Training Example: Fisher Scientific – Review the Data, Give Your Score & Compare to the Real AI Evaluation

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Welcome to fishersci.com
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Quick Order
Add products to your shopping cart by entering catalog numbers and quantities below. Use the bulk upload to upload multiple products at once. Units of sale (e.g., pack vs. case) and pricing will be displayed after the products have been added.

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Bulk Upload Products

Download the Bulk Order Template or create your own to add products to your shopping cart.

Download Template
Bulk Upload

Line by Line
Copy and Paste

To add products to your shopping cart, simply enter the catalog numbers separated by spaces. You can also copy and paste an Excel column if you're using Mozilla Firefox or Google Chrome. Once you've entered the product codes, the pricing for different units of sale (e.g., case or pack) will be shown, allowing you to specify the quantities you need.

Add Products

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Bulk Upload Products

Download the Bulk Order Template or create your own to add products to your shopping cart.

Download Template
Bulk Upload

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Bulk Upload Products

Download the Bulk Order Template or create your own to add products to your shopping cart.

Download Template
Bulk Upload

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Step 1.
Download and then enter product information into the bulk upload template (Excel).
Download Template

Step 2.
Upload your bulk upload template file (.xlsx or .xls format).
Attach Template (Excel) File*

Select file
Template does not match correct format.

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Import Items

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One or more items require a valid Assay ID in order to continue.
Please enter a valid assay ID for the highlighted products. Don’t know your assay ID? Use our assay search tool to find the assay that meets your needs.

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[H1] Help & Support Center

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Choose a topic that you need help with

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Orders & Returns

Where's My Order?

Returns

Managing Subscriptions

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Quotes & Pricing

Creating a Web Quote

Redeeming Promotions

Accessing Web Quotes

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Products & Documentation

Finding Product Certificates

Finding Safety Data Sheets

Using Search

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Account & Settings

Understanding User Types

Apply for Business Account

Changing Your Password

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Frequently Asked Questions

Orders & Returns

Quotes & Pricing

Products & Documentation

Account & Settings

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How do I check my order status?

Click the Order Status link above the blue search bar or sign in to your fishersci.com account and select Order Status from the Your Account dropdown.
FAQ: Viewing Orders Without Signing In

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How do I place an order?

If you’re ordering directly through fishersci.com, sign in to your account. Search for or browse to the items you’d like to purchase and add them to your cart. When you’re ready to checkout, click the shopping cart icon located on the blue bar at the top of the site. Review your items and click Proceed to Checkout. Select your delivery and payment methods. Review your order details and click Submit Order.
If you’re ordering through an eProcurement system, sign in to your institution’s marketplace and click on the Fisher Scientific icon on your dashboard. Search for or browse to the products you’d like to purchase and add them to your cart. When you’re ready to check out, click the shopping cart icon located on the blue bar at the top of the site. Click Return Cart to Purchasing Application to complete the transaction through your marketplace.
FAQ: Ordering Through fishersci.com

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How do I order by catalog number?

To place a quick order using catalog numbers, click "Quick Order" in the top navigation. Enter the catalog numbers, quantities, and units of measure for the products you’d like to purchase. If you don’t know the catalog numbers, you can search for the products on our site to find the catalog numbers.
Once you’ve entered the catalog number, quantity, and unit of measure for a product, its availability will show up automatically if you’re signed in. If you’re not signed in, you can check its availability by clicking Check Availability and entering your ZIP code.
When you’re ready to check out, click Add all to Cart. The page will refresh and you’ll be taken to your cart where you can proceed to checkout.
FAQ: Ordering Through fishersci.com

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How do I look up my order without signing in?

Select Order Status above the blue bar at the top of the site. Enter your order number and ZIP code and click Check Order Status. You’ll be able to view the status of your order, sign up for order notifications, and reorder those items.
FAQ: Viewing Orders Without Signing In

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How do I obtain a copy of my invoice?

