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Where is your parcel coming from:

[H1] Where is your parcel going to:

[H1] Weight :

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[H1] Length :

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[H1] Width :

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Send Multiple Parcels

[H1] Send a parcel from £2.99 (£2.49 plus VAT) now
Choose from a range of drop off and collection services

[H1] Send a parcel from £2.99 (£2.49 plus VAT) now
Choose from a range of drop off and collection services

[H1] Crown Commercial Service Supplier
DPD is proud to announce it is a Crown Commercial Service Supplier and can deliver to all public sector organisations through this framework agreement

[H1] Crown Commercial Service Supplier
DPD is proud to announce it is a Crown Commercial Service Supplier and can deliver to all public sector organisations through this framework agreement

[H1] Service Update
Read the latest services updates for the UK and international deliveries here

[H1] Service Update
Read the latest services updates for the UK and international deliveries here

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Products & Services

Service - Latest

[H1] Service Updates

Below you will find service updates for the UK and international deliveries.
[H2]
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UK Service Update

There are no new updates to report for our delivery network across the UK.

International Service Updates

[H2] Localised Strike Action - Italy
Please be advised that due to recent strike action in Piacenza depot, a small backlog has accumulated.The strike has now ended and the team is working to reduce the backlog, and re-routing certain zipcodes to nearby depots to reduce delays.The backlog is expected to be cleared by Friday 1 May. However, deliveries made by this depot may still see delays until fully cleared.We are continuing to monitor the situation and will share any updates accordingly.
[H2] Power Outage - Sweden
Thursday 16 April 2026Please be advised that some localised power outages in the Koge area have affected our hub operation, which sorts and connects to Sweden. These uncontrollable outages have delayed their operation as machinery was unable to run, which has resulted in some delays through the Hub.Power issues have been resolved by the local authorities, and our colleagues are working extended shifts to process parcels and keep delays to a minimum, but deliveries may take an additional 24 hours.We expect delays to be resolved for deliveries due next week, but we are continuing to monitor the situation and will share any updates accordingly.
[H2] Strike Action - Ireland
Friday 10 April 2026Please be advised that due to the current international situation and the impact on fuel prices, it has lead to strike action in Dublin and challenges obtaining fuel across the country.The team is working hard to minmise delays, but deliveries may take additional time as a result.We are continuing to monitor the situation and will share any updates accordingly.
[H2] Italy Landslide
Thursday 9 April 2026Please be advised that there has been a recent landslide in the Petacciato comune, causing damage and blockages on the main motorway in the region.As a result, deliveries to the following areas could be delayed in the short-mid term, whilst infrastructure is fixed:- Termoli- Foggia- Pescara?We are continuing to monitor the situation and will share any further updates accordingly.
[H2] Portugal Island Restrictions
Please be advised that delays to the Portuguese islands are expected due to current international conditions. Portuguese airlines are heavily restricting cargo shipments to the Portuguese islands (postcodes starting with 9xxx). Impacted shipments will be sent via ferries, which will take additional time to deliver.The team is working to minimise these delays, and we are continuing to monitor the situation and will share any updates accordingly.
[H2] Weather Warnings - Central Europe
Wednesday 1 April 2026Please be advised that due to poor weather across Central Europe, services may be impacted for the following countries:Italy - Heavy snowfall and ice, rain and high windsGermany - Snowfall, ice and high windsGreece - Heavy rainfallCroatia, Estonia and Spain - High windsWe are continuing to monitor the situation and will share any updates accordingly.
[H2] New Zealand Low Value Goods Levy
Tuesday 17 March 2026Please be advised that the New Zealand Government is introducing a new Low Value Levy, which will replace the existing customs transaction fees. From 1 April 2026, a £1.10 per piece surcharge will be applied to all eCommerce shipments.The Levy will apply to:- All imported and exported low-value consignments (NZD 1,000 approx. £440 or less)- Shipments entering or leaving New Zealand by air- As the maximum value for eCommerce into New Zealand has been set at NZD 1,000, this will affect all eCommerce consignments
[H2] Strike Action
Thursday 5 March 2026Please be advised that there is planned general strike action in Belgium on Thursday 12 March for 24 hours.The strike may affect deliveries to the country during this timeframe. The team will endeavour to keep delays to a minimum, however please be aware that there may be a 24 hour delay to deliveries.We are continuing to monitor the situation and will share any updates accordingly.
