Training Example: Cornell Health – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[IMG: Front Page Banner]

[H1] Welcome to Cornell Health
Helping you live well to learn well

Who We Serve

[IMG: Front Page Banner]

[H2] Featured Information

[H3] New Student Requirements
Have questions about completing your New Student Health Requirements? Find detailed instructions here, and learn what to do if you can't meet your requirements before coming to campus.
[H3] Prescription Transfers
Need a medication refill while you're away from campus? Our pharmacy can transfer your Cornell Health prescription to your home pharmacy. Learn how to get refills when you're away from campus.
[H3] "Let's Meditate" Sessions
Let's Meditate guided meditation sessions are being offered through the summer on Tuesdays, Thursdays, and Fridays, in person and online. Open to all Cornell community members!

[H3] Connect With Support 24/7
Students can call us 24/7 (607-255-5155) to speak with a medical or mental health care provider from Cornell Health or from our on-call service. Find more options for 24/7 support.

[IMG: how do I?]
[H2] How do I...
Give Cornell Health feedbackContact a Patient AdvocateRequest a program, speaker, or trainingLearn about health requirements for new studentsLearn about confidentiality protectionsGet a copy of my health recordsFind out about costs for careFind information about SHPApply for a health leave of absenceLearn about the university’s health excuse policyFind commonly used forms
[IMG: silhouette]
[H2] Especially for...
New studentsInternational studentsSummer studentsStudents of ColorLGBTQ+ studentsStudent athletesStudents with disabilitiesStudent spouses & partnersStudents with childrenStudents outside of IthacaStudents traveling abroadFaculty, staff, & post-docsVeteransParents & familiesResidential Staff
[IMG: explore]
[H2] Explore topics
Alcohol & Other DrugsBody Image & Disordered EatingBuilding ResilienceColds, Flu, & Sore ThroatsConcern for OthersDepression & AnxietyHazingNeurodiversityNutritionSexual AssaultSexual Health & RelationshipsSleepStress ManagementSuicide Prevention    [See all health topics]

[H2] Welcome, new Cornellians!
Cornell Health oversees the university's Health Requirements process, through which all new Cornell students provide information required to comply with state and federal laws, meet public health guidelines, and support their health care while at Cornell. Completion of health requirements is mandatory. Please pay attention to deadlines.
[H2] See instructions for:
Ithaca students (undergraduate, graduate, and professional)Cornell Tech studentsBrooks DC Start studentsPrecollege Studies StudentsContinuing Education & Summer Sessions studentsCornell China Dual Degree Programs students
[H2] More information:
Requirements FAQAddressing Compliance Problems
[H2] Contact Cornell Health's Requirements Office:
If you wish to contact our Requirements Office, you may do so in one of the following ways:Send a secure message through our patient portal: Log in to myCornellHealth using your Cornell NetID and password, and go to Messages > New Message > Send a message or attachment to Immunization Requirements.Call us during business hours: 607-255-4364 (Monday–Friday, 8:30 am – 4:30 pm, Eastern Standard Time).Per HIPAA privacy law, we NOT able to communicate about your New Student Health Requirements by email or through our Contact Form.

[H2] Hotlines and chat lines
You can also connect with someone now through one of these recommended local and national 24/7 hotlines and chat lines, including options especially for students of Color and LGBTQ+ students.

[H2] Consult with a medical or mental health provider
Students who need guidance or advice about a physical, mental health, or alcohol or other drug-related concern can call us 24/7 to speak with a health care provider. This service is available to all Cornell students within the United States.
[H3] Call us at 607-255-5155 (24/7) and follow the prompts to ...
[H2] Consult with a medical provider:
During business hours, your call will be answered by our front-desk staff who can connect you with one of our nurses. When we’re closed, you will be connected with a medical provider from our 24/7 on-call service, AccessNurse, who can provide consultation, and refer you to community providers, when appropriate. (Interpretation services are available for those who wish to use their native language.)
[H2] Consult with a mental health provider:
During business hours, your call will be answered by a Cornell Health staff member who can connect you with a range of mental health resources. If you need immediate support, you may be scheduled into a same-day CAPS access appointment (online or in person).  When we're closed, you will be connected to a licensed therapist from ProtoCall, our on-call support team of mental health professionals. ProtoCall therapists are experienced in providing support for common concerns experienced by college students, and can also refer you to Cornell or community resources, when appropriate. (Consultation in different languages available.)
[H2] EMERGENCIES
If you are experiencing a medical or mental health emergency – for yourself, or someone else – please call 911. Visit our Emergencies & After-Hours Care page for more information.

