Training Example: Visara International – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1] Are you at end-of-life with your IBM Peripherals?
It’s as easy as A.B.C.  We have a simple 3-step approach:
Assess the upcoming mainframe peripheral-related problem
Build a future-proof solution to maintain IBM compatibility
Control the cost for a same-or-better implementation

[IMG: IBM Peripherals]

Conventional and customized Enterprise datacenter solutions for over 35 years

We provide affordable, technically stable solutions for Fortune 1000 companies worldwide

Over 2.5 mm devices sold worldwide

Visara is considered among the leading designers and manufacturers of information solutions.

Enhanced security, maintenance, management and secure data at rest and in motion.

New and innovative solutions for the mainframe datacenter environment.

[H2] VISARA Products
[H3] Technically Stable Solutions

[IMG: Storage]

[H4] Storage

Vi-5990A Virtual Tape Appliance
Vi-5990L Virtual Tape Library
VI-8810A DASD Appliance
VI-8820L DASD Library
Vi-7755 Mainframe Storage Array

[IMG: Console Devices]

[H4] Console Devices

CCA-3074 Console Concentrator
MCC Master Console Management
500-LXP Thin Client Console

[IMG: Disaster Recovery Solutions]

[H4] Disaster Recovery Solutions

National Network of Interconnected DR sites for extended reliability and access
Visara and IBM peripherals at each site for reduced cost and flexibility
Compatible with all OS and Z processors.

[IMG: Visara Products]

Learn More

[H2] "Because of U.S. Army regulations and protocols, we were unable to utilize any third-party D/R solutions, since the Army will not allow any outside entity to be connected to its network. Visara’s solutions allowed us to devise a plan to accomplish the long-needed D/R requirements."
U.S. Army

[H2] "Our Visara solutions have worked very well. We automated 100% of our mainframe tape operations. We isolated our test environments. We improved our batch performance times. We improved backup performance. We improved our DR RTO times. And, we cut costs. A win-win all the way around"
Disaster Recovery Services Provider – CEO

[H2] "We upgraded our original 3rd party VTL solution with Visara VI-5990A Virtual Tape Appliances. The transition was smooth and moving data between old and new was simple and efficient with Visara supplied utilities. We immediately noticed a 30% reduction in backup times and replication via a secure encrypted link between production and DR sites is efficient and simple. "
Credit Union Processing Company

[H2] "Utilizing the Visara solutions has enabled us to leap forward in our efforts towards modernization and throughput improvement, as well as simplifying our capability to provide an acceptable D/R site. Working with the Visara team has been a wonderfully satisfying experience, and they have been extremely helpful in providing the support and enhancements that our mutual relationship has encountered."
US Army

[H3] Satisfaction Guaranteed

[H2] 24/7 Award Winning Support
We are a world-class service organization that provides exceptional warranty and maintenance programs and comprehensive technical support.
Explore Our Support

[H2] Over 2.5mm Devices Sold
Visara is considered among the leading designers and manufacturers of information solutions and systems.  Our Storage and Console Management  Products are enterprise class in terms of reliability, performance and functionality.
Discover Our Products

[H2] Mainframe Innovation Starts Here
Over the years, Visara has consistently assisted customers with maximizing value in their legacy equipment investments. We have also kept pace with industry trends by offering innovative network integration solutions when required by our customers.
Discover More

[IMG: Visara Logo]

Address:
2700 Gateway Centre Blvd.,Suite 300Morrisville, NC 27560

Contact Us:
customer-service@visara.com (919) 882-0208
Site Map

[H1] Our Products
Visara Products are designed to seamlessly connect with, and integrate with IBM mainframe solutions

[IMG: IBM Peripherals]

[H2] Visara International
[H3] Products & Solutions

[IMG: Mainframe Data Centers]

[H4] Mainframe Data Centers
Visara products will seamlessly integrate with IBM Mainframes

[IMG: Cost Effective Solution]

[H4] Cost effective
Visara solutions will reduce the operating costs in a datacenter.

[IMG: Scaleable Accessories]

[H4] Scaleable
Visara accessories can be implemented in a variety of ways.

