Training Example: Solteq Plc – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H4] Nordic eCommerce trend report 2026

[H1] Nordic businesses are at a crossroads: evolve or fall behind

[H4] Solteq Plc

[H1] Simplifying the digital world to make a better tomorrow

[H4] eCommerce solutions

[H1] Leading expert services for eCommerce solutions

[H4] Offering for energy, water and district heating industry

[H1] Software solutions and expert services to the utilities sector

[H4] Solteq Commerce Cloud for restaurants

[H1] A modern, cloud-based POS system for the restaurant sector

[H4] Solutions for the automotive industry

[H1] Comprehensive solutions for the automotive sales and after-sales services

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[H4] Filter selection:

All industries
All industries
Car sales
Energy
Hotels and restaurants
Wholesale
Manufacturing
Retail
Public sector

[H2] Solutions
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SolutionsView all

[IMG: Young woman sitting on a sofa at loft apartment and doing online shopping in ecommerce]

[H3] eCommerce
Optimize your eCommerce platform for seamless user and brand experience across all channels.

[IMG: PIM - The product information of the bag is searched using the phone]

[H3] Product Information Management
Good quality product information has become a prerequisite for seamless multichannel commerce.

[IMG: Purple waves against black background]

[H3] AI-powered Product Information Management - PIMScribe
Our PIMScribe AI service produces thousands of inspiring product descriptions, marketing content and translations in 130+ languages.

[IMG: Woman presenting digital strategy, representing unified systems and connected customer experiences]

[H3] Digital Experience Platforms
A Digital Experience Platform (DXP) creates a unified digital backbone, connecting data, systems, and customer journeys across your business.

[IMG: Master Data Management - Two person discussing about Master Data Management issues]

[H3] Master Data Management
Master Data Management is essential for utilizing business data.

[IMG: Illustration of people working with Headless CMS website]

[H3] Headless CMS
Headless CMS brings one place for all the content to be used everywhere needed.

[IMG: Woman making e-commerce payment via mobile]

[H3] Composable Commerce
Composable Commerce replaces the traditional one-size-fits-all approach with a modular framework, allowing companies to easily assemble and scale their e-commerce solutions.

[IMG: Smiling woman in front of her shop as store]

[H3] Supply Chain Management (SCM) for Retail
Retail Supply Chain Management and Cost Optimization require real-time AI-based analysis of large amounts of data.

[IMG: Modeled plan of store premises.]

[H3] Assortment Planning and Store Space Optimization
Satisfied customers and profitable business with centralized assortment planning and store space optimization.

[IMG: Male waiter serving dinner to a female customer at a restaurant that is operated by Solteq Commerce Cloud point-of-sale system]

[H3] Point of Sales system (POS system) | Solteq Commerce Cloud
Comprehensive POS system for a variety of businesses.

[IMG: Two people on cashier desk, the saleswoman scanning a product to POS system.]

[H3] POS system for specialty retail | Solteq Tekso
The most versatile POS system for specialty and retail trade.

[IMG: Loyalty - word from a dictionary]

[H3] Loyalty and Gift Card
Solteq Gift Card is delivered with as a SaaS model and Solteq Loyalty is an easy-to-use SaaS service with fixed pricing.

[IMG: BI & Analytics - Data Analytics colleagues interpreting data results]

[H3] BI & Analytics
Combining data from various sources, analysing data, and utilising it to support decision-making provides competitive advantages to your business.

[IMG: People at the table exploring an easy-to-use and cloud-based Data Shovel solution that helps you model and automate data collection and storage in a data warehouse]

[H3] Data Shovel
Data Shovel is automation and modelling solution for modeling the modern Data Vault based datawarehouse.

[IMG: Close up of an eye with overlay of deep vision information from ecommerce store]

[H3] Deep Vision
Deep Vision identifies the customer's online struggles and how this affects the revenue.

