Training Example: Pindrop – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H2] Video or voice—verified
[H6] Catch impostors early and authenticate before damage is done—saving data and dollars.

Find your solution

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[H5] Deepfakes in meetings
Identifies impostors in live meetings, helping you block risks as they appear and secure sensitive info.
Learn More

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[H5] Deepfakes in contact centers
Detects AI-generated content within seconds—before it hurts your team.
Learn More

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[H5] Multifactor authentication
Analyzes call metadata, behavior, and more to verify customers quickly, without the need for outdated security methods like OTPs.
Learn More

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[H5] IVR fraud defense
Detects account reconnaissance and alerts agents to suspicious activity in your Interactive Voice Response (IVR) system.
Learn More

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[H5] IVR containment
Verifies callers in the Interactive Voice Response (system)—helping spot fraud before it reaches an agent.
Learn More

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[H5] Call intelligence
Matches the caller’s voice to their enrolled voice profile in the background without requiring caller or agent action.
Learn More

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[H5] Threat monitoring
Minimizes false positives to reduce fraud losses, and increase customer protection at every stage of the call with real-time detection.
Learn More

CYBERSECURITY COMPANY

[H1]
Restoring trust in real-time video, voice, and digital communications

In a digital world where human and machine converge, Pindrop provides the tools to answer one critical question: Who’s really on the other end—is this a machine or a human, is this a bad actor, and is this your customer?

[H2] Shaping the future of real-time digital communication

Guided by our core values—innovation, reliability, customer focus, scalability, and integrity—we’re redefining how organizations and individuals experience security, empowering them to communicate with confidence. Join our passionate team!
View open roles

[H3] How one phone call sparked a revolution

Inspired by a personal story, Dr. Vijay Balasubramaniyan founded Pindrop in 2011 after experiencing frustration when his credit card was unexpectedly declined while making a purchase abroad. The sense of mistrust that followed highlighted a deeper issue in voice-based interactions. Determined to address this gap, Vijay set out to build technology that helps restore trust and enhance secure communication.

2010

[H3] A mission tosecure voice interactions
Founded to pioneer voice security; laying the groundwork for trusted voice communications.

[H3] Seed fundingsparks innovation
Secured $1M in seed funding, leading to the development of Phoneprinting® tech, a groundbreaking capability for detecting fraud by identifying devices acoustically.

[H3] Industry recognitionthrough research
Published the influential “Pindrop” paper at the ACM Conference on Computer and Communications Security (CCS), earning industry-wide acclaim.

[H3] Scaling withvoice biometrics
Raised $35M in Series B funding, enabling growth and the introduction of a voice biometrics solution to recognize and help companies prevent repeat fraudsters.

[H3] Global expansion backed byGoogle capital
Surpassed $100M in funding, driving worldwide innovation and strengthening Pindrop’s global presence.

[H3] Tacklingemerging threats
Introduced behavioral analysis to detect bot patterns and synthetic behaviors, addressing evolving security challenges.

[H3] Leading withinnovation
Achieved over 100 global patents, cementing Pindrop’s role as a leader in voice security innovation.

[H3] Setting the standard inAI security
Achieved over 100 global patents, cementing Pindrop’s role as a leader in voice security innovation.

[H2] Our leadership
Meet the visionaries driving Pindrop’s mission to secure real-time digital communication worldwide.

[H6] Vijay A. Balasubramaniyan
CEO + Co-Founder

[H6] Dr. Paul Judge
Executive Chairman + Co-founder

[H6] Dr. Mustaque Ahamad
Chief Scientist + Co-founder

[H6] Clarissa Cerda
Chief Legal Officer

[H6] Jeff Hoffman
Chief Financial Officer

[H6] Kieran King
Chief Customer Officer

[H6] Bucky Wallace
Chief Revenue Officer

[H6] Adriana Gil Miner
Chief Marketing Officer

[H6] Neeraj Gupta
Chief Technology Officer

[H6] Christine Kaszubski
Chief People Officer

[H6] Nicholas Holland
Chief Product Officer

[H2] We hire good people for rewarding work
Be part of a team creating meaningful solutions and shaping the future of real-time digital communication.

