Training Example: ViaMichelin (Manufacture Française des Pneumatiques Michelin) – Review the Data, Give Your Score & Compare to the Real AI Evaluation

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[H1] Legal notice
[H2] Introduction
This legal notice applies to the ViaMichelin website (hereinafter referred to as “the Website”) and the ViaMichelin mobile and tablet applications (hereinafterreferred to as “the Applications”) and/or their localized versions.
[H2] 1. Information required by law
The Website and Applications are published by:
Manufacture Française des Pneumatiques Michelin
A French company with share capital of €504,000,004
Clermont Ferrand Trade and Companies Registry No. 855 200 507
Place des Carmes Déchaux
63000 Clermont-Ferrand
France
Tel.: +33 (0)4 73 32 20 00
Fax: +33 (0)4 73 32 63 81
Intracommunity VAT No. FR33855200507

The publication manager is Mr. Gwendal Poullennec, Director of the Business Experiences Line.

ViaMichelin Website and Applications are hosted in Ireland, a country of the European Union, by Microsoft Ireland Operations Ltd – One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland, +353 1 7063476.
[H2] 2. Amendments
Manufacture Française des Pneumatiques Michelin may at any time, and without prior notice, amend the content of this legal notice.
Users are therefore invited to review this notice regularly.

(Version 21 – 10/2023)
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[H1] General terms and conditions of use
[H2] Introduction
A 100% subsidiary of the Michelin Group, Manufacture Française des Pneumatiques Michelin is a société par actions simplifiée (simplified joint-stock company) with share capital of €504,000,004, headquartered at place des Carmes Déchaux 63000 Clermont-Ferrand, France (hereinafter referred to as “the Company”).

These General Terms and Conditions of Use apply to the ViaMichelin website (hereinafter referred to as “the Website”) and to the mobile and tablet applications (hereinafter referred to as “the Applications”) and/or their localized versions, published by Manufacture Française des Pneumatiques Michelin. Users hereby acknowledge that they have obtained all necessary information from the Company prior to accessing the services offered by the Website and/or the Applications, and that they unreservedly accept these General Terms and Conditions of Use.

Accordingly, these General Terms and Conditions of Use govern the relationship between the Company and any user of the Website and/or Applications. These general conditions of use apply from the first connection to the Website and/or the Applications by the user, who agrees to be subject to the rights and obligations hereof without reservation. In the absence of agreement by the user to these General Terms and Conditions of Use, the user is not authorized to use the Website and/or the Applications.
[H2] 1. Purpose
The purpose of these General Terms and Conditions of Use is to set out the terms and conditions governing access to and use of the Website and/or the Applications, as well as the rights and obligations that arise as a result.
[H2] 2. Contractual Documents
The contractual documents, in decreasing order of priority, are:
the specific conditions of use for certain services (including, but not limited to, the conditions of use of the Guidance Service), the conditions of use of which are set out following these General Terms and Conditions of Use;
these General Terms and Conditions of Use.

In the event of a contradiction between documents of different types, it is expressly agreed that the provisions contained in a document with a higher rank will prevail over the obligations with which there is a conflict of interpretation.

The modules identified below are also subject to the associated user licenses:
MapLibre: https://github.com/maplibre/maplibre-gl-js/blob/main/LICENSE.txt
[H2] 3. Changes and Upgrades
[H3] 3.1 Changes and Upgrades to Services
The Company reserves the right to make changes and/or improvements and/or developments to the Website and/or Applications.

The Company reserves the right to modify the terms and conditions of access to the services, particularly in technical terms.

Furthermore, the Company reserves the right to discontinue, permanently or temporarily, one or more services available on the Website and/or Applications.

Consequently, users acknowledge and accept that no compensation may be awarded to them in respect of a modification to one or more of the services offered by the Company on the Website and/or Applications.
[H3] 3.2 Changes and Amendments to the General Terms and Conditions of Use
The Company may, at any time and without notice, modify the terms of these General Terms and Conditions of Use. Such amendments will take effect when they are put online on the Website and/or Applications.

Any access or use of the Website and/or Applications after the relevant Terms and Conditions of Use take effect will be deemed acceptance of the new General Terms and Conditions of Use for the services offered.

Therefore, users of the Website and/or Applications are recommended to regularly review the General Terms and Conditions of Use, which can be viewed on the Website and Applications, to learn of any changes and/or amendments thereto.
[H2] 4. Users’ Obligations
The Company grants users of the Website and/or Applications the right to access and use the Website and/or Applications exclusively for private, non-commercial use. Any collective and/or commercial use is strictly prohibited.

