Training Example: Lucky Mobile – Review the Data, Give Your Score & Compare to the Real AI Evaluation

Cheap phone plans that you can bank on.
[H1]
Get 25 GBfor $25/mo.1
New activations only when you register for Auto Top-Up.
Shop plans

[H2] Visiting Canada?

Shop our cheap talk, text and data plans for travellers to Canada. Activate a tourist eSIM in minutes.
Get a tourist eSIM

[H2]
Plans starting from $19/mo.
Shop plans

[IMG: Lucky Mobile prepaid phone plan offer, 25 GB for $25 per month]

No credit check. No long-term commitment. No data overage charges.

No credit check. No long-term commitment. No data overage charges.

No credit check. No long-term commitment. No data overage charges.

No credit check. No long-term commitment. No data overage charges.

No credit check. No long-term commitment. No data overage charges.

No credit check. No long-term commitment. No data overage charges.

No credit check. No long-term commitment. No data overage charges.

No credit check. No long-term commitment. No data overage charges.

Cheap phone plans
Choose a prepaid phone plan and let the savings begin.

Shop plans

Bonus data
Get bonus data every month when you register for Automatic Top-Up.

Learn more
Learn more about Automatic Top-Up bonus

Award-winning app
Check your balance, see your usage, buy more data, and Top-Up your account with just a few taps.

Learn more
Learn more about the Lucky Mobile My Account app

Link your payment method and we’ll automatically top up your account when it’s time — no need to remember.
Enjoy bonus data every month just for using Auto Top-Up!

[H2] Why choose Lucky Mobile?

Canada-widecoverage

Canada is big, but you don’t need to worry with 4G LTE coverage from coast to coast.

See coverage map

[H2] Connect your wayConnectyour way

Activate with eSIM in minutes — it’s free

Buy a physical SIM card online

Activate a physical SIM card you purchased from one of our 7,000 retailers

Find a store
Already have a SIM card?

$0

eSIM

Activate eSIM in minutes for free — no delivery needed.
Check to see if you have an
eSIM-compatible device.

Activate now

$10

SIM card

Buy a Lucky Mobile physical SIM Card and get it delivered for free.

Arrives in 3-4 business days

Buy now

[H3] LuckyRewards

Make sure you have enough funds to cover your Total Monthly Charge (Plan + Add-Ons), and you earn rewards every month you’re with Lucky Mobile. No need to sign up – you’re automatically eligible.

Bonus monthly data

+250
MB
After making 6 monthly payments

+750
MB
After making 12 monthly payments*

Plus 250 megabits after making 6 monthly payments.
Plus 750 megabits after making 12 monthly payments*
*Only available with plans of $25/mo. or more.
Learn more

[H3] Plans with no surprises

All our plans include unlimited Canada-wide calling and unlimited Canada-wide and international texting.

From

$
19
/mo.

From 19 dollars per month.
New customers only.
Shop plans

Details

Offer subject to change without notice. One-time $10 SIM Card charge may apply. Plans available to new customers only.
1 With a new activation, when you register for Automatic Top-Up. 20 GB/mo. of data included in the plan. Bonus data applied as a 5 GB/mo. bonus after each successful Automatic Top-Up. See luckymobile.ca/autobonus for details on the Automatic Top-Up bonus.

eSIM compatible phones (on the latest operating system):

iPhone XS or later
Google Pixel 3 series or later
Samsung Galaxy S21, Z Fold 3, Flip 3, Note20 or later

[H1]
Activate your Lucky Mobile service
Before you begin, make sure you have everything you need to activate your Lucky Mobile service.

[H2]
What you need before you start:

1

[H4]
SIM card or eSIM-compatible phone

You need your phone to activate with eSIM, or you can buy a Lucky Mobile SIM card.

Check eSIM compatibility

2

[H4]
Current provider

To transfer your number from another Canadian provider we’ll need your account details.

How to transfer your number
Learn more about how to transfer your number

3

[H4]
Payment method

You need a credit card or Top‑Up Card for your first payment and to sign up for Automatic Top‑up.

Learn more
Learn more about accepted payment methods and how to top-up

[H2]
Ready to activate?
Start now

Having issues activating online? Contact us.

[H2]
Activating an eSIM? It’s faster in the app.
Scan the QR code to download our app and get started.

