Training Example: The APC – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1]
Welcome to The APC

Track a Parcel

Reschedule a Parcel

[H4]
Celebrating 30+ years of Delivery Excellence

Since 1994, we have remained committed to supporting fellow SMEs as the UK’s largest independent parcel delivery network. Built on the strength of more than 90 independently owned member depots, our network combines national reach with genuine local expertise. For over three decades, we’ve worked in partnership with businesses across the UK, delivering reliable, flexible and bespoke services tailored to each customer’s needs. Our longevity is built on collaboration, entrepreneurial spirit and an unwavering focus on service excellence. As we celebrate more than 30 years in operation, we remain as dedicated as ever to helping SMEs grow and succeed through dependable, customer-focused delivery solutions.

About Us

[H4]
Our Products & Services

We offer a comprehensive range of delivery solutions designed to meet the diverse needs of our customers. Whether you need a parcel delivered before a specific time, handled with extra care, or shipped internationally, The APC provides flexible options you can rely on.
From timed and next-day services to specialist handling and secure deliveries, our products are built to support businesses of all sizes. We understand that every parcel is important — which is why we combine robust national coverage with expert local service to ensure speed, reliability and peace of mind.
Whatever your delivery requirements, our range of services is designed to keep your business moving and your customers satisfied.

Find Out More

“The peace of mind I get from knowing that we’re well looked after by The APC and Delivered UK has allowed me to expand into other markets.”

Carina Evans
Podium Pet Products

View Case Studies

“The APC and APC Edinburgh’s local approach and reliable overnight delivery service have been game changers for us. As a craft brewery rooted in our community, we trust APC Edinburgh to handle our deliveries with care. Their local depot team has been incredibly supportive, ensuring every delivery arrives in perfect condition.”

Ben Wallace
Cold Town Beer

View Case Studies

“We’ve been working with The APC and Lines Distribution Services for over 10 years, and they’ve been a huge support to our business. The drivers are always helpful and handle our heavy, glass-filled parcels with great care. Plus, with The APC’s nationwide network, our customers always receive reliable, high-quality service. I can’t recommend them enough.”

Fiona Hesketh
Galloway Lodge

View Case Studies

“The ability to quickly address any issues over the phone is invaluable. Unlike other parcel carriers, Priority Express provides a personal touch and truly understands our unique needs. We often hear from our customers how impressed they are with the speed and dependability of deliveries. Priority Express’ work has been instrumental in ensuring our plants and seeds reach customers in peak condition.”

Nick Mann
Habitat Aid

View Case Studies

“We’ve been selling online for more than 15 years and Priority Express and The APC have played a key role in making that possible. Their ability to deliver fresh bread across the UK, even to remote areas, ensures we can reach more customers without compromising on quality. Knowing that Priority Express will deliver on time gives our customers confidence and reinforces their trust in our brand.”

Anna Herbert
Hobbs House Bakery

View Case Studies

“We made the decision to partner with Chase Freight due to their reliability and exceptional customer service. For us, having local contacts who understand our business and the needs of our customers, who are willing to go the extra mile is really important for our business.”

Neil Lucas
Knoll Gardens

View Case Studies

“One of the key differentiators for APC Edinburgh is having a local point of contact. It allows us to resolve issues quickly and ensures that deliveries are handled efficiently. I truly appreciate the personal touch of dealing with a small, consistent team who are always available to address any concerns.”

Colin Rae
Rainbow Railways

View Case Studies

“Working with the local team at The Dash Group fits with our ethos – we can pick up the phone and speak to someone that we trust and understands how our business works.”

Sam Tanner
Tanner Trading

View Case Studies

[H4]
Become a Member

Would you like to become part of The APC network? If you’re an ambitious SME handling parcels and looking to offer your customers a reliable overnight delivery service, this could be your opportunity. With more than 90 depot locations across the UK, our network is built on independent, entrepreneurial businesses working collaboratively to deliver exceptional service nationwide. As part of The APC network, you’ll combine strong local relationships with the power, infrastructure and reputation of a trusted national brand – supported by industry-leading systems and a community of like-minded specialists. If you’re ready to grow your business while maintaining your independence, we’d love to hear from you.

