Training Example: Malo – Review the Data, Give Your Score & Compare to the Real AI Evaluation

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Spring Summer 2026
WOMEN
MEN

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jewels
DISCOVER

[IMG: Notte Toscana brass ring]

Sold out

Notte Toscana brass ring

. Original price:
€390

. Final price:
€390

. Final price:

Domed-effect brass ring in a gold-tone finish with black lacquer detailing. Ribbed side effect reminiscent of rib-knit textures. Internal MALO engraving.

[IMG: Notte Toscana brass necklace]

Sold out

Notte Toscana brass necklace

. Original price:
€950

. Final price:
€950

. Final price:

Gold-tone brass necklace with a chain motif inspired by the woven texture of knitwear. Enhanced with a black lacquered pendant for a sophisticated and elegant look. Knot detail on the front of the pendant and MALO lettering on the back. Adjustable closure with T-Bar detail featuring black finishing and MALO engraving.

[IMG: Notte Toscana brass earrings]

Sold out

Notte Toscana brass earrings

. Original price:
€390

. Final price:
€390

. Final price:

Oval earrings with a domed-effect in gold-tone brass and black lacquer finish. Ribbed side detailing reminiscent of rib-knit texture. Internal MALO engraving.

[IMG: Nodo Fiorentino brass ring]

Sold out

Nodo Fiorentino brass ring

. Original price:
€390

. Final price:
€390

. Final price:

Gold-tone brass ring with a central knot detail inspired by the concept of knitting. Internal MALO engraving.

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COTTON
DISCOVER

[IMG: Giorgio crew neck in Makò cotton]

Sold out

Giorgio crew neck in Makò cotton

. Original price:
€405

. Final price:
€405

. Final price:

Regular fit sweater made of Makò cotton, with a sleek and linear design. The lightweight yarn and thoughtful construction ensure comfort and a natural drape for a versatile and timeless garment.

[IMG: Makò cotton polo shirt]

Sold out

Makò cotton polo shirt

. Original price:
€690

. Final price:
€690

. Final price:

Regular fit polo shirt made of Makò cotton with ribbing that enhances the texture. This versatile and contemporary garment combines clean lines and soft fabric to ensure comfort and a natural drape.

[IMG: Indian cotton polo]

Sold out

Indian cotton polo

. Original price:
€435

. Final price:
€435

. Final price:

Regular fit polo made of garment dyed cotton fabric for an intense color. This versatile and contemporary garment combines clean lines and soft fabric to ensure comfort and a natural drape.

[IMG: Indian cotton crew neck]

Sold out

Indian cotton crew neck

. Original price:
€295

. Final price:
€295

. Final price:

Regular fit short-sleeved sweater made of garment-dyed Indian cotton. This versatile and contemporary garment combines clean lines and natural fabric to ensure comfort and a natural drape.

[H4] A fragrance that envelops the home, as if cashmere had a scent.
A sensory experience that goes beyond fabric, beyond gesture, beyond time.Bright citrus notes and Mediterranean herbs rest on warm hints of woods and amber, for a soft and enveloping embrace.

DISCOVER

Contact Us
Our team is here to assist with any request.

MALO FOREVER
Trust us with your garment, and we will renew it with our customary attention to detail.

Boutique appointments
Personal service and exclusive appointments in our boutiques.

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FAQs

[H3] PRODUCTS & CARE

HOW CAN I TAKE CARE OF MY GARMENTS?

You will find all the instructions on how to care for your garments on the Yarn & Care page of our website.

WHAT'S THE SERVICE MALO FOREVER?

Malo Forever is our garment repair and maintenance service carried out at our headquarters.With artisan washing performed with the utmost care by our specialists and hand repairs, your favorite garments can enjoy a longer life.To use the service, simply visit the nearest Malo Boutique, or send your garments to Malo in Florence by completing the form at https://malocashmere.com/pages/malo-forever.

WHAT MATERIALS ARE THE PRODUCTS MADE OF?

We use only natural fibers. Our cashmere is certified, ensuring traceability, animal welfare, and low environmental impact.Purchasing garments made from natural fibers is an investment for you and the environment: the quality of the raw materials makes the pieces recyclable, durable, and precious.

[H3] ORDERS & PAYMENTS

IS IT SAFE TO ORDER ON THIS WEBSITE?

Yes, it is a secure website. All our digital payment methods are tracked and secure.Your data is processed in accordance with current privacy regulations.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept payment via credit card, PayPal, American Express, Shop Pay, Apple Pay, Google Pay, Visa, MasterCard, and Klarna.

HOW CAN I USE MY DISCOUNT CODE?

You can enter the welcome code in the designated box before proceeding with payment during checkout.

CAN I REQUEST AN INVOICE?

You can indicate that you need an invoice when placing your order by leaving a note in the box at the bottom of your cart page, and then provide your billing address at checkout.If you have already placed your order and need the invoice, you can send us an email at customercare@malo.com.

CAN I PAY BY BANK TRANSFER OR CASH ON DELIVERY?

