Training Example: HCA Healthcare UK – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1] For expert treatment, focused on you. Choose HCA Healthcare UK
[H2] How can we help get you started?
Book an appointmentfocus anchorClose
[H2] Need a specialist?
We provide exceptional specialist care in all areas of medicine across our network of hospitals and treatment centres. Find an appointment with one of our consultants today.
Find a consultant in London
Find a consultant in Manchester
Find a consultant in Birmingham
[H2] GP Services
Whether you need to see a GP today, tomorrow or at a time and place that suits you, we can help.
Book a GP appointmentView all GP services
Call us today focus anchorCloseLondon Enquiries & Appointments020 7079 4344020 7079 4344Monday to Friday: 8am - 6pmManchester Enquiries & Appointments0161 641 83380161 641 8338Monday to Friday: 8am - 8pmSaturday: 8am - 5pmBirmingham Enquiries & Appointments0121 812 30510121 812 3051Monday to Friday: 8am - 6pm
[IMG: Cancer care brand video still high res]
[H2] Welcome to HCA Healthcare UK
Where you’re treated is your choice, a big one.
You might be one of the millions of people in the UK who are covered by private medical insurance, but do you know where you’re treated is your choice?
With over 3000 specialists across our hospitals, outpatients and medical centres, we give our patients the gold standard in care from consultations through to treatment.
[H3] Getting you back to your best self
Whether it’s the consultant you see, the location you visit, or the date and time of your appointment, healthcare should feel personal. It’s how we do things, empowering our patients to choose the best place for them to feel reassured, no matter the symptom or condition. We’re here when you need us.How can we help you?
[H3] Healthcare as unique as you are
At HCA UK we believe that you and your family should have access to the latest proven diagnostic, medical and surgical technology. That's why we've invested over £500m in our facilities to make sure that our hospitals and specialist centres are among the best-equipped in the world.More about pioneering treatments and technology
[H3] Where details matter
At HCA UK we want you to feel welcome from the moment you arrive at any of our locations. Our friendly and expert teams will be by your side, dedicated to making you and those who support you, feel welcome and reassured that every aspect of your care is personalised to your needs.
Some of our patients' share their experiences to help others undergoing medical treatment. Read their stories to see what happens when you get the HCA UK treatment.
[IMG: LOC 20 years of progress_0925_013.jpg]
[H2] Leading care, recommended by patients
We’re constantly evolving our services to ensure every patient gets the high-quality, personalised care you value. We’re proud to have a higher proportion of CQC ‘Outstanding’ ratings than any other private hospital network in the UK and our unparalleled care means that 98% of patients recommend HCA UK*.
Learn more about HCA Healthcare UK
[IMG: Female gp listening to patient]
[IMG: cqc logo dark sitecore]
[IMG: cqc logo dark sitecore]
Care Quality Commission verifiedAll HCA UK hospitals are rated Good or Outstanding.32,000+ reviewsVerified by:
[IMG: doctify logo lgt]
32,000+ reviewsVerified by:
[IMG: doctify logo lgt]
[H2] Our service lines
Access specialised careWe offer specialised care across all areas of medicine to treat a broad range of conditions, including those that are very rare. Our experts collaborate on multidisciplinary teams to share knowledge and offer holistic and tailored treatment plans.
Search all departmentsLearn more
[IMG: Spine Brand 2026.png]
Orthopaedics and spinal careLearn moreLearn more
[IMG: Women]
Women's healthLearn moreLearn more
[IMG: Cardiac Brand 2026.png]
Cardiac careLearn moreLearn more
[IMG: Pregnant women by window 1287119764.jpg]
Maternity careLearn moreLearn more
[IMG: The Harborne Hospital_0625_098.jpg]
Neurology and NeurosurgeryLearn moreLearn more
[IMG: Cancer care brand video still high res]
Cancer careLearn moreLearn more
[IMG: LFC_Portland_1124_02.jpg]
Fertility and reproductive medicineLearn more
[H2] GP and urgent care services
See a trusted GP quickly
[IMG: THSC_0823_136]
[H2] GP services
Same or next day appointments with doctors available in person, via video or telephone at a time and place that suits you.Learn more
[IMG: The Princess Grace Hospital _ 0523_008]
[H2] Urgent care
Our network of Urgent Care Centres across London are available 365 days a year. No appointment needed. Just walk in.Learn more
[IMG: Patient with radiographer CT scan]
[H2] Health screening
Our GP-led screening programme covers a wide range of health parameters, including cardiovascular health, cancer markers, genetic predispositions, metabolic disorders, and more.Learn moreView all GP services
[H2] HCA UK Services
Becoming a HCA UK patient
[IMG: Womens Health at home with water bottle]
[H2] Outpatient
Our Outpatients across the UK use the latest equipment and technology to offer a broad range of advanced tests, imaging services and outpatient procedures.Learn more
[IMG: Fertility ultrasound]
[H2] Tests & scans
We invest in the most advanced technology and provide all major tests and scans. Our diagnostic pathology tests are provided by our accredited in-house laboratory.Learn more
[IMG: Male patient in bed]
[H2] Day patients
In some cases, you can visit us as a day patient if your required treatment can be undertaken within six hours.Learn more
[IMG: nurse making a bed 893378478.jpg]
[H2] Inpatient treatments
We’re here to make sure your time with us is a comfortable and positive one. From the moment you walk in, you'll experience home comforts and responsive services that are tailored to your needs.Learn more
[IMG: Technician looking into microscope]
[H2] Second opinion
Ask for a second opinion if you want the reassurance of another expert reviewing your diagnosis and treatment plan.Learn more
[IMG: Endometriosis Physiotherapy 1078576050.jpg]
[H2] Physiotherapy