[H3] See Also...
Local and national hotlines text linesMental Health at Cornell

[H2] Prescription refills
Call the pharmacy: 607-255-6976 (see pharmacy hours)Online refills: Log in to myCornellHealth then select “Pharmacy Requests” > “New Message” > "Request pharmacy services or send a message to the pharmacy."
[H2] COVID test kits
As of August 1, 2025, the university has discontinued its free COVID test kit program. COVID antigen (self) tests can be purchased for $5 in the Cornell Health pharmacy.PCR (lab) testing is available to students who meet clinical testing criteria: learn more about COVID testing.
Licensed name: "Gannett Cornell University Health Services Pharmacy"Hours: See Cornell Health's Hours pagePhone: 607-255-6976Fax: 607-254-5042Location & parking: Cornell Health, Level 4; see parking informationPrescribing clinicians: We are listed under "Cornell – zip code 14853" in the Surescript network
[H2] Pharmacy services
The Cornell Health Pharmacy welcomes all community members – including students, faculty, staff members, and visitors. We are open to the public, and invite you to rely on us for ...Prescription medication: We fill prescriptions from both Cornell Health clinicians and non-Cornell providers. If we do not have a medication or supply in stock, we can order it and usually receive it the next day. See prescription medication information below for details.Self-care medication and supplies: We offer a wide variety of non-prescription medications, self-care products, and sexual health supplies to support your health and wellness. Learn more about our self-care supplies, below.Consultation: Our pharmacists can provide private consultation about your prescription medications, including how to take them, potential side effects, and drug interactions. We can also help you choose the best non-prescription medication for your needs.24/7 vending machine: Visit our 24/7 vending machine inside our Ho Plaza entrance for non-prescription medications and self-care supplies, plus free Naloxone spray (Narcan®) and Fentanyl / Xylazine testing strips.
[H2] Prescription medication information:
[H3] Pharmacy insurance plans we accept
The Cornell Health Pharmacy accepts the following insurance plans. Please bring your insurance card, or a photo of your card on your phone.Cornell student health plan (SHP) (BIN 610502)Aetna US Healthcare (BIN 610502)Advance Rx (BIN 004336)Advance PCS (BIN 610415, 610239)Caremark (BIN 610029) – we accept most Caremark plans, but not all; please contact Caremark or our pharmacy to confirmExpress Scripts / Medco (BIN 003858, 610014, 020099, 011552)FLRx (BIN 003585, 012833)MedimpactOptum (BIN 610279, 610127)If you have one of the insurance plans we accept (listed above) — we can bill your plan directly. You will be responsible for the copay when you pick up your prescription.If you have a different insurance plan — you will need to pay for your prescription in full (see payment options below), and we will provide you with a receipt that you can submit to your insurance company for possible reimbursement.
[H3] Prescription copays, costs, & payment options
For those enrolled in Cornell's Student Health Plan (SHP), the prescription copays for a 30-day supply are:$12 (for generic)$40 (for preferred brand name)$60 (for non-preferred brand name)For all other accepted insurance plans (see above) – please check with your individual insurance company for information about prescription copays.If we do not accept your insurance plan – you will need to pay for your prescription in full, and we can provide you with a receipt that you can submit to your insurance company for possible reimbursement. You may ask our pharmacist for the price of a medication before getting your prescription filled by calling 607-255-6976 during business hours, or by sending a secure message through myCornellHealth (select “Pharmacy Requests” > “New Message” > "Request pharmacy services or send a message to the pharmacy").Paying for prescriptions:You can Bursar-bill your prescription charge (students only), or pay with credit/debit card (VISA, MasterCard, American Express or Discover), Apple Pay, or personal check. Staff and faculty may provide their Cornell NetID to have bills sent to their home.
[H3] How to fill or refill a prescription already on file at Cornell Health
Online: Log in to myCornellHealth (available 24/7). Select “Pharmacy Requests” > “New Message” > "Request pharmacy services or send a message to the pharmacy."By phone: You may also call the pharmacy at 607-255-6976 (see pharmacy hours).Time required: Your prescription will be ready for pick-up in two business days (if we cannot have the prescription ready within this time frame, we will contact you). You may also indicate when you'd like to pick up your prescription in the "Special Instructions / Comments" section when you order your prescription online. For urgent prescription refills, please come to the Cornell Health Pharmacy in person.Don't have any refills left? See "How to request a prescription renewal from your Cornell Health provider" below. Please allow additional time (on top of the "time required" above) for your prescription to be renewed and filled.