[H2] Bad Weather - Australia
Wednesday 4 March 2026Please be advised that due to severe weather conditions impacting parts of Queensland and Northern Australia, delivery delays are expected.In addition, Queensland is facing a threat of a possible cyclone as wet weather continues across Australia's North and East Coast.We are monitoring the situation closely and further updates will be provided where applicable.
[H2] Strike Action in Origgio
Wednesday 4 March 2026Please be advised that we've been made aware of local strike action in Origgio depot, which is one of our gateways into Italy via DPD Classic.The team are adjusting their routing to minimise the impact to shipments, however please expect a 24 hour delay to deliveries.We are continuing to monitor the situation and will share any updates accordingly.
[H2] Israel Customs Change
Friday 27 February 2026Further to our recent notice, effective from 27 February, the Israeli government has increased the tax exemption threshold from 75 USD to 130 USD.This means that shipments with a declared value above 130 USD may now be subject to customs duties and VAT upon arrival in Israel.Any further changes will be communicated accordingly.
[H2] Bad Weather - USA
Monday 23 February 2026Please be advised that due to winter weather conditions in the USA, delivery delays may be experienced to the following areas:California, North Dakota, Nebraska, Minnesota, Wisconsin, Pennsylvania, Massachusetts, Maryland, District of Columbia, New York, New Jersey, Vermont, Rhode Island, New Hampshire and Maine.We are continuing to monitor the situation closely and further updates will be provided where applicable.
[H2] Bad Weather - Canada
Thursday 19 February 2026Please be advised that due to widespread snowfall, heavy rain and strong winds, delivery delays may be experienced to these areas: Alberta, Saskatchewan, Manitoba, Northern and Western Ontario.We are continuing to monitor the situation closely and further pdates will be provided where applicable.
[H2] Flooding in France
Wednesday 18 February 2026Following Storm Nilis, which caused exceptional rainfall, flooding has occured in the following regions of France: Lot-et-Garonne, Charente-Maritimi, Gironde and Maine-et-Loire. Parcels destined to the remote area of Corsica have also been impacted as poor weather has disrupted ferry schedules.The following postcodes are impacted: 47160, 47180, 47190, 47200 & 47400, 47110, 47260, 47230, 32190, 32250, 32480 and all 20 postcodes.Our colleagues are working hard to try and keep any delays to a minimum, however please expect a 24-hour delay to deliveries as a result of the flooding.We will continue to monitor the situation and will share further updates accordingly.
[H2] Extreme Weather in Spain and Portugal
Monday 16 February 2026Please be advised that due to Storm Kristin and Storm Nilis, the Spanish and Portuguese governments have enforced special measures to protect residents of these areas.In Spain, the Catalunya region is experiencing very high winds, causing some road closures and businesses have closed.In Portgual, some reviers have ruptured due to intense rainfall and there is localised flooding across Coimbra. They have also closed the A1 motorway connecting north-south routes, which is causing disruption to transport and logistic flows.Our colleagues will be working hard to try and keep any delays to a minimum, however please expect a 24-hour delay to deliveries as a result of the severe weather.We will continue to monitor the situation and will share further updates accordingly.
[H2] North East Europe - Severe Weather
Tuesday 10 February 2026Please be advised that the following countries are experiencing severe snow and ice conditions on the roads: Finland, Denmark, Norway, Sweden, Latvia, Lithuania and north-east parts of Poland.Our colleagues will be working to keep any delays to a minimum, and ensure goods are delivered. However, please expect up to 24 hours delay in the affected areas.We are continuing to monitor the situation and will share any updates accordingly.
[H2] USA Bad Weather
Wednesday 4 February 2026Further to our recent notice, please be advised as a result of continued severe weather conditions in the USA, delivery delays may be experienced to the following areas:Cincinnati, Washington D.C. and Philadelphia.We are continuing to monitor the situation closely and further updates will be provided where applicable.
[H2] Winter Olympics
Wednesday 4 February 2026Please be advised that due to the commencing of the 2026 Winter Olympics, deliveries made in the areas of Milan and Cortina d'Ampezzo may be impacted.The event is set to last from 6 February 2026 - 22 February 2026 with the Paralympics set to follow 6 March 2026 - 13 March 2026.Our delivery partners are working with the event organisers to minimise disruption and deliver where possible, however, delays of up to 24 hours may occur.
[H2] Heavy Rainfall - Spain
Please be advised that due to recent heavy rainfall in Southern Spain, operations have been impacted by flooding and road closures.Main current impacted areas are Sevilla and Cadiz, with more provinces in Southern Spain to be impacted in the coming days.The rainfall is expected to last until Thursday, after which deliveries will begin to return to normal levels of service.We are continuing to monitor the situation and will share any updates accordingly.