[H6] Cloud Engineer Intern
US – Remote, PRE

[H6] AI Engineering Intern (Fall)
US-Remote, PRE

[H6] Account Manager
US – Remote, Sales

[H6] Senior Analyst, Corporate Finance
US – Remote, Accounting and Finance

[H6] Manager, Information Security
US – Remote, PRE

View more open roles

[IMG: Pindrop Dots]

[IMG: InteliPeer logo representing voice and communication platform integration.]

[IMG: Bandwidth logo representing telecommunications and voice API integration partner]

[IMG: Google Cloud logo representing cloud infrastructure and AI integration partner]

[IMG: AWS logo representing cloud hosting and security integration partner]

[IMG: Verizon logo representing telecom and network security integration partner]

[IMG: Genesys logo representing contact center technology and voice platform integration]

[IMG: Five9 logo representing cloud contact center integration partner]

[IMG: NICE logo representing call analytics and workforce optimization partner integration]

[H2]
Our partnerships

Collaborations with industry leaders like Google, Verizon, and Amazon Web Services amplify our ability to deliver innovative solutions and better serve our customers.

See all partners

[H2]
Pindrop FAQs

Pindrop is a cybersecurity company delivering the Real Human + Right HumanTM platform with continuous identity verification and deepfake detection across voice, video, and digital communications in real time.

To restore trust in every real-time digital communication.

Audaciously Innovate, Evangelical Customers for Life, Execution Excellence, Win as a Company, and Make a Difference. Our Core Values are fundamental beliefs at the center of all we do.

Pindrop was founded in 2011 by Dr. Vijay A. Balasubramaniyan, with co-founders Dr. Paul Judge and Dr. Mustaque Ahamad.

Vijay A. Balasubramaniyan serves as CEO and Co-Founder.

Pindrop collaborates with both contact center and meetings industry leaders like Cisco, Zoom, Google, Verizon, and Amazon Web Services. You can view them all on our partner page

Yes. Founded by Georgia Tech PhDs, Pindrop has achieved over 300 patents across audio, biometrics, deepfake detection, and identity authentication—setting the technical standard for trust across channels.

Yes. Pindrop is hiring across multiple functions; see open roles on our Careers page.

[H3] Trending research + insights

Article
[H6] Authentication Is Financial Infrastructure

May 15, 2026
3 minutes read time

Article
[H6] Deepfakes Aren’t Just Headlines Anymore. They’re Becoming Healthcare Policy.

Webinar
[H6] Webinar: 6 AI Attacks Targeting Your Business Right Now

[H2] Filters

[H2] Oh no! There are no exact matches for your search results
See similar results below, or try adjusting your filters.

[H4] Articles
View all

Article
[H5] Authentication Is Financial Infrastructure

May 15, 2026
3 minutes read time

Article
[H5] Deepfakes Aren’t Just Headlines Anymore. They’re Becoming Healthcare Policy.

May 12, 2026
8 minutes read time

Article
[H5] LREC 2026: An In-Depth Evaluation of Machine-Generated Text Detection

May 7, 2026
3 minutes read time

[H4] Case Studies
View all

Case study
[H5] How Fraud Assist Brought AI Efficiency to FNBO’s Fraud Case Investigation

March 16, 2026
7 minutes read time

Case study
[H5] 90% Drop in Fraud and a Smoother CX: How HealthEquity Did It

February 23, 2026
8 minutes read time

Case study
[H5] One Year Later: Michigan State University Federal Credit Union Minimizes Fraud Exposure by Millions

December 1, 2025
7 minutes read time

[H4] Guides
View all

Guide
[H5] The 2026 AI Threat Landscape in Healthcare

April 28, 2026

Guide
[H5] The Deepfake Job Candidate: Spot AI Imposters Before They Cost You

September 29, 2025

Guide
[H5] How Phoneprinting Technology Achieves Voiceless Authentication

August 8, 2025

[H4] Reports
View all

Report
[H5] The Year Trust Broke: Inside the 2025 AI Fraud Spike

February 4, 2026

Report
[H5] 2025 Voice Intelligence and Security Report

June 12, 2025

Report
[H5] 2024 Voice Intelligence and Security Report

May 22, 2024

[H4] Webinars
View all

Webinar
[H5] Webinar: 6 AI Attacks Targeting Your Business Right Now

May 7, 2026

Webinar
[H5] Webinar: Protecting Human Connections from Deepfakes with Webex and Pindrop