Sign in to your fishersci.com account and select Orders & Returns from the My Account dropdown. Select the Invoices tab to view or download your invoices.
FAQ: Obtaining an Invoice

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Who has access to the web quotes I've generated?

Anyone with a valid fishersci.com profile that is linked to the business account that generated the web quote can access that web quote and use it to place an order.
FAQ: Accessing Web Quotes

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Will shipping or tax be included in my web quote?

Additional charges associated with your order such as shipping and taxes will appear in your web quote just as they did in the cart view.
FAQ: Understanding Web Quote Pricing

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Which products are eligible for web quotes?

Depending on the account, products you’re eligible to order will qualify for the web quote feature. Please note that some Encompass program and configurable products may not qualify.
FAQ: Products Elegible for Web Quotes

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How do I redeem a promotion?

Order the qualifying products for a promotion and follow the instructions on the redeem tab of the promotion page. You will need your proof of purchase and you may be asked to select your redeemable products.
FAQ: Redeeming Promotions

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How do I search for products?

Enter a keyword, catalog number, CAS number, or manufacturer part number in the search box located in the blue bar at the top of the site and either hit enter or click on the magnifying glass to the right of the box.
FAQ: Searching for Products

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How do I request product documentation?

To find product documentation, click on ‘Document and Certificates’ from the drop down menu in the top left of the site. From there you can choose the type of document you need, enter the required information and then obtain your document.
FAQ: Products & Documentation

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How can I narrow down my search results?

You can narrow down your results by selecting one of the refinement filters from the left hand side of your search results. Filters include category, special offers, special interest and brands. Depending on the product category, other filters may appear such as capacity, material and more.
FAQ: Narrowing Search Results

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How can I get help finding product documentation?

If you can't find the Product Documentation you are looking for, please visit Locate a SDS or Product Certificates Search or contact customer service.
FAQ: Products & Documentation

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How can I find popular products?

To start a search, enter a keyword, catalog number, product name, CAS number, or manufacturer part number in the Search box in the blue bar at the top of the site. Click the magnifying glass or hit enter. Search results will be displayed. Products near the top of result sets are the most popular.
If you need Product Application Support, please visit this page.
FAQ: Searching for Products

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How do I create a personal account?

Select Create Your Profile from the My Account dropdown in the blue bar at the top of the site. Complete the fields on the Register for a fishersci.com Account page and click Register.
FAQ: Creating a Personal Account

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How do I upgrade to having business account access?

In order to upgrade to a business account, simply sign in to your fishersi.com personal account, open the My Account menu and click on the “Link/Add Shipping Address” link (Note: you may be asked to verify your work email address if you have not done so previously). Our website personalizes your experience and will direct you to the correct form in order to connect your institution’s business account to your access. You will be asked to confirm your business billing and delivery information and in some cases details concerning your industry and facility type. After submission, most requests are processed within one business day at which time you will receive an email confirmation. Also, you will be able to track the status of your request within the Business Accounts dashboard accessible from the My Account menu.
FAQ: How to Upgrade to a Business Account

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How do I know if I have access to a business account or not?

To determine if you have business account access, sign in to your account and click on the “Business Accounts” link within the My Account menu. If you have access to a business account, you will see one or more business accounts showing the business account number, delivery and billing address information. If you do not have access, your Business Accounts (aka Address Book) page will indicate “No Business Account Linked” but will provide a link to add business account access.
FAQ: How to Upgrade to a Business Account

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How and when do I apply for a business account?

If your organization does not have an established relationship with the Fisher Scientific channel, we will need to set-up a new business account for your institution. Simply click on the "Link/Add Shipping Address" option in the Your Account menu which will automatically route you to the right form. Provide your billing, delivery, and industry information to us and we notify you by email once your request is processed. You can also track the status of your request within the Business Accounts dashboard accessible from the My Account menu.
FAQ: Applying for a Business Account

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How do I apply my contract pricing online?

