Training Example: WASHI – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1] Become a Better

[H1] Problem Solving

[H1] Leader

[H1] Team

[H1] Organization

Your team works through problems every day. We help them do it better. Every time.

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[H2] Where Teams Get Stuck

How often does your team work through its most important challenges with genuine clarity and real alignment?When it doesn't work, the pattern is familiar:Teams focus on symptoms or jump to solutions before defining the right problem.Two or three voices drive the conversation while other voices stay quiet.Reaching alignment takes far longer than it should.AI tools add information but don't improve how teams think together.WASHI exists to solve this friction. We are a team problem solving company. Part consultancy, part software platform, WASHI is founded on a proven, structured, and highly scalable methodology. We help organizations turn problem solving from an informal, hit-and-miss activity into a consistent, best-practice capability.

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[H2] Introducing The Problem Solving Operating System (ProOS)

ProOS is at the heart of everything we do. It’s a six-principle operating system for how your organization identifies, works through, and learns from its most important challenges.Developed in collaboration with Dr. Mark Klein of the MIT Center for Collective Intelligence, ProOS is grounded in decades of research into how groups of people actually think together. It treats problem solving as a managed process, not an informal one.Each principle is backed by the practices, agreements, and tools that deliver more effective problem solving to every team, by design.

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[H2] Why ProOS Is So Powerful

ProOS is designed to raise the floor and ceiling for every team, regardless of who is in the room. Questions before answers. Every challenge starts by defining the right questions. This single shift improves outcomes than any analysis that follows.Collective intelligence, by design. Author-blind input and structured argument mapping surface the thinking that hierarchy and habit typically suppress. The quietest person in the room gets heard. Every time.Built for human and AI intelligence together. ProOS gives AI clear, reliable points to contribute at every stage. Not AI replacing judgment. AI augmenting collective thinking, systematically.Every session is documented. Every lesson captured. Every playbook refined. The organization compounds. The fiftieth problem your team works through starts from a stronger foundation than the first.

[H2] Build Your Organization’s Capability

Our goal is for our clients to run ProOS on their own. At every level, without needing us in the room. Every facilitated session moves you closer to that. So does every workshop, every coaching engagement, every team trained on the methodology.The software exists for the same reason. The platform makes ProOS scalable, consistent, and increasingly valuable the longer you run it.

[H2] How To Engage With Us

We Facilitate. You Solve.Bring us your most pressing challenge. We run structured sessions using ProOS, drawing out the full intelligence of your team and building toward a clear direction with genuine alignment behind it. Offsites, strategic planning, cross-functional alignment, high-stakes decisions.

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Run It With Our PlatformThe WASHI platform is purpose-built to support every step of ProOS, from question definition to retrospective learning. Not a generic collaboration tool but a system designed to consistently enable ProOS for problem solving teams and organizations.

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[H1] Where Teams Get Stuck

Problem solving is the most important process in your organization. It is also the one nobody is managing. The friction shows up everywhere. See how much of this sounds familiar.

[H3] Are you solving the right problems?

You spend an hour debating a solution before anyone asks whether it is the right solution.The problem you addressed last quarter is back, wearing a different name.The team works within constraints nobody thought to question.Past experience with similar challenges exists somewhere, but nobody knows where or how to find it.Even the best thinking produces the wrong answer when it starts with the wrong questions.

[H3] Is your team doing its best thinking?

Two or three voices drive the conversation. Everyone else adjusts accordingly.The group reaches agreement quickly. Too quickly. Alternatives went unexplored and assumptions went unchallenged.Key perspectives never surface.People leave the same meeting with genuinely different understandings of what was discussed, despite the AI meeting summary.What goes unsaid in the room shows up as friction and misalignment in everything that follows.

[H3] Does direction translate into aligned action?

You think you are all on the same page. You find out later you were not.Direction gets communicated without the reasoning behind it. People execute the letter of it, not the spirit.Nobody knows what success looks like. There is no specific target, no timeline, no clear owner.Commitment is assumed because nobody pushed back. The resistance surfaces later, in how the work gets done.Most execution problems started much earlier, in how the challenge was framed and how direction was established.The gap between the meetings and the result is a critical disconnect.