Experienced physios who specialise in different areas of physiotherapy, including musculoskeletal, respiratory, neurological and maternity.Find out more
[H2] Accessing care
New to private healthcare?At HCA UK, we make access to private care as seamless as possible for you and your family. If you have private medical insurance and your treatment is covered, we can help connect you with the right specialist consultant. If you’re looking for a diagnosis or treatment, don't have private medical insurance but don’t want to wait, all of our services can be paid for as and when you need them.Access care with insuranceLearn more about self-payPlay video
[IMG: TWH_Sept23_106]
[H2] Private ICU
Critical care for adults and childrenIn all of our hospitals we have the expertise and capability to be able to care for patients no matter how complex their health needs, this includes having intensive care units and specially trained intensive care experts in all of our hospitals.More about ICU for adultsMore about ICU for children
[H2] Latest from HCA Healthcare UK
[IMG: St Paul]
Feb 17, 2026
[H3] HCA Healthcare UK invests in City of London
HCA Healthcare UK is expanding its network with a £17 million outpatient, primary care and diagnostics centre in Paternoster Square in the heart of St Paul's.NewsDec 8, 2025
[H3] HCA UK becomes first and only independent healthcare provider to introduce Medtronic’s Affera™ Mapping and Ablation System
Press releaseOct 15, 2025
[H3] Leaders in Oncology Care Celebrates 20 Years at the Forefront of Cancer Treatment
Press releaseSep 11, 2025
[H3] HCA Healthcare UK delivers pioneering TIL therapy in clinical trial for patient with metastatic lung cancer
Press releaseSep 3, 2025
[H3] HCA Healthcare UK Announces Leadership Change Across Its Harley Street Portfolio
Press releaseAug 12, 2025
[H3] First lung cancer patient treated at HCA UK with pioneering bispecific antibody therapy
NewsJul 4, 2025
[H3] From supercars to super surgeons
News
[IMG: Chris Ogden 2025 2.jpg]
Apr 28, 2025
[H3] HCA Healthcare UK marks milestone 20 years since first robotic surgery in independent sector
NewsApr 8, 2025
[H3] First UK birth following womb transplant
NewsMar 7, 2025
[H3] HCA UK offers amyloid-targeting therapies for the treatment of early-stage Alzheimer's disease
Press release
[IMG: Myeloma CAR T group photo.jpg]
Feb 19, 2025
[H3] Ground breaking blood cancer treatment
NewsMore news from HCA UK
[H2] Patient stories
[H5] From fertility journeys to knee-surgery, read the personal accounts from some of our patients whose experiences may help others undergoing medical treatment.
Previous Slide
[IMG: Andrew]
[H3] Andrew's story
“I couldn’t move my legs at all, and my arms only partially. But now I can walk six miles. I wouldn’t have got that without the physio team at The Christie Private Care, I simply wouldn’t have.”Read the story
[IMG: Georgia]
[H3] Georgia's story
At just 20 years old, Georgia was about to fulfil her dream of opening her own beauty salon when persistent symptoms led to an unexpected diagnosis of bowel cancer. Read the story
[IMG: Mark Chapman patient story picture.jpg]
[H3] Mark's story
For years, left leg pain had been an irritating thing in Mark’s life. “I had a dull, constant ache behind my knee and in my calf when I was standing, especially towards the end of the day when I had been up and about a lot.”Read the story
[IMG: Dave and Hallie Hawkins.jpg]
[H3] Hallie's story
When six-year-old Hallie was admitted to The Portland Hospital in July, her parents were facing an anxious wait. What began as abdominal pain led to a query of appendicitis and, following surgery, concerns around possible sepsis.Read the story
[IMG: JayneSmithphoto.jpg]
[H3] From a chronic cough to living (and loving) life - Jayne’s story
Around 15 years ago, Jayne (57) from Cornwall, developed a chronic cough following a hospital admission for severe pneumonia. It also left her with no voice for over a month. Read the story
[IMG: Steve_Mole.jpg]
[H3] How a valve replacement helped Steve breathe easy again
When Steve found out his breathlessness was caused by a narrowed aortic valve, he was terrified of the thought of the open-heart surgery that might be needed to treat it. But with the expertise of Professor Sagar Doshi at The Harborne Hospital, he learned he could have a ‘keyhole’ alternative called TAVI.Read the story
[IMG: Mr Brandon Zuck - endoscopic spinal patient case study.jpg]
[H3] Back on track: How surgery helped a visitor from America get free from pain
Brandon Zuck had just arrived in the UK from America. It was the beginning of a holiday he’d been looking forward to, a chance to catch up with friends, a little sightseeing. Needless to say, a complex surgical procedure was not on the must-do list.Read the story
[IMG: Grahams Story]
[H3] Graham's story
Graham shares his experience of being diagnosed with prostate cancer, his treatment under the care of Mr Vijay Ramani at The Christie Private Care - part of HCA Healthcare UK, his choice to be treated with robotic surgery and his emotional and physical recovery. Read the story
[IMG: THSC_Mr Bahrami_Nov 23_032.jpg]
[H3] A simple heart screening revealed Mahmoud’s tumour
At 55, Mahmoud had never felt fitter. The orthodontist from northwest London enjoyed daily exercise classes and a range of sports. It was only when a relative was diagnosed with cardiovascular disease that his wife suggested he arrange a routine heart health check-up. Read the story
[IMG: Mr Whitehouse_case study.jpg]
[H3] Graeme's story
After experiencing persistent stomach pain for a week, Graeme visited his GP practice. A series of tests led to an unexpected diagnosis of prostate cancer, and for Graeme, the chance to benefit from innovative surgery at The Harborne Hospital in Birmingham.Read the story
[IMG: PHOTO-2024-08-09-17-24-34.jpg]
[H3] Designing a new heart
Using his experience in 3D printing for his architecture clients, David built a life-size model of his own heart and ribcage to help visualise and plan his endoscopic heart surgery with Mr Toufan Bahrami.