April 2, 2026

Webinar
[H5] Webinar: Investigate Smarter: Use GenAI to Close Fraud Cases Faster

March 4, 2026

[H4] Whitepapers
View all

Whitepaper
[H5] The $23B Retail Fraud Crisis: Strategies for Prevention

March 25, 2024

Whitepaper
[H5] 2023 Authentication Landscape Insights

February 27, 2023

Whitepaper
[H5] Fraud Techniques Revealed: Contact Center Criminals

November 2, 2022

[H4] Tech featured on

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[H2]
When AI
falls into
the wrong
hands.

$40B

[H3]
Cost of AI fraud by 20271

#2

[H3]
Business cyber attack: deepfakes2

62%

[H3]
Companies hit by a deepfake3

[H2]
Why Pindrop® Pulse is different

Pindrop offers one-of-a-kind detection of both AI and human impersonation threats through a continuous, multifactor analysis of virtual meetings.

[IMG: User face icon representing detection of real human presence versus recorded or synthetic voices]

[H3] Real human
Highest-accuracy detection of AI-generated voices powered by industry-leading liveness models across audio and video.8

[IMG: Right Human_white]

[H3] Right human
Passively authenticates to confirm not only a speaker is human, but that they’re the right person.

[IMG: Location_white]

[H3] Right place
Verifies location integrity by flagging risk indicators such as VPN usage or mismatched geographies in video meetings.

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[H2]
Pindrop® Pulse for Meetings works in Zoom4, Webex5, and Microsoft Teams6.

[H2]
How Pindrop® Pulse for Meetings works

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[H2]
Audio and video deepfake detection

Analyzes audio and video in real time for signs of synthetic manipulation with 99% accuracy in audio deepfake detection7 and less than 1% false positives.8 Flags to the meeting host when an alert is detected.

Schedule a demo

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[H2]
Voice authentication

Leverages Pindrop Deep Voice® engine to confirm meeting participants are real.

See it in action

[IMG: Location intelligence]

[H2]
Location Risk Signals

Surfaces risk indicators such as VPN usage or unexpected geographies.

Request a demo

[H2]
Real human. Right human. Right place.

[IMG: PFM Deepfake Job Candidates Demo Thumbnail]

[H2]
Deepfakes are getting smarter. Is your business prepared?

Join our expert panel on Thursday, June 4th at 10am PT / 1pm ET to explore where deepfake and AI-enabled attacks are already impacting businesses, why traditional verification methods are falling short, and what you can implement to mitigate these evolving risks.

RSVP here

“Enabling human connection with our AI-first platform is core to Zoom’s mission, and Pindrop’s new integration offers users the added confidence that the people they see and hear are real.”

Chief Ecosystem Officer, Zoom
Brendan Ittelson

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“We are proud to partner with Pindrop to stay ahead of [deepfake] threats and strengthen trust and security in remote conversations.”

Chief Information Security Officer, MoonPay
Doug Innocenti

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“Don’t wait for the bad thing to happen. 
Get in front of it before it happens.”

Head of Fraud Operations, Fortune 500 Insurance Company
Anonymous

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[H2]
Pindrop® Pulse for Meetings FAQs

Pindrop® Pulse for Meetings helps protect video conferences by detecting deepfakes and impersonation while confirming participant identity and location integrity.

Pindrop Pulse is available in Zoom, Webex, and Microsoft Teams, and will be available on Google Meet soon.

Pindrop Security Assistant continuously analyzes audio and video in real-time to detect AI-generated voices, avatars, face swaps, and other forms of manipulation throughout the meeting.

Based on a 2023 study, Pindrop reports 99% accuracy in audio deepfake detection7 with less than 1% false positives.8 This award-winning technology was the sole large-organization winner of the 2024 FTC Voice Cloning Challenge, recognized for its resilient, real-time detection of synthetic voices.

Pindrop’s Deep Voice® Engine, integrated with its award-winning deepfake detection,
supports the enrollment and authentication of meeting participants passively, so organizations can conduct their meetings with higher confidence.

