Training Example: Veeva Systems – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H6] Our Vision

[H1] Building the Industry Cloud for Life Sciences

Software, AI, data, and consulting for R&D, quality, and commercial.

See the
Impact

[H6] Veeva AI Agents Now Available

Learn More

[H6] Why Veeva

[H3] Innovating Together for a Better Future

[H5] Partner to the Industry

We strive to be an outstanding and highly strategic partner to the life sciences industry across its most
critical areas, from clinical through commercial.

[H5] Customer Success

We are committed to the success of the people we work with, their companies, and the industry overall. We
aim to provide products and services that deliver lasting value.

[H5] Product Excellence

We deliver with focus and a clear vision to ensure our customers have innovative software, AI, data, and high value services today and well into the future.

[H5] Public Benefit Corporation

Aligned to our PBC purpose, we
consider the interests of customers, employees, shareholders, and our communities, as we deliver solutions
that help the industry in its mission to improve and extend life.

“We are excited by the opportunity to combine our scientific capabilities with Veeva’s technological leadership that we believe will enable us to bring our transformative medicines more quickly to patients around the world.”

Learn More

[IMG: Biomarin]

[H5] Alexander Hardy

[H6] President and Chief Executive Officer, BioMarin

[H6] Our Customers

[H3] A Powerful Community Driving Change

Find Out
How

[H6] Our Solutions

[H3] Greater Efficiency, Greater Impact

See Product Demos

[H5] Clinical

Accelerate study timelines by bringing your teams together with sites and patients on a complete clinical
platform.

Learn More

[H5] Regulatory

Streamline regulatory processes, improve data quality, and respond faster to changing regulations.

Learn More

[H5] Quality

Consolidate quality processes in one central system for efficient, streamlined quality management.

Learn More

[H5] Safety

Seamlessly manage the intake, processing, and submission of adverse events through a single intuitive
platform.

Learn More

[H5] Medical

Strengthen scientific relationships, engage experts, and deliver content with a connected, end-to-end
solution for medical affairs.

Learn More

[H5] Commercial

Improve commercial execution with an integrated solution for sales, marketing, and medical teams.

Learn More

[H6] Customer Success

[H3] Empowering Industry Leaders and Change Makers

Clinical

Regulatory

Quality

Safety

Medical

Commercial

[IMG: Boehringer Ingelheim]

[H5] Accelerating Clinical Trials with a Unified Clinical Platform

“Collaboration between data management and clinical operations has always been important, but it was never truly supported by technology. Now, we have a platform that facilitates that collaboration.”

[H5] Michael Haushalter

[H6] Senior Principal Capability Manager, Boehringer Ingelheim

[H5] Featured Solution

Veeva Clinical Platform

[IMG: Daiichi-Sankyo]

[H5] Eliminating Rework and Increasing Visibility in Regulatory Operations

“We’re able to capture data through the authoring and publishing process and use it in regulatory
strategy and planning.”

[H5] Scott Cleve

[H6] VP Regulatory Operations, Daiichi Sankyo

[H5] Featured Solutions

Veeva Submissions

Veeva Submissions Publishing

Veeva Submissions Archive

[IMG: Sanofi]

[H5] Driving Efficiency and Growth with Agile Quality

[H4] 1

unified quality management system, down from 40

[H4] 60%

of deviations closed faster

[H5] Featured Solutions

Veeva Quality Cloud

[IMG: Merck]

[H5] Streamlining Processes with Unified and Connected Safety

“We’ll connect clinical data directly into our safety database, reducing multiple data entry and
making our processes more efficient.”

[H5] Cory Gilbert

[H6] Senior Director, PV Operations & Global Process Enablement, Merck

[H5] Featured Solutions

Veeva Safety

[IMG: Genentech]

[H5] Seamless Customer Experience with Deep KOL Insights

“Pre-call planning with Veeva Link increases customer engagement by 50% because it helps our
commercial teams better understand their customers.”