[H2] Services
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ServicesView all

[IMG: Woman has accessibility issues with website, she has to look through magnifying glass]

[H3] Accessibility as a Service
Accessibility Service ensures your digital assets comply with EAA regulations.

[IMG: Advisory needed as three hiking women are looking a map in forest]

[H3] Advisory Services
Foster digital transformation that fulfils strategic-level business needs and objectives.

[IMG: Software development - software code on a screen]

[H3] Application Development
Our application development services combine in-depth knowledge of various industries and top-notch software development skills.

[IMG: Integrations - white plastic integration web]

[H3] Integration Services
Our integrations combined with strong expertise in many fields of business and technology guarantee supreme services.

[IMG: An expert leading a workshop and presenting solutions that support service personalization and business development.]

[H3] Personalization
Tailor digital experiences to individual customer needs with our personalization solutions, enhancing engagement and driving growth.

[IMG: Design Thinking process image on a table]

[H3] UX & Design
We develop intuitive and beautiful user experiences.

[H2] Industry specific solutions and services
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Industry specific solutions and servicesView all

[IMG: Two professionals reviewing data on a clipboard next to an industrial robot arm on a manufacturing floor]

[H3] Manufacturing
We help manufacturers shift from product-centric to customer-centric. Modernize dealer portals, unlock aftermarket value, and simplify digital operations.

[IMG: Man with his son on shoulders with windmill in the background]

[H3] Utilities
Software solutions and expert services to enhance the core business processes and to cater the needs of the utilities sector.

[IMG: Consulting team reviewing the client’s project plan. Collaborative expertise ensures every phase of the project is aligned, efficient, and delivers real business value.]

[H3] Consulting services for Utilities
Knowledge, skills, advice, and practical assistance for the rational use of digital operating environment.

[IMG: Headlight of a red sports car in a close up.]

[H3] Automotive
Comprehensive solutions for the automotive sales and after-sales services.

[H2] Latest Success stories
View latestClose

Latest Success storiesView latest

[IMG: Smiling customers accessing their information through self-service on a mobile phone]

[H3] Hyvinkään Lämpövoima
Hyvinkää Lämpövoima improved customer service with Solteq Utilities Self-Service, reducing routine work and freeing up resources for expert tasks.

[IMG: Two women under a snowy tree with mountain bikes in the Vuokatti landscape]

[H3] Vuokatti Ski Service
When a growing company needs a partner who can keep up with the pace.

[IMG: Levi]

[H3] Levi Ski Resort
Tekso brought clarity to Levi's store operations.

[IMG: A woman feeds a cow in a pasture. The woman is wearing a black cap and jeans, as well as a black t-shirt that says]

[H3] Lantmännen Agro
At the initiative of retailers, Lantmännen Agro implemented an online shop that combines the strength of the chain with local presence.

[IMG: Beamhill store]

[H3] Beamhill
Beamhill found a POS partner in Tekso that grows with them.

[IMG: Dual mass flywheels sold online await packaging on a cardboard box]

[H3] Futurez
Futurez's e-commerce renewal: dormant products started selling again.

[IMG: Tree silhouette against green leaves background]

[H3] Mari’s Treehouse
From dreams to everyday reality – Solteq Commerce Cloud supports Mari's Treehouse growth story.

[IMG: Korean-style picture of the Temple of Beauty]

[H3] Yeppo & Soonsoo
Yeppo & Soonsoo accelerated Nordic growth – Solteq POS system unified brick-and-mortar with Shopify.

[IMG: Close up of tooth model against blue background]

[H3] Nordenta
Solteq helped Nordenta streamline operations and enhance customer satisfaction.

[IMG: A PK-Puu truck loading timber at the company]

[H3] PK-Puu
Solteq Tekso Cloud POS system and WooCommerce online store boost the business in PK-Puu.

[IMG: Man working in electrical wholesaler warehouse]

[H3] Berggård Amundsen & Co AS
A new webshop grew online sales by 22%.

[IMG: Building materials]

[H3] Rakennustieto
Product information service and customer experience improvement with Adobe Commerce platform and Algolia search engine.