To apply your contract pricing online, you must have a fishersci.com personal account that is linked to your organization’s business account. To create your personal account, select Create Your Profile from the My Account dropdown in the top navigation. Once you’ve created your account, login and use the “Link to a Business Account” within the My Account menu to add your institution’s business account to your access. You should receive an email notification within 24 hours when this is complete.
FAQ: Applying Contract Pricing

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How do I view and download invoices?

Sign in to your fishersci.com account and access your account dashboard by selecting Account Dashboard from the Your Account dropdown. From the dashboard, click on either Open or Paid Invoices. You will be taken to the Invoices tab of the Order Status page where you can view and download invoices.
FAQ: Obtaining an Invoice

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How do I reset my username or password?

If you forget your username or password, select Sign In from the My Account dropdown. Click on either Forgot Password? or Forgot Username? in the Sign in to your Account window to reset either one.
FAQ: Changing Your Password

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How do I request fund tracking?

To request the Fund Tracking feature for your organization, complete this form.
FAQ: Tracking Funds

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How do I create and track funds?

Account administrators can create a budget and automatically track all orders against it using our fund tracking feature. The Fund Dashboard allows you to add, edit, and view existing funds. To access this feature, sign in to your business account and select Fund Tracking from the Your Account dropdown.
FAQ: Tracking Funds

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How do I become an administrator?

To become an administrator for your organization’s business account, contact Website Support through the contact links on the Help and Support homepage below.
FAQ: Creating User Groups

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How do I create purchasing rules for my organization?

Business account administrators can create and manage purchasing rules for different users in your organization, including dollar limit rules and dollar approval rules. From the Dollar Rules Dashboard, you can add, edit, and assign users to dollar rules. To access this feature, sign in to your business account and select Manage Dollar Rules from the Your Account dropdown.
FAQ: Managing Fund & Dollar Rules

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What if I do not receive a verification email because my email is out of date or wrong?

If you are signing in and are being asked to verify your email and you did not receive an email because you suspect your account email is incorrect, select the "update your email address" link within the "Need Help?" section of the Verify Your Identity page.  Follow the instructions there and we will send a new identity verification to the updated email address.
You also have the option to contact our Web Support team for further assistance at 1-877-885-2081.

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What should I do if my account verification link says it has expired?

If you respond to an account activation email past its expiration date, you will receive an error message stating this and providing a link to automatically receive a new verification email.

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What should I do if I respond to an email verification request and it says, “There was a problem activating your account”?

If you respond to an email verification request that has already been verified, sometimes you can receive this message. Please try to sign in to your account. If you have no problems, disregard and delete this email verification request. If you still are experiencing problems signing in to your account, contact our Web Support team at 877.885.2081 for more assistance.

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What should I do if I forgot my sign in password?

If you have forgotten the password for your user web account, open the sign in form and select the “Forgot Password?” link. Then enter your Username, certify you are not a robot, and select “Continue.”
A password reset email will be sent to the email address on file for your user web account including a link to the Password Reset screen where you can change your sign in password.

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Why is my account profile locked?

As a security protection, after several unsuccessful sign in attempts, you will receive a message that your account is locked. You can unlock your profile by clicking "Unlock Profile" or "Forgot Password".

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What should I do if I try and add a new Subuser and they already have a fishersci.com user account?

If the Subuser you are trying to add already has an existing web account, please contact our Web Support team at 1-877-885-2051. They can assist with assigning this user to your account.

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Where can I access the Bulk User Upload spreadsheet for bulk user creation?

The Bulk User Upload template can be downloaded from the Add New Users - Bulk Upload page.

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My bulk user upload contained errors, how do I identify and correct these errors?

After completing then importing the Bulk User Upload worksheet, if there are an input errors or issues encountered while processing the request, you will receive an error message summarizing the number of rows/records that were subject to a processing error along with a “Download Error Report” button to download an Excel report detailing by row the processing issue and how to resolve it.

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How do I utilize the "Out of the Office" feature in my Profile Preferences & Settings page to delegate my order requisition approvals during my absence?

This option is available only to Superusers or Order Approvers. To enable it, go to your Profile Preferences & Settings page, select the "Out of Office" option, and choose the we