Training Example: Vodafone UK – Review the Data, Give Your Score & Compare to the Real AI Evaluation

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Phones and devicesPhones and devicesAll phonesPay monthly phonesPay as you go phonesRefurbished phonesiPads and TabletsSmartwatchesLaptopsAccessoriesPopular phonesPopular phonesPopular phonesApple iPhoneSamsung GalaxyGoogle PixeliPhone 17 Pro MaxSamsung Galaxy S26 UltraGoogle Pixel 10 ProActionsActionsUpgradeTrade inCheck coverageShop phone dealsAdd another productSave up to £1,374 with Google Pixel 10Buy Google Pixel 10SIM OnlySIM OnlyAll SIM OnlyPay monthly SIMPay as you go SIMUnlimited data SIMData-only SIMSIM and Broadband dealsEntertainment plansActionsActionsTop upUpgrade SIMOrder free SIMAdd another productOur best Unlimited SIM only plansSee all SIM only dealsBroadbandBroadbandCheck availabilityFull fibre broadband5G broadbandPro broadbandMobile broadbandBroadband and SIM dealsBroadband with TVActionsActionsSpeed testUpgradesSwitch providerDownload Broadband appBroadband supportAdd another product£75 credit – switch by 27 May. Selected plans, terms applySwitch nowSupportSupportHelp and SupportContact usRoaming chargesUK call chargesInternational call chargesDevice guidesNetwork status checkerStore locatorVodafone FamilyMy VodafoneMy VodafoneMy Vodafone appBillingRewardsReport lost or stolenAccount settingsIn-store supportNew Samsung phonesNew Samsung phonesLatest Samsung Galaxy phonesLatest Samsung Galaxy phonesLatest Samsung Galaxy phonesSamsung Galaxy S26Samsung Galaxy S26+Samsung Galaxy S26 Ultra
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[H2] Save up to £1,374 with Google Pixel 10
When you trade in an eligible phone.Buy Google Pixel 10Log in to buy now
[H2] Powerful full fibre and 5G Broadband for all, from £21 a month
Get fast broadband at the price you want – in more places than any other UK provider. Get fast broadband now£21 a month for 24-month 5G Broadband plan. Increases to £24.50 on 1 April 2027 and £28 on 1 April 2028.
[H2] Save £360 with iPhone 16e
Plus, save more when you trade in an eligible iPhone.Buy iPhone 16eLog in to buy nowPay monthly phonesSIM only dealsHome BroadbandLog iniPads and TabletsDeals and Offers
[H2] Offers for you
[H3] Save up to £1,376 with Galaxy S26 Ultra
When you trade in an eligible phone. Plus, claim a pair of Galaxy Buds4 worth £159.Buy Galaxy S26 Ultra
[H3] Unlimited data – £25 a month
On a 24-month plan. Increases to £27.50 on 1 April 2027 and £30 on 1 April 2028.See all SIM only deals
[H3] Get additional unlimited data plans from £16 a month
Switch your family's plans to Vodafone and save. Applies to 24-month plans. Increases to £18.50 on 1 April 2027 and £21 on 1 April 2028.Discover Vodafone Together
[H3] Save up to £666 with iPhone Air
Plus, save more when you trade in an eligible iPhone.Buy iPhone Air
[H3] Get Pro 3 with WiFi 7 – from £38 a month
On a 24-month plan. Plus, we’ll credit your account with up to £200 when you pay early termination fees. Selected plans, terms apply. Increases to £41.50 on 1 April 2027 and £45 on 1 April 2028.Check availability
[H3] Save £774 with Motorola Razr 70 Ultra
Plus, claim a Moto bundle worth £159.98.Buy Motorola Razr 70 Ultra
[H2] Making life easier on the network serving the nation since 1984
[H3] Two networks are better than one
Vodafone customers can now automatically use Three's network for more coverage, at no extra cost.Find out more
[H3] Vodafone Xchange
Get a new phone a year early. Available on eligible new phones and all pristine refurbished phones.Vodafone Xchange
[H3] UK's only Lifetime Service Promise
Free battery health checks and replacements, plus Lifetime Warranty included.Find out more
[H3] Online assistance
Our virtual chat assistant is available to help you 24/7.Chat now
[H3] Two networks are better than one
Vodafone and Three have merged — customers can now automatically use both networks at no extra cost.Read more about the merger
[H3] Social tariffs
Find out how we’re helping customers with the cost of living, including our range of social tariffs.Find out more
[H2] Score a Wimbledon day out with your favourite person
Spin to bring a little Centre Court magic to your summer. With thousands of amazing sporty and stylish prizes up for grabs in VeryMe Rewards, each day is a new chance to score. The winning season ends on 24 May. Terms apply.Get the My Vodafone app
[H2] Discover more
[H3] Considering joining?
[H3] Pay monthly phones
[H3] SIM only deals
[H3] Broadband deals
[H3] Just joined us?
[H3] Chat to digital assistant TOBi
[H3] Sign up for My Vodafone
[H3] Download My Vodafone app
[H3] Already with us?
