Training Example: Contentsquare – Review the Data, Give Your Score & Compare to the Real AI Evaluation

More than analytics:
[H1] 360 experience intelligence for an AI world
Connect what customers say, do, and feel across web, mobile, social, conversations and agent interactions. Deliver actionable, AI-powered insights directly in your team’s workflows—to create experiences that drive growth.Watch a quick tourWatch a quick tourBook a demoBook a demo
[H3] Trusted by 3,000 enterprise and mid-market brands and 1.3+ million websites
[H3] Your always-on expert AI agent
With our contextual AI, your entire team can run in-depth analysis, get fast answers, and take confident, goal-driven next steps to create better customer experiences.See how Sense works4.7on G24.7on Gartner
[H2] Smarter insights. Clearer journeys. Trusted data.
Contentsquare captures entire user journeys (with no manual tagging), then shows you the most important insights so you can take action immediately.Explore the platform
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Experience Analytics
[H3] Understand behavior—and act instantly
See how users interact with every page. Visualize user behavior and optimize content for conversions and engagement.Discover Experience Analytics
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Experience Monitoring
[H3] Keep every journey flowing smoothly
Detect errors, slowdowns, and frustrations in real time. Proactively find and fix issues before they impact customers.Discover Experience Monitoring
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Product Analytics
[H3] Build better products, without the guesswork
Optimize journeys and build your product based on trustworthy insights. Let AI highlight what’s working—and what’s not.Explore Product Analytics
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Conversation Intelligence
[H3] Turn conversation insights into lasting impact
Reduce churn, drive loyalty, and improve customer interactions with conversation insights at scale.Explore Conversation Intelligence
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Voice of Customer
[H3] Hear directly from your customers
Collect feedback to understand what customers are doing—and turn insights into action.Explore Voice of Customer
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Mobile Apps
[H3] Know everything that’s happening in your app
Get instant clarity on who’s using your app, what they’re doing, and why—no tagging needed.Discover Mobile Apps
[H3] Trusted by 3,000 enterprise and mid-market brands and 1.3+ million websites
Access the 2026 Digital Experience Benchmarks ReportFind out where you lead, where you lag, and what to focus on next.Get the benchmarkGet the benchmark
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[H2] Give every team a clearer view of the customer
Contentsquare shows your entire organization what customers are really experiencing. So teams can make smart decisions, take confident action, and stay aligned with what customers need most.Marketing teams
[H3] See what’s working (and what’s not)
Contentsquare gives marketers a clear view of how users move, click, and convert. Pinpoint what’s driving results, understand A/B tests, and optimize campaigns to improve ROI.Digital marketing teams
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Product teams
[H3] Understand how people really use your product
Contentsquare shows product teams how users engage and convert—even across multiple sessions and devices. Get the insights you need to prioritize investments and keep customers coming back.Product teams
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Ecommerce teams
[H3] Get in the express lane to ecommerce growth
Contentsquare helps you understand what makes customers buy—and what holds them back. Analyze journeys, optimize product listings, and discover what turns casual visitors into repeat buyers.Ecommerce teams
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Data analytics teams
[H3] Find the customer stories waiting in your data
Contentsquare helps analytics teams turn customer data into clear, actionable insights. Pinpoint friction, support decision-making, and automatically track every event (while respecting user privacy).Data analytics teams
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Design & UX teams
[H3] Design, refine, and test the smart way
Contentsquare helps UX and design teams stay on top of what customers experience. Get automated insights about their actions, run helpful user tests, and get direct feedback to optimize their journeys.Design & UX teams
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[H2] Digital experience, your next revenue driver
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+98577%Audi boosts conversions by +7% through data-driven CRO with ContentsquareRead Audi's story
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+5202213744%increase in ecommerce purchase rate,
+33% conversion rate of optics bookingRead Specsavers' story
[IMG: [Asset] Customer story - Pirelli]
+4251109644%increase in conversion rateRead Pirelli's story
[IMG: EasyJet]
+57477.21733%increase in revenue for this customer journeyRead Easyjet's story
[IMG: John Lewis & Partners]
+1842227177.84733%increase in engagement on campaign bannersRead John Lewis's story
[IMG: Rhone]
+6753374277%exceeding their targets and seeing sales up, year-on-yearRead Rhone’s story
[IMG: Ocado]
+1406653200%increase in average monthly Contentsquare usersRead Ocado's story
[IMG: Admiral]
+3091110355%QA analysis outcome score has gone up by 15% from 85% percent to 98%Read Admiral’s story
[H2] Connect with your everyday tools
Sync with 100+ popular apps to connect your digital insights in one place.Explore all integrations

Platform Overview
[H1] Full journey intelligence. Expert analysis for every team.