Users undertake to comply with these General Terms and Conditions of Use when using the Website and/or Applications.

The user undertakes to use the Website and/or Applications and all the information to which they may have access on the Website and Applications only for purposes that comply with public order, good morals, the rights of third parties and of the Company, as well as with the ethical rules that regulate the Internet.

Users shall not commit any act that may jeopardize the IT security of the user or of other users of the Website and/or Applications and shall not disrupt other users’ use of the Website and/or Applications.

The user undertakes to inform the Company, by registered letter with acknowledgement of receipt, of any complaint, legal action or claim to which they may be subject, and which may have consequences on these General Terms and Conditions of Use.

Furthermore, users shall not perform automatic searches on the Website and/or Applications in any form (software, metasearch engines, etc.).
[H2] 5. Hyperlinks
The creation of a link to the Website and/or Applications without the express prior authorization of the Company is prohibited. In any event, hypertext links to the Website and/or one of the Applications must be removed at the first request of the Company.
As a result, in particular, the following are prohibited:
any inline linking enabling the Internet user to automatically view content from the Website and/or the Applications in a specific location;
any framing link enabling a page of the Website and/or Applications to appear in a frame within the page of the Website or Application visited by the Internet user;
any link from websites that breach the prohibitions set out in the clause entitled “Prohibitions” of these General Terms and Conditions of Use.

By the present terms and conditions of use and by derogation to the article “Ownership” of these General Terms and Conditions of Use, the Company authorizes users to create:
one or more simple hypertext links pointing to the home page of the Website and/or Applications;
one or more simple hypertext links pointing to the home page of the various sections of the Website and/or Applications;
one or more hypertext link(s) pointing to a map, an itinerary, a list of points of interest and/or a description sheet, following the instructions of the Website and/or Application services offering this option.
[H2] 6. Liability
[H3] 6.1 Liability of the Company
The Company undertakes to use its best efforts to provide users with accurate and verified information, but cannot guarantee the accuracy, completeness or timeliness of the information published on the Website and/or the Applications.
The Company undertakes to use its best efforts to ensure that the Website and/or the Applications are available to users at all times. Nevertheless, the Company shall not be held liable in the event of partial or total unavailability of the Website and/or Applications, for any reason whatsoever. In any event, the user may not invoke a difficulty in accessing the Website and/or the Applications to access information in fraud of these General Terms and Conditions of Use.

The Company cannot be held liable by users of the Website and/or Applications for indirect and/or unforeseeable damage suffered by the user.

Indirect losses include inter alia the loss of data, time, profits, turnover, margins, orders, customers, business, revenue and sales actions, as well as injury to brand image, expected results and third-party actions. Nor can the Company be held liable for any orders or investment decisions based on information contained on or accessible through the Website and/or the Applications.

Finally, the user is informed of the risks inherent in the use of the Internet, particularly in terms of lack of security in the transmission of data, and acknowledges having the skills and means necessary to access and use the Website and/or the Applications. Under no circumstances will the Company be held liable for these risks and their consequences, harmful to the user to any extent whatsoever.
[H3] 6.2 Liability for Third-Party Services
The Website and/or Applications may contain links to third-party websites such as rental companies, hoteliers, hotel reservation platforms offering a number of services, as well as content or services offered directly to users by third parties, restaurateurs, weather information providers, etc. (hereinafter referred to as “Third-Party Services”). The Company has no control over the providers of third-party Services and therefore assumes no responsibility for the quality, availability or content of third-party Services.

Consequently, the Company shall not be liable in any way for any direct or indirect damage that may arise from the User’s use of third-party Services.
[H2] 7. Property
[H3] 7.1 Company Content
The elements belonging to the Company, such as the Website, the Applications, and their contents such as trademarks, designs, models, images, sound clips and videos, texts, photos, logos, graphic guidelines, software, the search engine, databases, taken as a whole or individually, without this list being exhaustive, are the exclusive property of the Company.

These General Terms and Conditions of Use do not imply any transfer of intellectual property rights of any kind on the elements belonging to the Company for the benefit of users.

