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Authorised Luton Airport Operator

[H1] Authorised Luton AirportMeet & Greet Parking

Meet & Greet parking from £40 per booking — no hidden fees
Enjoy a smooth, secure and professional airport parking experience with Luton's only contracted meet & greet provider. We collect your vehicle at the official airport car park — not the drop-off zone — and return it there on your arrival. Best price guaranteed.

4.9 / 5  ·  Rated Excellent by our customers

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10+
Years’ Experience

50K+
Happy Customers

100%
Authorised Operator

24/7
Staff On-Site

Step-by-Step
[H2] How It Works

[H3] 1. Book Online
Complete your booking on our website in minutes. You'll receive an instant confirmation email with all the details you need, including our contact numbers and Level 3 Car Park instructions.

[H3] 2. Drive to Level 3
On your departure day, drive directly to Luton Airport Car Park, Level 3 — our official, authorised handover location inside the airport itself.

[H3] 3. Check In at Our Desk
Our staff will greet you at our on-site check-in desk, verify your paperwork and booking details, and take care of your vehicle from that moment.

[H3] 4. Walk to the Terminal
The terminal is just a short, convenient walk away. Leave us to handle your car while you head straight through to departures — stress-free.

[H3] 5. Return & Collect
When you land, call us from baggage reclaim. We'll have your car ready and waiting at Level 3 Car Park by the time you arrive — no waiting, no fuss.

[H3] Our Official Handover Location:Level 3, Luton Airport Car Park
At Airport Parking Bay, your vehicle handover always takes place at Luton Airport Car Park, Level 3 — the official, authorised location inside the airport complex. This is not the short-stay pick-up/drop-off zone used by many other operators.
We are a contracted meet & greet provider and authorised Luton Airport operator, which means we have the right to operate within the airport car park itself. This gives you a proper, professional service with full paperwork verification, an on-site check-in desk, and staff who are there throughout your journey.
Our on-site team is available 24 hours a day, 7 days a week — including bank holidays — so you're always in safe hands, whatever time your flight departs or lands.

[H4] Not the Drop-Off Zone
Many services operate from the short-stay pick-up/drop-off zone — not us. Our authorised handover location at Level 3, Luton Airport Car Park provides a secure, verified check-in experience that roadside operators simply cannot match.

Official airport car park — Level 3

On-site check-in desk & paperwork

Secure, managed car park facility

24/7 staff — including bank holidays

Why Choose Us
[H2] The Airport Parking Bay Difference

[H3] Official Car Park Handover
Your vehicle is handed over at Level 3, Luton Airport Car Park — not the pick-up/drop-off zone. As an authorised operator, we use the proper, designated airport facility.

[H3] On-Site Check-In Desk
We have a dedicated check-in desk at Level 3. Our staff verify your booking paperwork and complete a full vehicle inspection before you walk to the terminal.

[H3] Professional Trained Staff
Every member of our team holds a full UK driving licence and is trained to our exacting service standards. Polite, punctual, and professional at every handover.

[H3] Secure Managed Car Park
Your vehicle is stored in the official Level 3 Luton Airport car park — a fully managed facility — for the entire duration of your trip, giving you complete peace of mind.

[H3] 24-Hour, 7-Day Service
Our team is on-site around the clock, 365 days a year — including bank holidays. However early or late your flight, we're ready and waiting.

[H3] Best Price Guarantee
We continually compare our rates against competitors and promise the best price for a genuine, authorised Luton Airport meet & greet service. No hidden fees, ever.

Important Customer Information
[H2] Not All Meet & Greet Services Are Equal
Some airport parking providers operate from the short-stay pick-up and drop-off zone — a public road area with strict time limits and no on-site facilities. Airport Parking Bay is different.
As a contracted meet & greet provider and authorised Luton Airport operator, we are officially permitted to take handover of your vehicle inside the airport car park at Level 3. This is a fully managed facility with our own check-in desk — not a roadside arrangement.
When you book with us, you're choosing a professional service that has been vetted and authorised by Luton Airport itself. Your vehicle, your keys and your peace of mind are in safe hands.

Authorised & Contracted
Airport Parking Bay is a contracted meet & greet provider and authorised operator at London Luton Airport, with over 10 years of combined industry experience.
Registered in England & Wales · Co. No. 13908204

Our Commitment to You
[H2] The Airport Parking Bay Promise
Every booking comes with these guarantees — because we believe parking shouldn't be stressful.

[H3] Best Price Guarantee
We'll match any like-for-like lower price you find for our authorised Luton Airport meet & greet service.