Find Out More

[H3]
Interested in a career with The APC?

Looking to take the next step in your career? At the heart of The APC at our Central Sortation Hub, you’ll be at the centre of a fast-paced, growing national delivery network — supporting over 90 depots across the UK and helping to drive operational excellence, innovation and service performance.
Our Central teams span a wide range of functions, from operations and customer experience to IT, finance, marketing and compliance.
We’re proud to foster a collaborative, professional environment where ideas are welcomed, talent is developed and ambition is encouraged. If you’re proactive, driven and ready to make a meaningful impact within a leading UK parcel delivery business, we’d love to hear from you.

View Current Vacancies

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Trustpilot

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Case Studies

All

Blog

Case Studies

News

[IMG: Simba Charity Customer Case Study]
Case Studies
[H5] Simba Charity Customer Case Study
Helping families through loss: supporting bereaved parents with compassion and care
Read more

[IMG: MR Cricket Hockey Customer Case Study]
Case Studies
[H5] MR Cricket Hockey Customer Case Study
When a passion becomes a thriving business: driving sports excellence with support from APC Cambridge and The APC Network
Read more

[IMG: Baking a better future]
Case Studies
[H5] Baking a better future
Baking a better future: Hobbs House Bakery delivers tradition and sustainability with support from Priority Express and The APC
Read more

[IMG: Lines Distribution Services case study]
Case Studies
[H5] Lines Distribution Services case study
A four-time winner of The APC’s ‘Regional Depot of the Year’ award, Lines Distribution Services has been a member of The APC network for over 20 years. Based in Dumfries, Scotland, the depot forms an important part of the town’s fabric, employing between 30 to 35 staff and successfully serving its network of local customers. […]
Read more

[IMG: How Cold Town Beer is honouring Doddie Weir with the support of APC Edinburgh and The APC]
Case Studies
[H5] How Cold Town Beer is honouring Doddie Weir with the support of...
When Cold Town Beer was founded in Edinburgh in 2017, its vision was to combine tradition and innovation, crafting small-batch artisan beers that honour Scotland’s rich brewing heritage while pushing the boundaries of modern brewing. Named after Edinburgh’s Calton Hill…
Read more

[IMG: How Habitat Aid Restores Ecosystems with the Support of Priority Express and The APC Network]
Case Studies
[H5] How Habitat Aid Restores Ecosystems with the Support of Priority Express and...
When Nick Mann founded Habitat Aid in 2008, his vision was to tackle the UK’s biodiversity crisis with hands-on, practical solutions. What started as a passion for ecological restoration has since grown into a thriving business, promoting biodiversity by supplying British native trees, wildflower seeds, and heritage fruit trees across the country. Today, Habitat Aid […]
Read more

[IMG: Millbray Contracts supports Royal British Legion delivering the nation’s poppies]
Case Studies
[H5] Millbray Contracts supports Royal British Legion delivering the nation’s poppies
Millbray Contracts t/a APC Maidstone - part of The APC network - the largest independent parcel delivery network in the UK - has supported The Royal British Legion for the third year running, delivering millions of poppies to the nation.
Read more

[IMG: Rainbow Railways on Track for Success With Support From APC Edinburgh and the APC Network]
Case Studies
[H5] Rainbow Railways on Track for Success With Support From APC Edinburgh and...
When Colin Rae first stumbled upon a model railway in his partner Michael’s loft, he never imagined that a hobby would transform into a thriving business. What began as a simple passion project has, over the past two decades, evolved…
Read more

[IMG: Knoll Gardens celebrates three decades of success with support from Chase Freight & The APC network]
Case Studies
[H5] Knoll Gardens celebrates three decades of success with support from Chase Freight...
From carrot fields to national fame: The evolution of Knoll Gardens
Read more

