Training Example: Post Office Limited – Review the Data, Give Your Score & Compare to the Real AI Evaluation

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For information about the Horizon IT Scandal and the Inquiry, please visit our corporate website

[H2] Buy online with Parcels Online

Buy postage online from just £2.91 excl. VAT with Royal Mail, Evri and DPD. Then drop off at a participating Post Office branch.

[H3]
Our online carriers

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Sending within the UK

Send Internationally

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[H2] Insure your pet today
Free gift hamper worth £35 when you insure your pet today. Ts&Cs apply

Discover pet insurance

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[H2] We’ve got all your banking needs covered
From cash withdrawals to cheque deposits, your local Post Office branch is here to help with all your banking essentials

Discover Everyday banking

[H2] Find your local Post Office

Find a branch

[H2] Family and home
Products to help you protect and improve your home and take care of your family.

Pet insurance

Home insurance

Life insurance

Over 50s life insurance

[H2] Sending and receiving post
Take a look at the posting options available to you for everything you may need to send.

Send Mail

Collections

Drop offs and returns

Drop & Go

[H2] Travel and holidays
Planning a trip? Get everything you need in one place, from foreign currency to insurance.

Passports

Travel Money

Travel insurance

[H2] Looking after your finances
Keep on top of your money with some helpful products, whether that’s everyday or long-term.

Everyday banking

Savings accounts

Credit cards

International money transfers

Our 11,500 branches nationwide mean that, whatever you need us for, we're here for you.

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[H2] Check your delivery's progress

Royal Mail
Parcelforce
DPD
Evri

[H3] Track an item sent with Royal Mail
You'll need the reference number on your Post Office receipt to track your items
This number will be 9-27 characters long. It may be called a barcode or a reference
You can only track items with a reference number, not with a name, address or other details
If you’ve lost your receipt or tear-off label, Royal Mail won't be able to give you the reference number
Track an item sent in branch
Royal Mail tracking
Track an item sent via Parcels Online
Parcels Online tracking

[H3] Track an item sent with Parcelforce Worldwide
You'll need the reference number on your Post Office receipt to track your items
This number will be 9-27 characters long. It may be called a barcode or a reference
You can only track items with a reference number, not with a name, address or other details
If you’ve lost your receipt or tear-off label, Parcelforce Worldwide won't be able to give you the reference number
Track an item sent in branch
Parcelforce tracking

[H3] Track an item sent with DPD
You’ll need a reference number to track your item. This will be emailed to you and appear in your order history if you have an account
The same number will appear on your Post Office receipt when you drop off your package
The reference number will be between 10 and 16 characters long
You can only track items with a reference number, not with a name, address or other details
Track an item sent in branch
DPD tracking
Track an item sent via Parcels Online
Parcels Online tracking

[H3] Track an item sent with Evri
You’ll need a reference number to track your item. This will be emailed to you and appear in your order history if you have an account
The same number will appear on your Post Office receipt when you drop off your package
The reference number will be between 10 and 16 characters long
You can only track items with a reference number, not with a name, address or other details
Track an item sent in branch
Evri tracking
Track an item sent via Parcels Online
Parcels Online tracking

[H3]
Can I track a parcel without a tracking number?
No, you need a tracking or reference number to track your item.

[H3]
Can I track a parcel by address?
No, you need a tracking or reference number to track your item.

[H3]
Can I track a parcel with proof of postage?
Parcels Online services provide your tracking number via email, in your order history if you have an account, and on your Post Office receipt. You can use the reference number on your proof of postage to track your items.
Royal Mail and Parcelforce Worldwide can only be tracked if you've bought a service with a tracking or reference number. You'll need the reference number on your Post Office receipt to track your items.

[H3]
How do I track a parcel from overseas?
It depends on which service the sender has used to post your item. It might be possible to use the Royal Mail Track & Trace tool to locate your parcel in some cases.

[H3]
Which Royal Mail services can I track?
Royal Mail Special Delivery Guaranteed, International Tracked & Signed and International Tracked provide full tracking. International Signed offers tracking until the item leaves the UK.
Royal Mail Signed For and 1st and 2nd Class parcel services aren't tracked throughout their journey. They only provide the sender with online delivery confirmation.

[H3]
Which Parcelforce Worldwide services can I track?
Parcelforce Worldwide UK services, globalpriority and globalexpress provide full tracking.
Parcelforce UK services require a signature upon delivery. A signature will be visible on your track and trace results.
Parcelforce Worldwide's globalpriority and globalexpress services also require a signature on delivery. This signature will not always be available electronically and may not show on your track & trace results.