[H5] Visara Storage Systems
Visara offers both Direct Access Storage Device (DASD) and Virtual Tape Libraries (VTL).  Both of these product lines are fully compatible with all IBM Mainframes and Operating systems. Both products connect via FICON channel interfaces at speed of up to 16Gb, Raid 6 storage arrays and are tier 4 data center products.  The DASD products offer Flashcopy, Global Mirror, Encryption at Rest, and full flash memory.  The VTL products are compatible with all tape managers and provide encryption, compression at rest, and secure replication.
Download the Vi8820L Mainframe DASD Datasheet Download the Vi-8810A Mainframe DASD Datasheet Download the Vi-5990A Virtual Tape Appliance Datasheet Download the Vi-5990L Virtual Tape Appliance Datasheet Download the VI-7755 Mainframe Storage Array Datasheet
View the Visara Storage Frequently Asked Questions here
Storage System Case Studies
United States Armed Forces: download here
An Outsourced Provider: download here
A US-based University: download here
Credit Union: download here

[H5] Console Consolidation for Mainframe
The Visara CCA-3074 solution was created to provide the data center long-term reliable connectivity options, prudent asset management of existing equipment, reduced floor space requirements and secure remote access to meet a wide variety of host environments. With the integration of the MCC it provides a single platform appliance for local and remote data center management and automation.
Click here to download the CCA-3074 Datasheet
View the CCA-3074 Frequently Asked Questions here
Download a case study of how a Global Energy Provider utilizes the CCA-3074 here

[H5] MCC Console Automation and Management for Mainframe and Midrange
The MCC (Master Console Center) is an enterprise wide system capable of consolidating all of your data center’s platform consoles (including mainframe, midrange, client server and other systems) into a single screen, common display, event driven monitoring, control and automation tool.
Download the MCC Console Management Datasheet
View the Visara MCC Frequently Asked Questions here

[H5] Thin Client Console
The 500-LXP provides direct, simple and seamless access to legacy mainframe and midrange hosts. When used with the CCA 3074 it provides secure communications for remote data Center Access.
Download the 500-LXP Console Solution Datasheet

[H5] Disaster Recovery Solutions
Visara and ProZglobal have teamed up to provide nationwide Disaster Recovery services.  With multiple locations within the contiguous US, we offer the most comprehensive disaster recovery solutions available for mainframe disaster recovery. Each site has both Visara and IBM equipment available to provide exceptional service at an exceptional price.  Whether you need tape recovery or disk mirroring we design a custom solution to meet your mainframe platform recovery requirements. Our clients enjoy peace of mind when it comes to their mainframe recovery solution because we have a 100% successful testing track record.
Click here to learn more about Disaster Recovery Solutions

[IMG: Designed for Quality]

[H4] Designed for quality

[IMG: Enterprise Class]

[H4] Enterprise class

[IMG: Global Customers]

[H4] Global customers

[H3] Satisfaction Guaranteed

[H2] 24/7 Award Winning Support
Visara’s 24/7 support allows users to speak directly with support engineers to resolve configuration or installation issues.  Prior to product shipment, Visara’s support team works directly with our customers to insure that all mainframe configuration is complete and equipment is actually preconfigured prior to shipment to insure a smooth and quick installation.
Contact Us

[H2] The Visara Guarantee
Visara will not only provide maintenance support for all of our products for 10 years from the date of purchase, but Visara will provide an upgrade path to newer technology and features for that 10 year period. With Visara, your investment is never obsolete.
Learn More

[H2] Experience the Difference

Get Started

[H3] Get In Touch

[IMG: Visara Logo]

Address:
2700 Gateway Centre Blvd.,Suite 300Morrisville, NC 27560

Contact Us:
customer-service@visara.com (919) 882-0208
Site Map

[H1] Support
Visara International understands service is the key to great customer satisfaction. We know that in order for you to succeed, you need a world-class service organization that provides exceptional warranty and maintenance programs and comprehensive technical support.
Open a ticket

[IMG: Technical Support]

24 hour / day telephone support

Upgrades available for the life of the product

10 year support Guarantee from the date of purchase

[H2] Our Committment
[H3] Service & Support Overview

[IMG: Visara International]

[H4] Visara International
understands service is the key to great customer satisfaction. We know that in order for you to succeed, you need a world-class service organization that provides exceptional warranty and maintenance programs and comprehensive technical support.

[IMG: Visara Intellicenter Technical Support Hub]

[H4] Visara
provides support for our products through our Warranty and Maintenance Programs, Authorized Service Provider (ASP) partners, International Authorized Reseller partners, the Visara Intellicenter technical support hub, and Customer Service center.