Just two months after undergoing heart surgery at The Harley Street Clinic, David, who is in his 70s, is looking forward to his forthcoming trip to Copenhagen, Stockholm and Gothenburg with his wife.Read the story
[IMG: Sara_Murray.jpg]
[H3] "I took an eight-hour flight to the States ten days after spinal surgery"
After suffering months of discomfort, Sara’s lower back and shooting leg pain became so excruciating she could barely stand, and was diagnosed with a slipped disc. Her consultant referred her to Mr Irfan Malik, a highly experienced consultant neurosurgeon at The Harley Street Clinic who could perform endoscopic ‘keyhole’ spinal surgery.Read the story
[IMG: Oluwatoyin’s story.jpg]
[H3] Oluwatoyin's story
After giving birth to her second daughter in 2017, Oluwatoyin was diagnosed with bowel cancer. After initial treatment, her cancer returned and she was told she had just six months to live. That’s when Oluwatoyin found the Sarah Cannon Research Institute, and now, seven years on from that devastating news, she shares her inspiring story of how being on a clinical trial has given her precious time with her daughters, hope for the future, and has enabled her to follow her dream of becoming a nurse.Read the story
[IMG: A perfect match Paul Neil and Felix.png]
[H3] How Lister Fertility Clinic helped two fathers-to-be
Paul is sitting in his home in Belfast, with his husband Neil and their beautiful three-month-old son Felix, talking about their journey to fatherhood – a journey that the Lister Fertility Clinic, part of HCA Healthcare UK, accompanied them on.Read the story
[IMG: Vanessa shares her story.jpg]
[H3] Vanessa's story
In 2010 Vanessa was diagnosed with myeloma - an incurable type of blood cancer - after seeking medical help for severe back pain, which she initially assumed was an injury from climbing; a hobby she had taken up earlier in the year.Read the story
[IMG: Emilies concussion skiing story IMG_0959 2.JPG]
[H3] Emilie's concussion story
"I just want to warn people they shouldn’t underestimate it," says 17-year-old Emilie. "Concussion can be really serious. I would urge people to get checked out as soon as possible, not just to 'wait and see'."Read the story
[IMG: Neil Coleman Patient Story.jpg]
[H3] From a limp to ultramarathons
In May 2022, Neil underwent a combined total knee replacement and simultaneous removal of the PVNS under the care of Mr Pollock at The Princess Grace Hospital. Initially incredibly nervous about the procedure and what his world could look like post-operation, life has completely changed.Read the story
[IMG: Michael hip arthritis recovery.jpg]
[H3] Michael's MAKO hip surgery to treat his arthritis
73 year-old Michael, an avid walker and charity worker, was diagnosed with arthritis in January 2021. After facing long waiting times and increasing pain that was becoming more frequent, he started to lo

[H1] Investigations and diagnostic services
Tests and scansThe right diagnosis is vital, not just for your physical well-being but for your peace of mind. At HCA Healthcare UK, we use the latest diagnostic equipment and technology to help us deliver the most accurate and minimally invasive diagnoses.

HomeServices
[H2] Services at HCA UK
Where you’re treated is your choice, a big one.Whether it’s the consultant you see, the location you visit, or the date and time of your appointment, healthcare should feel personal. It’s how we do things, empowering our patients to choose the best place for them to feel reassured, no matter the symptom or condition. We’re here when you need us. So, how can we help you?Book an appointmentfocus anchorClose
[H2] Need a specialist?
We provide exceptional specialist care in all areas of medicine across our network of hospitals and treatment centres. Find an appointment with one of our consultants today.
Find a consultant in London
Find a consultant in Manchester
Find a consultant in Birmingham
[H2] GP Services
Whether you need to see a GP today, tomorrow or at a time and place that suits you, we can help.
Book a GP appointmentView all GP services
[IMG: Nurse with patient 1412518760.jpg]
[H2]
[H2] Getting the HCA UK treatment
Whether it’s the consultant you see, the location you visit, or the date and time of your appointment, healthcare should feel personal. Choice makes healthcare extraordinary. It’s how we do things, empowering our patients to choose the best place for them to feel reassured, no matter the symptom or condition. We’re here when you need us.Play video
[H2] Find a medical specialty
Whether you need help improving heart health, or support with a recent diagnosis, knowing where to go when you have a medical concern can be tough. Our referrals and outpatient teams can point you in the right direction, offering you access to over 3,000 expert consultants, many of whom are leaders in their field.