[H2] Portugal Severe Weather
Thursday 29 January 2026Please be advised that Storm Krisiting is currently impacting Portugal, which is experiencing flooding, fallen trees, heavy rainfall and winds.There has been power outages in the following regions: Guarda, Coimbra, Castelo Branco, Portalegre, Leiria, Santarem, Abrantes, Peniche and Setubal, and there has been a stay-at-home order in Leiria and Coimbra.Our colleagues will be working hard to try and keep any delays to a minimum, however please expect a 24-hour delay to deliveries as the safety of our drivers and operatives is our priority.We will continue to monitor the situation and will share further updates accordingly.-
[H2] Canada Severe Weather
Please be advised that severe winter weather is expected to affect parts of Ontario and Quebec this week.Main areas that are due to be impacted are: Greater Toronto Area, Ottawa, Montral and Quebec City.As a result, delivery services in affected regions may experience slower transit times or temporary service interruptions, particularly in areas where snowfall is heaviest or road conditions become unsafe.We will monitor the situation closely and further updates will be provided where applicable.
[H2] USA Bad Weather Update
Monday 26 January 2026Further to our recent notice, please be advised that as a result of continued severe weather conditions in USA, delivery delays may occur in the following areas:Northern Plains, Great Lakes, Ohio Valley and Northeast regions of the U.S. (Montana, North Dakota, South Dakota, Minnesota, Nebraska, Iowa, Wisconsin, Illinois, Michigan, Indiana, Ohio, Kentucky, West Virginia, Virginia, North Carolina, District of Columbia, Maryland, Delaware, New Jersey, Pennsylvania, New York, Vermont, Connecticut, Rhode Island, Massachusetts, New Hampshire and Maine.
[H2] Storm Harry - Italy
Friday 23 January 2026Please be advised that due to recent poor weather in Southern Italy (Sardinia, Calabria, Apulia and Sicily) we are currently experiencing delivery delays in these regions.Due to flooding, strong winds and damage across these areas, deliveries are expected to be impacted, however no current timeframe for usual service to resume has been provided.We are continuing to monitor the situation and will share any updates accordingly.
[H2] National Customs System Issue in France
Thursday 22 January 2026Please be advised that there is a national customs system issue in France, which is impacting all delivery couriers including DPD. Parcels are still getting cleared, however processing through French customs is slower than normal, and as a result we are seeing some delays during the clearance of goods.Our colleagues will be working hard to keep any delays to a minimum, and ensure goods are delivered. However, please expect some delays to parcels during clearance.The French government are providing daily updates on the progress of the situation, and we are continuing to monitor the situation and will share any updates accordingly.
[H2] Greece Bad Weather
Wednesday 21 January 2026Please be advised that there are expected strong winds, heavy rain and snowfall in Greece on Wednesday 21 January and Thursday 22 January.As a result, we are expecting delays with collection, deliveries and import clearance.We will continue to monitor the situation closely and further updates will be provided where applicable.
[H2] USA Bad Weather
Wednesday 21 January 2026Please be advised that as a result of severe weather conditions in the USA, delivery delays may be experienced to the following areas:Northern Plains, Great Lakes, Ohio Valley and Northeast regions of the U.S. (North Dakota, South Dakota, Minnesota, Iowa, Wisconsin, Illinois, Michigan, Indiana, Ohio, Kentucky, West Virginia, Virginia, North Carolina, District of Columbia, Maryland, Pennsylvania, New York, Vermont, Connecticut and Maine).We are continuing to monitor the situation closely and further updates will be provided where applicable.
[H2] Farmer Strikes in France and Greece
Tuesday 13 January 2026Please be advised that there are Farmers strikes in France and Greece.In France, tractors are blocking traffic in many areas of France, which is affecting final-mile deliveries. Most notably today are blocks around the centre of Paris, which has the ability to affect final-mile deliveries into the Capital today.In Greece, farmers are blocking incoming traffic at the border from Romania and all the major highways, which are affecting our trailers reaching the Hubs in Athens and Thessaloniki. Final-mile delivery is minimally impacted, however there are some backlogs into the Hubs as a result of the blocks.Our colleagues will be working hard to keep any delays to a minimum and ensure goods are delivered. However, please expect up to 24 hours in the affected areas.We are continuing to monitor the situation and will share any updates accordingly.
[H2] Bad Weather across Europe
Tuesday 6 January 2026Snow and ice is impacting our parcel delivery operation across the majority of European destinations, specifically severe weather in Netherlands, France and Denmark.Please be aware that some parcels due for delivery this week may incur a 24 hour delay.We expect disruption to continue throughout the week, however please be assured our teams are working hard to minimise delay