No, unfortunately it is not possible to pay by bank transfer or cash on delivery, but we accept many other secure digital payment methods.

I HAVE JUST PLACED AN ORDER. CAN I MODIFY OR CANCEL IT?

Please write to customercare@malo.com as soon as possible to modify or cancel your order.If the order you changed your mind about has already been processed, a return will be necessary.

[H3] SHIPPING & DELIVERY

WHICH COUNTRIES DO YOU SHIP TO?

The countries we ship to are: Austria, Belgium, Bulgaria, Vatican City, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Monaco, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United States of America, United Arab Emirates.

CAN I TRACK MY ORDER SHIPMENT?

Once your order leaves our warehouse, you will receive an email with a tracking number associated with your shipment, allowing you to follow its status.The courier may take one to two days to update your order status. If your tracking code does not work, please send an email to customercare@malo.com.

CAN I CHANGE THE SHIPPING ADDRESS OF MY ORDER?

Please send an email as soon as possible to customercare@malo.com with your order number and the correct address.If the order has already been processed, unfortunately it is not possible to change the shipping address.

BOUTIQUE PICK-UP

During checkout, select the “Boutique Pick-Up” option and choose the store where your order will be shipped. You will receive an email as soon as it is ready for collection.To collect your order, you must present:a valid IDthe “Order Ready for Pick-Up” confirmation email (printed or on a mobile device)If someone else collects the order on your behalf, they must present:their valid IDthe “Order Ready for Pick-Up” confirmation email (printed or on a mobile device)an authorization letterIf the order is not collected within 20 days from delivery to the boutique, it will be returned and a refund will be issued.

[H3] Category
[H3] Exchanges & Returns

CAN I RETURN OR EXCHANGE A PURCHASED ITEM?

To return an item, the product must be in the same condition as when it was sent and must have its original tags attached.Please send an email to customercare@malo.com indicating the order number, item code, and reason for the return. This information will help us serve you better.Within 7 days, you will receive confirmation of the return acceptance, and we will proceed with the refund and the shipment of any replacement item if applicable.

HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?

If the returned item meets the return conditions, you will receive a confirmation email as soon as the return reaches us.It may take up to 7 business days from the moment we receive your return to process your refund.

HOW LONG DO I HAVE TO RETURN OR EXCHANGE AN ITEM?

You can return or exchange your item within 30 days from the date of receipt and change the size or color.

IS THE RETURN FREE OF CHARGE?

No, returns are at the customer's expense except in case of product replacement. The customer can freely choose the courier to entrust the package to.

[H3] CUSTOMER SERVICE

HOW CAN I CONTACT CUSTOMER SERVICE?

Malo Customer Service is available Monday to Friday from 9:00 AM to 6:00 PM.You can contact us by:- customercare@malo.com- +39 342 1281714 (also on WhatsApp)- via the e-Boutique chat

DO YOU HAVE ANY STORES WHERE I CAN BUY YOUR PRODUCTS?

Yes, we have the following stores in Italy:Milano – Via della Spiga 30Roma – Via Belsiana 48Forte dei Marmi – Via Carducci 51Porto Rotondo – Via del Molo 22 (Seasonal Store)

Contact Us
Call or write to us. Our team is here to assist you with any request.

VIRTUAL APPOINTMENTS
Wherever you are, contact us for a private consultation.

AT YOUR SERVICE
Personalized advice and exclusive appointments in our boutiques.

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CONTACT US

PHONE
Monday to Friday from 10.00 to 18.00 (CET).Call us
WHATSAPP
Monday to Friday from 10.00 to 18.00 (CET).Write us on WhatsApp
LIVE CHAT
Monday to Friday from 10.00 to 18.00 (CET).
Send us a message

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Email
Leave us a message and we will get back to you as soon as possible.

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MALO FOREVER
THE CARE AND BEAUTY SERVICE

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A TIMELESS STYLE
Designed to endure time and transcend passing trends, Malo garments are made to hold memories as much as beauty. Passed lovingly from generation to generation, a father’s sweater becomes his daughter’s — worn anew with modern ease. Yet even the most enduring things require care. Thus, the Malo Forever Service was born: to preserve the prestige and spirit of every Malo creation.

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Write to us TO RESTORE YOUR GARMENT

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THE NOTES OF TIME
Every garment carries the rhythm of time — shaped by wear, light, and the passing of seasons. Nothing remains untouched by years; fabric breathes, color softens, fibers relax. Yet when a piece is crafted with true excellence, age only enhances its soul, arriving slowly, gracefully, beautifully.

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MALO’S SECRETS
Every Malo sweater has its own story — a life woven through touch, time, and care. Whether worn sparingly or cherished daily, each piece deserves its own ritual of renewal. Through the Malo Forever Service, garments are restored with expert washing, anti-pilling treatments, and delicate repairs for holes or stretched fibers. With the precision of artisans — and the intuition of alchemists — we revive each piece, softening the marks of time while preserving its memory.

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Discover Our Cashmere

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