[IMG: Robert’s Dorset celebrates phenomenal growth with support from Chase Freight and The APC network]
Case Studies
[H5] Robert’s Dorset celebrates phenomenal growth with support from Chase Freight and The...
When Robert Parkin and his wife started their traditional pub snacks business over 12 years ago, they could not have predicted the huge growth and demand that they see today.
Read more

[IMG: Brownie business reaches ‘epic’ proportions with support from Delivered UK and The APC network]
Case Studies
[H5] Brownie business reaches ‘epic’ proportions with support from Delivered UK and The...
When Pam Hilling started her sweet treats business during the UK’s second Covid-19 lockdown, she never for a moment thought she would grow her business into the thriving enterprise it is today. Yet Epic Brownies, which is based in Maidenhead,…
Read more

[IMG: Pet care brand eyes international expansion following delivery success with The APC Network]
Case Studies
[H5] Pet care brand eyes international expansion following delivery success with The APC...
Founded 17 years ago, Podium Pet Products launched with just one product. Dog Rocks, are a natural solution, put in dog water bowls to help to stop pet urine from burning unsightly patches into lawns, grass and hedges. The product…
Read more

[H1]
Join Our Team

[H3] The Power of our People

Our people are at the heart of everything that we do.   We are passionate about our people, and we are passionate about delivering exceptional service to our customers. It is without doubt our people that make us unique and brilliant at what we do.
We recognise the importance of diversity and inclusion in the workplace, and we are proud that our team represents “us” and our local communities.  Here at The APC we are “one team”.
Happiness at work matters. Our aim is to promote a working environment that is inclusive, supportive and fair.  We want our colleagues to feel safe, respected and listened to.
It is important to us that our people have a voice, and we encourage colleagues to share their views: Suggestion Schemes, Colleague Forums, Health and Safety Forums and Team Briefings.  Our People can feel confident that they will be heard and we will listen.
When you join us, you become part of “The APC Family”.
#PassionateAboutPeople

[H3]
Rewarding Our People

We acknowledge work life balance is fundamental in creating a happy, healthy and productive team.

[H5] Tailored Reward Packages

We regularly benchmark our reward packages to ensure that we remain competitive.

[H5] Holiday Schemes

Our holiday schemes are competitive and reflect the importance that we place on having good quality time away from work.

[H5] Retail Discounts

Our people enjoy discount schemes with savings on shopping, travel, leisure, home, and more.

[H5] Rewarding Service

We value our people’s dedication and reward key milestones with certificates, extra days off, and gift vouchers.

[H5] Prioritising Health & Wellbeing

We all have mental health, just like we have physical health.  We are committed to ensuring that we look after our people.

[H5] Providing Opportunities

We’re proud that many colleagues build their careers with us and have the opportunity to achieve their ambitions.

[H2]
All Jobs

Please see below for our open vacancies.

[H5] Multi-Drop Driver - Edinburgh
Newbridge, Edinburgh
Posted: 27/04/26
It’s not just delivering parcels. It’s providing a personalised service.
The APC is the UK’s largest independent delivery network, with more than 100 locations nationwide. We are looking to recruit several Multi Drop Drivers to join our driver team.
Are you ready to hit the road and become a vital part of our dynamic delivery team? We’re searching for a dedicated and customer focused Multi Drop Driver to join us in our Edinburgh Depot based in Newbridge.
Click here for further information and to apply.

View Job

[H5] HR Systems & Administration Coordinator
Cannock, Staffordshire, United Kingdom
Posted: 08/04/26
We are looking for a HR Systems and Administration Co-ordinator to join our HR Operations team based in Cannock. This role provides essential support across the full employee life cycle, managing HR administration processes, maintaining HR systems, supporting payroll, and ensuring compliance through auditing, reporting, and analytics.
The APC is a leading UK parcel delivery network, built on strong local depots and exceptional customer service. This is a highly visible, field-based role focused on driving regional sales growth, supporting Network Member depots, and developing new SME business across the network.
Click here for further information and to apply.

