Training Example: Sharp HealthCare – Review the Data, Give Your Score & Compare to the Real AI Evaluation

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[H1] San Diego's health care leader
Combining the science of medicine and the art of caringFind a doctorFind a doctorPediatric services now available
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[H3] Virtual care
$Care from the comfort of home.Days, nights and weekendsGet startedWhat's treatedAllergiesAnxiety/stressCough, congestion or sore throatDiarrhea, nausea or vomitingEarache or eye discomfortMinor cuts and burnsMild headacheRashesSprains and strainsUrinary issues
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[H3] Urgent care
$$Quick care for sudden health concerns.Walk inSave a spotCheck wait timesWhat's treatedAnimal bitesEar/eye pain or dischargeFeverForeign object in eye or earFractures, sprains and strainsHeadacheMild shortness of breathSevere cough or sore throatUrinary issuesWorsening asthma
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[H3] Emergency care
$$$24-hour care for serious medical issues.Walk inOn my wayCheck wait timesWhat's treatedChest pain or pressureConfusion or difficulty speakingFever with stiff neckFracture (with protruding bone)Head injuryModerate to severe shortness of breathSevere abdominal painSudden dizziness or change in visionUncontrolled bleedingVaginal bleeding in pregnancy If you are experiencing a medical emergency, call 911 or visit the nearest emergency room.
[H2] Get a same-day virtual visit
We offer virtual care visits for both new and existing Sharp patients, including children. Meet with a provider by video or phone who can address various symptoms and conditions.Schedule a visit
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[H2] Find a primary care doctor near you
Choose the provider who's right for you and schedule your first appointment. View more doctors
[H2] Medical services
Whatever your health care needs, we've got you covered. Find what you're looking for right here. View all medical specialties.
[H3] Cancer treatment
[H3] Heart and vascular care
[H3] Mental health
[H3] Neurology and neurosurgery
[H3] Obstetrics and gynecology
[H3] Orthopedics
[H3] Pediatrics
[H3] Physical therapy and rehab
[H3] Primary care
[H2] Flu, COVID-19 and RSV
While caused by different viruses, these conditions share common symptoms and can be prevented through vaccines.How to stay healthy
[H2] Read our stories

[H2] Choose the San Diego doctor who's right for you
At Sharp, we accept almost all health insurance plans. Browse our medical specialties and services provided by doctors, nurse practitioners and physician assistants across San Diego County. View all specialties.
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[H3] Primary care
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[H3] Pediatrics
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[H3] OBGYN
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[H3] Cardiology
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[H3] Oncology
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[H3] Orthopedic surgery
[H2] We're here to help
[H5] What is a primary doctor or PCP?
Your primary care doctor (also called primary care physician or PCP) is your main doctor, and will become familiar with your health history, coordinate your care and help you get treatment from specialists when needed. Doctors who specialize in family medicine, internal medicine and pediatrics — as well as some OBGYNs and cardiologists — are all considered primary care doctors.
[H5] What’s the difference between family medicine doctors and internal medicine doctors?
Family medicine and internal medicine doctors are both types of primary care doctors. Family medicine doctors care for patients of all ages. Internal medicine doctors see patients age 18 and older.
[H5] When and how can I change my PCP?
Most insurance plans allow you to switch your primary care doctor once per month. This includes changes between health systems. You do not need to wait for open enrollment as long as your new doctor accepts your health insurance.It’s a good idea to find a primary care doctor you are comfortable with and who is conveniently located, so they can get to know your health needs and history over time.If you want to change your primary care doctor, we make it easy to search for a new doctor based on location, specialty and more. Be sure to inform your health plan of any change to your primary care doctor.
[H5] How do I find an OBGYN and have my baby at Sharp?
To deliver your baby at Sharp, choose an OBGYN who delivers at one of our childbirth hospitals: Sharp Chula Vista, Sharp Grossmont or Sharp Mary Birch. You can filter your doctor results by insurance plan, gender, language spoken and more.If you’d like help finding the right OBGYN for you and your family, call 1-800-82-SHARP (1-800-827-4277) and our physician-referral specialists can answer your questions and schedule your first appointment.