[H2] Need some help?

[H3] Posting help and support
Find answers to common questions about posting services:

Visit our posting support page

[H2] More about sending mail

How to pack your parcel

How to send a parcel

Sending valuables by post

What can I send?

Send post internationally

Customs forms

[H2] Buy online with Parcels Online

Buy postage online from just £2.91 excl. VAT with Royal Mail, Evri and DPD. Then drop off at a participating Post Office branch.

[H3]
Our online carriers

[IMG: Evri logo]

[IMG: DPD logo]

Sending within the UK

Send Internationally

All fields must be completed unless marked as 'optional'

All fields must be completed unless marked as 'optional'

[H2] Buy postage in branch
Send, collect and return your items with a range of Royal Mail, Evri, DPD and Parcelforce Worldwide services available in our branches.

[H3] Services available in branch from:

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[IMG: EVRi logo]

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[IMG: PARCEL FORCE WORLDWIDE logo]

[H3] View postage products

Royal Mail UK parcels and letters

Royal Mail International parcels and letters

DPD parcels

Evri parcels

[H2] Collect and drop off
Find out how to collect, drop off and return your items in branch – including with our fast-drop service for regular senders.

[H3]
Collect items
Too busy to stay home and wait for deliveries? Collect your online shopping from your local Post Office branch.

[H3]
Drop off or return items
Sending mail? Drop it off in branch. Bought an item you want to send back? Pop your returns into any Post Office.

[H3]
Drop & Go for regular senders
Save time with our handy fast-drop service for regular senders and marketplace sellers. It's free to sign up.

[H2] Find your nearest Post Office branch
Have an item to collect, drop off or return?
Need to buy postage? Pop into your local branch.

Find a branch

[H2] Getting started

How to send a letter

How to send a parcel

How to address mail

How to send internationally

[H2] Preparing to send

Customs forms

Prohibited and restricted items

Sending valuables

How to pack a parcel

[H2] Help with postage

Missed delivery

Lost and damaged items

Postage compensation

Items wrongly delivered

[H2] In-branch

Save time in-branch

Self-service kiosks

[IMG: a smiling person surrounded by parcels with a smartphone and laptop]

How to get started selling online
If you’re new to online selling, this guide covers what’s involved, what and ...

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Save time on Vinted drop-offs
Selling on Vinted? With this simple hack you can drop off every parcel you’re ...

[IMG: A person sitting at a table with a laptop, holding a mug, surrounded by various pottery items and plants]

Choose a courier service
With lots of choice of ways to send, how do you find the services that are ...

[H3]
What can I send in the post?
Many everyday items you wouldn’t think twice about sending can’t be sent in the post. Before sending an item, you must check the restriction list for the country you’re posting to.
If you're sending your item at Post Office, you'll be asked about the contents of your parcel at the counter. We promise we’re not being nosey. It's to make sure the items are safe to post. If you send prohibited or restricted goods in your parcel, the carrier may deal with it as they see fit, which might involve disposing of or destroying it.

[H3]
How do I format the address on my parcel?
For UK post, address your parcel in the same way you'd address a letter. Write or print the addresses clearly, don't cover any part of the label, and use ink that doesn't smear so all the relevant information is easy to check.
International mail follows the same address format as a UK letter with the addition of a country. You'll need to use the full address, including the zip code or postcode, and write the country on the last line of the address in English using capital letters. Please don't use country abbreviations such as FR for FRANCE. You must include the correct address to make sure it reaches its destination.

[H3]
How do I package my parcel?
Choose a box that’s the right size for the job. If you’re reusing a box, make sure it’s free from damage, especially at the corners and along folds. It’s better to buy a box that’s too big than one that’s too small and use packing materials to fill any empty space. Your item should fit as snuggly as possible so it’s secure and doesn’t move around. If the item is delicate or easily breakable, you should consider using bubble wrap.

[H3]
Do I need to fill out a customs form?
Custom forms are mandatory for all gifts and goods sent outside the UK from England, Scotland or Wales. If posting from Northern Ireland, they're only needed for non-EU destinations, except the UK. They help local customs authorities identify if items you’re sending internationally are allowed into their destination country and calculate any duties or taxes due.
Goods and gifts sent with Royal Mail international services valued under £270 will require a CN22 customs form.
Goods and gifts sent with Royal Mail international services valued over £270 will require a CN23 customs form.
Goods and gifts sent with Parcelforce Worldwide services will require a CP72 customs form regardless of the item value.
All customs details for Royal Mail, Evri and DPD services bought through Parcels Online are filled in during the online booking process.
To make sure your package arrives at its destination, please complete all custom form information correctly. Any mail with incomplete or missing customs forms is likely to be returned to the sender.