[H5] Andres Diaz

[H6] Executive Director, Head of Experience Services and Digital Innovation, Genentech

[H5] Featured Solutions

Veeva Link Key People

[IMG: kieron-scrutton]

[IMG: gsk]

[H5] Architecting the AI-Ready Enterprise

“Moving to Vault CRM early was a strategic choice to secure an AI-ready foundation because while the technology is already here, true transformation requires the discipline to embed a data-centric mindset into every end-to-end process.”

[H5] Kieron Scrutton

[H6] SVP, Enterprise Systems, and Digital & Tech Risk Management, GSK

[H5] Featured Solutions

Veeva AI

Veeva Vault CRM

[H6] Proven Results

[H3] Exceed the Likely Outcome

[H4] 50%

faster time to market for promotional content

[H4] 85%

new drugs approved were launched with Veeva

[H4] 50%

faster clinical study builds

[H6] Resources

[H3] Explore and Learn

View All
Resources

Veeva Summit

[H6] Veeva Commercial Summit, North America

[H5] Agentic Commercial and the Breakthrough of Commercial Evidence

Watch Keynote Highlights

[IMG: Veeva Commercial Summit]

Press Release
[H5] Veeva AI Agents Now Available to Increase Productivity and Customer Centricity

Learn More

Press Release
[H5] Veeva Acquires Ostro the Leading Brand Engagement Platform for Life Sciences

Learn More

Industry Report
[H5] The Most Impactful Ways Biopharma Will Use AI This Year to Accelerate Treatment Adoption

Learn More

Press Release
[H5] Veeva eSource for Sites to Eliminate Paper and Speed Trial Data Flow

Learn More

Press Release
[H5] More than 125 Customers Worldwide Live on Vault CRM

Learn More

[H6] Let’s Partner

[H3] Find out how Veeva can help you

Contact
Us

[H6] Veeva Vault Platform

[H1] The Platform for Life Sciences

Manage data, content, and agents together on a proven enterprise cloud platform
for deep life sciences applications across R&D and Commercial.

[H6] Veeva AI Agents Now Available

Read More

[H2] Veeva Vault Platform

Manages data, content, and agents in a single platform. Always advancing and proven to meet life sciences’ rigorous performance, validation, and security requirements. Enables you to easily configure and extend Veeva applications.

[H6] Proven

Supporting life sciences with 50+ applications in a secure, high performance, validated environment.

[H6] Connected

Integrate with other systems using the Vault API, and fuel analytics and AI with Direct Data API.

[H6] Open

Easily extend Vault applications with the Java SDK and through certified partners.

[H6] Data, Content, Agents

Agentic AI built into Vault Platform

Direct, secure content and data access

Configure Veeva AI Agents or create custom

[H6] Enabling AI for the Industry

[H3] Veeva AI

Veeva AI adds agentic AI to the Veeva Vault Platform and deep, industry-specific agents for Veeva applications in all major areas. Configure or extend Veeva-delivered AI Agents and build custom agents that understand the Veeva application context, have application-specific prompts and safeguards, and direct, secure access to Veeva application data, documents, and workflows.

Veeva AI Agents for Vault CRM and Veeva PromoMats are now available. See how deep application agents increase productivity across clinical, regulatory, safety, quality, medical, and commercial.

Veeva also enables AI for the life sciences industry through the Direct Data API and Veeva AI Partner Program.

[H6] Key Features

[H5] Built-in Agentic AI and Industry-specific AI Agents

Agentic AI
Built into Vault Platform to enable Veeva AI Agents to work seamlessly within all Veeva applications.

Configure and Extend AI Agents
Configure, extend, or create your own Veeva AI Agents that operate within Veeva applications. With industry-specific prompts and safeguards, Veeva AI Agents execute in-context with deep access to Veeva application data, documents, and workflows.

[H5] Data, Content, and Agents Together

Single Platform
A single platform that leverages data, content, and agents within deep industry-specific workflows to deliver productivity gains.