Pindrop® Pulse for Meetings reveals the participant’s actual country of origin by unmasking VPN usage. While the technology provides this geolocation transparency, it does not autonomously classify a location as risky; that determination is made by your security team.

It uniquely detects both AI and human impersonation threats using continuous, multifactor analysis and location intelligence to verify participant identity and true geographic origin across virtual meetings.

Yes— Pindrop® Pulse was named to TIME Magazine’s Best Inventions 2025 and the 2024 FTC Voice Cloning Challenge large organization winner, frequently featured by leading media outlets, including an NPR study where it identified 100% of the deepfakes in the study’s 84 sample test set.

Sources + disclaimers
1 Deloitte, “Generative AI is expected to magnify the risk of deepfakes and other fraud in banking,” May 2024
2 Dark Reading, “Deepfakes Rank as the Second Most Common Cybersecurity Incident for US Businesses,” May 2024
3 Gartner, “Data View: What Is the Impact of GenAI on the Attack Landscape?,” August 2025
4 Zoom and the Zoom logo are trademarks of Zoom Communications, Inc., registered in the U.S. and other countries.
5 Cisco, Cisco Webex, and Webex are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
6 Microsoft Teams is a trademark of the Microsoft group of companies.
7 Pindrop, “Exposing the Truth About Zero-Day Deepfake Attacks,” July 2023
8 Pindrop analysis of call data of Pulse customers from Q4 2024 to Q2 2025

[H5] Case study

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[H1] 90% Drop in Fraud and a Smoother CX: How HealthEquity Did It

At a glance: HealthEquity anticipated AI attacks—and turned to Pindrop to strengthen its security strategy without losing sight of its member-first mission.

[IMG: HealthEquity Case Study_Thumbnail-BYOP Resource]

Problem

HealthEquity knew AI fraud attacks would target their voice channel. They needed measures to catch the attacks, but refused to sacrifice their world-class customer experience.

Solution

HealthEquity partnered with Pindrop, adding AI-powered risk analysis to the background of calls to detect fraud when it matters, so agents can focus on serving customers with empathy.

[H2] HealthEquity saw AI attacks coming and acted fast
HealthEquity, one of the nation’s largest administrators of health savings accounts (HSAs), knew that traditional security measures were no longer modern enough to protect its voice channel.
Ajit Gaddam, SVP and Head of Fraud, Financial Crimes, and Trust Systems at HealthEquity, recognized early that today’s biggest security gap is how trust is established.

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For thousands of years, trust was based on perception, recognizing someone’s voice or seeing someone face-to-face. We’re now in an age where trust can be synthesized. AI has changed what we think of as proof.

– Head of Fraud, Financial Crimes, and Trust Systems, HealthEquity, Ajit Gaddam

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Many companies, just like HealthEquity, are contending with this reality: if trust is easy to manipulate, and a company holds valuable data, fraudsters will try whatever it takes to get in.

[H2] Top priority: Security can’t come at the expense of CX
Healthcare contact centers are often the front line for members during stressful situations, medical events, urgent account access needs, or financial uncertainty. Agents are trained to treat callers with the utmost empathy and resolve their issues as quickly as possible.

[IMG: Orange quote]

They’re not there to interrogate. They’re there to help.

– Head of Fraud, Financial Crimes, and Trust Systems, HealthEquity, Ajit Gaddam

But as synthetic voice and automated attacks become the norm, a tension has emerged: how do agents provide fast, compassionate service while still establishing that the caller is legitimate?
Historically, agents relied on knowledge-based questions, like “What street did you grow up on?” to authenticate callers. Now, with stolen data from data breaches, fraudsters can answer these questions and gain access with ease.

[IMG: Navy quote]

Knowledge-based questions are no longer sufficient. If you rely solely on stage-gate verification, you’re not adapting to how attacks have evolved.

