Training Example: Hensol Vets (Hensol Veterinary Services Ltd.) – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1]
Giving Your Pets
a Dignified Farewell
in Their Own Home

Hensol Vets, based in South Wales, is a veterinary team who specialise in assisting you and your pet at the end of their life, offering a professional, compassionate and personalized service.

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[H3]
Home Euthansia

When the time is right, our experienced team will assist you and your pet during the End-of-life appointment.

Learn more

[H3]
Remembrance Wall

Our remembrance wall is a heartfelt tribute to our furry friends who have crossed the rainbow bridge.

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[H3]
Advice & Support

Coping with pet loss. Understand grief, find support, and learn healthy ways to heal. Resources and guidance from our team.

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[H6] Who we are

[H2] Here to help when you need us

Hensol Vets was born with the idea of helping you to give your pets the most peaceful, comfortable and dignified farewell in the comfort of their own home.We’ve worked in veterinary clinics both in the UK and beyond and we’ve seen firsthand the incredible benefits of home appointments, especially the End-of-Life appointments.When your pets are surrounded by their favourite humans in their cozy home environment, they feel more relaxed which makes a huge difference. Not only do our furry patients feel more at ease, but our clients also feel less stressed out.We started Hensol Vets because we wanted to make a real difference. We wanted to create a place where pet parents could find independent veterinary advice and compassionate support during the hardest moment as a pet owner.

[IMG: mananddog]

[H6] Who we are

[H2] Here to help when you need us

Hensol Vets was born with the idea of helping you to give your pets the most peaceful, comfortable and dignified farewell in the comfort of their own home.We’ve worked in veterinary clinics both in the UK and beyond and we’ve seen firsthand the incredible benefits of home appointments, especially the End-of-Life appointments.When your pets are surrounded by their favourite humans in their cozy home environment, they feel more relaxed which makes a huge difference. Not only do our furry patients feel more at ease, but our clients also feel less stressed out.We started Hensol Vets because we wanted to make a real difference. We wanted to create a place where pet parents could find independent veterinary advice and compassionate support during the hardest moment as a pet owner.

[IMG: mananddog]

[H2] Professional, empathetic care

When the moment comes, we will be by your side in the most familiar environment your pet has ever known. We will guide you through this difficult time so the crossing of the rainbow bridge will be peaceful and stress free.

Contact Us

[H6] Latest News

[H2] Advice & Support

[H3]
Should Other Pets Be Present During Euthanasia?
When the time comes to say goodbye to a beloved pet, most families think carefully about who should be in

Read More »

[IMG: Child holding a cat closely, showing emotional connection and attachment to a family pet.]

[H3]
How to Help Children Cope With Losing a Pet
For many children, losing a pet is their first close experience of death and grief. It can be confusing, upsetting,

Read More »

[H3]
How to Tell If My Cat Is in Pain
If you’re asking yourself how to tell if my cat is in pain, you’re not overthinking it. You’ve noticed something

Read More »