[H3] Flight Delay Cover
We monitor your flight in real time. If your flight is delayed, your car stays safe — with no extra charge for genuine delays.

[H3] 24/7 On-Site Support
Our team is at Level 3, Luton Airport Car Park round the clock — 365 days a year, including Christmas and bank holidays.

[H3] Fully Authorised Operator
We are a contracted meet & greet provider — not a roadside service. Your vehicle is handed over inside the official airport car park.

Need Help?
[H2] Frequently Asked Questions

[H3] Where exactly do I drop off my car?
You drop your car off at Luton Airport Car Park, Level 3 — our official, authorised handover location. This is inside the airport car park, not the short-stay pick-up/drop-off zone. Full directions are included in your confirmation email.

[H3] Are you an authorised Luton Airport operator?
Yes. Airport Parking Bay is a contracted meet & greet provider and authorised operator at London Luton Airport. We are officially permitted to take vehicle handovers at Level 3, Luton Airport Car Park — not roadside or at the drop-off zone.

[H3] What happens when I collect my car on return?
Call us from baggage reclaim once you've landed. By the time you exit the terminal, your car will be ready and waiting for you at Level 3. No long walks, no shuttle buses — straight to your vehicle.

[H3] Are you available for early morning and late-night flights?
Yes. Our team is on-site 24 hours a day, 7 days a week — including weekends and bank holidays. However unusual your departure or arrival time, we'll be there ready for you.

[H3] What if my flight is delayed?
We monitor all incoming flights and are aware of delays before you land. Simply call us from baggage reclaim and we'll have your car ready — however long the delay.

[H3] How do I contact you on the day?
Our team is reachable by phone 24/7. Contact details are included in your booking confirmation. We recommend saving our number before your trip so you can reach us straight from baggage reclaim.

What Our Customers Say

4.9

Rated Excellent
Based on verified customer reviews

[H2] Real Customers. Real Experiences.

"Absolutely faultless service. We drove into Level 3 as instructed, the team were waiting for us at the desk, checked us in within minutes. When we landed, called them from baggage reclaim and the car was ready by the time we walked out. Will never use anyone else."

"Used them for our family holiday. The price was noticeably cheaper than the other providers I'd used before. The staff at Level 3 were professional and friendly, and everything went exactly as described. We'll be using APB for every Luton trip from now on."

"I travel frequently for work and APB is the only parking service I use at Luton. The Level 3 handover is proper and professional — not roadside like so many others. Car is always returned exactly as left. Total peace of mind. Already recommended them to colleagues."

"Our early morning flight went without a hitch thanks to APB. Check-in at Level 3 was quick and the staff were incredibly helpful at 4am! On our return the car was exactly where they said it would be. Outstanding service — couldn't ask for more."

"First time using APB and I was a little nervous about meet and greet — completely unnecessary. The team at Level 3 made everything effortless. Best price I could find, proper authorised service, and a genuinely caring team. Already booked them for next month."

"Flight was delayed by 4 hours coming home and APB had already spotted the delay. Car was ready and waiting despite the hold-up. That kind of proactive service is rare. Genuinely impressed — they clearly care about getting every detail right for the customer."

Read All Reviews

Book Today — Best Price Guaranteed
[H2] Reserve Your Space atLuton Airport Car Park
Join thousands of travellers who trust Airport Parking Bay for authorised, professional meet & greet parking at Luton Airport — with handovers at Level 3, not the drop-off zone.

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4.9/5 rated
No hidden fees

Limited Time Offer — Use code APB20 and save 20% on your booking
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Book directly with Airport Parking Bay for the best available direct rate
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No hidden fees · No third-party markups · Best direct rate guaranteed
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Limited Time Offer — Use code APB20 and save 20% on your booking
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Book directly with Airport Parking Bay for the best available direct rate
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No hidden fees · No third-party markups · Best direct rate guaranteed
●

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4.9 ★ Average Rating
[H1] Customer Reviews
Real experiences from real customers who have trusted Airport Parking Bay with their Luton Airport parking.

4.9 / 5 Average Rating
Hundreds of Verified Reviews
Authorised Luton Airport Operator
Genuine Customer Reviews Only

4.9
Out of 5

[H4] Excellent Service — Rated 4.9/5
Trusted by hundreds of customers travelling through Luton Airport. Genuine reviews from verified bookings.