View Job

[H5] Network Services Coordinator
Cannock, Staffordshire
Posted: 18/03/26
We’re currently recruiting for a Network Services Coordinator to join our vibrant Network Services team at Head Office.
In this dynamic and fast paced office environment, you will provide exceptional customer service support to the wider APC network, analyse data, report the findings and have a solution-based approach to your work. In addition to this the Network Services team work with all Head Office departments and engage with consumers who use APC services.
Click here for further information and to apply.

View Job

[H5] Warehouse Operative (Nights)
Cannock, Staffordshire
Posted: 12/09/25
Our team works 6 hours per night, Monday to Friday, sorting up to 180,000 parcels each night. Every parcel is important, and we ensure that each one reaches its destination on time, delivering outstanding service to our customers.
Click here for further information and to apply.

View Job

Explore roles within the APCParcel Delivery Network

Explore now

“I joined The APC in 2020 as a Warehouse Operative. In my time with the business, I have been a supervisor and completed my Mental Health First Aid and an ACAS Supervisor before completing The APC’s Warehouse to Wheels programme for my Class 1 Licence.”

Ann
Class 1 LGV Driver

“I joined The APC in 2020 as a Platform Operative and a Warehouse Operative. I was approached by the QHSE team with a 12-month secondment role and I’ve been a member of the team since!”

Chris
Health, Safety & Environment Advisor

“I joined The APC in 2013 with an agency as an FLT Driver. Since joining the business, I have done a lot of training, including an NVQ Level 2 in Team Leading and an FLT Instructor course. I have also had mentorship from my previous supervisor.”

Luke
FLT Supervisor

“I joined The APC in 2019 as a member of the Network Services Team. I moved to the QHSE Team when the H&S Administrator role became available in 2020. Since then I have seen 2 promotions and completed my Level 3 Management and Leadership apprenticeship.”

Lydia
Assistant QHSE Manager

[H1]
Delivering foryour business

Track a Parcel

Reschedule a Parcel

[H3] Our Products

[H5] MailPack

[H6] Items 1kg or less

37.5cm x 29.5cm – Can accommodate A4
Maximum weight 1kg
Excludes liquids
Customer own packaging can be accepted if approved
Contains up to 80% recycled content and is 100% recyclable

[H5] CourierPack

[H6] Items 5kg or less

54.5cm x 45.5cm – Can accommodate A3
Maximum weight 5kg
Excludes liquids
Customer own packaging can be accepted if approved
Contains up to 80% recycled content and is 100% recyclable

[H5] Lightweight Parcel

[H6] Items 5kg or less

Single item (must be boxed)
Maximum weight 5kg
Maximum dimensions 45cm x 35cm x 20cm
Excludes liquids

[H5] Standard Next Day Parcel

[H6] Items 30kg or less

Must be boxed
Single or multi part consignments (up to 20 items)
Maximum weight 30kg
per item
Max size 120cm x 55cm x 50cm
Liquids must be sent on either the Liquid or Limited Quantity service

[H5] Non-Conveyable

[H6] Items 30kg or less

Must be boxed
Maximum of 2 items
Maximum weight 30kg
per item
Max size 160cm x 60cm x 60cm
The longest dimension must not exceed 160cm. The sum of the second and third dimension must not exceed 120cm.
Excludes Liquids

[H5] Excess Parcel

[H6] Items 30kg or less

Must be boxed
Maximum of 2 items
Maximum weight 30kg
per item
Max size 205cm x 30cm x 30cm
Excludes Liquids

[H5] Un-Boxed

[H6] Items 30kg or less

Maximum of 4 items
Maximum weight 30kg
per item
Max size 160cm x 60cm x 60cm
The longest dimension must not exceed 160cm. The sum of the second and third dimension must not exceed 120cm.
Excludes Liquids

[H5] International

[H6] Items 30kg or less

Contact you local depot for more information on our international services.
Express before 9am
Express before 12pm
Express Worldwide
Economy