[H3]
Why might I need to track my parcel?
There are lots of reasons to request parcel tracking when you send an item. Its contents might be urgent or valuable, or you may simply want to know it arrived safely. Having the ability to track your parcels means you can always check their whereabouts wherever in the UK or overseas you send them, and whichever carriers you choose to handle delivery.

See more FAQs

[H3]
Can I track a parcel with proof of postage?
When you use Royal Mail, Evri and DPD services via Parcels Online, you'll get a tracking number. You'll receive this by email, find it in your order history if you have an account, and it will be on your Post Office receipt.
Royal Mail and Parcelforce Worldwide can only be tracked if you've bought a service with a tracking or reference number. You'll need the reference number on your Post Office receipt to track your items.

[H3]
How do I track a parcel I'm sending overseas?
If you bought Royal Mail, Evri or DPD services through Parcels Online, they're fully tracked.
Royal Mail's International Tracking and Signature services provide different levels of tracking. Please check the service details to see what tracking it offers before entering the tracking number into the Royal Mail tracking tool.
Parcelforce Worldwide's international globalpriority and globalexpress services are fully tracked. Enter the tracking number into the Parcelforce Worldwide tracking tool to locate your parcel.

[H3]
How do I return a parcel?
Follow the instructions given by the vendor on either their website or on the delivery note included with your item. Many offer a free returns service you can use at the Post Office. Or you can pay to return your item at any of our branches.

[H3]
How does your parcel return service work?
Make sure the item is correctly packaged and addressed with the correct returns label included. Then bring it into branch and we’ll give you a Certificate of Posting to confirm you’ve posted it back to the retailer.
Printer-less returns are available with selected retailers. You can bring a QR code into branch with your correctly packaged items and we’ll print the returns label for you (check with your retailer for availability).

[H3]
Can I return a parcel without paying postage?
Many retailers offer free returns. But, if you need to cover the return cost yourself, browse our range of in branch posting services to choose the method and price that suits you.

[H3]
Can Post Office branches print returns labels for all retailers?
We recommend you check with your retailer to see if they provide this option.

[H3]
I don’t have the original packaging of the item I’m returning. What do I do?
If you don’t have the original product packaging, use packaging which has a suitable strength and thickness for the size and weight of the goods being posted. You can find more information within our guide on how to pack a parcel.

[H3]
What if I have more questions about sending or returning my parcels?
Just speak to us when you’re in branch. We’ll be happy to help.

[H2] Need some help?

[H3] Posting help and support
To find answers to common questions about sending parcels and letters or contact Post Office or our carrier partners:

Visit our posting support page

Check available services by bank

Who do you bank with?

[H2] Reliance Bank
Banking services from Reliance Bank are available at your local Post Office.
Access your personal and business accounts at thousands of Post Office branches.
Business banking services

Cash withdrawal
No

[IMG: No.]

Balance enquiry
No

[IMG: No.]

Cash deposit
Yes – with a barcoded slip provided by Reliance Bank

[IMG: Yes.]

Cheque deposit
No

[IMG: No.]

[H2] More information

For more information on products and services offered by Reliance Bank, please visit their website.

[H2] More information

For more information, please contact Adam & Co Bank

[H2] Allied Irish Bank (GB)
Allied Irish Bank (GB) personal and business banking services are available at thousands of Post Office branches.
Personal banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with Debit Card and PIN, or with a Post Office Cash Deposit Card from Allied Irish Bank (GB)

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and deposit envelope from Allied Irish Bank (GB)
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Business banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with Debit Card and PIN, or with a Post Office Cash Deposit Card from Allied Irish Bank (GB)

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and deposit envelope from Allied Irish Bank (GB)
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Change giving service
Yes – with a personalised paying in slip as collateral specified by the bank

[IMG: Yes.]

[H2] More information

For more information please contact Allied Irish Bank (GB) or call into one of their branches.

[H2] Allied Irish Bank (NI)
Allied Irish Bank (NI) personal and business banking services are available at thousands of Post Office branches.
Personal banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with Debit Card and PIN, or with a Post Office Cash Deposit Card from AIB (NI)

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and deposit envelope from AIB (NI)
AIB (NI) cheque deposit envelopes are also available from Northern Ireland Post Office branches
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Business banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with Debit Card and PIN, or with a Post Office Cash Deposit Card from AIB (NI)

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and deposit envelope from AIB (NI)
AIB (NI) cheque deposit envelopes are also available from Northern Ireland Post Office branches
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Change giving service
Yes – with a personalised paying in slip as collateral specified by the bank.

