Training Example: Benjamin Stevens – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H2] How can we help you
[H3] Selling property?
[H3] Letting property?
[H3] Need help with the Renters' Rights Act?
[H3] Area guides
[H3] Book a valuation
[H3] Meet our team
[H2] Why choose Benjamin Stevens?
Benjamin Stevens have offices in Edgware and Bushey and cover a wide surrounding area.Our specialism is customer service and having expertise in all areas of the property industry.Quality and complete professionalism is our ethos.
Find out more about us
Meet the team
[H2] Areas we cover
Finding a perfect property has
a lot to do with finding the perfect area. At Benjamin Stevens we pride ourselves on being area experts and are happy to advise you.
[IMG: Area Guide for Biggleswade]
Biggleswade and surrounding area
[IMG: Area Guide for Bushey]
Bushey and surrounding area
[IMG: Area Guide for Edgware]
Edgware and surrounding area
[IMG: Area Guide for Hertfordshire]
Hertfordshire and surrounding area
[IMG: Area Guide for Luton]
Luton and surrounding area
[IMG: Area Guide for North East]
North East and surrounding area
[IMG: Area Guide for North West London]
North West London and surrounding area
[H2] Benjamin Stevens provide their clients with an in-house auction service
Benjamin Stevens Auctions specialises in the sale of all properties and land. Including, houses and leasehold properties, properties in need of modernisation, probate properties, repossessed properties, properties with structural issues, short lease flats, tenanted properties, office blocks, commercial shops, industrial warehouses, buy-to-let investments, ground rent investments, development land, greenbelt land, and building plots with or without planning permission.View our auction service
[IMG: Awards]
[H2] What our clients say
Providing the highest levels of customer service and maintaining an outstanding reputation,
are our highest priorities. We believe the best kind of recommendation to new customers are those from existing satisfied clients.We’ve had the pleasure of helping so many people find their perfect property, as well as making the process of buying,
selling, renting or leasing, as easy and as swift as possible. Their valued feedback is always welcome.See more reviews
“
Always excellent...
[IMG: Brenda Mitchell]
“
It's been a long, happy and consistently good experience. I hope that they keep on doing well in future....
[IMG: Farhana shahzad]
“
Thank you Laquarn for all your help. You were very patient and helpful...
[IMG: Maulik Soneji]
“
I'm absolutely happy with Laquarn and Louise for their thorough communication, solution-oriented approach, and reassurance throughout all...
[IMG: Eda Koray]
“
Scott Bernstein from start to finish gave us 100% he went through this whole process with us with so much positivity when it was all very...
[IMG: Rachel bull]
See more reviews
[H2] Latest blog articles
[IMG: Why Pricing Matters More in Today’s Property Marke]
In May 2026, pricing strategy matters more than ever. With more homes on the market and buyers watching affordability closely,...Read this article
[IMG: How to Stand Out Selling This Spring]
May is a key month for sellers, but more homes are competing for attention. If you are thinking of moving this spring, here is how...Read this article
[IMG: What More Choice Means for Buyers This Spring]
As we move through May 2026, buyers are seeing more homes come to market, but affordability still matters. Here is what today’s...Read this article
View all blogs
[H2] Proud to be recognised
We are proud to be a multi-award winning agency that has been recognised year-on-year for
both Sales,
Lettings and Block Management. A wide number of our Negotiators have also been individually
rewarded,
as well as the agency as a whole.We are so grateful for this recognition but do not take it for granted and are always
striving to make improvements to our service.MORE AWARDS
[IMG: Awards]

Our award-winning Block Management department offers a vast range of services. Learn more about them here:
[H2] BLOCK MANAGER SITE VISITS
Your development has a dedicated Block Manager, who is your point of contact via our Edgware
office for all day-to-day management queries or issues. At Benjamin Stevens we pride ourselves
on ensuring regular site visits are carried out and dependant on the size and needs of the development,
in order to keep your Management Fee as competitive as possible, these would be at least quarterly
for smaller conversion blocks through to 6-weekly for larger developments. This gives us a great
opportunity to deliver our consistent high standard of service in the following ways:Checking the quality of the services provided by external contractors
(cleaning, gardening, general maintenance, etc)Being visible on site for resident, Director, and contractor meetings, as requiredCarrying out real time inspections via our ‘TIM’ app, to pro-actively manage picking
up issues where possible as they arise
[H2] SERVICE CHARGE BUDGETING & RESERVES
At Benjamin Stevens we take the financials of all our developments very seriously.