[H6] Testimonials

[H2] Reviews

Trustindex verifies that the original source of the review is Google. Maya and Ivan have helped us twice in the last few years when 2 of our old dogs were ready to cross rainbow bridge. Their professionalism as vets, and their care and compassion as people, at such a difficult time, were exemplary. They travelled to us, in Barry, on both occasions and were with us within an hour or so of our call. We have an old cat who is soon to be 20 yrs of age and when her quality of life deteriorates, I will have no hesitation in calling on them again. Trustindex verifies that the original source of the review is Google. Maya and Ivan provided the most caring and dignified send off for my elderly cat when it became apparent she wasn't responding to treatment and was reaching the end of her life. They were able to come to our home which took away all the worry of transporting our sick pet and causing her extra stress at a very difficult time. Our appointment wasn't rushed, they explained the process thoroughly and gave us time to say our goodbyes. I was able to be with my pet right up until the end and I cannot thank them enough for the professionalism and kindness they treated us and our beloved Mishka with. I would recommend Hensol Vets to anyone debating this difficult decision as their compassion shone through from the moment I called to discuss booking an appointment. They even followed up with us afterwards to check how we were coping as a family after loosing a pet that had been a part of our lives for so many years. Trustindex verifies that the original source of the review is Google. I would highly recommend Ivan and maya from hensol vets . They were both very caring and empathetic towards us . They showed compassion and genuine respect and kindness to our beautiful boy Demba . The experience was more personal and comforting to us than having to take him to the vets . Ivan & Maya are gently friendly kind people they made this very sad time easier to cope with, very professional and respectful. Thank you both . St Fagans cardiff . Trustindex verifies that the original source of the review is Google. Ivan and Maya were incredibly kind and compassionate when it was time to say goodbye to our very sick cat. They made the process as peaceful as possible, coming to our home so he could be comfortable in familiar surroundings. They gave us time and space to grieve, while also guiding us through everything gently. It meant a great deal to us to be able to spend those last moments with him in such a calm and loving way. They even left us with a thoughtful little memento and checked in afterwards, which we deeply appreciated. We couldn’t have asked for a more caring experience during such a difficult time. Trustindex verifies that the original source of the review is Google. Ivan and Maya were absolutely brilliant when we had to make the heartbreaking decision to say goodbye to our dog, Murphy. They did everything with care and compassion, making the whole experience so much easier. They understood our feelings and we found comfort in knowing that Murphy was going to be treated with love.
I only wish we had known about them when we lost our other Labrador, Marley years ago.
We would 100% recommend them to everyone - thank you Ivan and Maya, the world is a better place with you in it xx Trustindex verifies that the original source of the review is Google. We can’t thank Maya and Ivan for all they have done for us and our Zac. They were so kind throughout the time they were here, their texts checking on us following on from Zac’s passing. We went to pick Zac ashes from their house, this was such a personal thing. Trustindex verifies that the original source of the review is Google. I cannot stress enough how good Ivan & Maya from Hensol veterinary services were.
They helped us so much through every part of the process making our beloved dog Riley feel so comfortable at home in his final moments. A traumatic experience was made easier with their kind words and love throughout. It is far less stressful for your pet going through this at home in an environment they are used to.
I would highly recommend them, they take away a little of the pain you will experience ❤️ Trustindex verifies that the original source of the review is Google. Through the most difficult time having to put our 15 year old beloved cat Charlie to sleep, Maya and Ivan guided the process with such respect and dignity that our memories of his passing are cherished with love as was his life with us. We can't thank you enough from our first contact to the after service of checking on how we were managing. I would highly recommend to everybody to get in touch. An awful thing to have to think about was guided and helped by Ivan and Maya and become a beautiful way to say goodbye. Thank you again. Forever grateful ?
Emma
Pontypridd Trustindex verifies that the original source of the review is Google. I would just like to say what a good service Hensol offer ,I was very distraught at having to finally say goodbye to my beloved westie Archie but ivan and maya were lovely through out and made it far nicer for Archie to pass in the comfort of his own home and also made it far easier for me as well as I was in no state to be able to drive to my vets ,they also made a little momento of archie's hair which they put into a bottle with a little ribbon and I cherish this alot ,its been 25 weeks today since archie's passing and I'm still crying but just so glad he had such a dignified and peaceful passing at home and that is all down to ivan and maya I cant thank them enough. Trustindex verifies that the original source of the review is Google. Its a very hard decision to euthanise your beloved pet , but sadly it came to us too.
Hensol Vets Services Ltd handled ourselves and our 17 year old Jasper with complete compassion and care.
We knew we were in good hands with their tender approach and sympathetic nature as soon as they arrived through our door.
I can't praise them enough.
They guided us through the process giving us ample time to say our goodbyes before and after.
We will always be in their debt.

[H2] Contact Us

[H6] Get in touch with us

[H2] Here to help you when you need us

At Hensol Vets, we understand that saying goodbye to a beloved pet is never easy. That’s why we offer professional and empathetic care right in the comfort of your home.Please contact us using the contact details or enquiry form below and a member of our team will be in touch as soon as possible.

[H5] Opening Hours

[H6] (Monday - Friday): 09:00 - 18:00 wEEKENDS & BANK HOLIDAYS: AVAILABILITY VARIES - PLEASE GIVE US A CALL
(Emergencies Only after 6pm until 9pm)
Out of hours & availability varies - please give us a call

Please note – If you call from a withheld number, you will be diverted to our voicemail, so please leave a message with your phone number and we will contact you

[H5] Contact Details

[H6] Hensol Veterinary Services Ltd.
St. Nicholas
Cardiff
CF5 6SG
E. info@hensolvets.com
T. 07496 966 205