The following are therefore unlawful, without this list being exhaustive:
any adaptation, making available to the public at its request or not, distribution, rebroadcasting in any form whatsoever, networking, public communication of all or part of the Services, works, services, trademarks and all elements protected or likely to be protected by intellectual property law reproduced on the Website and/or Applications;
any extraction or reuse, including for private purposes, of a substantial part of the content of the databases constituted by the Website and/or Applications;
any repeated and systematic extraction or reuse, including for private purposes, of even a non-substantial part of the content of the databases constituted by the Website and/or Applications;
any link, access, modification, addition or deletion that concerns the automated online publication processing system and modifies the publication conditions or the editorial policy;
any action having the effect of creating an analogy or confusion in the mind of the public between the Services of the Website and/or the Applications and the products or services of third parties. To this end, the user undertakes to take all necessary measures to protect the said rights against all third parties and, in particular, to maintain in good condition all indications of ownership on all data, information and, more generally, on the elements that can be consulted on the Website and/or the Applications or that are communicated to him by the Company;
fraudulently accessing and remaining on an automated data processing system;
fraudulently deleting, modifying or adding data to such systems;
hindering the operations of such systems.

In this respect, any use not expressly authorized in writing and in advance by the Company is prohibited and constitutes an infringement. Any user who breaches these General Terms and Conditions of Use will be subject to civil and criminal actions intended to sanction inter alia infringements of copyright, neighboring rights, the rights of database creators and automated data processing systems.
[H3] 7.2 Third-Party Content
Elements owned by third parties, including, but not limited to, websites, trademarks, designs, models, images, audio and video clips, texts, photos, logos, graphic charters and software (hereinafter referred to as “Third-Party Content”), are the sole property of their authors and are therefore protected by copyright, trade mark rights or any other right recognized by the laws in force.

These General Terms and Conditions of Use do not imply any transfer of intellectual property rights of any kind to third-party Content for the benefit of users unless expressly authorized by the Company or its author. Consequently, users shall not infringe such rights in any manner.

Users acknowledge that, insofar as third-party Content expressly refers to the websites on which it is available, no confusion of any kind is possible and that such elements and content cannot reasonably be presumed to be the property of the Company.
[H2] 8. Personal Data
The terms and conditions governing the processing of personal data collected by the Company when using the Website and/or Applications are governed by the provisions of the Personal Data Protection Charter.
[H2] 9. Breach of the General Terms and Conditions of Use
In the event of a breach of the obligations of these General Terms and Conditions of Use, the Company may take any measures it deems appropriate with regard to the user at the origin of the breach.
[H2] 10. Agreement with Respect to Proof
All correspondence that the parties exchange has probative value and is therefore binding on them.

The computerized registers kept in the Company’s computer systems will be kept under generally secure conditions and will be considered as proof of communication between the parties.

Access to services is archived and stored on a reliable and durable medium that can be used as proof.
[H2] 11. Registered Address and Notification
The Company’s registered address is the address shown on the Website and/or the Applications.
[H2] 12. Customer Service
For any information or questions relating to the use of the Website and/or Applications, the Company’s customer service department is available to users by clicking on the “Contact us” section.
[H2] 13. Governing Law and Jurisdiction
These General Terms and Conditions of Use are governed by the law of the user’s domicile or habitual residence. The foregoing applies to both substantive and procedural rules, regardless of the place from which users access the services and regardless of the content of the data.

Any dispute arising in connection with the performance of these General Terms and Conditions of Use may, before any legal action is taken, be submitted to the Company for amicable settlement.
In the event of a dispute, the user may also have recourse to a mediation procedure and, in particular, send a written complaint to the mediator appointed by the Company, CNPM MÉDIATION CONSOMMATION, via the procedure described on the website cnpm-mediation-consommation.eu/.

The User is also informed that he may have recourse to the online dispute resolution service offered by the European Commission in accordance with Article 14 of Regulation (EU) No. 524/2013. This platform can be accessed via the following link webgate.ec.europa.eu/odr/.