[H3] Log in to My Vodafone
[H3] Help with your device
[H3] Broadband help
[H2] Terms and conditions
[H3] Legal small print
Saving claims verification: See details on the relevant product page.VAT: All pricing inclusive unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.Gift with Purchase: See details on product page including any additional terms.*Annual Price Increase: Each year, on 1 April, your monthly plan charge will increase as follows:£2.50 for Pay monthly Airtime and Data plans£1.50 for Pay monthly Basics plans£3.50 for Home Broadband and 5G Broadband plansOut of bundle charges will increase each April by Consumer Price Index rate published in January of that year + 3.9%.** 2.2 Gbps average download speed via a wired connection.*Best overall broadband provider: As recommended by Telegraph in January 2025. For more information, see the Telegraph substantiation
[H4] Pay Monthly
Minimum term agreement, eligibility, credit check and terms apply.
[H4] Vodafone EVO
Representative example for Device Plans:Example Device Plan breakdown Total cost of device£1,000Upfront cost£100APR0%Total credit amount£900Length of contract36 monthsMonthly Device Plan cost£25Figures used in the above (other than the representative APR) are for illustrative purposes only.Device Plan: means devices purchased from Vodafone under a Consumer Credit Agreement such as phones (Phone Plan), smartwatches (Watch Plan), tablets (Tablet Plan) and laptops (Laptop Plan).Vodafone EVO:For Mobile: lets you select a monthly Device Plan credit Agreement (24 to 36 months) with a 24 month Airtime Plan. You can pay off your Device Plan early, and if you do, you can then keep your Airtime Plan on a 30-day contract or leave. If your Airtime Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly)For Smartwatches: lets you select a monthly Device Plan Credit Agreement (over 24 to 36 months) with a monthly Connectivity Plan. Watch Plans over 12 months require a 24 month Connectivity Plan. You can pay off your Device Plan early, and if you do, you can keep your Connectivity Plan on a 30-day contract or leave. If your Connectivity Plan ends, the Device Plan is still payable (either in full or monthly). Watch Plans require a Vodafone pay monthly airtime plan and a Connectivity Plan (via Vodafone OneNumber)For Laptops / Tablets: lets you select a monthly Device Plan Credit Agreement (24 to 48 months) with a 24 month Data Plan. You can pay off your Device Plan early, and if you do, you can then keep your Data Plan on a 30-day contract or leave. If your Data Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly)Upgrade from month 3: means a) buying a new Device Plan (which is a credit agreement) and an Airtime/Data/Connectivity Plan (as applicable) and b) either (i) paying off the remaining amount on your current Device Plan prior to upgrading, or (ii) paying for your current Device Plan along with your new Device Plan. Subject to credit check, eligibility and terms.Trade-in Guarantee: Available when you trade-in an eligible device using our Trade-in Tool, and purchase a new Vodafone Pay Monthly Airtime Plan. Your Trade-in value is guaranteed for 7 days from the date of your Trade-in Quote. Device must be returned within 14 days of the start of your new Airtime Plan and meet our requirements. You can choose to receive your Trade-in value via a monthly airtime saving, a credit to your Vodafone account, or, if you are an existing customer, as a credit towards your existing Phone Plan balance. Please see our Trade-in Guarantee terms and conditions for more details, including the eligibility criteria.Trade-in Bonus: Available when we're running a Trade-in Bonus promotion, where you could get an additional bonus on top of the trade-in value for the phone you're trading in, when you buy a new phone. Eligibility for the bonus and the bonus value may vary depending on which phone you're trading in and which new phone you're buying. Please see our Trade-in Bonus terms and conditions, for more information.Unlimited data: available on Unlimited plan (max download and upload speeds of 100Mbps), Unlimited Plus and Unlimited Premier plans. Speed may vary by a number of factors.5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. Find out more about our 5G network5G+: To access 5G+, you need a 5G+-enabled device and an eligible Vodafone Pay Monthly plan that includes 5G+. Coverage may be affected by a number of factors. Find out more about our 5G+ network Vodafone Xchange: Available on eligible new phones and all pristine refurbished phones, then trade in (good condition) from 12 months prior to end of Phone Plan and upgrade to new phone and Airtime Plan (standard upfront and monthly cost apply). Every year: based on 24-month Phone Plan. Terms and verification apply
[H4] Roaming