[H2] Latest news and blog
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Latest news and blogView latest

[IMG: Solteq Plc’s Interim Report cover]

[H3] Solteq Plc’s Interim Report January 1 – March 31, 2026 has been published
Weak first quarter – improved outlook for the rest of the year.

[IMG: Simplifiers podcast team]

[H3] Simplifiers podcast - Episode 8
?️ Stop blaming the frontend: Your product data might be the real problem.

[IMG: Simplifiers podcast team]

[H3] Simplifiers podcast - Episode 7
?️ This is why simplicity fails: The hidden friction that kills digital experiences.

[IMG: Annual Report cover 2025]

[H3] Solteq Plc’s Annual Report 2025 Has Been Published
Solteq Plc’s Annual Report for the financial period January 1 – December 31, 2025, has been published in English and Finnish.

[IMG: Simplifiers podcast team]

[H3] Simplifiers podcast - Episode 6
?️ When an IT delivery project fails, it often starts with a single sentence: “Here’s the budget, see you in six months.”

[IMG: Solteq Plc’s Financial Statements Bulletin cover]

[H3] Solteq Plc’s Financial Statements Bulletin January 1 – December 31, 2025 published
Comparable revenue and comparable operating result improved in the last quarter, but profitability fell short of expectations.

[IMG: Simplifiers podcast team]

[H3] Simplifiers podcast - Episode 5
?️ From Content to Conversion: What Fuels Real Digital Growth in 2026. Growth isn’t a plug-and-play solution, it’s a strategic discipline.

[IMG: Sacha Helfenstein and Pia Björn]

[H3] Solteq Named Liferay Industry Solution Partner of the Year for Manufacturing
The award was presented on February 3, 2026, during Liferay’s Sales Kickoff in Vienna, Austria.

[IMG: Simplifiers podcast team]

[H3] Simplifiers podcast - Episode 4
?️ Why digital transformations fail, and how to get them back on track. Digital transformation rarely fails because of technology. It fails because of people, structures, and misaligned expectations.

[IMG: Solteq Plc’s Interim Report cover]

[H3] Solteq Plc’s Interim Report January 1 – September 30, 2025 has been published
A Weak Quarter – Focus on Strengthening Profitability and Competitiveness.

[IMG: Tablet with Nordic eCommerce Trend Report 2026 table of contents on the screen.]

[H3] Nordic eCommerce trend report 2026
The Nordic eCommerce landscape is at a turning point. eCommerce in the Nordics has moved beyond experiments.

[IMG: Solteq Plc’s Half-year Report cover]

[H3] Solteq Plc’s Half-year Report January 1 – June 30, 2025 has been published
Slight Improvement in Result – Stronger Outlook for the Rest of the Year.

[IMG: Blue toned mountain view with trees and futuristic buildings. Space rocket flying to the space.]

[H3] Building Personalized Ecommerce Experiences: Why Content-First Architecture Matters
Content-first architecture helps teams build faster, keep content consistent across channels, and support personalization at scale. Here's why it matters.

[IMG: Simplifiers podcast team]

[H3] Simplifiers podcast - Episode 3
?️ This is not a test: AI is already changing everything. Artificial intelligence is everywhere; in our tools, our headlines, and our boardroom strategies. But while the hype grows, so does the confusion.

[IMG: Simplifiers podcast team]

[H3] Simplifiers podcast - Episode 2
?️ Simplifying Accessibility: Turning compliance into competitive advantage. The true motivation for improving digital accessibility isn’t about avoiding fines, it’s about prioritizing your users.

[IMG: Simplifiers podcast team]

[H3] Simplifiers podcast - Episode 1
?️ How to simplify personalization - without losing the human touch. Is your personalization strategy helping customers or creeping them out?