[H3] How to request a prescription renewal from your Cornell Health provider
If you don't have any refills left on your prescription, you will need to request a prescription renewal from your provider.Call 607-255-5155 during business hours (renewal requests are not accepted through myCornellHealth). Please plan ahead: We suggest calling at least 3 business days prior to your last dose. It may take your provider up to 2 business days to renew your prescription, and once the prescription is renewed, it may take our pharmacy staff an additional business day to refill the renewed prescription. (Note that calls made right before we close are at risk of not getting through due to high call volume.)
[H3] How to fill prescriptions from a non-Cornell Health provider
Prescriptions from non-Cornell Health providers within New York State must be e-scribed to the Cornell Health Pharmacy (listed as "Cornell – zip code 14853" in the Surescript network) to comply with NY State Law.Prescriptions from out-of-state providers can be dropped off, phoned in (607-255-6976), faxed (607-254-5042), or e-scribed to the Cornell Health Pharmacy (listed as "Cornell - zip code 14853" in the Surescript network).Federal law does not allow pharmacies to fill prescriptions ordered by providers outside of the U.S.Note: Most prescriptions for controlled substances (e.g., Adderall) are subject to both federal and state regulations. Talk with our pharmacist to learn more about filling C2 medications at Cornell Health.For ongoing prescription needs, consider transferring management of your prescription to a Cornell Health prescribing clinician (see below).
[H3] How to transfer a prescription to or from the Cornell Health pharmacy
New York State prescription transfer law has temporarily changed.Currently …If you would like to transfer your Cornell Health prescription to another pharmacy, Cornell Health must transfer ALL refills left on your prescription to the other pharmacy, and your prescription will then become void (unable to be filled again) at Cornell Health. If this is NOT your intention, please contact us and we will work together to meet your needs. You can call us at 607-255-6976, stop in to the pharmacy, or send us a secure message through myCornellHealth.To request a prescription transfer ....You must have refills left on your prescription. Log in to myCornellHealth (available 24/7). Select “Pharmacy Requests” > “New Message” > "Request pharmacy services or send a message to the pharmacy."You may also call our 24/7 automated refill service at 607-254-6337. Your patience with this process is appreciated. Very often phone lines are busy or your home pharmacy is in a different time zone, and we have to wait for them to open for business.If you are out of refills, see "How to request a prescription renewal from your Cornell Health provider," above.
[H3] How to transfer management of your prescription to a Cornell Health prescribing clinician
Schedule a medical appointment with your Primary Care Provider or another medical clinician: call us at 607-255-5155 or log in to myCornellHealth and click "Appointments." Bring your prescription (printed prescription or the prescription bottle) with you to your appointment. Be sure to plan ahead and schedule your appointment well ahead of when you will need your prescription filled.  If applicable, you can provide your previous health records detailing your diagnosis and treatment: bring them to your appointment, or upload them through myCornellHealth (log in to myCornellHealth and select “Pharmacy Requests” > “New Message” > "Request pharmacy services or send a message to the pharmacy"). Alternatively, you can have your previous health care provider fax them to us at 607-255-0269.If you take medication for an ADHD diagnosis and want to transfer your medication to a Cornell Health prescriber, please know that we require thorough documentation of your diagnosis. Please review our ADHD Resources PDF for details.
[H3] How to refill your prescription when you're away from campus
If you have refills left on your prescription:Request a prescription transfer to another pharmacy (see "How to transfer a prescription refill to or from the Cornell Health pharmacy," above).Or, you may take your prescription bottle/label from Cornell Health to a pharmacy in your area. The pharmacy can then call us and ask us to transfer the prescription to them so they can fill it. (Note: some State laws prevent this.) Be sure you have the phone number for the Cornell Health Pharmacy available when you make the request (607-255-6976).If you are out of refills: Please see "How to request a prescription renewal from your Cornell Health provider," above. When you request your prescription renewal, please indicate which pharmacy you'd like the prescription sent to.