[H3] Is your organization getting smarter over time?

The same challenges keep coming back. Different name, same root.When key people leave, their knowledge leaves with them.Your retrospectives focus on what went wrong in execution. They rarely examine whether the right problem was framed, or whether the team's full thinking was brought to bear.Best practices live in individual heads, not shared systems.Your organization keeps paying for the same lessons without ever truly owning them.

[H3] Is AI helping your organization work better together?

Your people are using AI tools. The organizational impact remains limited. The problem is not the tools. When every team approaches problem solving differently, leveraging AI effectively becomes its own unsolved problem.Each team figures it out independently. Results vary wildly.Individual productivity improves in isolated moments. But the organization as a whole is not getting smarter, teams are not thinking better together, and hard challenges are not getting easier to navigate.Your AI tools are only as effective as the process they are applied to.

[H3] The Opportunity

These are not separate problems. They are all symptoms of the same unmanaged process. And that process can be designed, deployed, and improved over time. It can become the backbone of your organization’s competitive advantage. The capability to solve both strategic and operational problems at every level, better and faster than your competitors.

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[H1] The Problem Solving Operating System

ProOS is a six-principle operating system for how your organization identifies, works through, and learns from its most important challenges. Developed in collaboration with Dr. Mark Klein of the MIT Center for Collective Intelligence, it is grounded in decades of research into how groups of people actually think and decide together.Each principle addresses a specific friction point. Together they form a closed loop where every problem solved makes the next one easier.ProOS also gives AI a clear and reliable role at every stage of the process. Most organizations are using AI tools without a consistent problem solving process, which limits their impact. ProOS provides a consistent, structured approach that makes AI more effective across every challenge, strategic and operational

[H3] The Six Principles

[H4] 1. Start with the Right Questions

Most teams arrive at a discussion with a solution already forming. They debate the answer before they have defined the question.ProOS starts differently. Teams define the full set of questions that need to be answered before any discussion of solutions begins. Past decisions and best-practice playbooks are consulted. The biggest failure point in problem solving is not getting the answer wrong. It is getting the question wrong.

[H4] 2. Unlock the Intelligence

Hierarchy, seniority, and the dynamics of live discussion concentrate input among a small number of voices. Better thinking stays quiet.ProOS separates ideas from identity. Author-blind input and shared team agreements create the conditions for every perspective to surface and be evaluated on its merits. The quietest person in the room often has the most important point. ProOS makes sure it gets heard.

[H4] 3. Map the Logic

Rather than debating in the abstract, teams build a shared visual argument map. Possible answers are laid out. Supporting and opposing arguments are organized so the entire group can see the reasoning as it develops.Progress becomes visible. Gaps become obvious. Clarity is no longer dependent on facilitation skill. It is built into the process.

[H4] 4. Explain the Direction

AI meeting tools capture what was said. ProOS captures something more valuable: why a direction was chosen, what alternatives were considered, and what success looks like specifically.Every direction comes with a rationale, a measurable target, a timeline, and assigned responsibility. Not because someone remembered to include it. Because it is part of the process.

[H4] 5. Secure the Commitment

Most meetings end with implied alignment. Nobody pushed back, so execution begins. What follows is often slower and more contested than anyone anticipated.ProOS replaces implied alignment with explicit commitment. Key stakeholders respond directly to the final direction before execution begins. The gap between a good direction and a good outcome is almost always an alignment gap.

[H4] 6. Embed the Learning

Most retrospectives ask what went wrong in execution. ProOS asks a harder question: what could we have done differently in how we approached the problem itself?Because the entire process has been documented, the retrospective can examine the quality of the thinking, not just the follow-through. Insights feed into living playbooks that make the next team smarter before they have asked their first question.

[H3] ProOS and AI

AI is delivering real value to individuals. The organizational opportunity is much larger and largely untapped.When every team follows a consistent problem solving process, AI has clear and reliable points where it can contribute: helping teams ask better questions at the start, stress-testing reasoning in the middle, and surfacing sharper insights at the end.The result is not AI replacing human judgment. It is AI augmenting collective human intelligence, systematically, at every level.ProOS is the structure your AI strategy has been missing.