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[H3] Have You Used Airport Parking Bay?
We value every piece of feedback. Share your experience and help other travellers make the right choice.
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Booking Enquiry
Book Now — Instant Confirmation
Use code APB20 to save 20% on your booking

×
Exclusive Direct Booking Offer
Wait — Save 20%on Your Parking Today
Book directly with us and use code APB20 at checkout to save 20%. Only available on direct bookings — not on comparison sites.
APB20
Copy

Claim My 20% Discount
No thanks, I'll pay full price
Secure booking
4.9/5 rated
No hidden fees

Limited Time Offer — Use code APB20 and save 20% on your booking
●
Book directly with Airport Parking Bay for the best available direct rate
●

No hidden fees · No third-party markups · Best direct rate guaranteed
●

Limited Time Offer — Use code APB20 and save 20% on your booking
●
Book directly with Airport Parking Bay for the best available direct rate
●

No hidden fees · No third-party markups · Best direct rate guaranteed
●

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Available 24/7 · 365 Days a Year
[H1] Contact Us
Get in touch with the Airport Parking Bay team — we're here to help with bookings, enquiries, and anything else you need.

[H4] Send Us a Message

Call Us — 24/7
07397 705 005

Email Us
customercare@airportparkingbay.co.uk

Our Location
Luton Airport Car Park, Level 3
Airport Way, Luton
Bedfordshire, LU2 9QT

[H5] Operating Hours
Monday – Sunday24 Hours
Bank Holidays24 Hours
Christmas & New Year24 Hours

[H5] Getting Here
Our handover and collection point is at Level 3, Luton Airport Car Park — inside the managed car park, not the roadside short-stay drop-off zone.
Follow signs for Luton Airport Car Park and proceed to Level 3. Our check-in desk is clearly signposted on arrival.

Booking Enquiry
Book Now — Instant Confirmation
Use code APB20 to save 20% on your booking

×
Exclusive Direct Booking Offer
Wait — Save 20%on Your Parking Today
Book directly with us and use code APB20 at checkout to save 20%. Only available on direct bookings — not on comparison sites.
APB20
Copy

Claim My 20% Discount
No thanks, I'll pay full price
Secure booking
4.9/5 rated
No hidden fees

Limited Time Offer — Use code APB20 and save 20% on your booking
●
Book directly with Airport Parking Bay for the best available direct rate
●

No hidden fees · No third-party markups · Best direct rate guaranteed
●

Limited Time Offer — Use code APB20 and save 20% on your booking
●
Book directly with Airport Parking Bay for the best available direct rate
●

No hidden fees · No third-party markups · Best direct rate guaranteed
●

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Legal Information
[H1] Terms & Conditions
Please read our terms and conditions carefully before using our airport parking service.

Airport Parking Bay Ltd — By using our services you agree to the following terms and conditions. These terms apply to all bookings made through our website or by telephone.