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Our Services

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Timed Delivery

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Fragile Service

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Liquid Service

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Security Service

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Limited Quantity Service

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Live Fish & Live Coral Service

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Volumetric weight

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Timed Delivery

For urgent or time-sensitive consignments, The APC Network offers flexible timed delivery options to ensure your parcel arrives when it’s needed.
Timed services are ideal for fresh produce, perishable goods, travel documents, medical supplies and other priority shipments. Parcels are carefully scanned into transportation cages to maintain accuracy, security and visibility throughout the network.
Timed delivery options include:
Weekdays before 10:30am
Weekdays before 12:00pm
Saturdays before 10:30am
Saturdays before 12:00pm
Additional service options such as Fragile and Security handling are also available.
Weekdays refer to Monday to Friday.
Please note that timed and next day services may have coverage limitations in some areas. We recommend confirming availability with your local depot prior to dispatch by quoting the delivery postcode.

Download our Product Guide

[H3]
Fragile Service

The APC Network offers a specialist Fragile Service, perfect for delicate items such as flowers, food and other sensitive parcels.
Key features:
Hand-sorted items – no automated machinery is used, ensuring careful handling
Segregated cages – each parcel is kept separate for maximum protection
Trained staff – all parcels are handled by team members fully trained at The APC Training Academy
This service gives peace of mind when sending items that require extra care, combining reliability with expert handling throughout the delivery journey.

Download our Product Guide

[H3]
Liquid Service

Our specialist Liquid Service is designed for items such as beer, wine and other bottled goods.
Key features:
Hand-sorted items – carefully processed without automated machinery
Segregated cages – parcels are kept separate for maximum protection
Trained staff – all consignments are handled by team members fully trained at The APC Training Academy
This service ensures liquid consignments arrive safely and securely, giving you confidence in every delivery.

Download our Product Guide

[H3]
Security Service

Our specialist Security Service is ideal for high-value items such as electronics, important documents and other sensitive parcels.
Key features:
Hand-sorted items – processed in a designated area under high-definition CCTV
Security tracking – scans captured throughout the parcel journey
Trained staff – handled by team members fully trained at The APC Training Academy
This service provides a secure, reliable solution for consignments requiring extra protection and careful handling.

Download our Product Guide

[H3]
Limited Quantity Service

The APC Network offers a specialist Limited Quantity (LQ) Delivery Service, designed for hazardous or regulated goods shipped in small, controlled quantities.
Key features:
Careful handling – all LQ parcels are processed in line with strict safety regulations
Segregated transport – consignments are kept separate to prevent cross-contamination or risk
Trained staff – handled by team members fully trained at The APC Training Academy
This service ensures that small volumes of hazardous or regulated items are transported safely, securely, and in full compliance with legal requirements.

Link to Dangerous Goods Guide

[H3]
Live Fish & Live Coral Service

The APC Network provides a specialist Live Fish and Live Coral service, prioritising the welfare of aquatic livestock while in our care. With over 10 years of experience, we deliver a reliable, safe, and trusted transport solution.
Key features:
Animal Transport Authorisation – fully licensed via the Animal & Plant Health
Agency (APHA), part of DEFRA
Dedicated code of practice – developed in conjunction with Staffordshire County Council
Safe handling – processes designed to support secure transport and high delivery success rates

Download our Product Guide

[H3]
Volumetric weight

[H4]
How to calculate

From time to time it’s necessary to calculate the volumetric weight of a package/parcel as the cost can be
affected by the amount of space the parcel/package occupies when being transported.
Use the formula: Height (cm) x Length (cm) x Breadth (cm) divided by 6000 = Volumetric Weight

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APC Choice

APC Choice lets recipients track their parcel and manage delivery options online. If plans change, deliveries can be easily rearranged.