[IMG: Cardiac Brand 2026.png]
[H2] Cardiac care
Offering rapid, responsive care, and a wide range of diagnostic tests, we perform more cardiac procedures than any other UK private healthcare provider – with exceptional outcomes.Learn more
[IMG: Cancer care brand video still high res]
[H2] Cancer care
From the very first moment we meet, you can be assured that when you choose HCA Healthcare UK for your cancer care, you’re choosing a network of expertise and a wealth of experience, combined with the latest cancer treatments.Learn more
[IMG: Women]
[H2] Women's health
We offer dedicated women’s healthcare at every stage of life. Discover our fast, thorough, specialist services and access the personalised care you need.Learn more
[IMG: LFC_Portland_1124_02.jpg]
[H2] Fertility and reproductive medicine
Lister Fertility Clinic is one of the leading private fertility treatment centres in the UK, running IVF treatment and fertility clinics across London that are amongst the most successful in the country.Learn more
[IMG: The Princess Grace Hospital _ 0523_050]
[H2] Gastroenterology
Private expert care for digestive health and a wide range of gastrointestinal conditions in London, Birmingham and Manchester. Our gastroenterology services specialise in diagnosis and treatment of conditions affecting the stomach and intestines. Learn more
[IMG: Two friends sharing a coffee 1461124815-3 credits.jpg]
[H2] Men's health
At HCA Healthcare UK, we’re committed to offering pioneering treatments and exceptional care for conditions affecting men’s health, including prostate cancer, lung cancer, male fertility and urological problems.Learn more
[IMG: Spine Brand 2026.png]
[H2] Orthopaedics and spinal care
Our leading orthopaedic specialists offer fully personalised care for everything from sports injuries and spinal conditions to joint replacements. With appointments in as little as 24 hours.Learn more
[IMG: The Harborne Hospital_0625_098.jpg]
[H2] Neurology and Neurosurgery
Here at HCA UK we have a global reputation for successfully managing and treating the most challenging neurological conditions. With the best minds, theatres and intensive care units, along with specialist nursing teams, we are able to provide acute care for all our patients.Learn moreView all medical specialties
[H2] Find the right appointment for you
From GP and specialist consultations to state-of-the-art diagnostic tests, we’re here to make booking as easy as possible. The links below will help you to get the care you need, when you need it.
[H2] Finding a GP
Get a GP appointment at a time and place that suits you – whether in person, online, or over the phone, often in as little as 24 hours. Our clinicians offer personalised advice and plenty of time to discuss as many concerns as you need. And if you need specialist care? Don’t worry. With our multidisciplinary network of over 3,000 consultants, we’ll get you the help you are looking for.Find out more
[H2] Finding a consultant
When it comes to finding a consultant, we have over 3,000 to choose from, so you can be confident you’ll find the right specialist for your unique needs. Covering a wide range of medical specialties, supported by Doctify ratings and the next appointment slot listed, we’ve made the selection and booking process as simple as possible, so you can choose the most convenient time and place for you.Find out more
[H2] Finding tests and scans
Whether you need a routine blood test or urgent MRI, we can provide a full range of diagnostics to address your symptoms. Our consultants are supported by the latest testing and scanning equipment and technology, and will take time to discuss your options with you in full.Find out more
[IMG: nurses meeting 1765296291.jpg]
[H2] New to private healthcare?
How to access private healthcareAt HCA UK, we make access to private care as seamless as possible for you and your family. If you have private medical insurance and your treatment is covered, we can help connect you with the right specialist consultant. If you’re looking for a diagnosis or treatment, don't have private medical insurance but don’t want to wait, all of our services can be paid for as and when you need them. Access care with insuranceLearn more about self-pay
[H2] Locations
Our hospital networkPrevious Slide
[IMG: THSC_0823_009]
[H4] The Harley Street Clinic
35 Weymouth Street W1G 8BJ LondonView locationGet directions
[IMG: The Lister Hospital main entrance]
[H4] The Lister Hospital
Chelsea Bridge Road SW1W 8RH LondonView locationGet directions
[IMG: building_1_external_river_night_09_2017_LBH]
[H4] London Bridge Hospital
27 Tooley Street SE1 2PR LondonView locationGet directions
[IMG: The Portland Hospital_Nov 23_185.jpg]
[H4] The Portland Hospital
205-209 Great Portland Street W1W 5AH LondonView locationGet directions
[IMG: The Princess Grace Hospital _ 0523_007]
[H4] The Princess Grace Hospital
42-52 Nottingham Place W1U 5NY LondonView locationGet directions
[IMG: TWH_Sept23_243]
[H4] The Wellington Hospital
8A Wellington Place St John's Wood NW8 9LE LondonView locationGet directions
[IMG: The Wilmslow Hospital_0126_03.jpg]
[H4] The Wilmslow Hospital
52-54 Alderley Road Wilmslow SK9 1NY CheshireView locationGet directions
[IMG: UCH Grafton Way_1221_37]
[H4] HCA Healthcare UK at University College Hospital
Grafton Way Building 1 Grafton Way WC1E 6AG LondonView locationGet directions
[IMG: building_4_external_09_2017_Christie]
[H4] The Christie Private Care
Wilmslow Road M20 4BX ManchesterView locationGet directions
[IMG: MG_HCA_Harborne_0648.jpg]
[H4] The Harborne Hospital
Mindelsohn Way B15 2TQ BirminghamView locationGet directions
[IMG: LABS 0922_61]
[H4] HCA Healthcare UK Laboratories
10a Capper Street WC1E 6JA LondonView locationGet directions
[IMG: THSC_0823_154]
[H4] Sarah Cannon Research Institute
93 Harley Street W1G 6AD LondonView locationGet directionsNext SlideView all locations
[H2] Frequently asked questions
[H3] What does it mean to “get a referral”?
To book a consultation with one of our consultants, you’ll most likely need to request an open referral from your GP. They’ll provide you with a letter or email advising that you need further specialist treatment, or that you’ve decided to explore this option.
[H3] Do I need a referral to become a HCA UK patient?
We do offer a number of elective treatments available without a referral. Contact our enquiries team and we'll happily talk you through how you can access our treatments and services.
[H3] I have private medical insurance, so how do I book an appointment?
We work with most insurers, so please contact your insurance company and check whether or not HCA Healthcare UK can provide treatment under your policy. It’s worth having your policy number and treatment authorisation code to hand when contacting us by either calling 020 3993 4232 or by booking an appointment online.