– Head of Fraud, Financial Crimes, and Trust Systems, HealthEquity, Ajit Gaddam

Facing these challenges, HealthEquity needed a way to strengthen authentication while maintaining excellent CX.
[H2] The future of authentication starts with continuous risk assessments
HealthEquity partnered with Pindrop to layer risk analysis in its contact center ecosystem.
Within the first month of Pindrop® Passport deployment, profile match rate in the IVR increased from 31% to 71% allowing HealthEquity to authenticate more callers in the IVR and enable better self-service for their members.
Once callers are routed to agents, the Pindrop® Platform operates passively in the background, analyzing signals such as spoofing indicators, device anomalies, and voice patterns to generate real-time risk scores. This led to an authentication rate of over 91%. That means more HealthEquity callers were verified quickly, giving agents confidence to focus on great customer service.

[IMG: Navy quote]

We’re not relying on perception alone anymore. We’re giving our agents high-quality signals so they can make better decisions in the moment.

– Head of Fraud, Financial Crimes, and Trust Systems, HealthEquity, Ajit Gaddam

Agents receive clear, actionable notifications that help them quickly assess risk—without wasting time on KBAs that aren’t sufficient in the first place. When risk indicators are elevated, calls are routed properly. When signals suggest low risk with high confidence, members move forward without additional interrogation.

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This is a shift from one-time “stage gate” authentication to continuous trust verification.

[H2] HealthEquity: Keeping security strong and ready for AI attacks
HealthEquity has already seen business results.

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From last year to now, we’ve reduced fraud over the voice channel by over 90%. We’re continuously tuning and measuring, but the reduction has been significant.

– Head of Fraud, Financial Crimes, and Trust Systems, HealthEquity, Ajit Gaddam

Beyond fraud reduction, HealthEquity tracks customer satisfaction. They need to know that risk detection isn’t coming at the expense of member experience.
The organization reports:

Lower targeted voice fraud attempts
More efficient calls for legitimate members

[H2] In the AI era, healthcare organizations can’t afford guesswork
“Healthcare organizations should be preparing for the next phase of AI fraud. If you’re interacting with customers over voice, you need to understand that exposure and quantify it.” Head of Fraud, Financial Crimes, and Trust Systems, HealthEquity, Ajit Gaddam
Gaddam emphasizes that attackers are increasingly using AI to test and optimize impersonation strategies at machine speed. Defensive strategies must evolve accordingly.
“Security and experience aren’t opposites. Great companies know how to deliver both.”
Brand reputation, direct financial losses, and fines—that’s what’s at risk. When attackers spend every day looking for your security vulnerabilities, you can’t hesitate to evolve your security measures.
[H2] The beginning of a healthcare cybersecurity shift
Vijay Balasubramaniyan, CEO of Pindrop, sees the HealthEquity relationship as part of a broader transformation across healthcare.

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Voice is becoming one of the most important identity surfaces in the enterprise. HealthEquity’s approach demonstrates that organizations can strengthen fraud defenses with measurable impact while still prioritizing member experience. That balance is critical in today’s AI-driven threat landscape.

[IMG: Vijay_quote]

– CEO, Pindrop, Vijay Balasubramaniyan

For HealthEquity, the initiative shows their investment in modernization, reinforcing trust, strengthening resilience, and empowering agents with the data they need to make fast, informed decisions.
As AI continues to reshape both customer engagement and fraud risk, HealthEquity’s experience underscores a central reality: identity must now be continuously verified. But that doesn’t have to come at the cost of customer service.

[H2] Related research + insights

Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
View the library

Article
[H5] Deepfakes Aren’t Just Headlines Anymore. They’re Becoming Healthcare Policy.
May 12, 2026
8 minutes read time

Guide
[H5] The 2026 AI Threat Landscape in Healthcare
April 28, 2026
3 minutes read time

Article
[H5] Simplify Caller Enrollment with Smart Enrollment
April 23, 2026
4 minutes read time

PINDROP PARTNERS

[H1]
Your critical business systems: defended.

Together with our partners, we’re redefining secure communication—bringing AI innovation to every conversation.

Connect with us

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LATEST NEWS

[H2]
Pindrop now integrated with Zoom1 Contact Center

Get real-time deepfake detection, voice authentication, and fraud risk intelligence directly within Zoom’s CX platform.

Learn about our partnership

[H2]
Strategic partners

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A contact center and virtual meetings platform, backed by Pindrop® solutions, including advanced deepfake detection.

Learn MORE

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Leading video meeting platform that connects with Pindrop® deepfake detection technology to catch virtual imposters.