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Two-Hour Delivery Window

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Online Tracking

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Proof of Delivery

[H3]
Inflight or Redelivery Choices

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Getting the Most from APC Choice

[H3]
Two-Hour Delivery Window

Give your customers peace of mind and better planning:
Know when their delivery is on its way
Access information at their fingertips
Prepare for the expected delivery
Reduce customer calls, improving satisfaction

Visit APC Choice

[H3]
Online Tracking

Keep customers informed every step of the way:
View the driver’s current stop
See how close the driver is to the delivery destination
Prepare for the expected delivery
Access delivery information and visibility into the parcel journey

Visit APC Choice

[H3]
Proof of Delivery

Recipients receive full delivery confirmation, including:
Real-time tracking of their parcel
Delivery confirmation with date and time
Photo proof of delivery
GPS coordinates showing exactly where the parcel was delivered
Providing complete peace of mind and assurance that every parcel arrives safely.

Visit APC Choice

[H3]
Inflight or Redelivery Choices

Customers can adjust deliveries in transit:
Change delivery date
Add Leave Safe option (if allowed)
Collect from depot
Collect from Parcelly location (over 2,500 locations nationwide)
Leave with neighbour

Visit APC Choice

[H3]
Getting the Most from APC Choice

Ensure an email address is provided for every consignment entered into the APC Booking platform.
Ensure notifications are enabled for your account (contact your local depot to check).

Visit APC Choice

“The APC and APC Edinburgh’s local approach and reliable overnight delivery service have been game changers for us. As a craft brewery rooted in our community, we trust APC Edinburgh to handle our deliveries with care. Their local depot team has been incredibly supportive, ensuring every delivery arrives in perfect condition.”

Ben Wallace
Cold Town Beer

View Case Studies

“We’ve been working with The APC and Lines Distribution Services for over 10 years, and they’ve been a huge support to our business. The drivers are always helpful and handle our heavy, glass-filled parcels with great care. Plus, with The APC’s nationwide network, our customers always receive reliable, high-quality service. I can’t recommend them enough.”

Fiona Hesketh
Galloway Lodge

View Case Studies

“The ability to quickly address any issues over the phone is invaluable. Unlike other parcel carriers, Priority Express provides a personal touch and truly understands our unique needs. We often hear from our customers how impressed they are with the speed and dependability of deliveries. Priority Express’ work has been instrumental in ensuring our plants and seeds reach customers in peak condition.”

Nick Mann
Habitat Aid

View Case Studies

“We’ve been selling online for more than 15 years and Priority Express and The APC have played a key role in making that possible. Their ability to deliver fresh bread across the UK, even to remote areas, ensures we can reach more customers without compromising on quality. Knowing that Priority Express will deliver on time gives our customers confidence and reinforces their trust in our brand.”

Anna Herbert
Hobbs House Bakery

View Case Studies

“We made the decision to partner with Chase Freight due to their reliability and exceptional customer service. For us, having local contacts who understand our business and the needs of our customers, who are willing to go the extra mile is really important for our business.”

Neil Lucas
Knoll Gardens

View Case Studies

“The peace of mind I get from knowing that we’re well looked after by The APC and Delivered UK has allowed me to expand into other markets.”

Carina Evans
Podium Pet Products

View Case Studies

“One of the key differentiators for APC Edinburgh is having a local point of contact. It allows us to resolve issues quickly and ensures that deliveries are handled efficiently. I truly appreciate the personal touch of dealing with a small, consistent team who are always available to address any concerns.”

Colin Rae
Rainbow Railways

View Case Studies

“Working with the local team at The Dash Group fits with our ethos – we can pick up the phone and speak to someone that we trust and understands how our business works.”

Sam Tanner
Tanner Trading

View Case Studies

[H2] Find Your Local Depot
The APC Network is built around local depots providing personal service in their communities. Use our depot finder to locate your nearest depot and speak directly with the team who can help with sending parcels, delivery queries and general enquiries.

[H2] APC Direct
For occasional deliveries, APC Direct lets you book and pay for your parcel online using a credit card. It’s a simple way to send a one-off consignment through The APC Network.
Send a Parcel