[H3] How much is a procedure or operation if I want to pay myself?
If you want to pay for your treatment, please contact our self-pay team on 020 3733 0947. They’ll be able to provide you with information on the procedure and costs involved. Please remember that any further tests, investigations, treatment and consultant fees are separate and not included in procedure costs, as well as any medications prescribed.
[H3] Will I be able to have the latest treatments?
Yes. Over the last 10 years, we've invested over £500m in new technologies and facilities to ensure our patients have access to truly extraordinary healthcare in state-of-the-art facilities. Many of our consultants are pioneers in their field, leading the world in medical research and innovation, and ensuring our patients have access to the latest treatments available.
Search our treatments
[H3] Can I see a GP through HCA Healthcare UK?
Absolutely. You can see one of our GPs in person, online or discuss your concerns over the phone, if preferred. If you’d like to book a GP or primary care appointment, you can either use our online form here, or call us on 020 3993 4232 (lines are open Monday to Friday 8am -5.30pm).
[H3] Where are your hospitals and centres?
We have over 50 facilities, most of which are in Central London, with some others located in Birmingham and Manchester. You can use our consultant finder  to find a specialist and filter by location to find the one that suits you best.
[H3] How will I know if you offer the treatment that I want?
When you meet with one of our consultants, your treatment and therapy options will be explored so you can get you back to doing what you enjoy as safely and as quickly as possible. Whether you need surgery or supportive therapy, our incredible network of 3,000 consultants can discuss various routes and provide fully personalised treatment plans.
[H3] Can I get access to urgent care?
We can provide urgent care with no appointment needed at dedicated walk-in centres across London - all open 365 days a year. With adult centres in St John's Wood, Chelsea, London Bridge and Marylebone, and a specialist paediatric urgent care centre at The Portland Hospital, 94% of patients are seen within 15 minutes. Please note that for any life-threatening emergencies, you should always dial 999. Find out more about urgent care, or call 020 3993 8657.
[H3] How long will I have to wait for an appointment at HCA UK?
For non-urgent treatment, you will be offered a consultation in a few days of you getting in touch. Some appointments can be in as little as 24 hours, subject to availability.
[H3] Are appointments available on weekends?
Some of our consultants are available for appointments on a Saturday, and we are happy to check who is available and at which hospital. Call 020 3993 4232 to find out more or click here to book an appointment.
[H3] Can I choose which hospital or centre I am treated at?
You can search for the consultant online using our consultant finder, which will give you their clinic locations. While your nearest facility might not offer the treatment or service you need, we’ll always do our very best to make sure you're treated at the facility that's closest to your home. However, this isn't always possible as the nearest facility might not offer the treatment or service you need or want.
See all our locations
[H3] How can I see a list of your consultants?
You can use our consultant finder tool to search for consultants by name, the locations they work under, or their medical specialty. Or, if you prefer, you can call us on 020 3993 4232 to discuss your options. Our knowledgeable teams will be happy to help.

[H1] Becoming a patient
How to access care at one of our HCA UK facilities, including GP services, diagnostic tests and scans, consultations with a physician or surgeon, and hospital admissions
Call us today focus anchorCloseLondon Enquiries & Appointments020 7079 4344020 7079 4344Monday to Friday: 8am - 6pmManchester Enquiries & Appointments0161 641 83380161 641 8338Monday to Friday: 8am - 8pmSaturday: 8am - 5pmBirmingham Enquiries & Appointments0121 812 30510121 812 3051Monday to Friday: 8am - 6pm
[IMG: Nurse with patient 1412518760.jpg]
[H2] How to become a HCA UK patient
Getting the care you needAt HCA Healthcare UK, accessing medical care for you or your family is a seamless process. And you won’t have to wait long for your first appointment – we aim to see you within 48 hours of you getting in touch or being referred.
[H3] If you already know which consultant you'd like to see
It's easy to search for a consultant by their medical specialty. If you already know which consultant you would like to see, you can use our online form to request an appointment with the consultant of your choice.Book an appointment
[H3] If you have a referral from your GP
Most of our patients are referred to us via their GP – whether that’s an NHS GP or a private GP. You can also be referred by a physiotherapist. If you don’t have a diagnosis or a referral, you can make an appointment with one of our GPs.
[H3] If you don't already have a referral
Our private GPs have full referring rights to all of our facilities and consultants so they can refer you to an appropriate consultant or for further tests, quickly. It’s often possible to make a same-day or next-day appointment.More about our GP services
[H3] If you're an international patient
Lots of our patients travel from abroad for assessments and treatments at our facilities. We have a dedicated international team that looks after everything – from helping you sort out your visa to arranging a translator.For international patients
[H3] If you have private medical insurance
All of our consultants are covered by major medical insurers. In order to authorise your treatment, insurers usually needs to see a referral letter from a GP (NHS or private). Once you have a referral, contact your insurer. Please bring this authorisation with you when you come for your appointment.
