Training Example: 007names.com – Review the Data, Give Your Score & Compare to the Real AI Evaluation

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Knowledge Base

Domain ManagementDomain ContactDomain Registration.Name Domain/Email.Pro DomainDomain TransferDomain RestoreFree DNSDomain Free ServicesWhoisAccount
[H3] How do I renew my domains?

Hover your mouse over "Domains" and click on Manage
Domains
Check the domains you want to renew
Click Renew button under Domain Management
Click Renew Selected or Renew All Due

[H3] How do I do a bulk contact update?

Hover your mouse over "Domains" and click on Manage
Domains
Check the domains you want to update
Click Contact button under Domain Management
Click Update Selected
Select your contacts
Click Update to update contacts

[H3] How do I update my domain contacts?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to update
Under Domain Settings click Change Contact
Select your contacts and click Save

[H3] How do I do a bulk nameserver update?

Hover your mouse over "Domains" and click on Manage
Domains
Check the domains you want to update
Click Nameservers button under Domain Management
Click Update Selected
Enter your nameservers and click Add
Click Update to update nameservers

[H3] How do I update my domain nameservers?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to update
Under Domain Settings click Change Nameservers
To add a nameserver, enter your nameserver and click Add
To delete a nameserver, click Delete
Click Save to update your nameservers

[H3] How do I lock/unlock my domains?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to lock/unlock
Under Domain Settings click Domain Lock
Click Lock or Unlock button to update domain lock

[H3] How do I get my domain authorization/transfer code?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to view
Under Domain Settings click Get Authorization Code

[H3] How do I move my domain to my other account in 007Names?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to move
Under Domain Settings click Change Account
Enter your other account username and click Change

[H3] How do I register my own nameservers?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to setup
Under Other Services click Register Nameservers
Enter your server name and ip address
click Create

[H3] How do I create a contact?

Hover your mouse over "Contacts" and click on Create a
Contact
Enter your contact information
click Create

[H3] How do I update a contact?

Hover your mouse over "Contacs" and click on Manage
Contact
Click on the row you want to update
Enter your contact information
Click Save

[H3] Steps to Register Domain Names"

[H1] Open an account
Open an account the first time you use our registration
services. You must use only alphanumeric characters (plus -).
Your account information will be the default Contact and
Registrant information for each domain name you will be
registering. You may create new Contact or Registrant information
as needed.
[H1] Login to your account
Login to the account you first created and select "Register
Domains".
[H1] Check availability
Enter the domain name(s) you wish to register and click
"Check". Select from the list of the available names you wish to
register and click "Register".
[H1] Complete registration form
Follow the instructions on the page to continue. The
Registrant, Administrative, Technical and Billing Contact
Information are automatically displayed. You may click "Create"
to create a new Registrant or Contact if they're different than
what is displayed on the form. After you enter the new
information, make sure to click "Reload" on your browser to have
the new Registrant or Contact information take effect and be
displayed on the list for you to choose.
[H1] Make Payment
Complete and submit the credit card payment form in order
to complete the registration. If you do not submit the payment,
your registration will not go through. We accept VISA, MC, AMX
and Discover, and checks (US checks only).

[H3] The reasons a registration failed

The name servers you entered do not exist.
The Registrant and Contact information must be in
alphanumeric characters only. If any field of this information
contains native language characters, you must change them using
the "Manage Contacts" menu.
NEXUS information is required for .us registrations. You
need to login to your account and select " Update Registrant" from
the "Manage Contacts" menu to enter the NEXUS information before
you proceed to register a .us name.
You must do business in or be a resident of an EU member
state to register an .eu domain name.

[H3] What takes place after you register a domain name?
A registered domain name itself does not automatically show
up on a browser. You need to sign up a hosting service with a
hosting provider in order for the domain name to be viewed by a
browser.
You do not need a hosting service if you just want to use the
domain name for email only. 007Names provides free email services
for the domain names we sponsor. The free email setup is located at
the "Free Services" menu of our web site.
[H3] How long does it take for a registered name to show up in
the public whois list?
It may take up to twenty four (24) hours for a newly
registered domain name to become available in the publicly
available whois list.
[H3] What information does a domain's whois include?
A domain's whois information includes the following -
Registrant (It is considered the owner of a domain name)
Admin Contact ( Administrator contact of a domain)
Billing Contact (the party that is responsible for the
domain's billing)
Technical Contact (it can be the same as the admin. or
billing contact. It can also be the sponsoring registrar or
hosting provider's information)

[H3] IDN Domain Names
There are times when you check an IDN name and it returns
"Available" but when you submit the registration it fails. The
error code in this situation is 510. It means the name has variants
and therefore is not available for registration. The registry also
blocks some characters of certain countries upon the request of the
host country government.

[H3] .name registration rules
2nd Level .name name registrations: If a second level .name
domain (for example, smith.name) is registered first, any
registration of a third level name (whoever.smith.name) is
prohibited. The registrant (owner of the domain name) can only
setup email forwarding through their registrar or local ISP, not
through the registry.
3rd Level .name name registrations: If a third level .name
domain (for example, john.smith.name) is registered first, the
second level name (for example, smith.name) is no longer available
for registration. Any available third level name will be open to
registration and email forwarding can only be setup through the
registry.
[H3] name email forwarding
If your 3rd level .name name was transferred to us (not
originally registered through us) and you wish to setup the email
forwarding, you need to do "Update Domain" from the "Manage
Domains" menu first before you set the email forwarding. By
updating the 3rd level domain name, you have sent your Registrant
and Contact information to the registry and that information needs
to match the 3rd level domain name's information, before you can
create the email forwarding.