[H5] How can I find out if Sharp accepts my health insurance?
Sharp accepts most health insurance plans. View the plans we accept to find out if you’re covered. Don’t see your health plan listed? We can help. Call us at 1-800-82-SHARP (1-800-827-4277), Monday through Friday, 8 am to 5 pm.
[H5] How do I schedule an appointment?
Existing patients: If you are an existing patient with a Sharp primary care doctor (meaning you have seen your doctor at least once), simply call their office to make an appointment. Some doctors also offer online scheduling through their doctor profile and the Sharp app. New patients: If you have selected a doctor, but have not yet had your first appointment, you can call their office directly or call 1-800-82-SHARP (1-800-827-4277), Monday through Friday, 8 am to 5 pm. Some doctors also offer online scheduling for new patients through their doctor profile and the Sharp app.
[H5] Can I see a specialist directly, without a referral from my primary care doctor?
Yes, in some cases. But you will need to contact your health plan to confirm that your coverage allows it. Some medical groups offer direct access to certain types of specialists, such as allergists, dermatologists and ophthalmologists. And some health plans, such as PPOs, offer direct access to all specialists.
[H5] Where can I get same-day care?
Always check with your primary care doctor to see if they have a same-day appointment available. If not, there are other options for same-day care: Urgent care Virtual careIf you’re experiencing a medical emergency, don’t delay care. Call 911 or go to the nearest emergency room.
[H5] What should I look for when selecting a doctor?
We’re here to help you find the doctor who’s right for you. Before you begin your search, consider what’s important to you in a doctor. Read our tips to learn how to choose a doctor at Sharp.
[H5] How are providers included in Find a Doctor and what information displays?
Find a Doctor is a database of highly qualified providers, including doctors, nurse practitioners and physician assistants, who are in good standing with a Sharp HealthCare hospital or affiliated medical group, and who use Sharp facilities. They pay no fees to participate in this service.Doctors who may not display in Find a Doctor search results include physicians who practice exclusively in a hospital setting, like hospitalists or anesthesiologists. Some providers who qualify may self-select to not participate in the Find a Doctor search results and therefore will not display.Providers are surveyed once each year and have additional opportunities throughout the year to update their information. The following information is collected from each provider and verified through Sharp HealthCare credentialing offices:Name, age and genderPractice datesSpecialties and board certifications (providers will be listed with specialties for which board certification information is available)Medical education, residency and internshipsOffice locationsHospital and medical group affiliationsNPI numberSharp app participationCare partnersThe following information is self-reported by the provider and not verified by Sharp HealthCare:Areas of focusInsurances acceptedPractice featuresProvider biographical statementsCare scheduleLanguages spoken by the provider or office staffWhether the provider is accepting new patientsWhether the provider offers same-day/next-day appointmentsWhether the provider offers virtual visitsPreferred pronounsName pronunciationProvider biographical statements in particular are presented in the provider’s own words and are only edited for grammar, style and length. Any claims made in the biographical statement have not been verified by Sharp HealthCare and are solely the responsibility of the provider.Providers' information changes frequently. While Sharp HealthCare does its best to feature the most up-to-date information for every provider, the responsibility of accurate information resides with the providers.
[H5] How are doctor ratings and reviews determined?