[H1] Contact us

[H2] Let's create better customer experiences together

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[H3]
[H2] Locations in Finland

[H4] Espoo
Solteq PlcRevontulenkuja 102100 EspooFinlandTel. +358 (0)20 14444
Show on map >

[H4] Tampere
Solteq PlcHatanpään valtatie 24 (4th floor)33100 TampereFinlandTel. +358 (0)20 14444
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[H4] Jyväskylä
Solteq PlcVapaudenkatu 48-5040100 JyväskyläFinlandTel. +358 (0)20 14444
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[H4] Kuopio
Solteq PlcHaapaniemenkatu 1870110 KuopioFinlandTel. +358 (0)20 14444
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[H4] Seinäjoki
Solteq PlcKauppatori 1-3 60100 SeinäjokiFinlandTel. +358 (0)20 14444
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[H4] Turku
Solteq PlcJoukahaisenkatu 6 (2nd floor)20520 TurkuFinlandTel. +358 (0)20 14444
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[H4] Lappeenranta
Solteq OyjValtakatu 49 (4th floor)53100 LappeenrantaTel. +358 (0)20 14444
Show on map >

[H3]
[H2] Locations in Denmark

[H4] Copenhagen
Solteq Denmark A/SHavneholmen 27 (ground floor)1561 CopenhagenDenmark
Show on map >

[H4] Aarhus
Solteq Denmark A/S​​TRÆThe Union SpaceKalkværksvej 5, 8th floor (Kalkvaerksvej)8000 Aarhus CDenmark
Show on map >

[H3]
[H2] Locations in Sweden

[H4] Stockholm
Aponsa ABArenavägen 41, plan 12SE-121 77 JohanneshovSweden
Show on map >

[H3]
[H2] Locations in Poland

[H4] Wroclaw
Solteq Poland Sp. z. o. oPiłsudskiego 10150-016 WrocławPoland
Show on map >

[IMG: Solteq Customer Service person answering to a call]

[H2] Solteq Customer Service
Please contact our customer service for all services and solutions related issues and service demands. In order to progress your request promptly, please use the direct contact details for solutions below.
[H4] Phone support
Phone support is open from Monday to Friday from 8am to 4pm.Solteq Tekso, Solteq Commerce Cloud and WooCommerce phone support is also on call from Monday to Friday from 4pm to 9pm, on Saturdays 8am to 6pm and on Sundays and holidays from 12pm to 9pm. On call duty during evenings and weekends is chargeable.

[H3]
[H2] Product Specific Support

[H4] Vehicle sales
tel. +358 9 5422 5433auto.help@solteq.com

[H4] Solteq Merx
tel. +358 9 5422 5434tukku.help@solteq.com

[H4] Solteq POS
tel. +358 9 5422 5440asiakastuki@solteq.com

[H4] Tekso
tel. +358 9 5422 5402asiakastuki@solteq.comEvenings and weekends:tel. +358 9 5422 5406

[H4] Solteq Commerce Cloud
tel. +358 9 5422 5421 (also evenings and weekends)asiakastuki@solteq.com

[H4] Utilities customer support
tel. +358 10 327 0011support@solteq.com

[H4] Solteq Finance applications
sqfinance@solteq.com

[H4] Gold Pos
tel. +358 9 5422 5455asiakastuki@solteq.com

[H4] WooCommerce
tel. +358 9 5422 5454asiakastuki@solteq.comEvenings and weekends:tel. +358 9 5422 5406

[H4] Norway
Customer support:tel. +45 3344 8555Commerce and Deep Vision:tel. +47 920 35 875

[H4] Sweden
Support is open:Monday to Friday from 8am to 5pm.General Customer support:tel. +46 (0)10 – 130 88 00Commerce Cloud support:tel. +46 (0)10 – 130 88 40

[H2] Invoicing

[H3] Finland

[H4] Solteq Plc
VAT ID: FI04904840
[H4] E-invoices
E-invoicing address: 003704904840Operator: GEP Finland Oy (former OpusCapita Solutions Oy)Operator ID: E204503
[H4] Pdf invoices
solteq.fi.idf1@pdfinbound.com
[H4] PEPPOL invoices from other countries than Finland
0216:003704904840
[H4] Other posts should be delivered to our street address:
Solteq PlcRevontulenkuja 102100 EspooFinland
[H4] Any questions:
invoices@solteq.com