Roaming: using your home data plan to roam in Zone A is included in all of our Pay Monthly plans. For roaming in other destinations, charges will apply depending on which plan you are on.Roaming Passes: For Pay Monthly customers without European roaming included in their plan, you can purchase an 8 or 15 day European roaming pass to use your monthly UK allowance of calls, texts and data in our Zone B destinations. The 8 day pass is £16 and the 15 day pass is £21. Out of bundle charges such as picture messages, premium calls or premium texts are not covered by this charge. These passes are subject to a 25GB roam fair use policy. Passes become active when you start roaming and only one pass can be used at a time. For more information and terms, visit our roaming pageInformation on roaming with VodafoneList of our inclusive roaming destinations
[H4] Mobile Specific Small Print
Lifetime Service Promise: means a) Lifetime warranty covering manufacturer's defects, provided you have an active pay monthly Airtime plan + b) Battery refresh replacing your phone's battery (for 2-3 years) if it fails one of the Battery refresh tool tests. On phones purchased directly from Vodafone.Lifetime Warranty: is an extended warranty covering manufacturer's defects (on phones purchased via Vodafone directly), provided you have an active pay monthly Airtime plan. Excludes damaged and tampered phones. Lifetime Warranty terms applyBattery Refresh: replaces your phone's battery if it fails one of the Battery Refresh Tool tests. Available for up to three years depending on your plan. On phones purchased via Vodafone directly. Excludes damaged and tampered phones. Battery Refresh terms applyUK's Only Lifetime Service Promise: Vodafone is the only network that offers both i) Lifetime Warranty which covers your phone for manufacturer defects provided you have an active pay monthly Airtime plan, and ii) Battery Refresh which offers phone battery health checks and required replacements for up to 3 years. Terms apply
[H4] Smartwatch Specific Small Print
Smartwatch: requires a) Vodafone pay monthly Airtime plan, and b) 12 or 24 month Connectivity Plan (via Vodafone OneNumber). Watch Plans over 12 months require a 24 month Connectivity Plan. Terms applyVodafone OneNumber Connectivity Plan ('Connectivity Plan'): uses your minutes, texts and data allowance from your Airtime Plan using Vodafone OneNumber. You must have an Airtime Plan with us in order to purchase a Connectivity Plan. Smartwatch Connectivity plans can be bought for a smartwatch you already own, or for a new smartwatch you purchase through us. Tablet Connectivity plans can only be bought for a tablet you already own.Two-Year Warranty (formerly called Total Care Warranty) is a 24-month warranty that starts from the date your device (purchased from Vodafone), is dispatched. This covers manufacturer's defects in the materials and workmanship of the device through normal use. Excludes damaged and tampered devices. Not applicable with Laptops. Two-Year Warranty terms apply
[H4] Tablet Specific Small Print
Two-Year Warranty (formerly called Total Care Warranty) is a 24-month warranty that starts from the date your device (purchased from Vodafone), is dispatched. This covers manufacturer's defects in the materials and workmanship of the device through normal use. Excludes damaged and tampered devices. Not applicable with Laptops. Two-Year Warranty terms apply
[H4] Pay as you go
Unlimited Bundle: An Unlimited Pay as you go Bundle lasts for 30 days. Your bundle will automatically renew every 30 days if you have enough credit. To opt out call 2345. Includes unlimited data and unlimited minutes and texts: minutes to standard mobiles and landlines (UK: 01, 02, 03) and standard texts (excluding MMS) to use in the UK and Zone A. You must buy a Big Value Bundle, otherwise your SIM won’t be able to make or receive calls, send or receive texts, use data, or use our network.Unlimited Bundle terms, exclusions and destinationsPay as you go Bundles (Big Value Bundle) excluding Unlimited Bundle: Unlimited minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and a set allowance of data (excluding Extras) to use in the UK and Zone A. Last 30 days. Automatically renews every 30 days if you have enough credit. Opt out by calling 2345. Pay as you go Bundles are also known as Big Value Bundles. You must buy a Big Value Bundle, otherwise your SIM won’t be able to make or receive calls, send or receive texts, use data, or use our network. For more information, please visit our Pay as you go Bundles terms and conditions pageTotal Rollover: Any unused allowance from your current Pay as you go Bundle will only rollover from one bundle to the next, for use in the next 30-day period, if your Pay as you go Bundle renews automatically.Pay as you go 1: You'll pay just £2 each day you use your phone, which gives you: Unlimited minutes, Unlimited texts, 50MB of data to use until midnight. To activate your SIM, you’ll need to add a minimum of £5 credit or buy a Big Value Bundle. If you don’t, your SIM won’t be able to make or receive calls, send or receive texts, use data, or use our network. For more information, please visit our Pay as you go 1 terms and conditions pageRoaming: Your data usage is for use in the UK and Zone A destinations only