[H5] Emergency bookings

[H6] We are here for you, but if we’re attending an emergency, we won’t be able to respond promptly. We aim to reply as below:
• Contact us form – Within 24 hours
• Phone call and you leave a voicemail – Within 2 hours
• WhatsApp message – Within 2 hours

[H1] Euthanasia at Home

[H6] Our Services

[H2] When the time is right

Our experienced team will assist you and your pet during the End-of-life appointment. Our pet Home Euthanasia appointments are never rushed and we take as much time as needed to answer any questions you may have and to explain the whole process. The appointment is carried out in a relaxed and familiar environment for your pet and it can take place in any room of the house where your pet is most comfortable.
[H4] If it should be…
we understand how difficult can be to make the decision to say goodbye to our loyal companions. We have gone through exactly the same experience with our pets over the years and it can be complicated to put ourselves in our pets’ position and look at their world with their eyes.This anonymous poem can help with reassurance when it comes to dog or cat euthanasia at home, and it can also ease a bit the hard load we carry on our shoulders when we are considering giving this step.

[H2] Quality of Life Assessment

Knowing when it’s time to say goodbye to a beloved pet is one of the hardest decisions we face. While a pet’s appetite and thirst are essential for survival, they don’t always paint the whole picture of their well-being. Here at Hensol Vets, we understand the importance of looking beyond basic needs to assess your pet’s overall quality of life.There are, however, several tools that can be of help in order to assess objectively our companion’s days. You can keep track of your pet’s good and bad days by using ticks/crosses or smiley/sad faces in a calendar.Alternatively, questionnaires can give us an accurate idea of their Quality of Life…

Please click here to download one

Remember, you are not alone. Please, get in touch with us if you need further help and support with the decision-making process. Let’s work together to ensure your pet’s comfort and dignity.

[H2] How Does Home Euthanasia Work?

During the Appointment

During the appointment, we will first have a conversation about your pet’s health and the reasons for a euthanasia. We will then ask you to sign a consent form which will legally allow us to proceed with the appointment and will give you the opportunity to choose an option for the after care of your pet between home burial or cremation (communal or individual).

The Euthanasia Process

During the process of home pet euthanasia, we will clip a little patch of fur on one of your pet’s legs (can be either front or back leg) in order to place a small intravenous catheter. This is a port that will give us safe and secure access to your pet’s bloodstream in order to ensure a quick and smooth administration of the medication that will put your pet to sleep. This feels like a slight pinch on the skin (it is a small needle) and most pets tolerate it well. In some cases, a gentle restraint is needed which can be carried out either by yourself (if desired) or our experienced veterinary nurse. Generally, there is no need for sedation, however, if a pet becomes very stressed or anxious, is aggressive, painful or uncomfortable when is being handled, an option of a sedation injection is available.

The Medication

The medication that will put your pet to sleep is a drug that was used as pre-anaesthetic medication in the past and will make your pet to fall deeply asleep and will halt their respiration and heart functions within a few seconds.This is a completely painless and peaceful process. Once the vet has finished the administration of the medication, she will carry out heart auscultation in order to confirm that you pet has passed away.

Support

Our support does not end up here, since we understand the process of grieving after a home pet euthanasia appointment. We are always only a phone call away if you need reassurance or to have a chat. Alongside our home euthanasia for dog and cat services, we can also provide you with several free Pet Bereavement Support Services that can help you and your family deal with the loss of your companion.

Contact us if you have any questions

[H2] Areas We Cover

At the right moment, our experienced team will support you and your pet during the End of Life visit. These appointments are conducted with care, allowing ample time for any questions and a thorough explanation of the process, ensuring your pet’s comfort in their familiar environment. Areas we cover for our pet euthanasia at home in South Wales: Cardiff, Newport, Pontypridd, Bridgend, Porthcawl, Caerphilly, Blackwood, Aberdare, Rhondda Cynon Taf Chepstow, Cwmbran, Pontypool, Tredegar, Abergavenny, Merthyr Tydfil, the Vale of Glamorgan, Neath,RCT, Vale of Glamorgan and Swansea