Data Model
With the Vault Object Framework (VOF), create custom objects to manage business processes that require structured data.

Content Management
Manage documents, videos, and images with versioning, lifecycles, annotations, renditions, electronic signatures, watermarks, document generation, templates, sharing, and more.

[H5] Trusted Compliance and Validation

Validation
Every release is Installation Qualification (IQ) and Operational Qualification (OQ) validated and delivers a comprehensive validation package that substantially reduces your validation effort.

Compliance
Audit trails, e-signatures, validation processes, and configurable business logic are all designed in a strict change control environment.

[H5] Improve Business Processes

Lifecycle and Workflows
Automate business processes with configurable lifecycle and workflow. Enable automatic task assignment, data creation, email notifications, escalation, and security.

Process Reporting
Report on business process performance and effectiveness with customizable metrics that measure time between key milestones.

Veeva Connections
Automate cross-functional workflows and data synchronization. Productized connections streamline business processes and increase data quality.
Learn more

[H5] Intuitive User Experience

Role and Task-based UI
Simplify user experience with action oriented interface. Configure what information is displayed, and when, for a user profile.

Mobile Vault Access
Find content, complete document tasks, and view dashboards on iOS or Android devices. Opt-in to receive push notifications, create new unclassified documents by sharing files on device, or scan pages with OCR for automatic text extraction and indexing.

Microsoft OfficeTM Integration
Document and utilize full collaborative co-authoring capabilities, or leverage renditioning, bookmarking, merge fields, and formatted outputs.
See a demo

[H5] Flexible Reporting

Dashboards and Reporting
Quickly gain insights with built-in reporting and dashboards. Easily share pre-built or customizable reports, charts, and dashboards, or export the data for further analysis.

Microsoft ExcelTM Report Templates
Using pivot tables, macros, formulas, charts, conditional formatting, and more, create Microsoft ExcelTM report templates for exporting Vault report data.

[H5] Easier Configuration and Management

Visual Configuration
Rapidly implement new solutions without writing code. The intuitive user interface, business logic, and data model are configured using simple point-and-click browser-based tools.

Sandbox Vaults and Snapshots
Quickly create development and test environments by cloning a Vault with configuration, or with added data, or refresh a Vault, or create new ones based on a point-in-time.

[H5] Security for Internal and External Users

Atomic Security
Granular control over specific user actions for documents and objects based on lifecycle state and user role.

Dynamic Access Control
Automates assignment of users to roles based on predefined sharing rules.

[H5] Integration

Open API
Integrate with other systems, migrate data, or automate processing using the comprehensive REST APIs.

Direct Data API
Power advanced analytics, GenAI, and data warehouse or data lakes with a new class of API. Designed for large datasets, accessing data 100 times faster than traditional APIs.Read more

Certified Partner Integrations
Partner ecosystem provides value to Veeva customers through certified integrations with Vault Platform.

“Veeva is a critical system on our transformation roadmap, and it always has been. Being able to share the innovation with the leadership team and to introduce Veeva AI embedded into our Veeva applications is important to us as we expand our partnership.”

[H5] Debbie Young

[H6] Multichannel Strategy and Customer Insights Director, Otsuka Europe

“We’ve broken down the silos within manufacturing and quality, and we look forward to connecting with clinical and regulatory, especially for change control.”
Find out how

[H5] Vas Mavrogenis

[H6] Global Head of Quality, CSL

[H6] Resources

[H3] Explore and Learn

[H6] Press Release
[H5] Veeva AI Agents Now Available

[H6] Learn More
[H5] Veeva AI in Vault Platform and All Veeva Applications

[H6] Watch Video
[H5] Veeva AI Overview 2025 R&D and Quality Summit Keynote

[H6] Watch Demo
[H5] Direct Data API Overview

[H6] Learn More
[H5] Industry Data Standard

[H6] Learn More
[H5] Merck’s Priorities: Transformation, Simplification, Value

[H1] Demo Center
Watch video demos of Veeva applications, agents, and data solutions.