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Phones and devicesPhones and devicesAll phonesPay monthly phonesPay as you go phonesRefurbished phonesiPads and TabletsSmartwatchesLaptopsAccessoriesPopular phonesPopular phonesPopular phonesApple iPhoneSamsung GalaxyGoogle PixeliPhone 17 Pro MaxSamsung Galaxy S26 UltraGoogle Pixel 10 ProActionsActionsUpgradeTrade inCheck coverageShop phone dealsAdd another productSave up to £1,374 with Google Pixel 10Buy Google Pixel 10SIM OnlySIM OnlyAll SIM OnlyPay monthly SIMPay as you go SIMUnlimited data SIMData-only SIMSIM and Broadband dealsEntertainment plansActionsActionsTop upUpgrade SIMOrder free SIMAdd another productOur best Unlimited SIM only plansSee all SIM only dealsBroadbandBroadbandCheck availabilityFull fibre broadband5G broadbandPro broadbandMobile broadbandBroadband and SIM dealsBroadband with TVActionsActionsSpeed testUpgradesSwitch providerDownload Broadband appBroadband supportAdd another product£75 credit – switch by 27 May. Selected plans, terms applySwitch nowSupportSupportHelp and SupportContact usRoaming chargesUK call chargesInternational call chargesDevice guidesNetwork status checkerStore locatorVodafone FamilyMy VodafoneMy VodafoneMy Vodafone appBillingRewardsReport lost or stolenAccount settingsIn-store supportNew Samsung phonesNew Samsung phonesLatest Samsung Galaxy phonesLatest Samsung Galaxy phonesLatest Samsung Galaxy phonesSamsung Galaxy S26Samsung Galaxy S26+Samsung Galaxy S26 Ultra
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BusinessFind a storeNetwork Status Checker
[H1] Pay monthly terms and conditions
[H2] Main terms
[H3] Airtime agreements
See all airtime agreements
[H3] Charges guides
Before August 2023, the charges guide was combined with the airtime agreement. To find older charges guides, see all airtime agreementsStandard plansFrom 18 March 2026 (PDF)26 February 2025 to 17 March 2026 (PDF)4 September 2024 to 25 February 2025 (PDF)5 April to 3 September 2024 (PDF)21 February to 4 April 2024 (PDF)9 August 2023 to 20 February 2024 (PDF)Basics plansBasics - From 18 March 2026 (PDF)Basics - 26 February 2025 to 17 March 2026 (PDF)Basics - 5 April 2024 to 25 February 2025 (PDF)Basics - 21 February to 4 April 2024 (PDF)Basics - 9 August 2023 to 20 February 2024 (PDF)Mobile Broadband plansMobile Broadband - From 18 March 2026 (PDF)Mobile Broadband - 26 February 2025 to 17 March 2026 (PDF)Mobile Broadband - 21 February 2024 to 25 February 2025 (PDF)Mobile Broadband - August 2023 to 20 February 2024 (PDF)
[H3] Consumer credit documents
Device financing - definitions of words we useConsumer credit loan agreementsLoan agreement - from July 2023 (PDF)Loan agreement - from March 2022 (PDF)Loan agreement - from June 2021 (PDF)Key information summariesSummary - from March 2022 (PDF)Summary - from June 2021 (PDF)Pre-contract credit informationCredit information - from March 2022 (PDF)Credit information - from June 2021 (PDF)
[H3] Vodafone warranty and battery refresh
Battery refresh - from 31 July 2023 (PDF)Lifetime warranty - from 26 July 2023 (PDF)Two-year warranty - from 26 July 2023 (PDF)
[H3] Trade-in, Xchange and Upgrades
[H3] Trade-in and Xchange
Trade-in BonusTrade-in Bonus - from 25 May 2023 (PDF)Trade-in GuaranteeTrade-in Guarantee - from 26 August 2025 (PDF)Trade-in Guarantee - 14 May to 25 August 2025 (PDF)Trade-in Guarantee - 21 July 2022 to 13 May 2025 (PDF)Trade-In Guarantee - February 2022 to April 2022 (PDF)Trade-In Guarantee - 20 August 2021 to 8 February 2022 (PDF)Trade-In Guarantee - June 2021 (PDF)XchangeXchange - from 20 February 2025 (PDF)Xchange - from 9 September 2024 to 19 February 2025 (PDF)Xchange list of devices - from 5 March 2026 (PDF)
[H3] Upgrades
Airtime only upgradesAirtime only - October 2021 (PDF)Vodafone EVO upgradesUpgrade from month 3 - from October 2023 (PDF)Upgrade from month 3 - 2 August 2022 to September 2023 (PDF)Upgrade from month 3 - 6 April to 1 August 2022 (PDF)Upgrade from month 12 - June 2021 (PDF)Flexi upgradesFlexi upgrades - from 11 April 2017
[H2] Entertainment
[H3] Entertainment
Entertainment plansFrom 13 April 2026 (PDF)24 February to 12 April 2026 (PDF)22 January to 23 February 2026 (PDF)10 December 2025 to 21 January 2026 (PDF)1 October to 9 December 2025 (PDF)28 August to 30 September 2025 (PDF)1 May to 27 August 2025 (PDF)1 April to 30 April 2025 (PDF)19 March to 31 March 2025 (PDF)4 December 2024 to 18 March 2025November 2023 to May 2024January to November 20238 December 2020 to January 2023Before 8 December 2020 (PDF)Hatch PremiumHatch Premium
[H2] OneNumber
[H3] OneNumber
Connectivity terms - from 2 July 2024 (PDF)OneNumber bundle - from 9 September 2022 (PDF)OneNumber privacy policy
[H2] Other terms
[H3] Additional plan discount
Additional plan discount - from 9 June 2025 (PDF)Additional plan discount - 10 October 2024 to 8 June 2025 (PDF)
[H3] Extras
Pay Monthly Extras - from 4 February 2026 (PDF)European roaming passes - from 26 August 2025 (PDF)Rest of the World data roaming passes - from 21 February 2024 (PDF)
[H3] Phone Buy-Back Guarantee
iPhone 14 - 7 September to 15 December 2022 (PDF)iPhone 15 - 15 September to 15 December 2023 (PDF)Samsung Galaxy S23 - 1 February to 1 April 2023 (PDF)