Any dispute arising out of or in connection with the conclusion, v

[H1] Personal data
[H2] Summary
Michelin is committed to protecting your personal information and being clear and transparent about what information we collect and how we will use it. This policy explains how any personal information we collect when you use our website or digital services, or that you provide to us, will be processed by us.
Please read the following policy carefully to understand our views and practices regarding your personal information and how we will treat it
Who we are and how we can be contacted
Our websites covered by this privacy policy
About our Privacy Manager
Other policies you should read
Information we collect from you
Information we collect about you from other places
Where we store your personal information
Sharing your personal information
How long will personal information be kept by us
Your rights under data protection legislation
What you can do if you’re not happy with how we use your information
About Data Security
Minority
Changes to our Privacy Policy
[H2] 1. Who we are and how we can be contacted
Our full legal name is Manufacture Française des Pneumatiques Michelin (“Michelin”) and we are the Data Controller. If you need to contact us you have a number of options:
You can send us a letter addressed to the Privacy Manager: 30, cours de l’Ile Seguin, 92105 Boulogne-Billancourt Cedex,
You can also contact us using our contact form on our website here,
You can also contact us by telephone on +33 (0)1 55 19 57 00/01.
[H2] 2. Our websites covered by this privacy policy
The information set out in this policy is applicable to the following websites and mobile applications:
ViaMichelin
website available here and through the following local extensions (.fr, .co.uk, .ie, .de, .be, .it, .es, .pt, .nl, .at, .ch and .pl)
mobile application available on market mobile applications stores
Guide MICHELIN
website available here and through the local extensions accessible from the home page (City Selector)
mobile application available on market mobile applications stores
Michelin Business Solutions
website available here
[H2] 3. About our Privacy Manager
While everyone at Michelin is committed to protecting and respecting your privacy, we have a Privacy Manager who deals with all aspect of personal data at Michelin. You can contact our Privacy Manager by sending an mail to  here.
[H2] 4. Other policies and information we encourage you to read
While this Privacy Policy contains all the information you need on how we collect and use your personal information on our websites, there is information in some other places which we encourage you to read.
Additional privacy policies
Our Cookie Policy
Linked Platforms

Additional privacy policies
This is our main privacy policy for your use of website and digital services and products offered by us. However, there may be additional information in privacy policy for specific digital products and services. Please read these policies when you register or subscribe to these products and services.

Our cookie policy
When you use our website and other digital products and services provided by us, information can be collected through cookies to distinguish you from other users of our website and other digital products and services. We have a separate Cookie Policy which explains our use of cookies and the purposes for which we use them. We encourage you to read our Cookie Policy here.

Linked platforms
Our site may, from time to time, contain links to and from our websites and digital platforms of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
[H2] 5. Information we may collect from you
This section sets out:
how we collect your personal information;
the categories of data that we collect;
a description of how we plan to use the information we collect;
the legal basis that we will rely on to process information collected.

We may collect and hold the following information about you:
Data collected Purpose/Activity Type of DataLawful basis for processingInformation you give to us when you enter a competition or promotion (“Competition Data”).To enable us to send you further information about the competition or a prize if you are the competition winner. Unless we state otherwise when we collect your information, we will only use this information for managing and administer the competitions or promotions.Competition Data might include, for example, your name, you email and your full addressThe performance of an agreement between you and us to enter the competition or promotion.Information you provide to us when you complete a survey or respond to a questionnaire or poll (“Survey Data”).To collect information about a specific matter, for example, our services to you. In many cases surveys, questionnaires and polls are anonymous and we only collect personal information for statistical data. If this is not the case, we will let you know at the time of collecting the information.Information may include your full name, your email address and other personal data requested.We will use our legitimate interests in the monitoring and improvement of our products and services to our customers and users as the legal basis for processing Survey Data.If you register for any of our digital products or services via an account we will request information to enable us to identify you and provide the products and services to you (“Account Data”).Account data will be processed in order to provide you with the digital services to which you have subscribed (creation of a Michelin online account, membership of the loyalty program, etc.), to contact you about these digital products and services, to save the history of your favorites and routes and to back up our services.Account data will include your surname, first name, e-mail address, date of birth, country, postal code, telephone number, favorite addresses, vehicles and tires, areas of interest, order history for Michelin or partner products and services, loyalty points accumulated and any other data related to the management of the loyalty program (login, password, etc.).The performance of the agreement between you and us for the provision of the digital product and services is the legal basis for processing Account Data.If you request further information from us by signing up to receive any of our newsletters or marketing communications (“Marketing Data”).Marketing Data is processed for the purposes of sending you the relevant notifications and/or newsletters you have requested.We will ask you for your name and email address so we can send you the information requested.The legal basis for this processing is consent. As part of our goods and services, Michelin may be required to create (“Segmentation ” ) user groupsSegmentation or profiling is used to get to know you better in order to send you personalized offers, advertisements and communications.Segments or profiles are made on the basis of information held by Michelin (account data, navigation data, purchase data, declarative data) or information collected as part of our relations with our partners (e.g. social networks, etc.). Michelin undertakes not to use, for segmentation and targeting purposes, information revealing sensitive or not relevant characteristic data.The legal basis for this processing is consent and, in some cases, our legitimate interest.Data from the guidance feature (ViaMichelin mobile application)The data is processed to provide the GPS guidance feature, which enables the user to reach a destination by displaying the Michelin navigation map along with detailed instructions and spoken directions. The navigation map designed by Michelin adapts its style to day or night driving, and shows traffic conditions along the way. The data can also be used for mobility-related studies.The processed data include: geolocation data, origin and destination data, date, and voice for voice search (without voice retention).The legal basis for this processing is consent.For mobility flow analysis (ViaMichelin Web)The data is used for statistical studies related to mobility flow analysis, and may be passed on to partners.Calculated routes (journey intent) including city of departure, city of arrival and date of route calculation.The legal basis for this processing is our legitimate interest.