[IMG: Misc_Cardiac_S1_3489_FINAL_V2.jpg]
reviewsVerified by: reviewsVerified by:
[H2] Your visit with us
A guide to being a patient at HCA UK
[IMG: Patient greeted by doctor]
[H2] Your visit to HCA UK
Helpful information about your visit as an outpatient, day case patient or inpatient.Find out more
[IMG: Playing nurse paediatrics.jpg]
[H2] Your child's stay
State-of-the-art treatment for your child in a safe, nurturing and compassionate environmentFind out more
[IMG: Female patient in bed 904794462.jpg]
[H2] Visitors information
At HCA UK, we'll do everything we can to make your time with us as comfortable as possible.Find out more
[H2] PAtient stories
Hear from our patientsPrevious Slide
[IMG: Patent case study photo - Lina and family.jpeg]
[H3] Balancing motherhood and a breast cancer diagnosis
For Lina, 45, from Kingston upon Thames, south-west London, an unexpected breast cancer diagnosis at 23 weeks’ pregnant came as a complete shock.Read more
[IMG: Tim Strugnell Cancer Case Study 1.jpg]
[H3] Tim's story
When Tim was told his prostate cancer was no longer responding to standard treatment options, and that he would have just months not years to live, he was determined to prove his doctor wrong. He was referred to the Sarah Cannon Research Institute and with optimism and hope embarked on a clinical trial.Read more
[IMG: Katie Cannon story picture.jpeg]
[H3] Katie’s story
When Katie found out her worsening vision was caused by a tumour, she was terrified of what might happen. But with the reassurance and surgical expertise of Mr Sinan Barazi at The Harley Street Clinic, her tumour was removed with minimally invasive surgery and her vision was restored.Read more
[IMG: Amelia Cherry Photo.jpg]
[H3] From excruciating pain to extraordinary care
Just before midnight on the 2nd August 2022, the Medical Concierge Centre received a call from the mother of Amelia, 29, who had had a nasty cycling accident. Read more
[IMG: Mr Whitehouse_case study.jpg]
[H3] Graeme's story
After experiencing persistent stomach pain for a week, Graeme visited his GP practice. A series of tests led to an unexpected diagnosis of prostate cancer, and for Graeme, the chance to benefit from innovative surgery at The Harborne Hospital in Birmingham.Read more
[IMG: Craig Shore Chemosat patient.jpeg]
[H3] Craig's story
Craig Shore never expected a routine eye appointment would lead to a rare cancer diagnosis. He shares his story of how he took charge of his health, and his experience of receiving chemosaturation therapy, a pioneering cancer treatment, at HCA Healthcare UK The Christie Private Care. Read more
[IMG: Justine Mix.jpg]
[H3] Justine’s story
“I would have considered myself to be extremely well-informed about ovarian cancer symptoms because a number of risk factors applied to me, I knew what to look out for. But even so, in hindsight I know I missed things or explained them away. When I look back, I think maybe I should have taken action a little bit earlier.”Read moreNext SlideView all our stories
[IMG: Female patient in bed 904794462.jpg]
[H2]
[H2] Don't wait, pay for yourself
You don't need private medical insurance to access care at our facilities. You can self-pay for all diagnostic tests and procedures we offer.
Learn more about self-pay

HomePatient and visitor informationPatient informationPatient storiesBack to Patient and visitor information
[H1] Our HCA UK Patient stories
Our patients’ storiesHear from our patients on their experiences at HCA Healthcare UK.
[H2] Cancer care
Previous Slide
[IMG: Georgia]
[H3] Georgia's story
At just 20 years old, Georgia was about to fulfil her dream of opening her own beauty salon when persistent symptoms led to an unexpected diagnosis of bowel cancer. Read full story
[IMG: Sali.jpg]
[H3] Sali's story
Sali, a mother of three young children from North Wales, never expected that trying to get back into fitness after having her twins would lead to an ovarian cancer diagnosis. She shares her experience of discovering a concerning pain that led to her successful, timely treatment at The Christie Private Care. Read full story
[IMG: Owen]
[H3] Owen's story
“I was 20 years old and living my best life at university. A brain tumour? I couldn’t believe it. I was training for a marathon with my friends, so I thought my symptoms were just exhaustion. But it was the cystic fluid from my tumour affecting my hand and leg.”Read full story
[IMG: Kats story image006.jpg]
[H3] Kat's story
After receiving an unexpected cervical cancer diagnosis, 42-year-old Kat has been treated for cancer twice and overcome cardiac surgery. No stranger to endurance, Kat has now broken a world record rowing across the Atlantic. Here she shares her inspiring story.Read full storyNext SlideView all stories
[H2] Cardiac care
Previous Slide
[IMG: Michael Wright.jpg]
[H3] Michael's story: Aortic aneurysm, how complex is it?
75-year-old Michael from Yorkshire received a reminder from his GP that people over 65 should undergo routine screening for aneurysms. "I didn’t really pay attention to it at first," he remembers, "because I was already ten years past the age they said you should start. I also didn’t have any worries or concerns about my health."Read full story
[IMG: PHOTO-2024-08-09-17-24-34.jpg]
[H3] Designing a new heart
Using his experience in 3D printing for his architecture clients, David built a life-size model of his own heart and ribcage to help visualise and plan his endoscopic heart surgery with Mr Toufan Bahrami.