[IMG: QR code to download the Lucky Mobile app for faster eSIM activation]

eSIM compatible phones (on the latest operating system):

iPhone XS or later
Google Pixel 3 series or later
Samsung Galaxy S21, Z Fold 3, Flip 3, Note20 or later

Visiting Canada?
Visiting Canada? Shop our cheap talk, text and data plans for travellers to Canada.
Shop our cheap talk, text and data plans for travellers to Canada.
Activate a tourist eSIM in minutes.
Get a tourist eSIM

[IMG: Visiting Canada]

[H3]
All plans include:

Unlimited Canada-wide calls⁴

Unlimited Canada-wide and International texts⁵

4G LTE speeds

Voicemail

Call Display & Call Waiting

Mobile Hotspot capabilities²

[H3]
Plans

Data included in your plan is at 4G LTE speeds (up to 150 Mbps). Data speeds are reduced after data in your plan has been used (up to 128 Kbps). ¹ One-time $10 SIM Card charge may apply.

500 MB

500 megabytes

$
19
/mo.
19 dollars per month

500 MB
500 megabytes with Auto Top-Up³

Available to new customers only.

Get plan

1 GB

1 gigabytes

$
21
/mo.
21 dollars per month

500 MB + 500 MB
500 megabytes plus 500 megabytes with Auto Top-Up³

Available to new customers only.

Get plan

25 GB

25 gigabytes

$
25
/mo.
25 dollars per month

20 GB + 5 GB
20 gigabytes plus 5 gigabytes with Auto Top-Up³

Available to new customers only.

Get plan

35 GB

35 gigabytes

$
29
/mo.
29 dollars per month

30 GB + 5 GB
30 gigabytes plus 5 gigabytes with Auto Top-Up³

Available to new customers only.

Get plan

80 GB

80 gigabytes

$
34
/mo.
34 dollars per month

55 GB + 25 GB
55 gigabytes plus 25 gigabytes with Auto Top-Up³

Available to new customers only.

Get plan

Unlimited Canada-wide calls⁴

Unlimited Canada-wide & International texts⁵

BONUS DATA

+
500
MB
of bonus data every month with Automatic Top-Up

Set up Automatic Top-Up and get 500 MB of bonus data every month.

$10

[H4]
SIM Card

Like this Plan? Get a SIM Card and let the savings begin.

Buy now

$0

[H4]
eSIM

Already have a Lucky Mobile SIM Card or an eSIM?

Get plan

500 MB Data at 4G speeds

Unlimited Canada-wide calls⁴

Unlimited Canada-wide & International texts⁵

BONUS DATA

+
500
MB
of bonus data every month with Automatic Top-Up

Set up Automatic Top-Up and get 500 MB of bonus data every month.

$10

[H4]
SIM Card

Like this Plan? Get a SIM Card and let the savings begin.

Buy now

$0

[H4]
eSIM

Already have a Lucky Mobile SIM Card or an eSIM?

Get plan

20 GB Data at 4G speeds

Unlimited Canada-wide calls⁴

Unlimited Canada-wide & International texts⁵

BONUS DATA

+
5
GB
of bonus data every month with Automatic Top-Up

Set up Automatic Top-Up and get 5 GB of bonus data every month.

$10

[H4]
SIM Card

Like this Plan? Get a SIM Card and let the savings begin.

Buy now

$0

[H4]
eSIM

Already have a Lucky Mobile SIM Card or an eSIM?

Get plan

30 GB Data at 4G speeds

Unlimited Canada-wide calls⁴

Unlimited Canada-wide & International texts⁵

BONUS DATA

+
5
GB
of bonus data every month with Automatic Top-Up

Set up Automatic Top-Up and get 5 GB of bonus data every month.

$10

[H4]
SIM Card

Like this Plan? Get a SIM Card and let the savings begin.

Buy now

$0

[H4]
eSIM

Already have a Lucky Mobile SIM Card or an eSIM?

Get plan

55 GB Data at 4G speeds

Unlimited Canada-wide calls⁴

Unlimited Canada-wide & International texts⁵

BONUS DATA

+
25
GB
of bonus data every month with Automatic Top-Up

Set up Automatic Top-Up and get 25 GB of bonus data every month.

$10

[H4]
SIM Card

Like this Plan? Get a SIM Card and let the savings begin.

Buy now

$0

[H4]
eSIM

Already have a Lucky Mobile SIM Card or an eSIM?