The importance of sensible and correct Service Charge budgeting each year cannot be
understated, as if the correct funds are collected from Lessees at the start of your
development’s financial year then the day-to-day running should be smooth, with the
placement of all necessary annual contracts, insurance premiums and any ad hoc works as
required. We look to liaise with the Client during the last quarter of the current financial
year to set the next 12 months budget, using known and expected costs, in order that a sensible
budget is agreed in good time to issue the Service Charge demands in line with the Lease.Within the annual budget we also strongly advise our Clients to save for the long-term future of the
development by including sufficient reserve funds for redecorations, unforeseen large scale works, safety
assessments and any replacement of gates, lifts, security equipment and entry systems that may become
necessary.
Where required, we are able to utilise our trusted supplier base to obtain capital expenditure plans that
detail the correct level of reserves that should be collected to cover future works over the course of the
next 5-20, as required by the Client.We also go the extra mile to put in place procurement contracts and reduced rates, that can be passed
directly to
our developments, from simply contractor day rates through to health and safety assessment costs and lower
standing
charge/pence per unit costs for the communal electric supplies.
[H2] ACCOUNTING
Our dedicated accounts team are on hand within our Edgware office to assist with all Service Charge payment
and
accounting queries. Aside from a Block Manager each development also has their own Client Accountant, to
ensure
consistency and development knowledge when you contact us.Our Accounts team assist with the initial billing each year of the Service Charge budget and keep a close eye
on
any outstanding payments or debtors to assist our Credit Controller in ensuring as best as possible there are
no shortfall of funds which may affect the day to day running of your development.We look to provide our Clients with quarterly reports detailing both debtors and the financial position
against
the budgeted figures so you can be confident we are acting in your development’s best interests at all times.
At year end the Block Manager and Accountant will review the expenditure together to ensure the funds are
present
and correct before any in house or external accountant provides the draft Service Charge accounts for review
by
the Client. We aim to complete your year-end accounts within 4 months of your financial year end, to complete
the accounts in good time and avoid any possible issue of a Section 20b Notice (which would need to be issued
6 months after the year end should the accounts not be complete).
[H2] RESIDENT MANAGEMENT COMPANIES (RMCs)
The duties that RMCs have towards Leaseholders are set out in the Leases and normally take two forms -
Either the RMC is a party to the Leases, with its covenants set out expressly, or the RMC will be directly
responsible for performing the Landlord’s covenants.At Benjamin Stevens we deal predominantly with developments that have a Resident Management Company, as
although
they have the liability to carry out the duties an RMC will require a good Agent to execute these duties and
provide
their experience and knowledge from day-to-day maintenance through to legislation and law.Contractual duties (such as maintenance, placing insurances and Service Charge accounting) are combined with
statutory
duties (including ensuring that Service Charges are fair and reasonable, and consulting with Lessees on major
work
projects under Section 20 of The Landlord & Tenant Act 1985), which is why it is essential RMCs either have
express
knowledge in all areas of block management or employ an Agent to do so on their behalf.For more information, please see our main Block Management page – ‘Why have a Managing Agent?’.
[H2] COMPLIANCE
At Benjamin Stevens we understand how important it is to ensure each development is fully compliant from a
health
and safety aspect. As such we have procurement deals in place with our trusted contractors to offer reduced
rates
as and when your fire risk and general risk assessments become necessary. These assessments are combined by
our
contractors to save further costs to your development.For older buildings (built before the year 2000 when building regulations changed) we also arrange the
necessary asbestos checks, to ensure any ACMs (asbestos containing materials) are located and kept safe
in line with legislation for the safety of all residents, visitors, and our contractors.Where the electrics are concerned, we also have in place procurement prices for our contractors to carry out
the 5 year electrical tests in the form of an EICR (electric installations condition report) as they become
necessary. Subsequently the reports and any issues requiring attention are forwarded to Benjamin Stevens Block
Management for our files and for immediate consultation with the Client to rectify.