Terms and Conditions
Your statutory rights are not affected
Booking through our website, call centre, consolidators or company representative are considered to be your booking is confirmed and you have agreed to all our terms and conditions once you receive the booking confirmation via e-mail.
We are a company that provides parking solutions only.
Please adhere to all the prevention and precautionary methods advised by the health authorities and the government to protect us all from the COVID-19 virus.
If you suspect or carry any symptoms or being close to someone who has the symptoms of COVID-19 virus please inform us over the phone about your situation to prevent our drivers being exposed to the virus.
Due to uncertain situation created by the COVID-19 pandemic, in some occassions we might ask you to bring the vehicle to the compound and we will arange a vehicle to drop you in the airport and we might take you from the airport in a seperate vehilce to collect your vehicle from the compound on your return.
A user account will be created automatically on our system by booking through our website or through agents or by using our service. This account will enable you to edit your personal details and vehicle details.
We expect that our staffs are treated in a respectable manner and any offences against our staffs will be taken seriously including verbal abuses.
We will make every effort to collect and deliver the vehicle at the requested times, And we do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, security alerts, severe weather conditions, etc.
Client must ensure to have enough time to drop the vehicle with us. Please leave minimum 3.5 hours from the flight departure time.
If you had made the booking within the last 8 hours from your time of travel, then please make sure to give us a call one hour prior to the arrival time. If you do not call one hour prior to the arrival time then there are chances that driver could get delayed to pick your car.
The client must ensure that, before handing over the vehicle that it is in a roadworthy condition, holds a current MOT, Road Tax and insured to comply with Road Traffic Act 1988.
You will be held responsible for any liabilities or costs that are occurred by your vehicle not complying with the Road Traffic Act.
We have the right not to accept any vehicle over 3.5 tonnes, vehicle with trailer and vehicle that are considered to be unfit to drive.
We will charge an additional £10.00 per day for Vans
whilst every effort will be made to deliver the vehicle on time, in rare occasions we might take up to 60 mins depending on traffic, weather condition, or because of any unforeseeable problems
Due to Luton Airport constructions works we might take more time to reach the Airport because of the road traffic caused by it. It might even take up to 2 hours.
We have the right to debit from the clients account for the extra days parked and payment will be collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £20.00
A day is counted as a calendar day. The day you drop the vehicle is counted as a day and the day you collect the vehicle is counted as a day. Days are not counted as 24 hours from the day you dropped the vehicle. If you go past to the next day than the day you have booked then you have to pay £20.00 for extra day. Calendar day is counted as midnight to midnight.
Full payment must be paid of booked service prior to the commencement of the service. Booking may be cancelled up to 24 hours prior to the date for which the service has been booked, and refund will be given after deducting £15.00 for admin fees.
No refunds will be given for any cancellations or none use of our service made within 24 hours of the day of travel. Any customer wishing to reduce the length of stay for a service once that service has been booked will be liable to pay the fee for the whole of the service booked and the curtailed days cannot be transferred to another booking or a person.
We should be given minimum of 24 hours of notice if you are returning early than you have originally booked. If we do not receive 24 hours notice then we might not be able to deliver on time.
If you plan to return earlier than your booked date/time, you must contact our operations team at least 24 hours in advance by sending a email to info@airportparkingbay.co.uk
Failure to give 24 hours’ notice may result in:
•    A £20 fee, payable on collection
•    A waiting time of up to 2–3 hours, as your vehicle may be blocked or off-site
Please note:
•    No refunds will be issued for unused parking days
•    Emergency returns will be handled on a case-by-case basis
In the even you arrive early without giving us 24 hours of notice please make sure to stay in the terminal building and confirm your arrival and details with the phone operator.
Grace Period & Charges
Customers are given a 2-hour grace period from their scheduled return time (as provided at the time of booking) to collect their vehicle.
If the vehicle is not collected within this 2-hour window, a £20 overstay charge will apply immediately.
Daily Overstay Charges
For every additional 24-hour period after the initial 2-hour grace period, a further £20 per day will be charged until the vehicle is collected.
Delays & Communication
To avoid these charges and minimise disruption, customers must inform our operations team of any delay as early as possible via email
Operational Impact
Late collections without notice affect vehicle movement, staffing schedules, and shuttle services. These charges help cover the costs associated with operational disruption.
All amendments and cancellations must be via e-mail only.
If your booking has been made directly through our official website or by contacting us directly, any amendments or changes to your booking details will be free of charge. We value our direct customers and aim to provide a hassle-free experience without any additional fees for changes made through our official channels.
If your booking was made through a booking agent, comparison website, or any external company affiliated with us, an admin fee of £20 will be charged for any amendments or changes to your booking details. This fee is applicable to cover the administrative processing required to update bookings made through third-party platforms.
We will not respond to any claim e mails if it does not fit our claims criteria and policy. Please ensure you read the terms and conditions before sending us a mail about damage claims.
We expect the customers to take photographs of the vehicle before handing it over to us at the Shorts Stay car park/ off site meet and greet area and produce the photos as a evidence in the event of damage claims and the company reserve the right to reject claims if the images not taken in properly covering the claims.
We will not respond to a complaint in the event the customer takes the company paper work with him or her by force.