Just two months after undergoing heart surgery at The Harley Street Clinic, David, who is in his 70s, is looking forward to his forthcoming trip to Copenhagen, Stockholm and Gothenburg with his wife.Read full story
[IMG: London Bridge Hospital _Sept 23_021.jpg]
[H3] Steven's story
Steven, 58, has practiced as a property barrister for 30 years and always been as active as possible through regular exercise and healthy eating. He was incredibly aware of the need to have good heart health as a result of cardiac problems in his family history, and consequently was incredibly focused on keeping himself on top form. But just one health screen changed that.Read full story
[IMG: Hans story.jpeg]
[H3] Hans's story
After years of cardiac troubles, a scan picked up that Hans’s aorta, the body’s largest artery, had swollen to six centimetres.Read full story
[IMG: James shares his cardiac story.jpg]
[H3] How a health kick revealed a serious heart condition
When the UK went into lockdown in March 2020, like millions of others, 56-year-old House Manager James took the opportunity to introduce some simple daily exercise into his busy work schedule. Little did he know that the changes would reveal a hidden heart condition, that would require a triple heart bypass to fix.Read full story
[IMG: Adrian_Moorhouse.jpg]
[H3] How a second opinion helped uncover a hidden cardiac problem
Former Olympic swimmer, Adrian, was used to prioritising his physical wellbeing and continued to exercise regularly, keeping him in good health into his 60s. But when he got out of the pool one day, he noticed that something wasn’t right.Read full story
[IMG: Steve_Mole.jpg]
[H3] How a valve replacement helped Steve breathe easy again
When Steve found out his breathlessness was caused by a narrowed aortic valve, he was terrified of the thought of the open-heart surgery that might be needed to treat it. But with the expertise of Professor Sagar Doshi at The Harborne Hospital, he learned he could have a ‘keyhole’ alternative called TAVI.Read full story
[IMG: Aithne diving.jpg]
[H3] "I thought I'd never dive again"
Aithne was diagnosed with a patent foramen ovale (PFO) or a ‘hole in the heart', and was treated by Dr Brian Clapp, Consultant Cardiologist at London Bridge Hospital, so she could get back to doing the thing she loved most: diving.Read full story
[IMG: Judith patient story.jpg]
[H3] Judith's cardiac treatment
For years, Judith knew there was something wrong with her heart. At London Bridge Hospital, she finally had the life-changing treatment she needed.Read full story
[IMG: Kashifs Story LBH.jpg]
[H3] Mr Aziz's blocked artery
Mr Aziz, 45, was struggling with breathlessness and fatigue due to a blocked coronary artery. Leading interventional cardiologists Professor James Spratt and Dr Jonathan Hill used a non-surgical procedure called a percutaneous coronary intervention (PCI) to solve the blockage.Read full story
[IMG: Kirtis story.jpg]
[H3] Kirti's heart rhythm story
How a life-changing cardiac procedure stopped Kirti worrying about her heart health. Kirti first felt a heart palpitation back in 2016 whilst out shopping. After delaying seeking specialist advice, she sought the expertise of Dr Mike Koa-Wing, Consultant Cardiologist at The Wellington Hospital, in 2020 after the palpations got worse. Here Kirti shares her story.Read full story
[IMG: World Heart Day - Davids story.jpg]
[H3] David's story: Life-saving heart surgery
When David needed a triple heart bypass, he got a referral into our Acute Admissions Service who operated on him when time was of the essence.Read full story
[IMG: THSC_Mr Bahrami_Nov 23_032.jpg]
[H3] A simple heart screening revealed Mahmoud’s tumour
At 55, Mahmoud had never felt fitter. The orthodontist from northwest London enjoyed daily exercise classes and a range of sports. It was only when a relative was diagnosed with cardiovascular disease that his wife suggested he arrange a routine heart health check-up. Read full story
[IMG: Raymonds story.jpg]
[H3] First-time visit to the UK for complex cardiac surgery
Raymond travelled all the way from his home in Houston, Texas to London Bridge Hospital for life-changing cardiac surgery in September 2020. Here he shares his story, and why he’s so grateful for the work of not only his consultant who operated on him, but the entire London Bridge Hospital team.Read full story
[IMG: Chris atrial fibrillation story.jpg]
[H3] Chris's story: Atrial fibrillation
Since he was a teenager, Chris (now 44) had suffered from an irregular heartbeat. Whenever his heart would beat too fast, he was told he was having a panic attack.Read full story
[IMG: David Potter Patient Story AAU.jpg]
[H3] David’s story: Recognising the need for urgent acute care
David is an energetic, friendly, 78 year old man with a smile that lights up a room. You’d never guess he’s managing two ongoing heart conditions – aortic stenosis and atrial fibrillation – and has recently recovered from acute pulmonary oedema, a condition that required a 10-day hospital stay.Read full story
[IMG: Susan patient story onco 20170615t150506.jpg]
[H3] Susan's journey to heart health
A family history of cardiac issues and annual check-ups unveiled a series of new conditions.Read full story
[IMG: Saleems story river walk Patient story 4.jpg]
[H3] "Time is of the essence with my heart, as I have diabetes"
Saleem, 57, keeps an active lifestyle to remain fit and healthy. He plays badminton once a week and goes for a walk in the morning and evening every day. Despite having type 2 diabetes, he continues to have a balanced and energetic life.Read full story
[IMG: Tod Davis.jpg]
[H3] Tod's story
For Tod, 59, an investment banker with 37 years’ experience working in the city, there was nothing to suggest that there was anything wrong with his health. Incredibly active and cycling 30 miles daily each way on his commute, it was only when he went for a health check that something alarming appeared. Read full storyNext Slide
[H2] Digestive health
Previous Slide
[IMG: Adrians story.jpg]
[H3] Adrian's story
'I first noticed something was wrong when I had pain in my stomach after eating.'
Adrian was on a three-month vacation with his wife, travelling across Europe, when he began to feel pain on the upper right-hand side of his stomach whilst staying in Scotland. On the journey Adrian’s pain worsened, so when he arrived in London he saw another doctor. After speaking to his travel insurer, he was authorised to see a specialist at HCA Healthcare UK.Read full story
[IMG: An intestinal failure success story J Ashby.jpg]
[H3] An intestinal failure success story
“I’m six foot two and my average weight at the time was around nine and a half, or 10 stone. If you look back at old family photos, I'm skin and bone, you know?”