Shape better experiences with customer insights across digital, conversation, and social. Go from data to decision faster, with AI that makes “ah-ha!” moments available to all.Start for freeStart for freeWatch a quick tourWatch a quick tour
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Platform OverviewWhy CSQ?ProductsTeamsIntegrations
[H2] Your single source of truth for all teams, big and small
The smart platform for 360-degree insights across the full customer journey.
[IMG: One Platform. Every digita lexperience]
One platform. Every customer experience.Get a complete view of your customer journey across web, mobile, email, voice, chat, social, reviews, and LLMs. No more data silos or fragmented insights—just one solution to optimize every part of the customer experience.
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Jump to the most important insightsSpot your top optimization opportunities by viewing impact metrics and AI-powered recommendations. Instantly see the most important findings with visual tools like heatmaps, journey maps, and session replays. You bring the visitors, we’ll bring the insights.
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Analyze complex journeysNo need to use multiple tools. Contentsquare connects journeys across multiple sessions, channels, and devices, whether they’re from anonymous or known visitors. Understand how journeys impact outcomes like conversions and revenue, based on a blend of qualitative and quantitative data.
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Capture more, learn moreAutomatically capture every user action and analyze it retroactively—no tagging needed. Export your behavioral data to your warehouse and combine it with other data for more insights. Industry-leading data governance and privacy controls let you track interactions at scale, safely and securely.
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Unite teams of all sizesContentsquare’s insights help product, marketing, design, analytics,  engineering, and executive teams. Plus, our plans support every growth stage—from fresh startups to enterprises. Our flexible architecture and integrations support your tech stack as it evolves too.
[H2] Everything you need to deliver better digital experiences
Know your customers’ every move and uncover the best opportunities to optimize their journeys. All from a single platform.
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Experience Analytics
[H3] Understand behavior—and act instantly
See how users interact with every page. Visualize user behavior and optimize content for conversions and engagement.Discover Experience Analytics
[IMG: experience-monitoring-icon]
Experience Monitoring
[H3] Keep every journey flowing smoothly
Detect errors, slowdowns, and frustrations in real time. Proactively find and fix issues before they impact customers.Discover Experience Monitoring
[IMG: product-analytics-icon]
Product Analytics
[H3] Build better products, without the guesswork
Optimize journeys and build your product based on trustworthy insights. Let AI highlight what’s working—and what’s not.Explore Product Analytics
[IMG: Conversational Analytics]
Conversation Intelligence
[H3] Turn conversation insights into lasting impact
Reduce churn, drive loyalty, and improve customer interactions with conversation insights at scale.Explore Conversation Intelligence
[IMG: voc-icon]
Voice of Customer
[H3] Hear directly from your customers
Collect feedback to understand what customers are doing—and turn insights into action.Explore Voice of Customer
[IMG: mobile-apps-icon]
Mobile Apps
[H3] Know everything that’s happening in your app
Get instant clarity on who’s using your app, what they’re doing, and why—no tagging needed.Discover Mobile AppsUse cases
[H2] Solve your toughest digital experience challenges
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Optimize Journeys
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Improve conversions
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Boost A/B testing results
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Increase lifetime value
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Find and fix errors
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Turn feedback into action
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Optimize customer conversations
[H2] Delivering answers that drive business growth
Every chance I get, I remind people, "We have an issue? Go look at the data in Contentsquare! We can check the errors, quantify them, and prioritize based on that." We can go and find the specific session in session replay, watch it, reproduce it, and see exactly what the customer experienced step by step. There's just so much value.Jessica DewingSenior Product Manager at Royal Caribbean+25%Increase in conversion rate
[H3] How RingCentral used behavioral data to streamline the customer journey
Read more
[IMG: Streamlining the customer journey using behavioral data — Cover Image]
[IMG: RingCentral]
[IMG: Skoda]
[H3] Škoda boosts ecommerce conversions with Contentsquare
Read story
[H3] Your always-on expert AI agent
With our contextual AI, your entire team can run in-depth analysis, get fast answers, and take confident, goal-driven next steps to create better customer experiences.See how Sense works
[H2] Connect with your everyday tools
Sync with 100+ popular apps to connect your digital insights in one place.Explore all integrations

Contentsquare Integrations & Partner Ecosystem
[H1] Get to market quickly and deliver personalized experiences
Contentsquare’s Partner Ecosystem provides pre-built integrations – all supported by our open APIs – and services delivered by our service partners to complement and enhance the Contentsquare Digital Experience Analytics Cloud.