Get plan

Additional information

New activations only. One-time $10 SIM Card charge may apply.
Offers may change without notice, cannot be combined with other offers. Taxes extra. 9-1-1 government monthly fee in AB (95¢), NB (97¢), NL (75¢), NS (43¢), PEI (70¢), SK ($2.17), QC (55¢), and NT ($3.00). These charges are included in your monthly plan charge. Learn more (luckymobile.ca/911).
Access offered with a compatible device within Lucky Mobile network coverage; see luckymobile.ca/coverage. Signal strength and speeds depend on various factors including: rate plan, device compatibility and configuration, location, topography, environmental and network conditions, and Internet traffic. Access is subject to Lucky Mobile management of network resources, including Internet traffic management practices. See luckymobile.ca/ITMP.
You must have successfully paid for your Total Monthly Charge (Plan + Add-Ons) for your service to remain active. If your monthly Plan and Add-On charges are not paid and/or if your account balance is less than your Total Monthly Charge on your Monthly Charge Date, your account will be put on hold and you will not be able to use your services until your account balance has sufficient funds. Unused minutes, text and data do not roll over into the next month. Prepaid funds are non-refundable.
Speeds of up to 128 Kbps are suitable for very light web browsing, email, and messaging.
For simultaneous calls, such as Call Waiting and Conference Calling, voice minutes will be deducted for each call, depending on the usage included in your plan. Voice minutes will be deducted for voicemail retrieval, where applicable.
Using the data from your plan, your phone becomes a Wi-Fi connection for other devices, like tablets and laptops. Hotspot capabilities must be turned on in your device settings to be used.
Automatic Top-Up is a preauthorized Top-Up program that charges your credit card, Visa Debit or bank account to Top-Up your account right before your Monthly Charge Date each month. The Bonus Data Offer with Automatic Top-Up will be applied within 48 hours of a successful Automatic Top-Up and Total Monthly Charge payment, so long as you are on an eligible plan, your account is in good standing and continues to meet the Bonus Data requirements. If the bank account or payment card you provided cannot be charged or if you are no longer registered for Automatic Top-Up, then the Bonus Data Offer will not be applied and will automatically be removed from your account. Other bonus offers are subject to their own eligibility requirements and may or may not be eligible to be combined with the Bonus Data Offer with Automatic Top-Up.
Applies to calls made from Canada to a Canadian phone number or calls received from any number while you are inside Canada.
Sent texts include texts sent to a Canadian, U.S. or International phone number while in Canada. Received texts include texts received while in Canada. Excludes roaming, texts sent to a landline, sent or received texts with a messaging application, premium texts (short codes) and alerts. Overage rates may apply.

[H2]
International Calling add-ons

Add affordable International calling to your plan.

$10/mo.
10 dollars per month

200 mins
200 minutes

Up to 200 min International calling to Region A.
Up to 200 minutes International calling to Region A.

Learn more

For occasional calling, simply dial the number you're trying to reach, and we will send you a link explaining your Service Pass options.
Not available with the 500 MB Data-Only Plan.

[H3] Call these countries:

[H4] A

American Samoa
Australia

[H4] B

Bangladesh
Belgium
Bermuda
Bhutan
Brunei

[H4] C

Cambodia
China
Colombia
Costa Rica
Cyprus
Czech Republic

[H4] D

Denmark
Dominican Republic

[H4] F

Finland
France
French Guiana

[H4] G

Germany
Greece
Guadeloupe
Guam

[H4] H

Hong Kong
Hungary

[H4] I

Iceland
India
Indonesia
Ireland
Israel

[H4] J

Japan

[H4] L

Laos
Luxembourg

[H4] M

Malaysia
Malta
Mariana Islands
Martinique
Mexico
Mongolia

[H4] N

Netherlands
New Zealand
Norway

[H4] P

Pakistan
Paraguay
Peru
Puerto Rico

[H4] R

Romania

[H4] S

Singapore
South Korea
Spain
Sweden

[H4] T

Taiwan
Thailand

[H4] U

U.S. Virgin Islands
United Kingdom
Uzbekistan

[H4] V

Vietnam

Important: Lucky Mobile does not offer International roaming and the service will not work outside of Canada. Please refer to our coverage map to determine service availability.

$10/mo.
10 dollars per month

50 mins
50 minutes

Up to 50 min International calling to Region B.
Up to 50 minutes International calling to Region B.

Learn more

For occasional calling, simply dial the number you're trying to reach, and we will send you a link explaining your Service Pass options.
Not available with the 500 MB Data-Only Plan.