Get a Quote
Longer than 1m

Where is your parcel coming from:

Where is your parcel going to:

Weight :

kg

Quote & Book

Length :

cm

Width :

cm

Height :

cm

Quote & Book

Send Multiple Parcels

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Get a Quote             Longer than 1m

[H1]
Where is your parcel coming from:

[H1] Where is your parcel going to:

[H1] Weight :

kg

Quote & Book

[H1] Length :

cm

[H1] Width :

cm

[H1] Height :

cm

[H1]
Quote & Book

Send Multiple Parcels

[H1] Send a parcel from £2.99 (£2.49 plus VAT) now
Choose from a range of drop off and collection services

[H1] Send a parcel from £2.99 (£2.49 plus VAT) now
Choose from a range of drop off and collection services

[H1] Crown Commercial Service Supplier
DPD is proud to announce it is a Crown Commercial Service Supplier and can deliver to all public sector organisations through this framework agreement

[H1] Crown Commercial Service Supplier
DPD is proud to announce it is a Crown Commercial Service Supplier and can deliver to all public sector organisations through this framework agreement

[H1] Service Update
Read the latest services updates for the UK and international deliveries here

[H1] Service Update
Read the latest services updates for the UK and international deliveries here

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Help

Track My Parcel

About DPD

Customer Complaints

[H1] How Can We Help?

[H2] Not going to be in?

Deliver my parcel anyway

How can I change my delivery address?

How can I change my 1 hour delivery slot?

How can I collect my parcel?

[H2] Expecting a parcel?

When will my parcel arrive?

What's my parcel number?

How can I change my delivery?

Can I confirm my changes?

[H2] Missed a delivery

How can I rearrange my delivery?

I was in, the driver hasn't been

Can the driver come back?

How can I collect my parcel?

×

[H2] Not going to be in?

[H3] Deliver my parcel anyway.

That's fine, we will automatically try to leave your parcel with your neighbour if you're not in.
Not everyone gets on with their neighbours, so if you want to tell us your preferred neighbour, or a safe place at your property.
Enter your reference number and postcode on this page to see your options.

×

[H2] Not going to be in?

[H3] How can I change my delivery address?

To change to a different address, please contact the sender of your parcel.
Why can't we do this for you directly? Retailers like to know when the delivery address is changed and prefer to manage this themselves.
Not good enough?
Choose a local pickup shop and we'll have your parcel ready for you by midday tomorrow.
Enter your reference number and postcode below to see all of your options.

[H1] Didn't find what you were looking for?
If you couldn't find the answer to your query above, please get in touch with us.

×

[H2] Not going to be in?

[H3] How can I change my 1 hour delivery slot?

You can't change your timeslot but you can still get your parcel.
We can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date provided the sender has not instructed us to get a signature.
Enter your reference number and postcode on this page to see your options.

×

[H2] Not going to be in?

[H3] How can I collect my parcel?

Choose from one of our 6,000 local Pickup shops including Sainsbury's, Post Office, Co-op, Morrisons, Argos, Matalan and other stores.
We'll have your parcel ready for you tomorrow.
You'll need to bring 2 pieces of ID, photo ID and ID with your address on it, such as a utility bill.
Enter your reference number and postcode on this page to see your options.

×

[H2] Expecting a parcel?

[H3] Can I confirm my changes?

If you've changed your delivery and simply want to confirm that we've got it, enter your details below

×

[H2] Expecting a parcel?

[H3] When will my parcel arrive?

You will receive your one hour window on the day of delivery once the driver has scanned all the parcels onto the van, this is usually by 12 noon.
Not going to be in?
Enter your reference number and postcode on this page to see all your options.

×

[H2] Expecting a parcel?

[H3] Help the driver find my address

It's always good to get a helping hand; particularly if your address is hard to find.
Enter your reference number and postcode on this page to pass on some directions to our driver.

×

[H2] Expecting a parcel?

[H3] What's my parcel number?

Your sender has this information so contact them for your parcel number. Alternatively just click on the link in your email or SMS, or if you've had a 'sorry we missed you' card, you'll find the number beside the barcode.
Enter your reference number and postcode on this page to track your parcel.

×

[H2] Expecting a parcel?

[H3] How can I change my delivery?

There are plenty of options for you to choose from. You can change your delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop.
Enter your reference number and postcode on this page to see your options.

[H1] Didn't find what you were looking for?
If you couldn't find the answer to your query above, please get in touch with us.

×

[H2] Missed a delivery?

[H3] How can I rearrange my delivery?

You're spoilt for choice! You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour or drop it off at your local shop
Enter your reference number and postcode on this page to see your options.

