnlimited documentationUnlimited Lite Users accessUnlimited integrationsTwo-way PSA/CRM syncOne-way RMM syncGlueConnectIT Glue asset template libraryVaultPassword SafeShareAccess, audit and version controlSingle sign-on (SSO/SAML)IP access controlOTP generatorAutomated account backupDomain & SSL certificate trackingChecklistsBrowser extension & mobile appKaseya UniversityWorkflowsCooper Copilot AIAI-powered SOP generatorJust-in-time provisioning for SSOIT Glue API AccessCustom SSL brandingRunbooksMicrosoft Cloud Editor Contact Sales
[H6] *Terms and conditions apply. IT Glue prices are per user, per month, based on a 36-month term. Prices listed are subject to foreign exchange rates based on your country. A one-time onboarding fee applies.
Automated password rotationAuto-documentation of devicesAuto-documentation of ports and connectionsAuto-documentation of Microsoft users and groupsAuto-documentation of BitLocker Recovery Keys $453/month**
[IMG: Logo]
Secure password manager for end usersSecure document manager for end usersCustom brandingTwo-way co-managed collaborationSelf-service help center $407/month** QBR report builderIntegrated executive summariesDevice lifecycle and warranty managementInteractive IT strategic roadmap100+ standards library $199/month for 10 licenses,$299/month for 30 licenses*** **Terms and conditions apply. Prices listed are subject to foreign exchange rates based on your country. A one-time onboarding fee applies. An active IT Glue subscription is required. ***Terms and conditions apply. Listed prices may vary based on your local currency exchange rate. A one-time onboarding fee applies. An active IT Glue subscription is NOT required for myITprocess.
[H3] Unrivaled Value
Find, track and know everything. Enjoy unmatched efficiencies, transparency and consistency throughout your organization with our award-winning, SOC 2-compliant documentation platform.Reduce the time your team wastes looking for information by 50% or more with IT Glue’s centralized, structured documentation.
[IMG: Best Software Products 2025]
[IMG: Leader]
[IMG: Best Usability]
[H2] Discover how IT Glue can transform your IT operations
[H2] Frequently Asked Questions
Users are any person with access to your IT Glue with read & write permissions, or staff with read-only access to all organizations. This typically includes your internal staff and any trusted external collaborators, such as contractors or other IT staff.Organizations are unique containers for your IT documentation, which provide a secure framework for limiting access. For example, you may limit an external collaborator to only have access to a single (or a select few) organizations. For most IT providers, you will manage a large number of unique documentation sets contained in an Organization. For enterprise IT, you may operate only within a small number (or even a single) Organization.IT Glue is integrated with a host of PSA and RMM applications, Lucidchart, Datto, Warranty Master, and more. See Integrations for more details.We're global market leaders for a reason. IT Glue has invested significantly in the privacy and security of your data. Visit our Privacy Policy pages for more information .IT Glue is a convenient subscription in US Dollars (USD). Your credit card will be billed monthly and renew based on your sign-up date. Any applicable taxes will also be charged in USD.You can access your billing and plan details under the Account top-level navigation item while in-app anytime. This access is limited to users with Administrator permissions.Our one-time activation fee cannot be waived. This initial fee, along with the monthly subscription fees, have been carefully designed to ensure our award-winning services and platform continue to meet and support your needs.IT Glue is available strictly as a software-as-a-service (SaaS) platform. We don't offer, nor do we plan to offer, an on-premises version.