[H3] Call these countries:

[H4] A

Angola
Antigua & Barbuda
Argentina
Armenia
Aruba

[H4] B

Bahamas
Bahrain
Barbados
Belize
Bolivia
Botswana
Brazil
British Virgin Islands

[H4] C

Cayman Islands
Congo (Democratic Republic.)

[H4] D

Dominica

[H4] E

Ecuador
Egypt
El Salvador

[H4] F

Faroe Islands
Fiji
French Polynesia

[H4] G

Georgia
Ghana
Gibraltar
Grenada
Guatemala

[H4] H

Honduras

[H4] I

Iran
Iraq
Italy

[H4] J

Jamaica
Jordan

[H4] K

Kazakhstan
Kenya
Kuwait
Kyrgyzstan

[H4] L

Lebanon

[H4] M

Macau
Mayotte
Mauritius Island
Montserrat
Mozambique

[H4] N

Namibia
Nepal
Netherlands Antilles
New Caledonia
Nicaragua

[H4] P

Palestine
Panama
Philippines

[H4] Q

Qatar

[H4] R

Reunion Island
Russia
Rwanda

[H4] S

Saudi Arabia
South Sudan
Sri Lanka
Sudan
Syria

[H4] T

Tajikistan
Trinidad & Tobago
Turkey
Turkmenistan

[H4] U

Uganda
Ukraine
United Arab Emirates
Uruguay

[H4] V

Venezuela

Important: Lucky Mobile does not offer International roaming and the service will not work outside of Canada. Please refer to our coverage map to determine service availability.

$10/mo.
10 dollars per month

20 mins
20 minutes

Up to 20 min International calling to Region C.
Up to 20 minutes International calling to Region C.

Learn more

For occasional calling, simply dial the number you're trying to reach, and we will send you a link explaining your Service Pass options.
Not available with the 500 MB Data-Only Plan.

[H3] Call these countries:

[H4] A

Albania
Algeria

[H4] B

Benin
Burundi

[H4] C

Cameroon
Cape Verde
Central African Republic
Chile
Comoros

[H4] G

Gabon
Greenland

[H4] L

Lesotho

[H4] M

Madagascar
Malawi
Mali
Mauritania
Moldova
Morocco

[H4] P

Portugal

[H4] S

St. Pierre Miquelon
Switzerland

[H4] T

Tanzania
Tunisia

Important: Lucky Mobile does not offer International roaming and the service will not work outside of Canada. Please refer to our coverage map to determine service availability.

$10/mo.
10 dollars per month

Unlimited
Unlimited

Unlimited calling from Canada to the United States.

Unlimited calling from Canada to the United States.

Learn more

For occasional calling, simply dial the number you're trying to reach, and we will send you a link explaining your Service Pass options.
Not available with the 500 MB Data-Only Plan.

[H3] Call this country:
United States

Important: Lucky Mobile does not offer International roaming and the service will not work outside of Canada. Please refer to our coverage map to determine service availability.

[H2] Lucky Mobile My Account app

Manage your services on the go 24/7, with the award-winning Lucky Mobile My Account app. Check your balance, see your usage, buy more data, and Top-Up your account with just a few taps.

Learn more

[H2] Connect your wayConnectyour way

Activate with eSIM in minutes — it’s free

Buy a physical SIM Card online

Activate a physical SIM card you purchased from one of our 7,000 retailers

Find a store
Already have a SIM card?

$0

eSIM

Activate eSIM in minutes for free — no delivery needed.
Check to see if you have an
eSIM-compatible device.

Activate now

$10

SIM card

Buy a Lucky Mobile physical SIM Card and get it delivered for free.

Arrives in 3-4 business days

Buy now

[H2]
Frequently asked questions

[H3]

How do I activate my Lucky Mobile service?

It’s easy to activate your service with the
Lucky Mobile My Account app
or online. All you need is a Lucky Mobile phone, or your own unlocked and
compatible phone
and a
Lucky Mobile SIM Card.
Activate now.
If you need help activating your SIM Card,
contact us.

[H3]

Can I use my own phone with Lucky Mobile?

Yes! Get a Lucky Mobile SIM Card online or contact us to get it delivered free of charge within 3-4 business days. Or visit us at a store.