[H3] Denmark

[H4] Solteq Denmark A/S
VAT No: DK21821284
[H4] Pdf invoices
solteqdenmark.dk.idf1@pdfinbound.com
[H4] Peppol ID
0184:dk21821284
[H4] Other posts should be delivered to our street address:
Solteq Denmark A/SHavneholmen 27, st tv1561 København VDenmark

[H3] Sweden

[H4] Aponsa AB
Company: 556627-2513Company VAT ID : SE556627251301
[H4] Pdf invoices
aponsa.se.idf1@pdfinbound.com
[H4] Peppol ID
0007:5566272513
[H4] Other posts should be delivered to our street address:
Aponsa ABArenavägen 41121 77 JohanneshovSverige

[H3] Norway

[H4] Solteq Norway AS
VAT No: NO995654830
[H4] Invoices
noinvoice@solteq.com
[H4] Other posts should be delivered to our street address:
Solteq Norway ASc/o Alliance Regnskap & Rådgivning ASBillingstadsletta 19 ANO-1396 BillingstadNorway

[H2] Whistleblowing
Through Solteq Whistleblowing Channel, suspicion of crime, violation, abuse, or other misconducts concerning Solteq group may be reported confidentially and safely. Reporting is available for both our employees and external parties. Solteq Whistleblowing Channel is an important tool for maintaining ethical principles and trust within the Solteq Group.
Report an observation

[H4] Subscribe to our Newsletter

[H2] You will get valuable insights and inspiration to develop your digital business solutions.
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[H3] Subscribe Solteq newsletter

[H3]

[H1] Locations

[H2] In addition to office life, we offer opportunities for hybrid and remote work

[IMG: Solteq HQ at Espoo]

[H2] Finland
[H6] Espoo, Headquarters
Our headquarters are located in Tapiola, Espoo, with good transport connections and services. The premises have plenty of space for customer and team encounters as well as social interaction with co-workers.
[H4] Premises in Finland are located in:
Espoo
Tampere
Jyväskylä
Kuopio
Seinäjoki
Turku
Lappeenranta

[IMG: View from Solteq Copenhagen office]

[H2] Denmark
[H6] Copenhagen
Our Nordic main office is located in central Copenhagen close to the Central Station and with a panoramic view over most of the city and Copenhagen Habour from the 9th floor. On a clear day you can even see the Øresund Bridge to Sweden. It is an open and bright office space with meeting rooms of different size and formality.
[H6] Aarhus
Our other Danish office is located in Aarhus and is also an open and bright office space with areas for both formal and casual team activities. Moreover, the Aarhus office comes with a nice and sunny terrasse for breaks and lunch in the sun.
[H4] Offices at:
Copenhagen
Aarhus

[IMG: View to Stockholm]

[H2] Sweden
[H6] Stockholm
Our office in Sweden is located in the historical and elegant Östermalm in inner Stockholm. It is close to Karlaplan and public services. The office lies in a beautiful building from 1912 with a lot of history and cultural value. It is an open and bright office space with wooden floors, high ceilings and large windows.
[H4] Office at:
Stockholm

[IMG: Solteq]

[H2] Poland
[H6] Wroclaw
The office is located in the heart of one of the most beautiful cities in Poland. From the window there is a view of the historic main station, and the old town is only a few minutes' walk away. The location of the office in Wrocław is not only pleasing, but also very practical- from the railway station you can get anywhere in Europe, both by train and by bus. The office itself is furnished to the highest standards. Employees work in the open space, and if they want to focus in solitude - modern conference rooms and soundproof booths are at their disposal. In addition to the space for work, there is also a games room, swings, and a chill-out corner where everyone can take a rest.
[H4] Office at:
Wroclaw

[IMG: View to London]

[H2] United Kingdom
[H6] London
Solteq is actively present in the UK market, and the operations are concentrated in the London metropolitan area.