[H3] Secure Net
Secure Net charges guideSecure Net privacy policySecure Net terms
[H3] SIMX benefits
SIMX benefits - from 31 July 2025 (PDF)
[H3] Spend Manager
Spend Manager terms and conditions
[H2] Vodafone Together
From 20 May 2026 (PDF)7 May 2026 to 19 May 2026 (PDF)2 April 2026 to 6 May 2026 (PDF)26 March 2026 to 1 April 2026 (PDF)30 October 2025 to 25 March 2026 (PDF)9 June 2025 to 29 October 2025 (PDF)1 April 2024 to 8 June 2025 (PDF)10 March 2023 to 31 March 2024 (PDF)29 June 2022 to 9 March 2023 (PDF)14 April 2022 to 28 June 2022 (PDF)6 April 2022 to 13 April 2022 (PDF)
[H3] Benefit terms
2026From 26 March 2026 (PDF)4 February to 25 March 2026 (PDF)202321 November 2023 to 3 February 2026 (PDF)24 February 2023 to 20 November 2023 (PDF)20229 March 2022 to 23 February 2023 (PDF)2021August 2021 to March 2022 (PDF)June to July 2021 (PDF)
[H2] Buying online
Pay monthly dealsPay as you go dealsSIM only dealsiPadTabletsMobile BroadbandHome BroadbandLaptopsVodafone recommendsDeals and offersVodafone EVOVodafone Xchange
[H2] Latest phones
iPhone 17 Pro MaxiPhone 17 ProiPhone AiriPhone 17Samsung Galaxy S26 UltraSamsung Galaxy S26Samsung Galaxy S26+Samsung Galaxy Z Fold7Google Pixel 10 Pro FoldGoogle Pixel 10 ProGoogle Pixel 10New phones
[H2] Help and support
All help topicsHelp with your deviceLost or stolen devicesFind a storeContact usMake a complaintHelp and advice on fraudReturn a productTOBiUK Charge CheckerSocial broadbandAccessibility
[H2] Vodafone UK
About usFor investorsNews CentreModern Slavery StatementCareersSwitch to VodafoneOur partnershipsVOXITalkmobileVodafoneThreeThree UKSMARTYRegistered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.*Annual Price Increase: The monthly cost will increase each year on 1 April by £2.50 for Pay monthly plans with Airtime/Data, and £3.50 for Home Broadband plans. This doesn't affect Device Plans. More information: vodafone.co.uk/pricechanges© 2026 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)

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Phones and devicesPhones and devicesAll phonesPay monthly phonesPay as you go phonesRefurbished phonesiPads and TabletsSmartwatchesLaptopsAccessoriesPopular phonesPopular phonesPopular phonesApple iPhoneSamsung GalaxyGoogle PixeliPhone 17 Pro MaxSamsung Galaxy S26 UltraGoogle Pixel 10 ProActionsActionsUpgradeTrade inCheck coverageShop phone dealsAdd another productSave up to £1,374 with Google Pixel 10Buy Google Pixel 10SIM OnlySIM OnlyAll SIM OnlyPay monthly SIMPay as you go SIMUnlimited data SIMData-only SIMSIM and Broadband dealsEntertainment plansActionsActionsTop upUpgrade SIMOrder free SIMAdd another productOur best Unlimited SIM only plansSee all SIM only dealsBroadbandBroadbandCheck availabilityFull fibre broadband5G broadbandPro broadbandMobile broadbandBroadband and SIM dealsBroadband with TVActionsActionsSpeed testUpgradesSwitch providerDownload Broadband appBroadband supportAdd another product£75 credit – switch by 27 May. Selected plans, terms applySwitch nowSupportSupportHelp and SupportContact usRoaming chargesUK call chargesInternational call chargesDevice guidesNetwork status checkerStore locatorVodafone FamilyMy VodafoneMy VodafoneMy Vodafone appBillingRewardsReport lost or stolenAccount settingsIn-store supportNew Samsung phonesNew Samsung phonesLatest Samsung Galaxy phonesLatest Samsung Galaxy phonesLatest Samsung Galaxy phonesSamsung Galaxy S26Samsung Galaxy S26+Samsung Galaxy S26 Ultra
[H2] Switch to
BusinessFind a storeNetwork Status Checker
[H1] Roaming
Jetting off soon? Find out how much it costs to use your texts, minutes and data while abroad.
[H2] See roaming costs for your Vodafone plan
If you're a Vodafone customer, you only need your mobile number and destination to find out your roaming costs.Ask us about our roaming costs
[H2] Roaming charge checker
Choose your destination and find out how much it costs to roam on a Pay as you go or Pay monthly plan.
[H2] Destinations we cover in our roaming plans
We've split the world up into different zones. Each zone has different charges depending on what plan you're on.tab NaN of 0Pay monthly zonestab NaN of 0Pay as you go zonesAll our Pay monthly plans include Zone A which includes the Republic of Ireland, Isle of Man, Iceland and Norway.
[H2] Euro Roam
52 destinations in Zone A and B. Includes France, Spain, Greece and Portugal.See all Euro Roam destinations
[H2] Global Roam
84 destinations in Zone A, B and C. Includes Australia, Turkey, Mexico and USA.See all Global Roam destinations
[H2] Zone D
73 additional worldwide destinations. Includes Egypt, India, Morocco, Thailand and UAE.See all Zone D destinations
[H2] Rest of the World
Additional destinations split into 4 Zones. Includes the Maldives and Seychelles.See all Rest of the World destinationsIf you’re travelling to an area not covered in your plan, you can add an Extra to your destination or pay a daily charge to use your phone. All our Pay as you go plans include Zone A which includes the Republic of Ireland, Isle of Man, Iceland and Norway. Pay as you go Plus users will need to add an extra to roam.