[H3]

Are all phones compatible wi

Back to Plans, Add-Ons & Services

[H1]
Accessibility Services

[H2] What is Accessibility?
Accessibility at Lucky Mobile means making our services, information, activities and environments accessible for as many people as possible. We provide options to eligible customers who self-identify with a disability which prevents a person from completing daily tasks easily, to ensure the person gets the most out of their mobile service.

[H2] Accessibility Plan and Progress Report
Created in consultation with persons with disabilities, our Accessibility Plan outlines the actions we plan to take to identify, remove and prevent barriers to accessibility. Our Accessibility Progress Report supports our plan and provides an update on actions we have taken thus far to advance accessibility.
View our Accessibility Plan and progress report >

[H2] Who can get accessibility services?
Any eligible customer with accessibility needs.

[H2] How can you get accessibility services?
You can learn more about the various accessibility options below, including our accessibility offer.
If you would like to add or change an Accessibility service on your account, please email the Accessibility Service Centre at accessibility@luckymobile.ca. For questions, you can email us or choose one of our other methods to contact us, including TTY 1 800 268-9242 or using our Video Relay Service short code: 288-003. Our Accessibility Services Centre is open Monday to Friday, 8:30am to 5:00pm EST. It is closed Saturday, Sunday and statutory holidays.
Lucky Mobile Accessibility Services Application Form
Download in standard format
Download in large print format
For specific accessibility features of a device you brought to Lucky Mobile, please reference your device user manual.

[H3] Accessibility offer
Get 10 GB of bonus data on plans $26/mo. and up. Contact us to learn more about this offer & eligibility.
Bonus data will be added in 1 – 2 months.

[H2] Services Available

[H3] Text with 9-1-1
When you dial 9-1-1, the 9-1-1 call centre is notified that they need to communicate with you using text (SMS) instead of voice. The 9-1-1 call
centre will then initiate text messaging with you to address the emergency.

Learn more >
[H3] Call Display
With Call Display, the name of the person calling appears on your phone screen, so you can see who’s calling (and decide if you want to answer or not).

[H3] Directory Assistance
If you're visually impaired, you can contact 411 and request to be connected to the number you're looking for. A $2.49 connection fee will be deducted directly from your balance.

[H3] Extended trial period
Lucky Mobile customers with self-identified accessibility needs are eligible for an extended trial period when purchasing wireless service.
[H3] Message Relay Services (MRS)
Lucky Mobile currently offers two types of message relay services (MRS): Teletypewriter (TTY) relay service and Internet protocol (IP) relay service.
Message relay services enable people with a hearing or speech disability to make and receive telephone calls via text with the assistance of a relay operator. In an MRS call, the relay operator communicates with the person who has a hearing or speech disability via text and with the other party via voice.
Teletypewriter (TTY) Relay Service
The Lucky Mobile TTY Relay service supports communication by phone between hearing people and people who are deaf, deafened, hard of hearing, or those with speech disabilities. Professionally trained operators act as intermediaries to facilitate the call. Lucky Mobile Relay operators are available 24 hours a day, 7 days a week.
Calls placed through the Lucky Mobile Relay service are also entirely confidential. Lucky Mobile Relay operators follow a strict code of ethics. No record of conversation content is retained.
Learn more
IP Relay Service
IP Relay enables deaf, hard of hearing or speech-impaired (DHHSI) individuals to place and receive text-based relay calls from their personal computer (PC) and/or mobile device. An IP Relay operator will connect an IP Relay caller to a voice party. All calls are strictly confidential. All you need to use Lucky Mobile IP Relay is a PC and/or mobile device with an Internet connection.
Learn more
[H3] Video Relay Service
Video Relay Service (VRS) is a free service provided by Canada VRS that helps people who use sign language to communicate with voice telephone users. VRS callers are connected by video with a sign language interpreter who provides real time interpretation for telephone calls.
Lucky Mobile customers using VRS on a mobile network within Canada will not be charged for data associated with using VRS.
Important: Please be aware that there are 9-1-1 limitations associated with VRS. Visit the Canada VRS website for important information about these limitations and how VRS works with 9-1-1.
To register and learn more about VRS, visit Canada VRS’ website.
[H3] Your rights as a wireless consumer
Learn more about how the wireless code establishes basic rights for all wireless customers. For videos describing terminology commonly used in wireless contracts, click here.
Videos are presented in American Sign Language (ASL). The videos describing terminology also have English captions and an audio voice over track.
[H3] Lucky Mobile Phones Accessibility Features
Lucky Mobile phones offer a variety of features – like talk to text, speaker phone, predictive text input, voice dialling and more. For specific accessibility features of a phone you brought to Lucky Mobile please reference your user manual.