[H4] Bridgend

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[H4] Caerphilly

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[H4] Cardiff

Click here

[H4] Newport

Click here

[H4] Pontypridd

Click here

[H4] Porthcawl

Click here

[H2] About Us

[H6] Who we are

[H2] Here to help you when you need it the most

We understand how difficult it is to say goodbye to our companions (we both lost our beloved dogs (Lia and Truffles) not long ago).After several years of providing home visits to our clients we know the big difference it makes for everyone involved to do it at home.We take our role in the veterinary world seriously, especially at such crucial, hard and emotional moments as these and we understand how important is to offer heartfelt compassion and the right guidance and support.So, if you decide to put to sleep your pet at home, we’re here to help you to give your beloved the farewell they deserve. Meet our team or take a look at tour Home Euthanasia services we offer below…

[IMG: mananddog]

[H3] Areas We Cover

Areas we cover for our pet euthanasia at home in South Wales:Cardiff, Newport, Pontypridd, Bridgend, Porthcawl, Caerphilly, Blackwood, Aberdare, Rhondda Cynon TafChepstow, Cwmbran, Pontypool, Tredegar, Abergavenny, Merthyr Tydfil, the Vale of Glamorgan, Neath and Swansea

[H2] Our Team

Our team is dedicated to providing professional and empathetic care for your beloved pets. We provide compassionate  home euthanasia, ensuring a peaceful and comfortable environment for your pet’s final moments. Let our compassionate and experienced team take care of your beloved furry family members.

[IMG: Maya]
[H3] Maya - Veterinary Surgeon
MVDr Maria Farkasovska MRCVSMaya qualified in Veterinary Medicine in 2009 and has a background of working in numerous veterinary clinics in Slovakia, Spain, Canada and the UK.
Because of this extensive multinational experience, she can provide every client with personalised diagnostic and treatment approach.
She is very interested in clinical medicine and is passionate about providing her patients with the best care.
When she is not consulting, she likes cooking, baking, exercising and relaxing in the beautiful Welsh countryside.

[IMG: ivan]
[H3] Ivan - Veterinary Nurse
Ivan Forcada-Poveda RVN
Having previously worked as a teacher for many years, Ivan qualified as a Registered Veterinary Nurse in 2021.
In his more than 4 years of experience in the sector, he has worked in varied veterinary environments, which has allowed him to learn an extremely high standard of care.
He is very interested in pets’ nutrition, diabetes management and loves helping clients to broaden their knowledge about their animals’ wellbeing.
In his free time, he enjoys playing music, running and baking bread.

[H2] FAQs

[H2] Frequently Asked Questions

At Hensol Vets, we understand that pet euthanasia can be a difficult decision for pet owners. That’s why we’ve compiled a list of frequently asked questions to provide you with the information you need. From understanding the process to addressing concerns, we’re here to support you every step of the way.

Do I need to assist you while my pet is being put to sleep?

The aim of our Home Euthanasia appointments is for you to focus on your pet’s comfort. Some owners feel happy or prefer to hold their pets during the placement of the intravenous catheter. The level of participation is entirely up to you.

What will happen with my pet after the appointment?

There are three different options. If you have a private garden, you could arrange a home burial. Alternatively, we could take the body afterwards and arrange cremation, either communal (no ashes returned) or private (ashes returned).

What is the difference between communal and private cremation?

In Communal cremation, pets are cremated alongside other pets and there are no ashes returned. In Private cremation, pets are cremated individually and their ashes are collected and returned to their owners in a vessel of choice.

My dog is very anxious/fearful. Could he/she be sedated?

Of course. You can ask your practice to dispense some oral sedatives that can help as preparation for the appointment.Alternatively, we also carry with us the medication necessary to administer an injection, if necessary,  that will relax your pet and help us to proceed with the appointment peacefully. Thankfully, this is rarely necessary.Please, note this is not part of our standard procedure for dogs, so it may be subjected to additional cost.

Do you deliver ashes?

We’re unable to deliver ashes, but we will keep them safe for you, and you can collect them on a date and time, that suits you.

How will I know the ashes returned are my pet's?

We use one of the most reputable and long-lasting cremation services in South Wales. They have been accredited through the IAOPCC (International Association of Pet Cemeteries and Crematories) which ensures the highest of standards of quality and integrity. We have visited their premises and witnessed the cremation process ourselves and we trust them fully.

What is your availability for this appointment?

We have a limited number of appointments each day. We will always try our best to accommodate Home Euthanasia appointments requests within the same day. However, depending on the time of contact, we might not be able to ensure the appointment falls within our normal working hours and would need to be treated as an Out of Hours emergency (additional charges may apply).

What happens if my pet gets worse before my appointment?