[H2] Zone B
47 European destinations. Includes France, Spain, Poland and Greece.See all Zone B destinations
[H2] Around the World
74 additional destinations. Includes Australia, Thailand and the USA.See all Around the World destinations
[H2] Rest of the World
61 additional destinations. Includes the Bahamas, Seychelles and Sri Lanka.See all Rest of the World destinations
[H2] Additional destinations
39 additional destinations. Includes the Maldives, Mauritius and Tunisia.See all Additional destinationsIf you’re travelling abroad on a Pay as you go plan, you can add an Extra that covers your destination or pay a daily charge to use your phone. Use our Roaming Charge Checker to see which Extras are available for your destination or how much you’ll be charged for using your phone abroad.If you’re a new customer, please first activate your SIM by either topping up at least £5 or buying a Big Value Bundle before adding an Extra.
[H2] How to add roaming to your plan
[H3] Upgrade your plan with personalised offers
Log into My Vodafone to see your personalised offers, with potential savings on device and plan upgrades.See your personalised offers
[H3] Buy a Vodafone plan with inclusive roaming
Check out our range of Pay monthly plans, with unlimited minutes and texts, as well as inclusive roaming in up to 84 destinations.Buy a Vodafone plan
[H3] Buy an Extra for your next trip
If you're travelling to an area not covered in your plan, you can add an Extra to your destination.Buy an Extra
[H2] What is data roaming?
Data roaming is when you use your data (rather than WiFi) to access the internet outside the UK. Your phone connects to a different network, so you may incur extra charges. Turn data roaming on and off through your Vodafone account
[H2] Keeping costs down while travelling
[H3] Check your roaming bars
Turn off any active roaming bars in your My Vodafone account or app so that you can still use your data and other services while you're away.Turn off roaming bars
[H3] Set a limit on how much you spend
Choose how much you can spend when using your device. You can even prevent receiving calls and texts, so you don't have any surprise charges.Set controls and limits
[H3] Set up Spend Manager
If you're on Pay Monthly, you can set a spend limit for services not included in your monthly allowance, like picture messages or international calls.More about Spend Manager
[H3] Keep track of your bill
Keep tabs on your usage or credit. When abroad, it can take up to 72 hours for new charges to appear on your bill.Check your latest bill
[H2] Frequently asked questions
[H3] What is inadvertent or accidental roaming?
Sometimes, your device can connect to another country's network. This is called inadvertent roaming and happens when you travel near an international border.How can I prevent inadvertent or accidental roaming?You should receive a message if your device connects to an international network. If you've had a message saying you're on a new network, and it's for a country you're not in, take these steps to stop unexpected roaming charges:Review your Vodafone Spend Manager limit in My Vodafone app or by calling 191Set up a Data Roaming bar in the My Vodafone app or by calling 191Manually set your network to the country you're in. If you do this, you'll need to manually change your network again each time you visit a new destinationInadvertent or accidental roaming between Northern Ireland and Republic of Ireland We know that our customers in Northern Ireland can sometimes connect accidentally to our network in the Republic of Ireland, so we've made roaming in the Republic of Ireland available at no extra cost for all customers (subject to our fair use limit of 25GB).If you exceed this fair use limit through inadvertent roaming and get charged as a result, speak to our customer services team by calling 191 (+447836 191191 if you're abroad).
[H3] How long can I roam for?
Roaming is used for short trips and holidays abroad. Over a four-month period, if you're planning to spend more time abroad than at home, we may add extra charges to your plan. In our roaming destinations, you might be charged if:You're roaming for more than 62 daysYour usage in our roaming destinations is more than your usage in the UK within four monthsWe'll send a text alert 14 days before charging you anything extra, so you have time to adjust your usage.If you continue to roam, you might start to see charges, even in your inclusive roaming destinations.These charges include:£0.033 a minute for calls1p per text£3.83 per GB of data
[H3] How much will I be charged if I go over my UK data allowance when roaming?
If you exceed your UK data allowance when you're abroad, you will be charged as you would be in the UK. The charges will last until your next billing date or until you return to the UK, whichever comes first.If your UK allowance is greater than 25GB, then a fair usage policy of 25GB applies i.e. once you have exceeded 25GB data use, then you will be charged £3.84 a GB used. The charges will last until your next billing date or until you return to the UK, whichever comes first.
[H3] How can I turn data roaming off?
You can turn off data roaming by going into settings on your mobile phone. This will vary depending on the model of your mobile phone.Find specific step by step instructions with our device help guide
[H3] I'm having issues using my phone abroad
If you're having issues using your phone abroad, there are a few things you can try:Connect to a local network by restarting your deviceTry selecting a network manuallyCheck roaming bars are turned off. If you're not sure how to do turn data roaming on and off, use our data roaming guideCheck that Spend Manager is not set to £0 by logging into or registering for My VodafoneCheck roaming bars are turned offAre you a new Pay as you go customer?You’ll need to activate your SIM by either topping up at least £5 or buy a Big Value Bundle, otherwise your SIM won’t work abroad. Once you’ve topped up, you can choose a roaming Extra or pay a daily charge.
[H3] What's a roaming fair usage policy?
All our pay monthly plans are subject to a 25GB roaming fair use policy. This means that if your UK allowance is greater than 25GB, you can use up to 25GB data a month while roaming.If your UK data allowance is less than 25GB, you can use your UK data allowance when abroad, but if you exceed it you'll be charged as you would be in the UK.