[H3] About .Pro Names Registrations
AV Object can be reused by the registrant within 30 days
(using the same authorization pin ) to register other third level
names at $75 for the month of June only. Other normal time it is
$125.
You can only register a third level .pro name if you have
only one professional credentail. If you have two credentials on
two different professions, you may register a second level .pro
name.

[H3] How to transfer a domain name in your account to another
account within 007names.com?
If you sell a domain or give a domain to another party to
control, you need to change the ownership (domain account) of the
domain name.
You need to obtain the new owner's account name with
007names.com first, and then login to your account to do "Change
Domain Account" from the "Manage Domains" menu.
[H3] How to transfer a domain name between registrars?
A newly registered domain name can not be transferred within
the first 60 days.
To successfully transfer a domain name between registrars you
need to have the Auth Info of the domain name. (You need to contact
your current registrar to obtain this Auth Info.) In addition, the
domain name's status cannot be "Status: clientTransferProhibited",
or "Status: clientUpdateProhibited". Contact your current registrar
to remove/unlock either of these restrictions.
Once these steps have been taken care of, you can then
initiate a transfer request from the gaining registrar's web site.
The losing registrar CANNOT process the transfer request.
For 007Names.com customers, both LOCK or UNLOCK function and
Auth Info(also called EPP Code) retrieval are located at the
"Manage Domains" menu. The Auth Info is located in the "detail"
link of the "View Domains" sub-menu. If the Auth Info is blank,
please send an email to Support and we will email you the code.
A losing registrar has up to five (5) business days from the
day of submission to approve or deny the transfer request. If the
losing registrar does not respond within this five (5) day period,
your request will automatically be approved.

[H3] Restoration of a deleted domain
When a domain name is deleted either by a registrar or by the
domain name owner the domain registry will change the status of the
domain name to "REDEMPTIONPERIOD". It will stay in the status for
thirty (30) days for the original owner to claim it back. After the
thirty day period the domain name will be moved to "PENDING DELETE"
status and will stay in the status for five (5) days before it is
released to the general public.
The sponsoring registrar of a deleted domain name needs to
submit a "RESTORATION" request and then a "RESTORATION REPORT" to
the domain's registry only if such a request is initiated by the
registered domain name owner.
007Names.com charges $120 for the restoration service. If you
have a deleted name and wish to restore it, you need to login to
your account to make a deposit for the $120 restoration fee plus
renewal fees of the domain name. Upon receiving the deposit we will
submit a restoration application on your behalf and the domain name
will be back to normal once we have completed the process.

[H3] How do I setup my dns records?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to update
Under Free Services click Manage Dns
Click here to see detailed instructions

[H3] How long does it take for dns to update?
Our DNS servers update every 15 minutes. It may take other
ISPs' DNS servers up to 24 hours to reflect your new setting.

[H3] NOTE:
If your domain name is hosted by a hosting provider who uses
their own DNS, please do not use any of the free services provided
here. If you accidentally setup any of the free services while your
domain name has been hosted, please do the "Change Name Servers"
from the "Manage Domains" menu to correct the mistake.
Please be advised that we do not guarantee the quality of the
free services.
[H3] What is URL Forwarding/Redirect?
Url Forwarding redirects your domain name to a target domain
name of your choice.
[H3] How do I setup the free email for my domain?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to setup
Under Free Services click Manage Webmail Account
Enter your preferred email alias and password
click Create

[H3] How do I setup url redirect/forwarding?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to setup
Under Free Services click Domain URL Forwarding
Select redirect type and enter your destination url
click Create

[H3] How do I setup domain parking/sale?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to setup
Under Free Services click Domain URL Forwarding
To parking your domain, enter parking.jsp in the destination
url
To sale your domain, enter sale.jsp in the destination url
click Create

[H3] How do I setup email forwarding?

Hover your mouse over "Domains" and click on Manage
Domains
Click Manage button on the right of the screen of the
domain you want to setup
Under Free Services click Webmail Forwarding
Enter your source email address and target address
click Add

[H3] About WHOIS data of your domain names
If you only want to modify existing Registrant or Contacts
information, you do "Update Registrant" or "Update Contacts" from
"Manage Contacts" menu. Our "Update Registrant" or "Update
Contacts'" will automatically send the new Registrant or Contact to
the registry if it is a thick registry (responsible for their
whois), and the domain names that use the same Registrant/Contact
will automatically pick up the new info.
If you create a new Registrant or Contact and wish to have
all or certain domain names to use the new one you have created,
you need to use "Change Domain Registrant" or "Change Domain
Contacts" from "Manage Domains" menu to update the domain whois
info to the registry. "Update Domains" will do the same except it
only takes care of one domain name at a time.
[H3] How to update your domain's whois information
Your domain's public whois information comes from the
"Registrant" and "Contacts" listed on the "Manage Contacts" menu.
You may modify the public whois information using "Update
Registrant" and "Update Contacts" from the "Manage Contacts" menu.
If you are creating a new set of "Registrant' and "Contacts"
for an existing domain name in your account, you need to do "Update
Domains" from the "Manage Domains" menu once you have created the
new "Registrant" and "Contacts".

[H3] How do I change my account information?

Hover your mouse over "Account"
Click My Account
Enter your account information
Click Save

[H3] How do I update my account password?

Hover your mouse over "Account"
Click My Account
Click Password tab
Enter your password
Click Save

[H3] How do I update