Please, give us a call immediately. We understand how suddenly our pets can deteriorate, so call us and we will endeavour to arrange an appointment as soon as possible.

How much notice do I require to give?

We understand how sudden health changes may happen. We are usually able to accommodate a Home Euthanasia on the same day. However, we encourage owners to  to arrange these appointments with as much time as possible in order to avoid the stress of trying to arrange them in a rush. If you would like an appointment in the same day, please call us as soon as possible in the morning so we have the most chances to accommodate your request.

Will my pet be sedated?

Most of the pets tolerate the placement of the intravenous catheter without the need of sedation. We keep the option of sedation available for special cases such as extremely anxious pets, pets that don’t tolerate to be handled or cases of reported aggression. This medication is intended to be used with healthy pets and could trigger unpredicted reactions when used. Please, note this is not part of our standard procedure for dogs, so it might be subject to additional charge.

Can I be with my pet during the appointment?

Of course you can. You can also hold your pet while our experienced team make all the preparations needed. In the same way, if you feel it becomes too difficult for you, it is perfectly fine not to be present during the appointment.

I have other pets in the home, what should I do?

We always encourage for the other pets to be present during our Home Euthanasia appointments (as long as they are not disruptive). Pets, like us, can grieve. That is why it is always advisable for them to be present and to see their companion once they have passed.

What is used to put pets to sleep?

This drug was utilized in the past as a sedative and anaesthetic medication. It makes pets to fall into a very deep sleep causing their breathing and heart to stop. It also causes unconsciousness. There is no pain whatsoever.

Will it be painful?

The word “euthanasia” comes from the Greek words “eu” (good) and “thanatos” (death). It means to alleviate your pet from further suffering. The administration of the medication that will put your pet to sleep is painless and causes unconsciousness. The pinch on the skin when placing the intravenous catheter is the only potentially “uncomfortable” moment. It feels like like a small scratch.

Will my pet be treated with respect?

We take our work with the uppermost respect. It is a great responsibility and we treat every pet as our own every step of the way. Furthermore, the cremation services we use are IAOPCC (International Association of Pet Cemeteries and Crematories) accredited, which means they have the highest standard of integrity. We appreciate your trust in us and will live up to your expectations to the best of our abilities.

How will I know my pet has passed away?

Once the medication has been administered, our veterinary surgeon will perform a chest auscultation to check that the heart has stopped and confirm that your pet has passed away.

Could my pet be cremated with his/her bed?

Unfortunately, in order to reduce unnecessary emissions, we are not able to take pets with their bedding. However, can take a small toy or teddy if your pet had a favourite one.

How long does it take for my pet's ashes to be ready?

The ashes are returned to us some time between 2-3 weeks. As soon as we receive them, we will contact you by either a phone call or text message to let you know and to arrange their collection from us.

I would like my pet to be in the Remembrance Wall. How do I do it?

Please, send us a photo of your pet and a text about him/her via email or Whatsapp and we will make sure your pet is there to be remembered.

I have a place where I would like to bury my pet, can I do it?

Of course you can. There are some minimal requirements: You must own, not rent, the land where the pet is buried; it must not be near any water sources; there must be two feet of earth above the pet in heavy soils, and three feet in lighter soils. The pet’s remains must not be hazardous to human health.

Am I making the right decision?

To put our pets to sleep is the most painful decision we have to make as pet owners and it is normal to have doubts. Our experienced team will be by your side to answer all your questions, guide you and reassure you through this difficult times. We offer Quality of Life Assessment appointments dedicated to discuss this precise concern.

Is there any bereavement support?

The departure of a beloved pet is the same as to lose a member of the family or a close friend. Grief is a long and complex process that we all deal with differently. If you or a member of your family struggles, please, contact us and we can help directing you to free pet Bereavement Counselling Support services.

What areas do you cover for Home Euthanasia?

We cover a large area of South Wales, including Cardiff, Newport, the Vale of Glamorgan, Bridgend, Rhondda, Cwmbran and surrounding areas. Please, get in touch with us if you have any questions about the area where you live.

Do you accept pet insurance?

Yes we do. Please, note that we don’t accept Direct Claims and all fees would need to be paid in full either prior or during the appointment. Insurance claims don’t carry any extra charge, but please allow 2-4 weeks for our team to process your claim.

Do you offer payments plans?

Unfortunately currently we don’t offer any payment plans and all fees need to be covered fully either prior or during the appointment.

Contact us if you have any questions