The result for you is faster time to market, reduced cost and smarter, more personalized experiences.Become a PartnerBecome a Partner100+ integrations
[H2] Enhance and supercharge your marketing tech stack
Easily extend Contentsquare’s rich experience insights to your third party applications, such as VoC, APM, Web Analytics and A/B Testing systems to make smarter, faster decisions, all while getting a higher ROI in your investments in those technologies.Explore our tech partners
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ShopifyTogether, Contentsquare and Shopify accelerate storefront optimizations, strengthen CRO, and empower smarter growth decisions based on real customer insights.Learn more
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AWSWith AWS we give customers behavioral and product insights at scale and help connect that data with existing tools and workflows within AWS’s data warehouses. Learn more
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Microsoft AzureGet powerful analytics from Contentsquare, backed by Microsoft Azure’s secure cloud. Faster growth, stronger insights, more innovation.Learn more
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SnowflakeWith Snowflake Intelligence, Contentsquare is taking the next step in building smarter, faster workflows to turn businesses' integrated data into intelligent action.Learn more
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150+ solution partners
[H2] Accelerate time to market and growth
Deliver more human experience to market more quickly with leading strategy, design, implementation and digital agencies. Contentsquare has worked hard to establish relationships with the leading solution partners. Tap into our extensive network and benefit from established, trusted relationships and qualified expertise.Explore our solution partnersData Connect
[H2] Send Contentsquare data to your existing stack for holistic analysis
Easily export Contentsquare data to your warehouse with our fully managed extract, transfer, and load (ETL) service. So your data and analytics teams can turn insights into action—whether it's optimizing journeys, predicting churn, or personalizing experiences. All without any manual data wrangling.Discover Data Connect
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Enhanced experimentation
[H2] Set up your next A/B test in two clicks
Running A/B tests in Contentsquare? With zero-configuration test setup, you can create new variants in just two clicks, without having to predefine segments. Dashboards are ready from the start, giving you instant access to all your variant data in one place. Built-in visualizations and behavioral insights help you spot winning versions faster—so you can optimize with confidence.MCP Server
[H2] Bring CSQ insights into your chosen AI tool
Unlock answers from Contentsquare right inside Microsoft Copilot, ChatGPT, Claude, or Dust—thanks to our new Model Context Protocol (MCP)-powered integration. Whether you need quick top-line metrics or advanced analysis across datasets, the insights are only a question away. Integrate once, ask endlessly. Join the betaJoin the beta
[H2] Empowering the right experience for every customer, everywhere
View all storiesHow ASICS enhanced its experimentation program with ContentsquareRead story
[IMG: How ASICS enhanced its experimentation program with Contentsquare — New Cover Image]
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[H3] Why E.ON chose Contentsquare to amp up their digital experience analytics
Read story
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[H3] Leveraging data to learn exactly what customers want
Read story
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[H3] How RingCentral used behavioral data to streamline the customer journey
Read story
[H2] Frequently asked questions
What is an analytics tech stack?An analytics tech stack is a combination of tools and technologies used for collecting, processing, and analyzing data. It typically includes data storage, processing, visualization, and reporting tools that work together to provide comprehensive insights into various aspects of business performance.How does a robust analytics tech stack benefit businesses?A robust analytics tech stack benefits businesses by enabling them to make informed decisions based on data-driven insights. It streamlines the data pipeline, ensuring efficient data collection, processing, and analysis. This empowers organizations to optimize strategies, enhance operations, and stay agile in a competitive landscape.Which components are essential in an analytics tech stack?Essential components in an analytics tech stack include a data warehouse for storage, ETL (Extract, Transform, Load) tools for data processing, and analytics and visualization tools for generating actionable insights. The integration of these components creates a seamless flow of data, facilitating effective decision-making within the organization.Why is data integration critical in an analytics tech stack?Data integration is critical in an analytics tech stack because it ensures that disparate data sources can be harmonized and analyzed cohesively. Integrating data from various systems and channels provides a holistic view, allowing businesses to derive meaningful correlations and insights that might be missed with isolated data sources.How can businesses scale their analytics tech stack?Businesses can scale their analytics tech stack by adopting scalable and flexible technologies. Cloud-based solutions, scalable databases, and modular analytics tools allow organizations to adapt their tech stack to evolving data needs and increasing volumes. This scalability ensures that the analytics infrastructure can grow with the business.How can businesses ensure the security of their analytics tech stack?Ensuring the security of an analytics tech stack involves implementing robust data governance practices, encrypting sensitive information, and regularly auditing access controls. By prioritizing data security, businesses can mitigate risks and build trust in their analytics capabilities, fostering a secure and compliant data environment.