[H2] Plans
[H3] How do I get inclusive roaming in 84 destinations included in my plan?
Move to any of our Xtra Global Roam plans, to get the full 84 worldwide inclusive destinations.
[H3] Why do I need a roaming Extra for my Pay as you go Plus plan?
We have 8-day roaming Extras available for our Europe destinations and Rest of the World destinations, and either 8-day or 15-day roaming Extras available for our Around the World destinations.Check if your destination is covered, see a full list of our roaming destinationsIf you’re abroad, make sure you're connected to WiFi before you buy any Extras. They’ll activate from the moment you buy them. If you run out of data, minutes or texts, you can always purchase another Extra.If you’ve bought a SIM in the UK with the intention of travelling abroad and roaming, you need to activate the SIM first by adding a Pay as you go Plus plan. Then, you’ll be able to add the roaming Extra you need. See roaming Extras and charges
[H3] Can I roam on a Vodafone Basics plan?
Vodafone customers who purchased a Vodafone Basics plan before 22 July 2022 do not have roaming services included. These plans are for UK use only.
[H2] Extras
[H3] Why do I need a roaming Extra for my Pay as you go Plus plan?
We have 8-day roaming Extras available for our Europe destinations and Rest of the World destinations, and either 8-day or 15-day roaming Extras available for our Around the World destinations.Check if your destination is covered, see a full list of our roaming destinationsIf you’re abroad, make sure you're connected to WiFi before you buy any Extras. They’ll activate from the moment you buy them. If you run out of data, minutes or texts, you can always purchase another Extra.If you’ve bought a SIM in the UK with the intention of travelling abroad and roaming, you need to activate the SIM first by adding a Pay as you go Plus plan. Then, you’ll be able to add the roaming Extra you need. See roaming Extras and charges
[H3] How do Pay monthly European Roaming Extras work?
European Roaming Passes allow you to use your monthly UK allowance of calls, texts and data in a Zone B destination.A pass can be purchased at any time. It will remain on your account and will become active when you start roaming.Your pass will last for either 8 or 15 days, depending on what pass you purchased.You cannot purchase two passes at once so if your first pass runs out, you will have to purchase an additional pass.You cannot roll over the Pass if you are roaming for less than 8 days.See roaming Extras
[H3] My roaming Extra isn't working
In order to use a roaming Extra, you'll need to turn off any active roaming bars in My Vodafone. To do this:Head to My Vodafone or the My Vodafone appSelect Manage Controls and LimitsGo to Data Roaming BarSelect 'Turn off'Are you a new Pay as you go customer?You'll need to activate your SIM by either topping up or buying a Big Value Bundle. Once activated, your SIM will work abroad, and you'll have the option to add a roaming Extra.
[H2] Costs for international calls while roaming
Need to phone another country while you're roaming? Check how much it'll cost per minute to make a call while abroad. To UK To Zone A (EU)To Zone B (EU)To Zone C + D (Worldwide)To Zone 1 (Rest of the World)To Zone 2 (Rest of the World) To Zone 3 (Rest of the World)To Zone 4 (Rest of the World)Calling from Zone A£024p24pAs per calls from UKAs per calls from UK£3£3£3Calling from Zone BIncluded in Daily roaming feeDaily roaming fee or Pass + 24pDaily roaming fee or Pass + 24pDaily roaming fee or Pass + cost to call from UKDaily roaming fee or Pass + cost to call from UKDaily roaming fee or Pass + £3Daily roaming fee or Pass + £3Daily roaming fee or Pass + £3Calling from Zone C + DIncluded in Daily roaming fee or PassDaily roaming fee or Pass + 24pDaily roaming fee or Pass + 24pDaily roaming fee or Pass + cost to call from UKDaily roaming fee or Pass + cost to call from UKDaily roaming fee or Pass + £2Daily roaming fee or Pass + £2Daily roaming fee or Pass + £2Calling from Zone 164p£1.60£1.6064p64p£2.14£2.14£2.14Calling from Zone 2£1.28£1.60£1.60£2.14£2.14£1.28£2.14£2.14Calling from Zone 3£2.57£2.57£2.57£2.57£2.57£2.57£2.57£2.57Calling from Zone 4£2.57£2.57£2.57£2.57£2.57£2.57£2.57£2.57
[H2] Legal terms
[H3] Legal small print
Saving claims verification: See details on the relevant product page.VAT: All pricing inclusive unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.Gift with Purchase: See details on product page including any additional terms.*Annual Price Increase: Each year, on 1 April, your monthly plan charge will increase as follows:£2.50 for Pay monthly Airtime and Data plans£1.50 for Pay monthly Basics plans£3.50 for Home Broadband and 5G Broadband plansOut of bundle charges will increase each April by Consumer Price Index rate published in January of that year + 3.9%.** 2.2 Gbps average download speed via a wired connection.*Best overall broadband provider: As recommended by Telegraph in January 2025. For more information, see the Telegraph substantiation
[H4] Pay Monthly
Minimum term agreement, eligibility, credit check and terms apply.