Vehicles and contents are left at the Owners risk whilst the vehicle is parked. It is a condition of acceptance that you do not leave any valuables in the vehicle and remove any loose or detachable items which are attached to the vehicle, example bicycles,radio sets, roof racks and boxes etc.
We only inspect the vehicle for major damage or dents only. We only take note of the damages which are clearly visible and which are at the eye level. We will not be liable for any damage to the vehicle when at the time of the inspection if the weather condition is bad, poor visibility, unclean vehicle, rain and any thing which prevents the damages from being seen.
We do not accept any liability over the condition of the interior the vehicle, we do not check or take a note of the condition of the interior.
Please remove any electronic items which is attached to the windscreen due to security reason which is including Satellite Navigation and CCTV.
Please make sure to remove any electrical items plugged into the electric socket.
In the event the customer fails to remove any items on the windscreen and electric socket we will remove them and leave it in the vehicle.
Our drivers do not consent to be filmed. Therefore, in some cases, dash cams may be disconnected. Dash cams will also be disconnected to avert any situation causing an electrical shortage leading to a fire
It is your responsibility to walk with our driver around the vehicle and it is your responsibility that you show our driver about any dents or scratches.
We will not be held responsible for any claims of any nature below £700.00 including dents, bumps, and scratches.
We are not responsible for any minor dents, damages, scratches,scuffs, general paint wear and tear, hairline scratches, stone chips, damage on windscreen and any change of colour of your vehicle and damage to alloy wheels(whether marked on the paper work or not) however it is caused.
We might wash the car without customer request/permission if needed
Claims for damage will not be considered unless reported to our staff immediately on the return of the vehicle at the terminal/ carpark and written complaint must be sent to us by e-mail with attached photographs within 7 days from collection of the vehicle.
We accept no liability for mechanical, structural, electrical failure to the vehicle or parts of it, and damages to windscreen, head lights, bulbs, tyres, rims, alloy wheels and wheels of your vehicle however its caused while in it is in our custody or during the transit.
In an event of your vehicle break down you are responsible for arranging the recovery.
We might take photographs of your vehicle for company purposes only. We are not obliged to provide you with any photographs unless we decide to do so.
We accept no liability for any loss such as missed flights, loss of earnings
We accept no liability for any faulty keys, alarm fobs,broken keys, house or other keys left on the Key ring. In the event of vehicles not starting you are responsible for your car.
Only the Car Key should be given to the driver. And we expect the Customers to have a spare key for their vehicle, which would we require be taken with the customer.
In the event that the car acquires any form of puncture or burst, we will help you in every possible way to assist but you are responsible for the costs of changing or replacing or repairing the tyre.
We do not take any liabilty for any damage to the alloy wheels, wheels or any part of the body caused by tyre a burst or any issues arrise by any damage to the tyre.
If the vehicle does not start due to a flat battery, we will attempt to start it using a boost battery and We will not be held responsible for any consequences that may occur as of us having to jump-start your vehicle.
In the event your vehicle breakdown at the Short stay car park, you are responsible for paying the Short stay car park fees as well as any other fees to be paid.
We do not accept any responsibility for the condition of the vehicle on return to you. we are not responsible for any dusts or bird droppings.
During certain busy periods or lengthy periods of stay, your car may be moved and parked in any one of our other secure compounds. In any events of need to move your vehicle we might drive up to 25 miles in one way. Security at the secondary compounds may vary from the primary compound.
During busy periods we will be hiring sub car parks to to manage the bookings and these car park will not have the same standard as the our main compound. These car parks might not have CCTV and secure fencing. sometimes public carparks will be utilised to manage space with special arrangements.
We will start and move your vehicle many times as we need to create space and accommodate vehicles.
In the event of a road accident whilst our driver driving your car, our insurance will not pay more than £20,000.00 for cost of repair or a replacement.
Our insurance is covered only while the vehicle is driven on public road. Any damages we agree to repair must be carried out by us through our authorised garage in Luton.
Our Insurance or our company will not provide any courtesy car or will not pay for hire charges whilst the vehicle is under repair or waiting for the settlement from the insurer.
Only in the event of a road accident we will make arrangement for you get to your destination. This is not applicable for break downs and tyre puncture or any mechanical,technical or any electrical faults ,etc.
Any repairs to be carried out to your vehicle must only be carried out by a garage approved by us in Luton. You will be responsible for the delivering and collecting the vehicle. We will not agree for any works to be carried out by dealerships even if the vehicle still under its warranty.
We will not provide courtesy car or hire vehicle or any compensation or loss of earning whilst the vehicle being repaired at our authorised garage.
In the event we agree to fix the damage and if you do not wish to bring the vehicle to the garage then we will not be held responsible for any issues arising from it.
All complaints must be sent via e-mail and claims for any damage, loss of any nature or any complaints will not be considered if a written complaint is not received within 7 days from the collection of vehicle.
We advice that the customer to have a record of the mileage and fuel level of the vehicle at the point of handing over the vehicle to our company driver.
Please inform the Mileage to our driver upon dropping and collecting of the vehicle.
Please take a photograph of the mileage and the fuel level.
Once the vehicle is parked in our compound then the responsibility of insurance of the vehicle automatically reverts back to your insurance. Loss or damage covered by your own insurance. No vehicle will be covered for Theft, Fire, Flood or any other act of God or nature whilst the vehicle is in our custody.
In the event of vehicle key is lost or stolen we will only replace the key. We will not agree to replace the security system of the vehicle.
In the event we agree to provide a courtesy car, courtesy vehi