[H2] SECTION 20 MAJOR WORKS
Qualifying works under Section 20 of The Landlord & Tenant Act 1985 are for repair, redecorations, or any
major
works where any one Leaseholder (based on the Service Charge percentages they pay) would be required to
contribute over £250. At Benjamin Stevens our Block Management staff have a wealth of experience in dealing
with the ‘Section 20 process’ from start to finish, in the form of all Notices to Lessees for the intention
to carry out such works, obtaining sealed tenders and notifying the Client and all Lessees of such quotes via
the 2nd Consultation Notice, through to the instruction of works, project management and completion snagging
to ensure all works are satisfactory in order to release final payment to the contractors.The Section 20 legislation must be followed to ensure the funds to cover the applicable works can be fully
collected. As this is aside to the day-to-day management of your development this does carry an extra fee,
which is standard across Block Management, in order to carry out all the duties and services which must be
followed under this law.Should you require any further information about the legal process please do contact us via our Edgware
office.
We are also able to provide this service on a consultancy basis, should you be a development who is currently
self-managing. Please do get in
touch should you need any no-obligation advice before proceeding with any project,
or to discuss or procedures or fees.
[H2] COMPANY SECRETARIAL
Where additional Company Secretarial services are required by a Resident Management Company, we have a wealth
of experience to assist with all duties that may be required during the course of the financial year. These
would include, but are not limited to, the updating of Company and Director details at Companies House,
holding Company files and Accounts as required and the issue of Notices, the receipt of Proxies, attendance
at and subsequent distribution of minutes for the Annual General Meeting.Likewise, with our Management Fees and services, we like to bespoke your needs to the duties and subsequent
fee involved. Should you require either partial or full Company Secretarial services please do contact us
via our Edgware office where we would be pleased to discuss the various services in this area that we can
provide.
[H2] NEW BUSINESS
Should you wish to discuss affording us the pleasure of managing your development, please do
get in touch via our
Block Management team. Our Managing Director and Portfolio Manager would be happy to speak directly with
you, either
in person or via video call, to discuss the needs of your development.We understand that not every development is the same, and require different services, and that is why we
believe we are different to other Managing Agents in spending the time to bespoke the service to your needs,
whilst ensuring the covenants of your Lease are met. Example management agreements, budgets and price lists
can also be drafted to show you how we approach the annual cycle of block management, from the initial budget
through to the eventual year end accounts (Our KPI on accounts is to be produced within 4 months of year end,
2 months earlier than Section 20b legislation).
[H2] What our clients say
Providing the highest levels of customer service and maintaining an outstanding reputation,
are our highest priorities. We believe the best kind of recommendation to new customers are those from existing satisfied clients.We’ve had the pleasure of helping so many people find their perfect property, as well as making the process of buying,
selling, renting or leasing, as easy and as swift as possible. Their valued feedback is always welcome.See more reviews
“
Always excellent...
[IMG: Brenda Mitchell]
“
It's been a long, happy and consistently good experience. I hope that they keep on doing well in future....
[IMG: Farhana shahzad]
“
Thank you Laquarn for all your help. You were very patient and helpful...
[IMG: Maulik Soneji]
“
I'm absolutely happy with Laquarn and Louise for their thorough communication, solution-oriented approach, and reassurance throughout all...
[IMG: Eda Koray]
“
Scott Bernstein from start to finish gave us 100% he went through this whole process with us with so much positivity when it was all very...
[IMG: Rachel bull]
See more reviews

[H2] What our clients say
Providing the highest levels of customer service and maintaining an outstanding reputation,
are our highest priorities. We believe the best kind of recommendation to new customers are those from existing satisfied clients.We’ve had the pleasure of helping so many people find their perfect property, as well as making the process of buying,
selling, renting or leasing, as easy and as swift as possible. Their valued feedback is always welcome.See more reviews
“
Always excellent...
[IMG: Brenda Mitchell]
“
It's been a long, happy and consistently good experience. I hope that they keep on doing well in future....
[IMG: Farhana shahzad]
“
Thank you Laquarn for all your help. You were very patient and helpful...
[IMG: Maulik Soneji]
“
I'm absolutely happy with Laquarn and Louise for their thorough communication, solution-oriented approach, and reassurance throughout all...
