Training Example: ITX Corp. – Review the Data, Give Your Score & Compare to the Real AI Evaluation

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We Build Products That Drive Your Business

ITX is your custom software partner, solving the challenges that matter most to deliver lasting business value.

[H2] Recent Success Stories
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INDUSTRY
K-12 EdTech
Human-Centered AI Tool Integration

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INDUSTRY
Financial Services
AI Agents Proof-of-Concept Builds Confidence in Approach

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INDUSTRY
Financial Services
Rapid Team Deployments Spark Company Strategy

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INDUSTRY
Insurance Services
Re-Platform + Migration to Sitecore

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Full Service Starts Here
Software Product Strategy

Successful strategy begins with your vision for the product.

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User Research & Design

Bring joy to your users by designing software for humans.

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Architecture & Security

Developed by experts ensuring functionality, compliance and security.

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Data Science & Artificial Intelligence

Predictive capabilities of AI and ML to help validate business decisions and drive success.

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[H2] Unlock the Power of AI with ITX
Discover intelligent AI solutions, expert insights, and forward-thinking strategies at the ITX AI Hub. From automation to data-driven decision-making, we harness the power of AI for real-world impact. Explore how ITX is building smarter.
Visit the AI Hub

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SOFTWARE THAT DELIVERS FOR

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The collaboration with ITX was immediate and impactful. They brought the ideal blend of innovative thinking and practical expertise. ITX became a natural extension of our team.

Karla George
CEO, FLX AI

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An award-winning team focused on delivering the best client services and solutions.

[IMG: Great Place to Work Certification Badge 2025]

[IMG: Badge of Best Company to Work for in New York]

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[H2] ITX Product + Design Conference is Back!
The Product + Design Conference returns to Rochester, NY on June 24-25, 2026!
Experience the energy of the ITX Product + Design Conference, a dynamic 2-day gathering where global thought leaders share bold ideas, practical strategies, and the skills that move teams forward.
Learn More

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ITX works closely with some of the best in the industry to meet your exact custom software needs.

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Like what you see? Let’s talk now.
Reach Out

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The ITX Artificial Intelligence Hub
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Welcome to the ITX AI Hub. Here you’ll learn about our perspective on AI including our Principles, Rules, Investment, and Vision.
Let’s Connect About AI

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Principle-Centered Approach to Integrating AI
ITX’s conscious integration of AI tools leans on four key principles. From these principles we have established a set of rules that serve as behavioral guardrails – i.e., constraints that drive creativity and innovation. Firmly stated but not carved in stone, our rules will generate continuing conversations about AI’s fit in ITX workflows. Beginning with client consultation, we will present and describe AI tool application generally – then explain in greater detail the opportunities for improved quality and efficiency as well as risk – leaving the decision about how and when we use AI to our client-partners.

[H4] Empowering People
AI amplifies human abilities by reducing time spent on repetitive tasks and freeing team members for creative problem-solving and high-value work.

[H4] Responsible Governance
Transparency, security, risk mitigation, and ethics guide our AI implementation.

[H4] Growing to Perform More Powerfully
We embrace AI integration as a journey, continuously adapting and upskilling our team to thrive in this evolving landscape.

[H4] Reducing Total Cost, Improving Quality
AI-enabled workflows show promise when it comes to reducing total cost and/or improving quality, and we’re eager to discover both for our clients.

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ITX AI RULES, INVESTMENT, AND VISION
At ITX, the application of AI tools is all about delivering client and customer value and advancing the practice of the many disciplines we use to produce leading software solutions. AI promises to help us be better product managers, architects, researchers, designers, and engineers while keeping clients and their users at the center of everything we do.

10 Rules Governing ITX’s Approach to AI

Rules that govern ITX’s AI approach and application.

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Investing in AI Exploration

At ITX, we embrace AI integration is a journey.

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ITX’s Vision for an AI-Enabled Future

AI will elevate the capability of the human problem solver.

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[H2] DOWNLOAD THE COMPLETE PDF

[H3] ITX’s perspective on AI and our approach to adoption
Our purpose in sharing ITX’s Perspective on AI and Our Approach to Adoption is to present a clear statement of our current thinking, to instill in our client-partners a sense of confidence in ITX expertise, and to engage our team members with a set of principle-driven rules that will guide their professional growth and work with AI tools.
The conversation around AI integration neither begins nor ends here. If we are to maintain our growth mindset, we must continue to explore and learn. Thus, we invite your feedback.
Download

The ITX Team Statement on AI

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AI Innovation & Application
We believe the best way to push the boundaries of AI is to build, test, learn, and apply. That’s why we’re constantly exploring new ideas and sharing our findings through case studies, in-depth research, and thought-provoking blog posts, bringing clarity to complex AI challenges.
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See how we apply AI to real-world problems, delivering transformative outcomes for our clients.
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Dig into our latest experiments, methodologies, and discoveries that shape the future of AI.
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Gain practical insights, industry perspectives, and lessons learned from our hands-on AI work.
LEARN MORE

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Let’s Connect.

Let’s set up some time to discuss AI and your project.

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Getting Started with Product Inclusion

An imperfect guide to thinking bigger and building better
digital experiences
Download This Guide

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Overview
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Product inclusion is the competitive advantage your business may be missing
Learn what this people-first business imperative is and why it’s mission critical for every business. Whether you’re an absolute beginner to the topic or have some surface knowledge, use this guide as a jumping off point for your education. We’ll address such areas as:
The business (and human) case for product inclusionOvercoming “like me” or ability biasUnderstanding the difference between equality and equity The spectrum of disability: permanent, temporary and situationalSuccess cases of product inclusion in actionHow to “show up” and kick off your own product inclusion practice 

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Get the Guide
Download the guide today! If you’d like to learn more about ITX’s product inclusion journey and our roadmap or are interested in a product inclusion consultation, contact us at [email protected]. 