Jon, 58, is recalling his referral for surgery a little over 10 years ago. Having lived with Crohn's disease of the small intestine for most of his life, he was showing signs of intestinal failure (IF) and was becoming dangerously malnourished.Read full storyNext Slide
[H2] Fertility
Previous Slide
[IMG: A perfect match Paul Neil and Felix.png]
[H3] How Lister Fertility Clinic helped two fathers-to-be
Paul is sitting in his home in Belfast, with his husband Neil and their beautiful three-month-old son Felix, talking about their journey to fatherhood – a journey that the Lister Fertility Clinic, part of HCA Healthcare UK, accompanied them on.Read full story
[IMG: Alice and Aaron patient story ICSI IVF Lister Fertility Clinic.jpg]
[H3] Alice and Aaron's fertility treatment
After being told they’d never have children, Alice and Aaron turned to the Lister Fertility Clinic. They now have a beautiful two-year-old daughter.Read full story
[IMG: Lister Fertility Clinic _Nov 23_012.jpg]
[H3] Sophia's story
Whilst unsure about motherhood, Sophia had no questions or uncertainty about her passion for filmmaking. And this is where HCA Healthcare UK’s Lister Fertility Clinic in Beaconsfield came in.Read full story
[IMG: LFC - Faye and Stevie 2.jpg]
[H3] Family matters - Faye and Stevie's story
For Faye, 35 and Stevie, 32, a couple who are both wheelchair users, their journey to parenthood is one of resilience and love, and perfectly demonstrates the importance of inclusive fertility care. Read full story
[IMG: Jayne patient story IVF Lister hero.jpg]
[H3] Jayne's IVF treatment
Jayne had been trying for 10 years to have a baby when she was diagnosed with polycystic ovaries. The Lister Fertility Clinic helped her conceive.Read full story
[IMG: Clare patient story IVF Lister hero.jpg]
[H3] Clare’s fertility treatment
Clare and her husband Derek thought they might never have children, until joining the egg-sharing programme at the Lister Fertility Clinic.Read full story
[IMG: Faye and Oliver increased background.jpg]
[H3] Faye and Oliver's story
For Faye and Oliver, their wish to start a family led them to discover the egg sharing programme at Lister Fertility Clinic.Read full storyNext Slide
[H2] Neurosciences
Previous Slide
[IMG: Andrews story Andrews hydrocephalus surgery story.jpg]
[H3] Andrew's hydrocephalus surgery story
Andrew Vago, 79, had been suffering from urinary incontinence for 10 years and also noticed a steady decline in his balance. He struggled to go up and down steps and he began to use a walking stick to help get around. His walking got worse over time and he lost strength in his left leg.Read full story
[IMG: Katie Cannon story picture.jpeg]
[H3] Katie’s story
When Katie found out her worsening vision was caused by a tumour, she was terrified of what might happen. But with the reassurance and surgical expertise of Mr Sinan Barazi at The Harley Street Clinic, her tumour was removed with minimally invasive surgery and her vision was restored.Read full story
[IMG: Owen]
[H3] Owen's story
“I was 20 years old and living my best life at university. A brain tumour? I couldn’t believe it. I was training for a marathon with my friends, so I thought my symptoms were just exhaustion. But it was the cystic fluid from my tumour affecting my hand and leg.”Read full story
[IMG: Ian patient story neuro rehab unit.jpg]
[H3] Ian's neurological rehabilitation
After a bike accident, Ian was left with an acute spinal cord injury. Ongoing therapy using advanced rehabilitation technology is helping him recover.Read full story
[H3] Martin Kemp and the Gamma Knife
In 1997, Spandau Ballet singer Martin Kemp had pioneering treatment for a brain tumour. And 14 years later, he opened the London Gamma Knife Centre.Read full story
[IMG: Jude patient story SDR Portland hero.jpg]
[H3] Jude's SDR surgery
Eight-year-old football fan Jude isn't letting cerebral palsy slow him down, thanks to a specialised procedure at The Portland Hospital.Read full story
[IMG: Lenny patient story SDR Portland hero.jpg]
[H3] Lenny's SDR surgery
Lenny was 13 months old when he was diagnosed with cerebral palsy. Thanks to specialised surgery at The Portland, his walking is rapidly improving.Read full story
[IMG: Finleys patient story SDR.jpg]
[H3] Finley's SDR story
After undergoing numerous tests during the first period of his life, Finley was diagnosed with cerebral palsy at 18 months old.Read full storyNext Slide
[H2] Men's health
Previous Slide
[IMG: An annual health check identified prostate cancer John Deans.jpg]
[H3] An annual health check identified my prostate cancer
In September 2019, John Dean went for his annual health screen - offered as part of his employer Rothschild & Co's health scheme. John was seemingly a fit and healthy 59-year-old with no signs or symptoms that suggested otherwise. However, this health screen prompted further tests, where it was discovered that John had prostate cancer. Here, John speaks about his experience and highlights just how important it was that he chose to attend his annual health screen.Read full story
[IMG: Mr Whitehouse_case study.jpg]
[H3] Graeme's story
After experiencing persistent stomach pain for a week, Graeme visited his GP practice. A series of tests led to an unexpected diagnosis of prostate cancer, and for Graeme, the chance to benefit from innovative surgery at The Harborne Hospital in Birmingham.Read full story
[IMG: Grahams Story]
[H3] Graham's story
Graham shares his experience of being diagnosed with prostate cancer, his treatment under the care of Mr Vijay Ramani at The Christie Private Care - part of HCA Healthcare UK, his choice to be treated with robotic surgery and his emotional and physical recovery. Read full story
[IMG: world cancer day jeff still.jpg]
[H3] Jeff's penile cancer experience
We speak to Jeff Addison, a 49-year-old husband and father of two who was diagnosed with penile cancer back in 2017. When he received his dia