×

[H2] Missed a delivery?

[H3] I was in, the driver hasn't been

The driver will do everything they can to get your attention when you're at home, but sometimes you'll still miss each other.
Enter your reference number and postcode on this page to see where the driver left your 'sorry we missed you' card, and then select the redelivery or collect option you'd prefer.

×

[H2] Missed a delivery?

[H3] Can the driver come back?

The driver won't be able to make it back to you today because our drivers are on a tight schedule and may no longer be in your area.
But you can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour or arrange to collect it from your local shop.
Simply enter your reference number and postcode below to see all of your options.

×

[H2] Missed a delivery?

[H3] How can I collect my parcel?

Choose from one of more than 6,000 local Pickup shops.
We'll have your parcel ready for you tomorrow.
You'll need to bring 2 pieces of ID, photo ID and ID with your address on it, such as a utility bill.
Enter your reference number and postcode on this page to see your options.

View our Complaints Charter here to see how we support with complaints.

Products & Services

Public Sector

[H1] Public Sector

[H2] Crown Commercial Service Supplier
DPD is proud to announce it is a named supplier on the Crown Commercial Agreement Logistics, Warehousing and Supply Chain Solutions (RM6329) and can deliver to all public sector organisations through this framework agreement.Whether it's educational materials, delicate healthcare products, office supplies, or uniforms, DPD is a carrier public sector organisations can trust, as all our customers are notified of their one-hour delivery window in advance.DPD puts quality first with a world-class NPS of 77, a Trustpilot score of 4.5, and has topped the annual Money Saving Expert parcel delivery customer satisfaction poll nine times. Contact our experts and find out how we can help public sector organisations at publicsector@dpd.co.uk.
[H2] Key reasons to adopt DPD as your Public Sector delivery provider of choice...
We have a range of standard services - same-day, worldwide, weekend, timed flexible, next-day, and premium.Our More Time Needed function puts the needs of those with mobility issues first, giving them more time to get to the door when their delivery arrives.DPD's international service takes the headaches out of shipping abroad.PIN code deliveries protect valuable parcels? For example, they form a standard part of our pharmaceutical deliveries, ensuring that important medicine reaches the right person.Our bespoke solutions, such as Consolidate and SwapIt, offer even more options to the public sector.We operate responsibly, which was recognised by Motor Transport in 2024: DPD won the Urban Operator of the Year and Customer Care Awards for its attention to sustainability and customer service.
[H2] Committed to our Public Sector
DPD UK is extremely proud to be an authorised provider of delivery services to the public sector.
DPD is part of La Poste, itself a public sector provider, giving us a unique perspective on supporting your needs. We are already delivering extensively across the UK's public sector, whether to hospitals, prisons, schools, or not-for-profit-charities and you can be assured DPD has the flexibility to cope.Delivering continued quality of service is our key focus, and we pride ourselves on consistently providing a 99% delivery success rate, having a market-leading Net Promoter Score (NPS) of 76, and holding a continued top ranking (since 2015) in Money Saving Expert's delivery poll.My teams and I are absolutely committed to understanding your needs and tailoring our solutions accordingly, ensuring that DPD is the delivery expert of choice for the UK's public sector.We look forward to working with you.
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Elaine KerrCEO DPD
[H2] Our Public Sector Experience
DID YOU KNOW?As a Group we are owned by La Poste, a government owned, public sector based organisation, meaning we can more easily align to your challenges.
DID YOU KNOW?Through our sister company City Sprint, our Group has a strong footprint in the public sector, delivering to meet its needs on a same-day basis.
DID YOU KNOW?DPD already delivers to public sector organisations through partnership arrangements? Primarily to HM Prison Service, hospitals, schools, and charities.

[H1] Get in touch
Want to talk to us about our public sector capabilities then email us here

Products & Services

[H1] Our Great Products & Services

Everyday we connect businesses & people through our extensive range of products & services. Whatever you're shipping, within the UK or abroad, we will give your customers the best possible delivery experience.Take a look below for more information on how our range of products and services can help you deliver more to your customers.

[H1] UK Services
Choose from a variety of DPD 10:30, DPD 12:00, Next Day, Saturday or Sunday options to give your customers the best possible delivery experience.

Find out more about our UK Services

[H1] International
Our comprehensive range of services gives unbeatable, flexible solutions for all your delivery needs in Europe and the rest of the world.

Find out more about our International Services

[H1] Fulfilment
DPD Fulfilment provides a fully integrated warehousing and distribution service with the benefit of later order cut off times.

[H1] Service Updates
Check here for regular updates on our UK and International delivery services.