[H3] Accessibility features of Lucky Mobile Phones

Phone
Accessibility Features

Alcatel 1
Accessibility: Hard of Hearing
Mono audio
Vibration alerts
TTY
Accessibility: Visual and Cognitive
Screen reader
Screen magnification
Screen colour enhancement
Adjustable text size
Predictive text
Voice assistant

Accessibility: Dexterity
External mouse
Text dictation by voice

Alcatel Go Flip
Accessibility: Hard of Hearing
Hearing aid compatibility
E911

Alcatel U50
Accessibility: Hard of Hearing
Hearing aid compatibility
Flashing alerts
Vibration alerts
TTY
E911
Accessibility: Visual and Cognitive
Screen magnification
Screen colour enhancement
Adjustable text size
Predictive text
Voice assistant
Video conferencing
Accessibility: Dexterity
Stylus friendly
Text dictation by voice

LG K4 2017
Accessibility: Hard of Hearing
Mono audio
Flashing alerts
Vibration alerts
TTY
E911
Accessibility: Visual and Cognitive
Screen reader
Screen magnification
Screen colour enhancement
Adjustable text size
Predictive text
Guided access mode
Accessibility: Dexterity
Text dictation by voice

Moto E5 Play
Accessibility: Hard of Hearing
Hearing aid compatibility
Mono audio
Flashing alerts
Vibration alerts
Accessibility: Visual and Cognitive
Screen reader
Screen magnification
Screen colour enhancement
Adjustable text size
Predictive text
Voice assistant
Video conferencing
Accessibility: Dexterity
External ability switch support
External mouse
Text dictation by voice

ZTE Axon 7 Mini
Accessibility: Hard of Hearing
Hearing aid compatibility
Vibration alerts
TTY
E911
Accessibility: Visual and Cognitive
Screen reader
Screen magnification
Screen colour enhancement
Adjustable text size
Predictive text
Voice assistant
Video conferencing
Guided access mode
Accessibility: Dexterity
Stylus friendly
External mouse
Text dictation by voice

ZTE Z557
Accessibility: Hard of Hearing
Hearing aid compatible
Mono audio
Flashing alerts
Vibration alerts
TTY
E911

Accessibility: Visual and Cognitive
Screen reader
Screen magnification
Screen colour enhancement
Adjustable text size
Predictive text
Voice assistant

Accessibility: Dexterity
External ability switch
External mouse
External keyboard
Text dictation by voice

[H2] Give us your accessibility feedback
Your feedback is important to us. The best and fastest way to submit feedback on accessibility topics is to complete our short online form. However, you can contact us using any of the methods below.
Examples of feedback related to accessibility might include topics like closed captioning, in-store ramps and handrails, screen reader functionality and more.
[H3] Request an alternate format of our Accessibility Plan, Progress Report or feedback process
To request a description of our accessibility feedback process, a copy of our Accessibility Plan and / or our Progress Report in an alternate format, you can use our online form or any of the contact methods below. Available formats include: print, large print, braille, audio, electronic format, or other agreed-upon formats.
[H4]
Use our accessibility feedback online form
Access online form
Other ways to provide feedback

[H4] By email

accessible.feedback@luckymobile.ca

[H4] By chat

Chat with us

[H4] Provide feedback in our community forum

View details

[H4] Visit a Lucky Mobile store

Find a store

[H4] By mail

Accessibility P.O. Box 8787 Downtown Station Montréal, QC H3C 4R5

[H4] By phone

1-866 313-1092 or using our TTY line 1 800 268-9242 or using our Video Relay Service short code: 288-003

[H4] Provide feedback through the Lucky Mobile My Account app

[H4] Select social channels such as:

Facebook

Instagram

Twitter

You can submit your feedback anonymously. However, we may be able to better serve you if you provide your name, phone number, province and other details. We will acknowledge receipt of all feedback, except for feedback provided anonymously.

By contacting us, you agree to the collection, use and storage of your personal information provided to us for the purposes of responding to you and improving our services.

The designated person responsible for receiving accessibility feedback is the Vice President, Customer Operations, Care.

This webpage is compliant with Level AA of the Web Content Accessibility Guidelines (WCAG).