[IMG: Eda Koray]
“
Scott Bernstein from start to finish gave us 100% he went through this whole process with us with so much positivity when it was all very...
[IMG: Rachel bull]
See more reviews

[IMG: Auctions]
[H2] Auctions
194 Station RoadEdgwareHA8 7AT
020 3051 9801
Email Us
Website
More Information
[IMG: Block Management]
[H2] Block Management
194 Station RdEdgwareHA8 7AT
02089585501
Email Us
More Information
[IMG: Bushey]
[H2] Bushey
59 High RoadBushey HeathHertsWD23 1EE
02089507777
Email Us
More Information
[IMG: Lettings]
[H2] Lettings
59 High RoadBushey HeathHertsWD23 1EE
020 3051 9808
Email Us
More Information
[IMG: Edgware]
[H2] Edgware
194 Station RoadEdgwareMiddlesexHA8 7AT
02089581118
Email Us
More Information
[IMG: Hub Partner Agents]
[H2] Hub
194 Station RdEdgwareHA8 7AT
020 3051 9823
Email Us
More Information
[IMG: Property Management]
[H2] Property Management
59 High RoadBushey HeathHertsWD23 1EE
02032710111
Email Us
More Information
[IMG: Commercial]
[H2] Commercial
194 Station RdEdgwareHA8 7AT
020 3051 9823
Email Us
More Information

Finding a perfect property has a lot to do with finding the perfect area.
At Benjamin Stevens we pride ourselves on being area experts and are happy to advise you.
[IMG: Area Guide for Biggleswade]
Biggleswade
[IMG: Area Guide for Bushey]
Bushey
[IMG: Area Guide for Edgware]
Edgware
[IMG: Area Guide for Hertfordshire]
Hertfordshire
[IMG: Area Guide for Luton]
Luton
[IMG: Area Guide for North East]
North East
[IMG: Area Guide for North West London]
North West London

We’ve had the pleasure of helping lots of people move home and deal with their property requirements.
Here’s
what some of our clients have to say about working with us:
Book
Valuation
Read All Reviews
Post a Review
Discover why Benjamin Stevens has over 520 five-star reviews
All
[IMG: Google]
[IMG: Estas]
[IMG: Brenda Mitchell]
Brenda Mitchell
21st May 2026
[IMG: Logo-4]
Always excellent
[IMG: Farhana shahzad]
Farhana shahzad
21st May 2026
[IMG: Logo-4]
It's been a long, happy and consistently good experience. I hope that they keep on doing well in future.
[IMG: Maulik Soneji]
Maulik Soneji
20th May 2026
[IMG: Logo-4]
Thank you Laquarn for all your help. You were very patient and helpful
[IMG: Eda Koray]
Eda Koray
8th May 2026
[IMG: Logo-4]
I'm absolutely happy with Laquarn and Louise for their thorough communication, solution-oriented approach, and reassurance throughout all stages.
[IMG: Rachel bull]
Rachel bull
7th May 2026
[IMG: Logo-4]
Scott Bernstein from start to finish gave us 100% he went through this whole process with us with so much positivity when it was all very stressful being in a chain of 4! I couldn’t recommend Scott more ! Big thank you to him x
[IMG: Marc Amron]
Marc Amron
6th May 2026
[IMG: Logo-3]
Selling my late fathers apartment was far from a straightforward process. Although following excellent marketing I received a very quick offer, the sale ultimately took seven months due to the complexities of a probate and leasehold transaction. Throughout what was often an emotional, stressful and frustrating experience, the professionalism, ...read more...
Selling my late fathers apartment was far from a straightforward process. Although following excellent marketing I received a very quick offer, the sale ultimately took seven months due to the complexities of a probate and leasehold transaction. Throughout what was often an emotional, stressful and frustrating experience, the professionalism, communication, care and support shown by Scott and his team was absolutely exemplary.