[IMG: Telecommuting at a cottage on your own island]

[H2] Remote work
In addition to office life, we offer opportunities for hybrid and remote work. This will help you organize your daily life. You can also spend a month in a year working remotely in the EU and the EEA.
[H4] Offices at:
Where ever you are

[H1] Solteq Insight

[H2] As the digital landscape accelerates, Nordic businesses are at a crossroads: evolve or fall behind

[H5] Share this page:

Download report

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[IMG: Tablet with Nordic eCommerce Trend Report 2026 table of contents on the screen.]

[H2] Nordic eCommerce Trend Report 2026: From Acceleration to Action
[H6] The Nordic eCommerce landscape is at a turning point. eCommerce in the Nordics has moved beyond experiments.
eCommerce in the Nordics has moved from supporting sales to shaping strategy. By 2026, it is directly tied to growth, customer engagement, and compliance. Companies across the region are no longer asking if they should invest, but how to integrate and scale digital commerce.
This report brings together insights from more than 260 business leaders in Sweden, Finland, Norway, and Denmark. It covers how organizations are applying AI, personalization, and direct-to-consumer models, while also addressing the new requirements of the European Accessibility Act. Regional differences and practical comparisons show where the market is heading, and how companies can respond.
[H4] Sign up below to get your copy!
Download it now to understand where the market is heading. And, more importantly, how to stay ahead.

[IMG: Hand sign on top of colorful Nordic eCommerce trend graphs.]

[H2] Your guide to navigating Nordic eCommerce in 2026
What will you find inside the trend report?
[H4] eCommerce is no longer a side channel
89% say it gives them a competitive advantage, and 70% link it directly to growth.
[H4] AI in daily business
81% expect it to have a strong impact by the end of 2026, mainly in personalization, service, and pricing.
[H4] Personalization is now expected
Both consumers and B2B buyers look for tailored experiences.
[H4] Direct-to-Consumer is expanding
79% of companies see it as an important part of their plans, including in manufacturing and B2B.
[H4] Accessibility is moving up the agenda
New regulations push companies to redesign services, which also improves overall customer experience.
[H4] Regional perspectives
Sweden leans toward sustainability, Finland toward marketplaces, Norway toward AI adoption, and Denmark balances all three.
[H4] Practical recommendations
Build stronger data foundations, invest in modular technology, and address accessibility early.

[IMG: Hand sign on top of colorful Nordic eCommerce trend graphs.]

[H2] Your guide to navigating Nordic eCommerce in 2026
What will you find inside the trend report?
[H4] eCommerce is no longer a side channel
89% say it gives them a competitive advantage, and 70% link it directly to growth.
[H4] AI in daily business
81% expect it to have a strong impact by the end of 2026, mainly in personalization, service, and pricing.
[H4] Personalization is now expected
Both consumers and B2B buyers look for tailored experiences.
[H4] Direct-to-Consumer is expanding
79% of companies see it as an important part of their plans, including in manufacturing and B2B.
[H4] Accessibility is moving up the agenda
New regulations push companies to redesign services, which also improves overall customer experience.
[H4] Regional perspectives
Sweden leans toward sustainability, Finland toward marketplaces, Norway toward AI adoption, and Denmark balances all three.
[H4] Practical recommendations
Build stronger data foundations, invest in modular technology, and address accessibility early.

[H3] Download the trend report by submitting your email.
You’ll receive a link to the trend report in your inbox, so you can access it anytime, anywhere - whenever it’s most convenient for you.

[H3]

Contact us

[H1] Solutions for the automotive industry

[H2] Comprehensive solutions for the automotive sales and after-sales services

×

[H2] Solutions for the automotive industry

[H6] Solteq offers modern cloud-based systems to support the developing operations of the automotive industry. We provide efficient solutions for dealership management (DMS) and digital customer engagement.