[H6]
Area

AI (Veeva AI)

Clinical Data

Clinical Operations

Commercial

Data

Development Cloud

Medical

Quality

Regulatory

Research Sites

Safety

Vault Platform

[H6]
Product

AI (Veeva AI)

Approved Email

Batch Release

Campaign Manager

Clinical Database (CDB)

CLM

Commercial Content (PromoMats)

Commercial Data Warehouse (Nitro)

CRM

CRM for Medical

CTMS

Deep Key Account Data (Link)

Deep KOL Data (Link)

Development Cloud

Digital Engagement (Engage)

Disclosures

eCOA

EDC

eISF

eSource

eTMF

Events Management

Field Planning and Alignments (Align and Territory Designer)

HCP Access Data

HQ KOL Management (Link)

Key Account Management

LIMS

Marketing Analytics (Crossix)

MedComms

Medical Insights

MedInquiry

Network MDM

Payments

Performance Data (Compass)

Publications

QMS

QualityDocs

Reference Data (OpenData Clinical)

Reference Data (OpenData)

Registrations

RTSM

Safety

Safety Content

Safety Signal

Safety Workbench

Site Connect

Sponsor/Site Collaboration

Station Manager

Study Startup

Study Training

Submissions

Submissions Archive

Submissions Publishing

Training

Validation Management

Vault Platform

[H3] AI (Veeva AI)

View More from AI (Veeva AI)

[H5] Orchestration, Dynamic Targeting, and AI Agents in Vault CRM

[IMG: Orchestration, Dynamic Targeting, and AI Agents in Vault CRM]

4:54

[H5] Pre-call Agent in Vault CRM

[IMG: Pre-call Agent in Vault CRM]

0:40

[H5] Case Intake Agent and Case Narrative Agent

[IMG: Case Intake Agent and Case Narrative Agent]

1:36

[H5] Health Authority Interactions Agents

[IMG: Health Authority Interactions Agents]

1:24

[H3] Clinical Data

View More from Clinical Data

[H5] Veeva CDB Overview

[IMG: Veeva CDB Overview]

2:10

[H5] Clinical Data Automation End-to-End

[IMG: Clinical Data Automation End-to-End]

14:45

[H5] Demo: Optimizing eCOA from Build to Close Out

[IMG: Demo: Optimizing eCOA from Build to Close Out]

28:02

[H5] Safety-EDC Connection Automates SAE Intake

[IMG: Safety-EDC Connection Automates SAE Intake]

6:26

[H3] Clinical Operations

View More from Clinical Operations

[H5] CTMS Transfer

[IMG: CTMS Transfer]

3:17

[H5] Clinical Operations End-to-End Flow Accelerates Trial Execution

[IMG: Clinical Operations End-to-End Flow Accelerates Trial Execution]

2:58

[H5] Site User System Navigation in Veeva RTSM

[IMG: Site User System Navigation in Veeva RTSM]

3:05

[H5] Veeva RTSM to Veeva EDC Connection

[IMG: Veeva RTSM to Veeva EDC Connection]

5:30

[H3] Commercial

View More from Commercial

[H5] Orchestration, Dynamic Targeting, and AI Agents in Vault CRM

[IMG: Orchestration, Dynamic Targeting, and AI Agents in Vault CRM]

4:54

[H5] Media Agent in Vault CRM

[IMG: Media Agent in Vault CRM]

0:57

[H5] Text Monitoring Agent in Vault CRM

[IMG: Text Monitoring Agent in Vault CRM]

0:47

[H5] Veeva AI for PromoMats: Quick Check Agent and Content Agent

[IMG: Veeva AI for PromoMats: Quick Check Agent and Content Agent]

3:22

[H3] Data

View More from Data

[H5] Deep Data for Better Key Account Access

[IMG: Deep Data for Better Key Account Access]