To ensure we are providing our patients with the best care possible, Sharp HealthCare has partnered with Press Ganey, a pioneer in patient experience measurement with over 30 years in the health care industry. The Press Ganey satisfaction survey is utilized by more than 50 percent of hospitals nationwide and more than 1,100 medical practices. When the Press Ganey Seal of Integrity accompanies the physician star rating and reviews, you can be sure that the information is valid and objective. The measures have been tested in national validation studies to ensure reliability, predictive validity and construct validity. By displaying the Seal of Integrity, an organization proudly acknowledges that the data meet scientifically rigorous standards, and the organization is certified to meet the following requirements:100 percent validation of patient responses. Responses are from the patients who saw the referenced physician.Compliance with the Press Ganey Star Rating methodology (zero to five stars).Assurance of 30 or more survey returns per provider.Complete posting of positive and negative feedback with the exception of comments that are libelous, slanderous, profane or those that risk patient privacy.Who receives the survey? Sharp Rees-Stealy patients receive a paper or electronic survey within a few days after their doctor's office visit.Sharp Community Medical Group patients receive a paper survey once their claim is processed following a visit with a participating provider.The survey provides patients with the opportunity to provide feedback about their care experience so that we can continue improving the services we provide at Sharp HealthCare. Approximately 72,000 surveys are returned each year.What questions does Press Ganey ask? The Press Ganey medical practice survey asks questions regarding patients' care experience in a medical office setting. Questions cover the following topics: access, moving through visit, nurse/assistant, care provider, personal issues and overall assessment. Patients are asked to rate their experience on a scale of 1 to 5, with 1 being "very poor" and 5 being "very good."How are star ratings determined? Star ratings are derived from patients' feedback to specific questions about their experience with the care provider.How are reviews managed? Patients have the opportunity to provide comments regarding their experience with their care provider. Patient identity is not displayed to maintain privacy and confidentiality. We post both negative and positive reviews. We do not post comments that are libelous, profane, inappropriate or compromise the privacy of our patients. Press Ganey is compliant with the Health Information Portability and Accountability Act (HIPAA).Why are ratings missing for some doctors? There are several reasons a doctor may not have ratings available:They are not currently participating in the ratings programThey practice a specialty that does not qualify for the ratings programThey have not reached the minimum 30 reviews needed for ratings to display
[H2] All specialties
[H3] A
Addiction psychiatryAdvanced heart failure and transplant cardiologyAllergy and immunologyAnesthesiology
[H3] B
Bariatric surgeryBreast surgical oncology
[H3] C
Cardiac electrophysiologyCardiothoracic surgeryCardiovascular diseaseCardiovascular surgeryChild and adolescent psychiatryColon and rectal surgeryCritical care medicine
[H3] D
Dermatology
[H3] E
EndocrinologyENT (Otolaryngology)
[H3] F
Family medicineFoot and ankle
[H3] G
GastroenterologyGeneral dentistryGeneral surgeryGeriatric medicineGeriatric psychiatryGynecologic oncologyGynecology
[H3] H
Hand surgeryHand surgery - plasticHematology/oncologyHepatobiliary surgery
[H3] I
Infectious diseaseInternal medicineInterventional cardiologyInterventional neuroradiologyInterventional radiology
[H3] J
Joint replacement
[H3] M
Maternal fetal medicine
[H3] N
NephrologyNeurological surgeryNeurologyNeuroradiology
[H3] O
Obstetrics/gynecology (OBGYN)Occupational medicineOphthalmologyOptometryOral and maxillofacial surgeryOrthopedic surgeryOrthopedics - generalOrthopedics - trauma
[H3] P
Pain managementPediatric allergyPediatric cardiologyPediatric dermatologyPediatric ophthalmologyPediatric orthopedicsPediatric pulmonaryPediatricsPlastic surgeryPodiatryPsychiatryPulmonary disease
[H3] R
Radiation oncologyRehab/physical medicineReproductive endocrinology/infertilityRheumatology
[H3] S
Sleep medicineSports medicine
[H3] T
Thoracic surgeryTransplant - kidneyTransplant hepatology
[H3] U
Upper extremityUrologyUrology-gynecology
[H3] V
Vascular surgery

[H1] Same-day care
The right care, right now. Virtually or in person, we're here to care for you.Pediatric services now available
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[H3] Virtual care
$Care from the comfort of home.Days, nights and weekendsGet startedWhat's treatedAllergiesAnxiety/stressCough, congestion or sore throatDiarrhea, nausea or vomitingEarache or eye discomfortMinor cuts and burnsMild headacheRashesSprains and strainsUrinary issues
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[H3] Urgent care
$$Quick care for sudden health concerns.Walk inSave a spotCheck wait timesWhat's treatedAnimal bitesEar/eye pain or dischargeFeverForeign object in eye or earFractures, sprains and strainsHeadacheMild shortness of breathSevere cough or sore throatUrinary issuesWorsening asthma
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[H3] Emergency care
$$$24-hour care for serious medical issues.Walk inOn my wayCheck wait timesWhat's treatedChest pain or pressureConfusion or difficulty speakingFever with stiff neckFracture (with protruding bone)Head injuryModerate to severe shortness of breathSevere abdominal painSudden dizziness or change in visionUncontrolled bleedingVaginal bleeding in pregnancy
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[H3] Same-day appointments
Book an appointment today with a primary care doctor in your medical group.