When you provide us information (for example, the information set out in the scenarios above), in some cases we will also ask you for additional, voluntary information. This information will be identified as optional and is used to help us better understand our customers and tailor our services to them.
[H2] 6. Information we collect about you from other places
We may receive information about you if you use any of the other websites we operate or the other products and/or services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment services, analytics providers, search information providers and credit reference agencies) and may receive information about you from them.

The legal basis for this processing is our legitimate interests, namely monitoring and improving our website, products and services.
We may collect your location data, for example from the GPS functionality of your mobile device or deducted from your IP Address (“Location Data”). This data is used by us to provide our location-based services (GPS navigation service, road planner, research of nearby points of interests)

The legal basis for this processing is your consent.
We may collect information from our web servers’ logs, for example information about your computer, such as your IP address, operating system and browser type (“Usage Data”). This information is used by us for system administration and to analyse how people are using our websites and digital platforms. It also helps us to provide the best online infrastructure for your online activities.

The legal basis for this processing is our legitimate interests, namely monitoring and improving our website, products and services.
As mentioned above, we and our business partners collect information (“Behavioural Data”) using cookies or other similar technologies stored on your device about how you use our website, digital products and services (in particular about your display and search preferences, your search history, your location, the way you are surfing on /using our websites, products or newsletters such as mouse move, display duration and clicks). Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our websites, deliver a better and more personalised service to you based on your profile, interests and/or Location Data, display advertising also based on your profile, interests and/or Location Data and manage our relationship with our business partners. You can read our Cookie Policy here.

We may match your Behavioural Data with your Marketing Data to send you personalized notifications and/or newsletters.
The legal basis for this processing is your consent or, where relevant, our legitimate interests, namely monitoring and improving our website, products and services.
We also collect information from our social media sites, including likes, shares and tweets, and about the content on social networking sites. In particular, while using our Facebook connect functionality to subscribe or connect to Mon Compte Michelin, we may receive information from your Facebook public profile. You are informed about which data are transferred by the social media to us before proceeding to such transmission.

The legal basis for this processing is your consent.

ViaMichelin uses Mouseflow: an analytical website tool that enables a high-precision analysis and understanding of how a site is used and where our users can experience problems (friction). Mouseflow can record your clicks, mouse movements, scrolling, form filling (keystrokes) in non -excluded fields, pages visited and content, time spent on the site, the browser, the operating system, the type of device (desktop/laptop computer/mobile phone), screen resolution, type of visitor (first timer/recurring), referral source, anonymous IP address, location (town/country), language and similar metadata. Mouseflow does not collect data from pages on which it is not installed and does not monitor or collect data outside your web browser. Mouseflow automatically discounts keystrokes, which means that anything you type into a form or data field is never recorded. If you wish to oppose this analysis by Mouseflow, you can do so directly on their website at: https://mouseflow.com/opt-out. For more information about Mouseflow’s legal framework, you can read more on the following page: https://mouseflow.com/legal/gdpr/.

The legal basis for this processing is your consent.
[H2] 7. Where we store your personal information – International Transfers of Personal Data
Michelin is an international group with databases in the various countries in which it operates. Michelin may transfer your personal data within the group to one of its databases or to its external partners located outside of your home country.

As levels of data protection vary worldwide, we do not transfer your personal data to Michelin group companies or to third-party companies outside of the European Union unless these companies offer the same or similar level of personal data protection as Michelin.

For transfers within Michelin group, we have adopted internal rules governing the transfer of personal data from the European Union or European Economic Area. By clicking on BCRs, you can find the details of these rules.

Transfers of data outside the Michelin group are governed by contracts containing the clauses of the European Commission for suppliers established outside the EU to guarantee a similar level of protection as that of your home country.

In practice, the personal data you provide to us by signing to receive our newsletters or marketing communications are hosted in the European Union by our subcontractor, but technical support is provided from the United States and therefore your personal data can be accessed from the United States. This transfer is governed by a contract containing the clauses of the European Commission as mentioned above.

While we are committed to keeping your personal information secure, the transmission of information online via the internet is not completely secure. We, together with our service providers will do our best to protect your personal information but information provided is at your sole risk.
[H2] 8. Sharing your personal information
The recipients of your personal data are limited exclusi