1:36

[H5] Smarter HCP Engagement with Connected Software and Data

[IMG: Smarter HCP Engagement with Connected Software and Data]

3:06

[H5] More Relevant Engagement with Veeva Link Key People

[IMG: More Relevant Engagement with Veeva Link Key People]

1:48

[H5] OpenData Live Demo: Real-Time HCP & HCO Data

[IMG: OpenData Live Demo: Real-Time HCP & HCO Data]

3:00

[H3] Development Cloud

View More from Development Cloud

[H5] Safety-EDC Connection Automates SAE Intake

[IMG: Safety-EDC Connection Automates SAE Intake]

6:26

[H5] Safety-Clinical Operations Connection Automates Safety Letter Distribution

[IMG: Safety-Clinical Operations Connection Automates Safety Letter Distribution]

5:03

[H5] RIM-Clinical Operations Connection

[IMG: RIM-Clinical Operations Connection]

4:00

[H5] Quality-Safety Connection

[IMG: Quality-Safety Connection]

11:00

[H3] Medical

View More from Medical

[H5] More Relevant Engagement with Veeva Link Key People

[IMG: More Relevant Engagement with Veeva Link Key People]

1:48

[H5] Streamline the Medical Insights Process

[IMG: Streamline the Medical Insights Process]

1:30

[H5] Scientific Communication Platforms in Veeva MedComms

[IMG: Scientific Communication Platforms in Veeva MedComms]

3:09

[H5] Streamlined Medical Inquiry Management

[IMG: Streamlined Medical Inquiry Management]

7:41

[H3] Quality

View More from Quality

[H5] Quality Events Agents

[IMG: Quality Events Agents]

1:22

[H5] LIMS Overview

[IMG: LIMS Overview]

3:02

[H5] Veeva Batch Release Overview

[IMG: Veeva Batch Release Overview]

3:38

[H5] Validation Management Overview

[IMG: Validation Management Overview]

8:03

[H3] Regulatory

View More from Regulatory

[H5] Application Assistant Agent

[IMG: Application Assistant Agent]

1:18

[H5] Health Authority Interactions Agents

[IMG: Health Authority Interactions Agents]

1:24

[H5] Veeva RIM End-to-End Platform

[IMG: Veeva RIM End-to-End Platform]

9:24

[H5] Veeva Submissions Publishing

[IMG: Veeva Submissions Publishing]

11:22

[H3] Safety

View More from Safety

[H5] Case Intake Agent and Case Narrative Agent

[IMG: Case Intake Agent and Case Narrative Agent]

1:36

[H5] Automate PSMF Content Sharing Across Regulatory and Safety

[IMG: Automate PSMF Content Sharing Across Regulatory and Safety]

2:41

[H5] Quality-Safety Connection

[IMG: Quality-Safety Connection]

11:00

[H5] Submitting ICSRs Using FDA E2B(R3) Standard

[IMG: Submitting ICSRs Using FDA E2B(R3) Standard]

3:36

[H3] Result Not Found
The query that you've entered is not found.
Back To All Demos

[H6] Partner with Veeva

[H3] Ready to learn more about Veeva?

Contact Us

[H6] Veeva Quality Cloud

[H1] Modernizing Quality with Unified QA, QC, and Training

Remove silos, create efficiency, and drive collaboration.

[H6] Join us at the 2026 Veeva R&D and Quality Summit

Learn More

[H2] Optimize Quality. Simplify Processes.

Veeva Quality Cloud accelerates the manufacturing of high quality products to a greater number of patients. The cloud platform unifies applications, processes and partners across content management, training, Quality Management System (QMS) and QC lab solutions (LIMS).