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[H2] NEW EBOOK RELEASE

[H3] Product Inclusion in Practice: A New ITX.com
Putting inclusive design standards into practice isn’t easy. In fact, we needed to start from scratch on this site. The goal with this eBook is to provide a transparent glimpse into our product inclusion roadmap.
Learn More About the eBook

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Are you an innovator and a creator?
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We want to hear from you.
View Open Positions

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Join a team of talented, high-performing professionals doing awesome things in their communities.
ITX is dedicated to solving challenging technology problems. We’re seeking people who are also driven to make things better and who want to help our clients move, touch, and inspire the world.

View Our Open Positions

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Share.

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[H2] Why ITX?
AKA, The Benefits

[H4] We're One Team
Our remote-first approach allows us to bring together diverse, global teams to collaborate on client work. This means your teammates could be in anywhere in the world. We build solution teams with the skillsets needed for a client project regardless of where you’re physically located. It’s just that simple.

[H4] Work Where You Want To
We pioneered remote working and have strong systems for ensuring good communication and collaboration among teammates no matter where you live or work. Our deep experience with remote teamwork means our organization thrives virtually.

[H4] Unplug Completely When You Need To
We offer traditional paid time off for when it’s needed. Taking time away from work with no meetings, phone calls, or deadlines is important for your health and key to our long-term relationship. We encourage our team members to really take time off with a PTO package that increases with tenure.

[H4] Physical Well-Being is a Priority
We offer paid sick leave time for when you need it for yourself or to care for a loved one. Plus, wellness guidance is provided by our prestigious healthcare partners.

[H4] Professional Growth is Supported
We work with you to design an Individual Development Plan that helps grow and achieve your goals. You have unlimited access to a training platform, and we provide training sponsorships to support your personal professional development journey. We also invite you to join our ITX-run training events such as X10 and Product and Design Conference.

[H4] Life @ ITX
After you start at ITX, you’re invited to join an interactive course given live (via video conference) by ITX leaders. The course, designed specifically for our new team members, helps you better understand the ITX cultural significances, common language for problem-solving, and ways of being.

[H4] Equality in Compensation Prevails
Salaries are based on the market, not on negotiation. We gather market data to define the benchmark for each position and perform regular Salary Reviews to compare benchmarks with current salaries and adjust as needed.

[H4] We’re Making a Commitment to You
We build teams, not networks of short-term gig workers. A long-term working relationship is what we’re after. Your professional growth, your physical and mental well-being, your work/life balance… it’s all being considered so teams can grow and thrive, together, for many years to come.

[H4] Life Happens, and We Make Room for It
We offer flex time to help accommodate life’s everyday occurrences. If you have a doctor’s appointment, a sick child, or just need to get your oil changed (unless you have EV, of course!), our flexible work scheduling helps you maintain balance.

ITX's workplace culture, innovation, and creativity was recognized for its excellence in 2021 when we won TechRochester's Best Tech Workplace Award.

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TechRochester
2021

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An award-winning team focused on delivering the best client services and solutions.

[IMG: Badge of Best Company to Work for in New York]

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[H2] Values That Are Recognized

[H3] ITX Corp Named Recipient of 2021 ETHIE Award
The ETHIE, sponsored by Elevate Rochester, recognizes organizations in the Rochester region that exemplify high standards of ethical behavior in their everyday operations, particularly in response to heightened challenges and crises.
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Ethie Awards Winner Video
With the ITX Team

[H2] Hiring @ ITX

During the hiring process, we want to get to know you (the real you!), as well as your professional goals. We live by our ITX values, and every step of the interview process embodies our collaborative culture. Our Global Talent team works to communicate with you throughout the entire process, so you’re not left in the dark.
Here are the steps you could expect:

[H4] Getting to know each other
This is an open conversation to see if we both have interest in moving to the next step. We’ll share more about our culture, how we work, and what to expect working with us. You’ll share your experience, what you’re hoping to learn, and how ITX fits into your future.

[H4] Assessing your skills
We’ll assess your applicable skills based on the position. In some cases, we’ll run through questions and online challenges and fill you in on our tech stack, current projects, and how a team works.

[H4] Meeting your manager
We’re all impressed with each other. Now we’d like you to meet your manager and learn even more about your future team. Consider this another conversation in which we mutually agree that we should be working together.

[H4] Making a commitment
This is a conversation about commitment from us to you and you to us. This step includes the offer and what you should expect while working with us and what we’d expect from you.

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[H2] Our Values

[H3] ITX’s values serve as the underlying criteria for all our actions and decisions.

[H4] Integrity
We honor our word.

[H4] Innovation
We learn from everything we do and purposefully experiment.

[H4] Elegance
We find a simpler way. Simpler means more efficient, more optimized, and more user-friendly.

[H4] Mastery
We constantly grow to perform more powerfully. In pursuit of mastery, we are committed to constant improvement of our chosen crafts.

[H4] Success
We work to thrive together, not only as a team but in partnership with our clients.

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ITX IS INTERNATIONAL
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ITX Corp. is Proud to be a Global Team
Our corporate headquarters is located in Rochester, NY, but ITX offices and team members can be found across the US and around the world.
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Rochester Headquarters
1 South Clinton Avenue, Suite 900Rochester, NY 14604
585.899.4888
800.600.7785
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