[H4] Vodafone EVO
Representative example for Device Plans:Example Device Plan breakdown Total cost of device£1,000Upfront cost£100APR0%Total credit amount£900Length of contract36 monthsMonthly Device Plan cost£25Figures

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[H1] Just Ask Once – customer service made easy
[H2] All in the My Vodafone app
Convenient messaging anytime, all in the My Vodafone app.
[H2] Speak to one person
You deal with one person until it's sorted.
[H2] Proactive updates
We'll send you updates until your query is resolved.Download the My Vodafone app
[H2] What is Just Ask Once?
One person handles your query from start to finish, with updates along the way. Convenient messaging anytime, all in the My Vodafone app.
[H2] Need help on a specific problem?
Check out our handy guides and frequently asked questions.
[H3] Understanding your bill
Get help with issues surrounding your bill.Get billing information
[H3] Broadband support
Slow internet or need help getting set up.Get broadband information
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Change your account details.Update account details
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See if there are signal issues in your area.Check your signal
[H3] Frequently asked questions
Get help and support for a range of issues.Search our frequently asked questions
[H3] Device guides
Get technical help for a specific phone or tablet.Find a guide for your device
[H2] Contact us
Talk to TOBi, Vodafone's digital assistant, 24/7.If TOBi can't help with your issue, they'll put you in touch with one of our agents.Loading
[H2] What can TOBi do?
[H3] Help 24/7
Always online when you're in need, TOBi responds instantly so there's no waiting around.
[H3] Recover your account login details
TOBi can reset your login info and get you back into your account in a flash.
[H3] Go through your bills with you
See your latest bills and check your charges in no time.
[H3] Put you in touch with a person
Prefer to chat with one of our team? TOBi will get you the right human for the job.
[H2] More ways to get help
[H3] Visit us in store
Get help from our in-store experts.Find your nearest Vodafone store
[H3] Book a session with our Tech Team
Get expert help for issues with your device.Book a tech sessionContact us about any accessibility needs
[H2] Other ways to contact us
If you can't find what you're looking for and need further help, get in touch.tab NaN of 0From mobiletab NaN of 0From landlinetab NaN of 0Call from abroadtab NaN of 0Write to usExisting customers can call 191 for free from a Vodafone mobile.Call us from your landline on 0333 304 0191Existing customers can call us on 0044 7836 191 191 from a Vodafone mobile when abroad.Send us a letter to:Customer Relations Manager,Vodafone Limited,The Connection,Newbury,Berkshire,RG14 2FN
[H2] Frequently asked questions
[H3] How do I get the Just Ask Once experience?
Message us anytime in the My Vodafone app via TOBi and respond when it’s convenient for you. No more waiting on hold or repeating yourself – allowing you to get on with your day, while we get on with solving your problem. Just Ask Once – customer service made easy from Vodafone.
[H3] Who is eligible for the Just Ask Once experience?
Just Ask Once is available to Vodafone Pay monthly consumer customers and small business customers with fewer than 10 employees. Please note that Just Ask Once may not be available for all queries – it’s an app-only experience. Additionally, sometimes you may have a query that we’ll be able to solve better with a specialist team – in those instances, our teams will explain the process to you and let you know how to get in touch with a specialist team member to resolve your query. We may decide that your query could be better dealt with via other contact methods (e.g. a phone call).For example, if your query relates to complex technical support, specialist support, or home broadband premises/move queries, we’ll direct you to another team. For customers who are in debt, our collections team will handle their query.
[H3] Will I always deal with just one person?
Our Just Ask Once team members are dedicated to supporting you and finding the best resolutions. Once you’ve explained your issue, one person will deal with it until it’s sorted, so you know you’re always in good hands. If you message us at a time when the original person you spoke to is away from work, we’ll assign someone new, who’ll get fully up to speed with your issue – no need to explain yourself again, we’ll keep you up to date.
[H3] How will I get updated on the progress of my query?
Some issues can’t be dealt with immediately. If it’s going to take us a bit longer to resolve your query, we’ll keep you up to date. No need to chase us – we’ll proactively keep you informed until everything’s sorted.If you have follow-up questions while you’re waiting for a resolution, you can get straight back to the person dealing with your query by dropping them a message.To ensure you’re getting your updates on time, activate push notifications in the My Vodafone app by heading to your app or device settings and enabling in-app notifications.
[H3] Can I leave if you haven’t resolved my query?
We’re confident that we can resolve your query – if we’ve tried everything we can and you’re still not receiving the service we’ve promised you, you can leave without penalty on the affected Airtime plans. If you have a device loan, repayments will remain due and will continue to be collected. However, we won’t charge you for the early termination fee (if applicable) or any equipment subsidies under a bundled contract (e.g. under your Home Broadband or eligible Business Broadband plans).
[H2] Terms and conditions
[H3] Just Ask Once terms and conditions
Available via the My Vodafone app. Messaging service only, some exclusions apply.
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[H2] Vodafone UK
About usFor investorsNews CentreModern Slavery StatementCareersSwitch to VodafoneOur partnershipsVOXITalkmobileVodafoneThreeThree UKSMARTYRegistered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.*Annual Price Increase: The monthly cost will increase each year on 1 April by £2.50 for Pay monthly plans with Airtime/Data, and £3.50 for Home Broadband plans. This doesn't affect Device Plans. More information: vodafone.co.uk/pricechanges© 2026 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)