I was kept regularly updated at every stage, and when communication from solicitors was lacking, the team proactively chased matters and dealt directly with them on my behalf to keep the process moving. Nothing was ever too much trouble and they genuinely went above and beyond from start to finish.I cannot thank them enough for their patience, dedication and truly outstanding service during a very difficult time. I would recommend Benjamin Stevens without hesitation to anyone looking for an estate agent who is transparent and truly cares about their clients
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[IMG: Marc Amron]
Marc Amron
6th May 2026
[IMG: Logo-4]
Selling my late father’s apartment was far from a straightforward process. Although I received a very quick offer following their excellent marketing, the sale ultimately took seven months due to the complexities of a probate and leasehold transaction.
Throughout what was often a very emotional, stressful and frustrating experience , the ...read more...
Selling my late father’s apartment was far from a straightforward process. Although I received a very quick offer following their excellent marketing, the sale ultimately took seven months due to the complexities of a probate and leasehold transaction.
Throughout what was often a very emotional, stressful and frustrating experience , the professionalism,
communication, care and support shown by Scott and his entire team was absolutely exemplary.
I was kept regularly updated at every stage, even out of hours, and when communication from solicitors was lacking, the team proactively chased matters and dealt directly with them on my behalf to keep the process moving. Nothing was ever too much trouble and they genuinely went above and beyond from start to finish.
I cannot thank them enough for their patience, dedication and absolutely outstanding service during a very difficult time.
I would recommend Benjamin Stevens without hesitation to anyone looking for an estate agent who is transparent and truly cares about their clients
...read less...
[IMG: Steve Scrivener]
Steve Scrivener
24th Apr 2026
[IMG: Logo-4]
Helpful and friendly throughout. Some frustrations along the way, as is often the case, but I believe the advice I received was always in my best interest. Helped with recommending local companies to assist with issues regarding the property - all of which were equally very good.
Thanks to Jackie, Scott and Gabriel for all their help.
[IMG: Patrick Berkhold]
Patrick Berkhold
12th Apr 2026
[IMG: Logo-4]
Professional, polite, friendly and excellent service all through the selling process by all members of the Benjamin Stevens team at Bushey Heath.
[IMG: mei]
mei
7th Apr 2026
[IMG: Logo-4]
efficient and responsive
[IMG: Mohammed Ali]
Mohammed Ali
5th Apr 2026
[IMG: Logo-4]
laquarn was really helpful throughout the whole process. communication was clear and quick, and everything was handled smoothly from start to finish. made the experience easy and stress free. i'd definitely recommend working with him.
[IMG: Rahim Thobani]
Rahim Thobani
2nd Apr 2026
[IMG: Logo-4]
Excellent service from Benjamin Stevens
[IMG: Richard Thorp]
Richard Thorp
31st Mar 2026
[IMG: Logo-4]
prompt responses and helpful throughout the process - especially toward the end of the process when a lot of work had to be done to find the current tenants a new place to move to, which as i understand it a lot of work was done behind the scenes and only resulted in a very short delay. the initial viewing with adam was good, after which michael ...read more...
prompt responses and helpful throughout the process - especially toward the end of the process when a lot of work had to be done to find the current tenants a new place to move to, which as i understand it a lot of work was done behind the scenes and only resulted in a very short delay. the initial viewing with adam was good, after which michael handled most of the process, but all of the team that we interacted with at benjamin stevens were very helpful. erison, who handled our mortagage application was very helpful as well. wouldn't hesitate to recommend them to others.
...read less...
[IMG: Dan Griffin]
Dan Griffin
20th Mar 2026
[IMG: Logo-4]
We had a fantastic experience with Jackie and the wider team at Benjamin Stevens.
[IMG: Chris Heath]
Chris Heath
18th Mar 2026
[IMG: Logo-4]
Super efficient agent. Scott Bernstein very professional. Produced a good video with succinct commentary. Star of the show was Jackie Borgonon. Hugely efficient, great communication - always kept us totally up to date. Very nice person as well - very friendly and easy going. Would definitely deal with this office again. 5-star performance all round! Thanks Jackie!!!
[IMG: Alex lissner]
Alex lissner
18th Mar 2026
[IMG: Logo-4]
Kept us informed at all times, always communicated everything to us and every step of the way
[IMG: Neil O]
Neil O'Connor
8th Mar 2026
[IMG: Logo-3]
We recently sold our family home after losing our mother, and Michael Meape at Benjamin Stevens was outstanding throughout. He understood the sensitivity of our situation immediately and guided us with genuine empathy, patience, and calm professionalism.Michael kept everything moving smoothly, communicated clearly, and handled every detail with ...read more...