Learn More

[IMG: Verizon logo representing telecom and network security integration partner]

VoIP Inbound Anti-Fraud and Authentication combines Verizon toll-free service with Pindrop® solutions.

LEARN MORE

[IMG: Five9-logo_card]

A CCaaS solution that partners with Pindrop to deliver secure authentication and fraud detection.

LEARN MORE

[IMG: Amazon-logo_card]

A cloud contact center and customer service software that integrates with Pindrop® technology.

LEARN MORE

[IMG: Google Cloud logo representing cloud infrastructure and AI integration partner]

AI-driven, scalable, and secure technologies that work seamlessly with Pindrop® voice security solutions.

LEARN MORE

[IMG: Genesys logo representing contact center technology and voice platform integration]

An all-in-one platform for contact center operations that seamlessly integrates for secure authentication and fraud detection.

LEARN MORE

[IMG: NiCE_our partners]

A complete CX platform that can bring fraud detection and authentication to customers with Pindrop® Solutions.

LEARN MORE

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[H2]
Technology partners

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[H5] Microsoft Teams
Microsoft Teams unifies chat, video, and file sharing in Microsoft 365. Pindrop® Pulse for Meetings integrates with Teams to detect deepfakes and verify participants in real time.

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[H5] Lumen
A global communications services provider who partners with Pindrop® solutions for call capture and API integration.

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[H5] Sharpen
A CCaaS platform that integrates with the entire Pindrop® product suite.

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[H5] Boost.ai
Market-leading conversational AI solution that can operationalize Pindrop® tech with API calls.

[IMG: Bandwidth]

[H5] Bandwidth
A universal communications platform for enterprises and communication providers that integrates with Pindrop® voice security tools.

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[H5] Content Guru
A leading global provider of enterprise cloud customer experience and contact center solutions, offering a carrier-grade integration that supports the full Pindrop product suite.

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[H5] ID Dataweb
An engine to orchestrate signals from a network of attribute providers and create a trust score for any identity.

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[H5] IntelePeer
A communications automation solution that integrates with Pindrop® tech to provide passive authentication and fraud detection.

[IMG: Ring Central]

[H5] Ring Central
A trusted AI communications solution that partners with Pindrop® solutions for authentication and fraud detection.

[IMG: NovelVox]

[H5] NovelVox
A unified agent interface that integrates with Pindrop® solutions to provide fraud detection and authentication analysis.

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[H5] Webex By Cisco
An AI-powered customer experience platform that partners with Pindrop® tech to provide fraud detection and authentication solutions.

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[H5] SoundHound AI
The only AI agent platform that integrates leading voice recognition with enterprise-ready autonomous agents to unlock human-grade work for customer & employee experiences.

“Deepfakes don’t belong in our meetings. With Pindrop by our side, we’re making sure every Webex conversation stays authentic and secure. Grateful to the team for partnering with us to protect the future of collaboration.”

Ashish Chotai
Senior Director, Head of Product, Webex Media & AI

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“By establishing a preferred integration path with Pindrop, our joint customers can deploy Pindrop even faster than before and protect themselves against bad actors.”

Jake Butterbaugh
SVP of Global Partners, Five9

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“We continue to keep a close eye on how [security and trust are] is evolving. We’ve all heard of the problems with deepfakes. We continue to expand our Partner ecosystem, including with Pindrop, to serve you the right way.”

Smita Hashim
Chief Product Officer, Zoom

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“With Pindrop’s solutions on Google Cloud Marketplace, organizations can easily deploy Pindrop in their cloud environment and provide AI-enhanced experiences prioritizing secure, satisfactory customer interactions.”

Nirav Sheth
Director of Partnerships, Google Cloud

[IMG: Google Cloud logo_slider]

[H2] Related research + insights

Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
Start learning

Case study
[H5] One Year Later: Michigan State University Federal Credit Union Minimizes Fraud Exposure by Millions
December 1, 2025
7 minutes read time

Article
[H5] Enhanced Pindrop Integrations Simplify Migration from Amazon Connect Voice ID
June 4, 2025
3 minutes read time

Webinar
[H5] Five9 + Pindrop: Fraud Detection with Better Customer Experience
January 28, 2025
2 minutes read time