Contentsquare's AI
[H2] Expert-level analysis. Now on autopilot.
Sense Analyst lets everyone on your team dive deep into your data, whatever their role. Start your day with fresh insights in your newsroom, run deep research on demand, and get scheduled analysis results sent to your inbox.Watch a quick product tourWatch a quick product tourSense Analyst
[H3] The AI agent that does deep analysis for you
Run deep, multi-step analyses without lifting a finger. Sense Analyst answers complex questions, delivers clear results, and walks you through the next steps—no data expertise needed. Schedule automated analyses that are tailored to your business context, and get results emailed directly to you.Chat
[H3] Instantly understand digital experiences
Ask questions, like “Why are users dropping off?” or “Which feature has the highest adoption rate?”  Get instant answers and navigate analytics like an expert.Summaries
[H3] Fast overviews, beyond session replays
Sense summarizes insights across the platform, including zoning, heatmaps, errors and waterfall insights. So you get a clear view of key behaviors and journeys without digging through data.Mapping
[H3] Advanced analytics, without the manual setup
Contentsquare can capture every user interaction automatically, so you have complete data to explore retroactively—no manual tagging needed.And when you’re diving into advanced analytics, you don’t have to stop and map pages. Sense creates and updates page mappings directly from inside your Contentsquare analyses.
[H3] Trusted by 3,000 enterprise and mid-market brands and 1.3+ million websites
Sense Analyst has been instrumental in onboarding new employees and accelerating discovery and learning. It enables stakeholders—especially newer users—to self-serve insights and quickly take the first step in answering content analytics questions.Calvin JoseManager of Trigger & Site Optimizations, OptimumCommon use cases
[H2] Skip the investigation and go straight to the solution
Watch a quick tourPut “a-ha!” moments in reach of every teamWith Sense as your guide, you can analyze content, pages, and journeys to understand behavior—without expert help. Now every team can independently find, validate, and share customer insights.
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Take the fast lane to recovering conversionsWhen your results dip, Sense automatically pinpoints drop-offs, errors, and friction. It identifies issues and gives you clear recommendations for fixes, so you can quickly recover conversions.Put customer journey and behavior analysis on autopilotSense maps customer journeys in seconds, so you can start exploring right away. Automatically analyze user paths following important releases to assess changes in behavior, and track how segments move through key flows. High-impact optimization opportunities are always just a few clicks away.Reclaim time by automating your recurring analysisRunning manual, recurring analyses? Let AI handle them. Sense continuously investigates what matters and keeps you informed with the latest insights.Plus, Sense analyzes data from multiple Contentsquare workflows, delivering deep insights and practical recommendations. So you’re free to focus on strategy—not repeat work.
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Understand tests and campaigns without data diggingSense analyzes your A/B test results and gives you insights before your coffee goes cold. Ask for more information, like revenue impact, to see which test variant is better for business. Or tell Sense to segment traffic for mobile, web, or returning users—and more. It can't be this easy, can it?
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[H2] Connect to all your favorite apps
Sync with 100+ popular apps to connect your digital insights in one place.Explore all integrations
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[H2] Frequently asked questions
Got another question?How does Contentsquare use my data to power AI features?Contentsquare's AI models are trained on aggregated, anonymized behavioral data. Your customer data is never shared with third parties or used to train external AI models. All AI features comply with our enterprise-grade security and privacy standards.
Do I need technical expertise to use Contentsquare's AI features?No. Our AI features are designed for every team member—from analysts to product managers to marketers. Insights are surfaced automatically and delivered in plain language, so you spend less time analyzing and more time acting.
What is MCP and how does it work with Contentsquare?MCP (Model Context Protocol) is Contentsquare's AI-native integration that connects your experience analytics to the AI agent your teams already use—ChatGPT, Claude, Microsoft Copilot, and more. Once your IT or data team completes a simple one-time setup, every team member can query Contentsquare in questions directly from their AI tool—no platform login or training required.
Do I need technical expertise to use MCP?Setting up MCP requires a one-time installation handled by your IT or data team—a simple 7-step process that takes under an hour. Once connected, no technical expertise is needed. Any team member can query Contentsquare in plain English directly from their AI tool, with zero training and no platform login required.