We recently sold our family home after losing our mother, and Michael Meape at Benjamin Stevens was outstanding throughout. He understood the sensitivity of our situation immediately and guided us with genuine empathy, patience, and calm professionalism.Michael kept everything moving smoothly, communicated clearly, and handled every detail with care. What truly set him apart was his humanity -he treated us with kindness and respect, and even found a loving home for our mother’s elderly cat.Thanks to Michael, the sale was seamless and far less stressful than we expected. We’re deeply grateful and would recommend him without hesitation to anyone wanting an agent who combines expertise with real compassion.
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[IMG: Zhaoli Wen]
Zhaoli Wen
5th Mar 2026
[IMG: Logo-4]
Very dedicated service tailored to your needs
[IMG: Yawen Zhou (Freya)]
Yawen Zhou (Freya)
5th Mar 2026
[IMG: Logo-3]
Lovely staff and dedicated service
[IMG: John O]
John O'Connell
4th Mar 2026
[IMG: Logo-4]
i'm going to keep my review simple but hopefully effective. i completed a property purchase this week and it was from the very start to completion a totally trouble/stress free experience. highly recommended + special thanks to imaan & michael
[IMG: Lesley Erlick]
Lesley Erlick
28th Feb 2026
[IMG: Logo-4]
We were recommended to Scott and he hasn’t disappointed us. It was a difficult sale with a couple of unexpected issues that emerged during the selling process. He guided and advised us through out this process, together with his team. We felt we were being well looked after; Scott and his team were always available to guide us accordingly.
[IMG: Iwona Sepek Buchalska]
Iwona Sepek Buchalska
27th Feb 2026
[IMG: Logo-4]
Profesional quick good experience
[IMG: Tayieba Shah]
Tayieba Shah
27th Feb 2026
[IMG: Logo-4]
I have experienced a number of management agents and Benjamin Stevens is the one that retains my respect.
[IMG: Mohini Kerai]
Mohini Kerai
26th Feb 2026
[IMG: Logo-3]
I liaised with Michael Meape and Erison Cukoj when purchasing a property and honestly, they were both so efficient, professional and quick with all the legal paperwork from start to finish. I would highly recommend them. Thank you so much for everything!
[IMG: Jill Walker]
Jill Walker
26th Feb 2026
[IMG: Logo-4]
I have always had excellent service with Benjamin Steven’s and will continue using them as my letting agent
[IMG: Ahamed Inshaf]
Ahamed Inshaf
26th Feb 2026
[IMG: Logo-4]
would highly recommend Benjamin Stevens to anyone looking for a stress-free and seamless property buying/renting experience.
[IMG: Mohini Kerai]
Mohini Kerai
26th Feb 2026
[IMG: Logo-4]
Highly efficient, productive, professional and reliable in every process.
[IMG: Sandy Thakar]
Sandy Thakar
26th Feb 2026
[IMG: Logo-4]
Very pleased with the service and regular updates provided to us
[IMG: Louise Graham]
Louise Graham
26th Feb 2026
[IMG: Logo-4]
Good communication which is important during the house buying process.
Arranged viewings without issue and communicated between us the buyer, and seller quickly.
The overall buying process great.
[IMG: Nasir Ateeq]
Nasir Ateeq
25th Feb 2026
[IMG: Logo-4]
Scott Ansher provided an exceptional service throughout my property journey with Benjamin Stevens Estate Agents. From the very first conversation, Scott was professional, knowledgeable, and genuinely committed to helping me achieve the best outcome. His communication was outstanding—always clear, prompt, and proactive which made the entire ...read more...
Scott Ansher provided an exceptional service throughout my property journey with Benjamin Stevens Estate Agents. From the very first conversation, Scott was professional, knowledgeable, and genuinely committed to helping me achieve the best outcome. His communication was outstanding—always clear, prompt, and proactive which made the entire process smooth and stress‑free.
I couldn’t recommend Scott highly enough. A true 5‑star experience from start to finish. If you’re looking for an agent who combines expertise with exceptional service, Scott Ansher is the one to choose.
...read less...«12» Occasionally reviews may be duplicated on different sources