[H3] How to have specialty medications sent to the Cornell Health Pharmacy
Students taking specialty medications (many of which require refrigeration) should have them sent by mail to the Cornell Health Pharmacy for distribution to the student. Medications can be mailed to:Cornell Health PharmacyC/O Tracey DeNardo110 Ho PlazaIthaca, NY 14853Exception: See special instructions for students providing their own serum for allergy shots. Students are responsible for monitoring the delivery and ordering of their own medications. When the medication is delivered to the pharmacy, we will contact you with a secure message through our patient portal, myCornellHealth.When you come to pick up your medication, please got to Window 3 in the pharmacy tell the pharmacy staff that you are picking up a "specialty medication" or "medication that was delivered to the pharmacy." You will be asked to show ID , so please have it ready.
[H3] What to know about medications for travel
We regularly fill prescriptions from our Travel Services clinicians and from outside providers. Please check in with us after your travel appointment to fill your prescription and plan your prescription pick-up.Please note:Your insurance company may not allow you to pick up your medication more than two weeks before your departure. We can get your information in advance and notify you when the prescription is approved and ready for pick up.If your prescription is greater than a 30-day supply, we may need to call your insurance company to get approval. We will need to know your destination, date of departure, and date of return.If you are traveling outside the U.S.:Please read this important information about medications and healthcare considerations.
[H3] OptumRX prescriptions for employees
The Cornell Health Pharmacy is a pickup location for OptumRX maintenance and specialty medications (see details here).Cornell employees with Aetna health plans can also fill and pick up OptumRX 90-day prescriptions at the Cornell Health Pharmacy rather than having them filled by OptumRX and mail-delivered to their home. The prescription copay is the same as through OptumRX Home Delivery: $10 for generic medications, $60 for preferred medications, and $90 for non-preferred medications.To participate, ask your clinician to “e-scribe” your 90-day prescription to the Cornell Health Pharmacy (listed as “Cornell – zip code 14853” in the Surescript network). When we receive your prescription, we will keep it on file until you contact us (607-255-6976 or myCornellHealth) to fill it for you. We do not auto-fill prescriptions.
[H3] Disposing of medications & sharps
[H3] Medication disposal
Improper disposal of old and unused medications – even over-the-counter medicines – can pose a significant health risk to others. Never flush such medicines down the sink or toilet, or throw them in the trash. Doing so puts dangerous chemicals into our water supply and into the soil.Instead, bring unused medications (tablets, capsules, patches, and liquids) to the Cornell Health Pharmacy for safe disposal. Original packaging is not required; just be sure all items are properly sealed.Other drop box locations:Cornell University Police (G2 Barton Hall)Tompkins County SheriffIthaca Police DepartmentCayuga Heights Police DepartmentDryden Police DepartmentTC3 Police Department (Dryden)Groton Police DepartmentTrumansburg Police DepartmentFor other drop box addresses, call 2-1-1
[H3] Sharps containers
"Sharps" containers are made for the safe disposal of used needles and syringes. They are typically made of hard plastic so that needles cannot poke through.If you use needles or syringes – for any purpose – please obtain a sharps container. Improper disposal of needles and syringes can pose a significant health risk to others, so it is important to dispose of them safely.Sharps containers are available to students for free at the Cornell Health pharmacy (and to others at cost). Most other pharmacies carry sharps containers, too. You may return full containers to the Cornell Health pharmacy for safe sharps disposal.
[H2] Self-care & other supplies:
[H3] Non-prescription medication & health supplies
The Cornell Health Pharmacy maintains a large inventory of non-prescription items and health supplies our customers want and need most.Among hundreds of items, you’ll find:medicines and pain killers to manage symptoms of headache, cold, flu, sore throat, allergies, stomach and intestinal distress, etc.first aid kits and supplies (antibiotic ointment, bandages, band-aids, cold/hot packs)oral hygiene supplies (tooth brushes, tooth paste, mouth wash)eye and ear care supplies (saline solution, contact lens cleaner, eye drops, ear plugs, ear wax remover)feminine hygiene supplies (pads, tampons, yeast infection treatment)shampoo, lotion, sunscreen, and other personal care itemsvitamins and supplementslight boxes and full-spectrum light bulbssharps containerstravel supplieshealthy snacksl