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[H3] Same-day care for my child
Book an appointment today with a pediatrician in your medical group. If you are experiencing a medical emergency, call 911 or visit the nearest emergency room.
[H2] Have a question? Learn more about our services.
[H3] Virtual care
[H5] What do I need to attend a same-day virtual care visit?
You will need a video-enabled device to attend your virtual care visit. When it’s time to start your visit, we’ll either call you directly or send you a text message with a link to join.
[H5] What will I pay for a same-day virtual care visit?
Some health insurance plans charge a copay and share of cost for virtual visits, similar to in-person visits. Check with your health plan for details specific to your coverage.
[H5] Is my insurance plan accepted for same-day virtual care visits?
Sharp accepts most insurance plans. Find out if your plan is accepted.
[H5] Can I have a same-day virtual care visit as a new patient?
We offer virtual care visits for both new and existing Sharp patients. Please choose the option that best fits your needs when setting up your visit.
[H5] Can my child have a same-day virtual care visit?
Same-day virtual care visits are available for children 18 and younger. Appointments can be made through sharp.com or Sharp app.Sharp Rees-Stealy patients: Appointments are available for children ages 1 to 17 — 7 am to 8 pm on weekdays, and 8 am to 8 pm on weekends.If your child needs immediate care, please go to one of our urgent care centers.
[H3] Urgent care
[H5] When should I go to urgent care?
In most cases, calling your doctor's office is your best first step when you have cold symptoms, a question about a chronic health problem or you're just not sure where to go.Urgent care can be an option for:Colds, cough or fluEye, ear or skin infectionsFracturesMinor burnsMinor cuts, bruises and abrasionsRespiratory infectionsStrains and sprainsUrinary tract infectionsNot sure if you need to visit urgent care? If you are a Sharp Rees-Stealy patient, you can access Sharp Nurse Connection® after-hours or call us at 858-499-2600 during business hours. A nurse will help you determine if you should visit urgent care.If you are having a medical emergency, don’t delay your care. Call 911 or go to the nearest Sharp emergency room.
[H5] How often are the wait times updated?
Our urgent care wait times vary, and can change frequently. Wait times are refreshed every eight minutes and may fluctuate depending on patient volume and care needs.
[H3] Emergency care
[H5] When should I go to the emergency room?
Call 911 or visit the nearest emergency room if you are experiencing a medical emergency, including:Chest pain or pressureConfusion or difficulty speakingFever with stiff neckFracture (with bone protruding)Head injuryModerate to severe shortness of breathSevere abdominal painSudden dizziness or change in visionUncontrolled bleedingIf you still have questions, call us at 1-800-82-SHARP (1-800-827-4277), Monday through Friday, 8 am to 5 pm.
[H5] Can I make a reservation for the emergency room?
We do not offer emergency room reservations. However, by using our "On my way" feature either via the Sharp app or on sharp.com you can provide preliminary check-in details and alert us that you're coming. This helps minimize your check-in time and prepares our team for your arrival.After choosing an estimated arrival time, you'll submit a form detailing your information and symptoms.We do our best to expedite check-in but wait times may increase when patients with more life-threatening conditions must be treated first.