[IMG: Find At Visara]

[H4] At Visara:
We are committed to ensuring your complete satisfaction with all products and services. If you require additional assistance beyond that which is supported on this website, or if you cannot find the information you require, please feel free to email us for further information.

Learn About Visara Corporate

[H2] Repair Warranty
[H3] Premium Service is Standard
All repairs carry a 90-day warranty or the balance of the warranty period, whichever is longer. The repair warranty covers all parts and services pertaining to the original repair. Repair lead time is 10 business days from receipt at the depot repair center.

[IMG: Premium Repair Service]

[H2] Customer Service
[H3] Designed for the enterprise.

[H5] Return Policy
All orders shipped on a valid purchase order, other than repair or replacement orders, are subject to a restocking fee of 10% for uninstalled and unused product. Prior to returning a product for credit, first request an RMA from Visara, stating the reason for the return.

[H5] Reporting Shipping Damages
If your equipment packaging appears to have been damaged in shipment, please do not open it. Rather, you should report the damage to the carrier upon delivery. If you determine that your equipment has concealed damage when you open the package, report the damage to your carrier as soon as possible. In both situations, you should also call Visara Customer Service to report the problem and have a replacement shipped to you.

[H5] USA Equipment Repair
If your equipment is out of warranty and you would like a quote on depot repair service, all inquiries should be directed to 919-882-0202, or intellicenter@visara.com

[H5] EMEA & Japan Repair
Equipment Repair Services for EMEA (Europe, Middle East, Africa) and Japan:
Contact our Authorized Service provider A&O

[H2] International
[H3] Authorized Resellers

[H4] EMEA:

A&O IT Group/UK

A&O IT GroupThe Capitol BuildingOldbury,Bracknell,BerkshireRG12 8FZTel +44 (0) 1344 948 888
Contact A&O IT Group

[H4] Japan

K.K.P&D./Tokyo

8F Nisso 24 Bldg 3-2-2 Akasaka,Minato-ku, Tokyo Japan Tel: +81 03-3505-4984
Contact P&D

[H2] Training is available!
Customized training is available upon request.
For more information, just ask:
Email us

[IMG: Warranty & Maintenance]

[H2] Easy Programs
[H3] Warranty & Maintenance
All of Visara’s products are backed by our Standard Warranty which may be upgraded or extended at the time of purchase. Warranty service must be performed by the assigned warranty service provider for the equipment. If you are unsure of the equipment warranty status, or who can perform warranty service, please contact the Visara Intellicenter and be prepared to provide your equipment model and serial number to assist in identification.
Maintenance Service and Support General Terms and Conditions are available in downloadable format – please click here.

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[H4] Domestic In-Warranty Repair
Customers should contact the Visara Intellicenter to report any problems or for technical support. On-Site services are provided through our network of Authorized Service Providers and are coordinated through the Visara Intellicenter. Note: Failure to use your assigned warranty service provider may result in Time and Materials charges for any work performed.

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[H4] International In-Warranty Repair
Warranty repairs for international customers is provided by the International Authorized Reseller/Service Provider in your country.

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[H4] Hardware/Software Maintenance
Contact your Visara Account Executive for specific quotes on maintenance contracts after your warranty term has expired. You may also email Maintenance_Renewals@Visara.com to request a quote for maintenance renewal. We recommend that you renew your product maintenance prior to the expiration date to ensure continuous access to support without additional fees. Lapsed service contracts are subject to recertification and/or reinstatement fees. 60-day written notice is required for cancellations. Early cancellation fees may apply.

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[H4] Out-of-Warranty Repairs
If you know your product is out of warranty, and you would simply like to return it to us for repair, Visara has two authorized repair centers.

Contact USA Service
Contact International Service

[H3] Visara Intellicenter
The Visara IntelliCenter serves as the hub through which technical support and warranty entitlement services are provided to our customers and business partners. To expedite your call, whenever you contact the Intellicenter, have your equipment model and serial number ready to provide to the technician.