[H3] How Organizations Build This Capability

The fastest way to understand ProOS is to feel it working on a real challenge.We facilitate sessions using the full methodology, bringing structure and collective intelligence to the challenges your team is already facing. Offsites, strategic planning, cross-functional alignment, high-stakes challenges.Most organizations begin here. One session. One real problem. The experience makes the case better than any explanation.

[H4] Experience

Once you have experienced ProOS, the natural next question is how to run it yourselves.This is where we work with your leadership team to define your organization's version of the six principles, train internal champions, and begin building the archive and playbook library that makes every future session smarter than the last. Your leaders go deepest on the first principle and become the most effective internal champions for the full system.

[H4] Build

Building a Problem Solving Operating System means embedding ProOS into how your organization actually operates.This includes rolling it out across teams and functions, establishing a Center of Excellence to own and evolve the capability, integrating the software platform as the system of record, and building ProOS into how you onboard new people.At this stage ProOS stops being something your organization does. It becomes the way your organization works.

[H4] Scale

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[H1] The ProOS Platform

WASHI is a team problem solving platform purpose-built for ProOS. It is used in every session we facilitate and designed to make the methodology effortless to run, easy to scale, and increasingly valuable the longer you use it.It is the only platform designed from the ground up to support every stage of the ProOS process, from question definition to retrospective learning. Not a generic collaboration tool adapted for the work, but a system built specifically for support better team problem solving.

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[H3] Built To Help Teams Think Better Together

These four capabilities are designed to surface the best thinking in the room, every time.

When people contribute without their name attached, the quality of the idea determines its weight, not the title of the person who raised it.WASHI makes author-blind input the default. This levels the playing field for contributing, giving all participants the ability to feel heard. The result is more complete analysis, more honest risk identification, and stronger alignment behind the final direction.

[H4] 1. Author Blind Input

Most teams discuss. But not all are able to think critically together.WASHI guides every participant through a structured process of collective analysis, surfacing possibilities, mapping tradeoffs, and challenging assumptions. No facilitation expertise required. Arguments are captured and organized as they emerge, tradeoffs become explicit, and bias and groupthink have nowhere to hide.Participants can also rate answers and arguments, surfacing the strongest thinking and producing an instant record of why one direction was chosen over another. The result is not just clear direction, but a valuable record of how (and why) that direction was set.

[H4] 2. Critical Thinking

Even the most effective teams can use a thinking partner. WASHI brings AI into the process as a shared intelligence, not a tool each person uses separately.At each stage, from crafting questions to developing possible answers and assessing tradeoffs, WASHI surfaces AI-generated suggestions tailored to the specific challenge. These suggestions are an integrated part of the collective process, no special training or prompt engineering required.

[H4] 3. Multi-player AI

Great problem solving should not depend on everyone being in the same room at the same time.WASHI supports both live sessions and asynchronous contribution. Teams working across time zones, schedules, and locations can participate fully without losing the structure and shared context that makes the process work.

[H4] 4. Synchronous & Asynchronous

[H3] Built To Get To Help Your Team Get Smarter

Every time your organization uses the WASHI platform to solve a new challenge, it makes future challenges easier. This is because WASHI makes it easier than ever to federate best practices and capture learning in a central system of record.

When a team faces a new challenge, one of the most valuable resources is how your organization has navigated similar challenges before. The WASHI platform captures every challenge your organization works through and makes it searchable and referenceable. Before a new session begins, teams consult the archive. Past reasoning, past alternatives, past outcomes. The institutional knowledge that stays when people leave and compounds as the organization grows.

[H4] 1. Challenge Archive

WASHI includes a growing library of best-practice question frameworks for the challenge types organizations face most often. Teams start from proven approaches rather than blank pages. Every engagement contributes to an organizational playbook library that improves over time.

[H4] 2. Best Practice Playbook Library

Beyond individual sessions and searchable archives, WASHI functions as the central governance layer for problem solving and planning across your organization. Think of it as the organizational CRM for problem solving and planning. The single source of truth that makes oversight, learning, and continuous improvement possible at every level.

[H4] 3. System of Record

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