[H3] Modern cloud-based systems to support the evolving automotive businessses
Automotive business is undergoing a major transformation. The winners in the market are those dealers that are able to adapt to today's demands and provide the best customer experience, also in the digital world. Solteq provides solutions for both streamlined back-end processes and multichannel customer service.

[H3] Unified customer experience in all channels
Car sales and after-sales activities have traditionally been two separate functions. However, the customer expects to deal with one company, no matter of function or process. The same information about the customer and the vehicle must be available in all systems and customer encounters. The touchpoints of digital services must provide the customer with a consistent experience.
Solteq’s answer to this is the Smart Dealer concept, which provides the full functionality for the automotive ERP (DMS) needs.

[H2] Solteq's history at the forefront of the development of automotive solutions

[H6] Solteq's history as a system supplier in the vehicle sales and after sales goes all the way back to the early 1990s. Today, Solteq is a forerunner in car dealership solutions. Solteq invests in the development of modern, cloud-based solutions.

[H3]

[H3]

1992
CD400 system launched

1997
Introduction of the eCar/Duett system

2010
Introduction of the SqAs system

2017
[H4] Solteq WebService is launched
Solteq WebService, a modern after-sales ERP system/DMS, is launched.
Read more about Solteq WebService >

2019
[H4] Smart Dealer is launched
Based on the Alma collaboration, Smart Dealer, a cloud-based system entity is created. It consists of Solteq's after-sales system Solteq WebService and Alma Ajo's vehicle sales solution WebSales.
Learn more about Smart Dealer >
Solteq's position as a provider of comprehensive ERP/DMS for the car trade will be strengthened.

The 2020s
[H4] The forerunner in vehicle sales solutions
Today, Solteq invests heavily in the automotive industry. We develop modern vehicle sales and after-sales solutions that support the transforming and evolving operating environment of a car dealership.

[H2] Smart Dealer

[H6] Smart Dealer is a cloud-based solution suite that comprises of Solteq’s after-sales system WebService, and Alma Ajo’s retail system WebSales. The suite offers solutions for both streamlined operating processes and high-quality customer encounters, regardless of the channel.

Smart Dealer covers both sales and after-sales functions and provides seamless integrations between them.
Solteq WebService = maintenance and spare parts
Alma Ajo Websales = sales and marketing
Sales and after-sales are integrated together in a manner that all customer and vehicle-related information is available wherever and whenever needed.
Modern interfaces enable integrating both internal and external other systems into the solution suite, in order to meet the business needs now and in the future.

[IMG: Smart Dealer is a cloud-based solution suite that comprises of Solteq’s after-sales system WebService, and Alma Ajo’s retail system WebSales.]

[H3] Why choose Smart Dealer?
The solution suite combines Solteq's and Alma's local industry knowledge with world-class technical expertise.
Both companies are Finland-based, which ensures an agile response to the evolving needs of the industry.

[H3] Why choose Solteq?
Long-standing industry experience and continuous solution development ensure up-to-date and modern solutions for automotive retail's needs.
Product development, operations, and decision-making are based in Finland, guaranteeing an ongoing dialogue with local customers.
Commitment to customer-centricity by listening and developing services to meet customer needs.

[H3] Learn more about our vehicle sales offering

[IMG: A man and a woman working for vehicle after-sales]

[H4] Dealer Management System
A cloud-based system for vehicle maintenance and spare parts logistics.
Read more >

[IMG: A sports car in a car factory. Data points from the data platform solution are projected onto the car.]

[H4] Data Platform Solution for Vehicle Sales
Consolidate and utilize data with a Data Platform Solution.
Read more >

[IMG: The winding road rises up in the mountains.]