[H2] Warranty Entitlement
If you are contacting the Intellicenter to report a problem with your equipment, or to obtain information about the warranty status of your equipment, be prepared to provide your equipment model and serial # (located on your base unit).
If your equipment is covered under a Visara Mailback or Return To Depot program, Visara’s highly-trained technicians will first try to resolve the problem over the phone. If the problem cannot be resolved, our technicians will initiate the process for shipment of an advance replacement or repair authorization depending on the terms of your program. At the same time an RMA (Return Material Authorization) will be prepared for the return of the defective equipment. Please note that if Visara ships an advance replacement unit, failure to return the defective unit will result in a direct billing to the party which received the advance replacement.
Contact Us

[H2] Technical Support
Intellicenter technical support is available to current Visara customers, Authorized Service Providers, and Authorized Resellers. Visara’s technicians will make every effort to handle your inquiries as quickly as possible. As the hub of Visara’s technical support activity, Intellicenter technicians may also refer you to other support resources available on our website or elsewhere, or enlist the support of Visara’s highly-acclaimed Systems Engineers and Engineering Divisions.
To contact the IntelliCenter in the U.S. by phone, call 1–888–542–7282 or email us at intellicenter@visara.com
The level and degree of non-chargeable technical support services will be at Visara’s sole discretion.
Contact Support

[IMG: Visara Logo]

Address:
2700 Gateway Centre Blvd.,Suite 300Morrisville, NC 27560

Contact Us:
customer-service@visara.com (919) 882-0208
Site Map

[H1] About Us

Discover Visara

[H2] Our Story
[H3] A guide for your journey.
Most senior leaders in the enterprise are looking for rock-solid performance, while mitigating risk for their enterprise-class systems. They struggle with end-of-life on their IBM mainframe peripherals with a looming end-of-lease deadline.
At Visara, we’ve been there, and have seen these challenges for over 40 years.  We’ve serviced organizations from the Fortune 100 on down.

We have a simple 3-step “ABC” approach, to Assess the upcoming mainframe related problem, Build a future-proof solution to maintain IBM at the core, and Control the cost for a same-or-better implementation.
Simple, cost-effective mainframe peripheral solutions.

[H2] Our Company
Headquartered near the Research Triangle Park in North Carolina, Avenir Technologies, Inc. is a privately held company doing business as Visara International, providing mainframe and midrange system products, network integration, and advanced services offerings.

[H2] Our Vision
Today’s data center market has taken an interesting twist by returning to its centralized origins. By keeping its finger on the pulse of the market and introducing products such as the Vi-5990(VTL), Vi-8810 (DASD), Master Console Center (MCC)MCC and the CCA3074, Visara has focused on those companies that either are caught in product end-of-life or require a cost effective migration path to newer technologies.

[H2] Our Story
[H3] About Visara International
Visara International has been creating conventional and customized Enterprise datacenter solutions for over 40 years. Visara prides itself on providing affordable, technically stable solutions for Fortune 1000 companies worldwide. Our vision is clear, our products are leading-edge and our commitment is to our customers. With over 2.5 million devices sold worldwide, Visara is considered among the leading designers and manufacturers of information solutions and systems.

Over the years, Visara has assisted customers with maximizing value in their equipment investments. We have also kept pace with industry trends by offering innovative solutions when required by our customers.

[H2] Our SOLUTIONS
[H3] About Our Products
Visara has focused our efforts and solutions on those companies that either are faced with the dilemma of end-of-life products and/or require a cost-effective migration path to newer technologies. By keeping our finger on the pulse of the market, Visara has introduced new and innovative products for the mainframe data center environment. These products include storage (DASD and Virtual Tape), Console Consolidation and Automation, as well as communications servers and displays. To facilitate this transition, Visara provides products such as the VI-8820L DASD, The VI-5990VTL and the CCA-3074 / Master Console Center for Datacenter Automation.

This portfolio of plug compatible and systems management solutions are focused around data center  requirements and with Visara’s experience and knowledge, assist companies with:
– Seamless migration of existing “big-iron” hardware components to more cost effective and reliable solutions.
– Enhanced security through centralized maintenance and management
– Ways to control cost of operations through hardware consolidation

[H2] "Our vision is clear, our products are leading-edge and our commitment is to our customers"
Dr. Ken Bloom – President & CEO

[H2] "We're committed to our customers success, and put quality above all."
Deborah Richman – CFO

[H2] Assess, Build & Control

Get Started

[H3] Get In Touch

[IMG: Visara Logo]

Address:
2700 Gateway Centre Blvd.,Suite 300Morrisville, NC 27560

Contact Us:
customer-service@visara.com (919) 882-0208
Site Map