[H6] Unify Quality

Modernize & create efficiencies across quality functions

[H6] Connect External Partners

Engage external partners in standardized processes

[H6] Enable Proactive Quality

Establish a foundation for advanced analytics and AI

[H5] Veeva AI for Quality

[H6] Quality Event Agents

Aggregate data across multiple objects to generate narrative summaries for Investigations and CAPA plans.
See it in action

[H6] Document Translation Agent

Generate translations of documents such as SOPs into various languages to improve overall cycle times.
See it in action

[H6] Products

[H3] Digitize Quality with Industry Best Practices

Standardize and simplify GxP quality management processes with Veeva Quality.

[H3] Processes

Unified QA, QC & Training processes across manufacturing, R&D and partners, minimize quality cycle time with better performance.

[H6] Veeva QMS

Manage quality processes globally for greater visibility and control.

[H6] Veeva Product Surveillance

Simplify and standardize postmarket surveillance for medical devices.

[H6] Veeva Batch Release

Speed release decisions with confidence.

[H6] Veeva Validation Management

Manage and execute paperless validation faster, and at lower cost.

[IMG: https://www.veeva.com/wp-content/uploads/2024/07/image-qms@2x.png]

[H3] Content

Achieve greater visibility and control over regulated content and data, across partners and all GxPs.

[H6] Veeva QualityDocs

Gain control of GxP documents with automated review and approval workflows.

[H6] Veeva Station Manager

Deliver the right content to the right manufacturing station.

[IMG: https://www.veeva.com/wp-content/uploads/2024/07/image-qualityDocs@2x.png]

[H3] Training

Increase quality training efficiency and compliance with end-to-end training. Automatically verify qualifications, surface content & trigger training as changes occur.

[H6] Veeva Training Solutions

Optimize quality and compliance with end-to-end training solutions.

[H6] Veeva Training

Ensure role-based qualifications and compliance.

[H6] Veeva LearnGxP

Access accredited eLearning courses.

[IMG: https://www.veeva.com/wp-content/uploads/2024/07/image-vault-training@2x.png]

[H3] Lab

Modernize Quality Control for greater productivity, improved compliance, and faster batch release.

[H6] Veeva LIMS

Optimize QC labs to increase efficiency.

[IMG: https://www.veeva.com/wp-content/uploads/2024/07/image-LIMS@2x.png]

[H3] Veeva Quality Basics

For emerging biotechs, Veeva Quality Basics delivers Veeva’s industry-leading quality applications, ready-to-use out-of-the-box with no implementation or maintenance costs.
Learn More

[IMG: https://vaultbasics.veeva.com/assets/img/vault-basics-quality-600x350@2x.png]

[H3] Veeva Connections

To see a full list of available Veeva Connections, visit the Veeva
Development Cloud page.

Veeva Connections are Veeva-delivered integrations for seamless transfer of data and documents between Vaults. Veeva Quality to RIM Connection accelerates the change control process by connecting change control and variation management processes.

[IMG: https://www.veeva.com/wp-content/uploads/2024/07/image-connections@2x.png]

[H6] Customer Success

More than 600 biopharma, contract manufacturers, generics, and medtech companies standardize and optimize quality management with Veeva Quality applications.

Are you a Contract Manufacturer or Generics company? Learn More

[H3] Resources for Veeva Quality

See All Resources

[H6] Learn More
[H5] Veeva Quality Cloud Features Brief

[H6] Watch Video
[H5] Arcellx: Streamlining Content Management and Training with Veeva Quality

[H6] Watch Video
[H5] medac: Modernizing Quality Drives Business Value and Reduces Cycle Times

[H6] Watch Video
[H5] Scaling for Growth with a Modern Solution

[H6] Watch Video
[H5] Haleon: Using AI to Advance Predictive Quality and Risk Management

[H6] Read Blog
[H5] The Path to Data-Driven Quality Management

[H3] Beyond Life Sciences

Veeva QualityOne partners with industries where scale and impact matter most. We help you deliver safe, high quality products that consumers trust—for industries such as Consumer Packaged Goods, Food & Beverage and Chemicals.

To explore quality products for other industries visit the Veeva QualityOne website.

[H3] Interested in learning more about how Veeva can help?

Contact Us