[H4] Traficom-query
A search portal for accessing up-to-date vehicle and customer information from the Traficom Database.
Read more >

[IMG: Janne Laaksonen]

[H2] Our expert

Janne Laaksonen
Product Manager
janne.laaksonen@solteq.com
+358 50 394 7550

[IMG: Jarmo Pulkkinen]

[H2] Our expert

Jarmo Pulkkinen
Business Manager
jarmo.pulkkinen@solteq.com
+358 40 544 1908

Leave a message

[H3] Leave a message

[H3]

[H1] Loyalty and Gift Card

[H2] Solteq Gift Card is delivered with as a SaaS model. It allows businesses to use both physical and digital gift cards.

Speak to an expert

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[H2] Solteq Gift Card

[H6] Solteq Gift Card is delivered with the SaaS model. It allows businesses to use both physical and digital gift cards. Solteq Gift Card is a versatile and hassle-free solution that integrates with various online stores, cash register systems and payment terminals.

[H3] Why choose Solteq Gift Card? 
Solteq Gift Card is in use at some of the largest retail chains in Finland. It is widely used in the tourism industry as well. Solteq handles more than 1.5 million gift cards a year.
Gift cards not only bring in more customers, they also increase sales and strengthen customer loyalty:
10% of gift card recipients have no prior experience of the brand
Gift card recipients are more likely to visit the store
2/3 of gift card recipients spend 40% more than the value of the gift card
Some gift card recipients don’t use the entire value on the gift card, which increases the profit margin of the gift card
Gift cards are great reminders of a brand
A gift card is a desired gift and allows versatile consuming
Solteq’s gift card service supports multiple retail chains. It is well suited for consuming both online and offline.
Solteq’s gift card solution is compatible with gift certificate and e-value regulations, accounting law and GDPR.

[H3] Solteq Gift Card – Product benefits & features:
Physical and / or mobile card
The card can contain value, services or products 
Purchase and use at online and offline
Improves customer service and loyalty
Easy to use and improves the efficiency of operations
Partial use is also possible
Important for purchase path optimization

[H2] Solteq Loyalty

[H6] Loyal customers purchase up to 26 times more than other customers. Solteq Loyalty provides an individual and consistent customer experience across the channels.

[H3] SaaS service with a fixed pricing
Solteq Loyalty is an easy-to-use SaaS service with fixed pricing. The service pools together information on loyal customers from various sources allowing a comprehensive view to the customer information.
The solution gathers data on e.g. eCommerce, ERP, cash register systems, and marketing tools. Customer feedback, marketing communications, purchase history, customer information updates, interests, customer categories, campaigns, and customer survey results are recorded and utilized in real time throughout the system. As companies gain better understanding of their customers, customer loyalty will follow.

[H3] Solteq Loyalty includes tools for:
Identifying, reaching, and engaging customers
Building better customer understanding and visibility
Utilizing customer information for business purposes
Customer segmentation and analysis
Targeted and personalized marketing
Increasing interaction
Expanding active loyal customer base
Increasing loyalty among occasional customers
Turning potential capital into profit
Automating and optimizing customer service routines
Gaining a competitive edge

[H3] Customer information management
With a sophisticated solution such as Solteq Loyalty, customers can be truly known and profiled accurately. Based on customers’ purchase history and interests, they can be rewarded accurately. Bonuses strengthen the relationship with a loyal customer even further. Parallel loyalty cards help to centralize the consumption and benefit from the loyalty program more efficiently.
Comprehensive loyal customer data makes it easy and effortless to plan campaigns. Customers can be segmented, and marketing implemented using multiple channels based on the data. The analytics and reporting capabilities enable evaluation of customer profitability, loyalty trends, and campaign effectiveness. Solteq Loyalty allows companies to deep-dive into their loyalty programs and identify areas for improvement.

[H3] Summary
Over 2 million active loyal customers every month
Over 15 different loyalty programs
Over 100k emails a month
More than 2 million email clicks a year
Loyal customers purchase up to 26 times more than regular customers
Possibility to implement an international solution

[IMG: Ulla Kauppila]

[H2] Your expert

Ulla Kauppila
Sales Director, Commerce & Data
ulla.kauppila@solteq.com
+358 44 970 6013

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