[IMG: Yes.]

[H2] More information

For more information please contact AIB (NI) or call into one of their branches.

[H2] Bank of Ireland
Bank of Ireland personal and business banking services are available at thousands of Post Office branches.
Personal banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with card

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and a deposit envelope from Bank of Ireland
Bank of Ireland cheque deposit envelopes are also available in Post Office branches
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Business banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with card

[IMG: Yes.]

Cheque deposit
Yes - with personalised paying in slip and a deposit envelope from Bank of Ireland
Bank of Ireland cheque deposit envelopes are also available in Post Office branches
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Change giving service
Yes - with a Change Giving Card or Barcoded Change giving form as collateral specified by the bank

[IMG: Yes.]

[H2] More information

When you make deposits using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank’s terms and conditions. For further details of services available from Bank of Ireland, please visit their website.

[H2] RBS
You can access personal and business banking services from The Royal Bank of Scotland at thousands of Post Office branches.
Personal banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with card or a barcoded slip provided by The Royal Bank of Scotland

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and a deposit envelope from The Royal Bank of Scotland
The Royal Bank of Scotland cheque deposit envelopes are also available from Post Office branches
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Business banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with card, or a barcoded slip provided by The Royal Bank of Scotland

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and a deposit envelope from The Royal Bank of Scotland
The Royal Bank of Scotland cheque deposit envelopes are also available from Post Office branches
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Change giving service
Yes – with a Change Giving Card or Barcoded Change giving form as collateral specified by the bank

[IMG: Yes.]

[H2] More information

When you make cash deposits using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank’s terms and conditions.
For more information about banking with Royal Bank of Scotland, please visit their website.

Call charges: Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. Calls may be monitored or recorded for training and compliance purposes.

[H2] Bank of Scotland
Bank of Scotland personal and business banking services are available at thousands of Post Office branches.
Personal banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with card and PIN

[IMG: Yes.]

Cheque deposit
No

[IMG: No.]

Business banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with card and PIN or a personalised paying in slip provided by Bank of Scotland

[IMG: Yes.]

Cheque deposit
No

[IMG: No.]

Change giving service
Yes – with a Business Debit Card or a Personalised paying in slip as collateral specified by the bank

[IMG: Yes.]

[H2] More information

When you make cash deposits using your personalised paying in slip, the money won't arrive in your account until we've delivered it to your bank. See your bank’s terms and conditions.
For more information on Bank of Scotland services available at your local Post Office please visit the bank’s personal customer and business customer pages.

[H2] Barclays
Barclays personal and business banking services are available at thousands of Post Office branches.
Personal banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with card and PIN or a ‘deposit only’ card from Barclays

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and a deposit envelope from Barclays
Barclays cheque deposit envelopes are also available from Post Office branches
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Business banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with card and PIN or with a ‘deposit only’ card from Barclays

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and a deposit envelope from Barclays
Barclays cheque deposit envelopes are also available from Post Office branches
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Change giving service
Yes – with a Business Deposit Card as collateral as specified by the bank

[IMG: Yes.]

[H2] More information

When you make cheque deposits using your personalised paying in slip, the money won’t arrive in your account until we’ve delivered it to your bank. See your bank’s terms and conditions.
For more information on banking with Barclays, please visit their website.

Call charges: Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. Calls may be monitored or recorded for training and compliance purposes.

[H2] CAF
Selected CAF Bank services are available at thousands of Post Office branches.
Business banking services

Cash withdrawal
No

[IMG: No.]

Balance enquiry
No

[IMG: No.]

Cash deposit
Yes – with a barcoded slip provided by CAF Bank

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and a deposit envelope from CAF Bank
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Change giving service
No

[IMG: No.]

[H2] More information

When you deposit a cheque using your personalised paying-in slip, the cheque will take an additional working day to clear. See your bank’s terms and conditions.
For more information on banking with CAF bank, please visit their website.

[H2] Cahoot
Cahoot banking services are available at thousands of Post Office branches.
Personal banking services

Cash withdrawal
Yes

[IMG: Yes.]

Balance enquiry
Yes

[IMG: Yes.]

Cash deposit
Yes – with card and PIN

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip and a deposit envelope from Cahoot or a Post Office branch
Cahoot cheque deposit envelopes are also available from Post Office branches
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

[H2] More information

When you make cheque deposits using your personalised paying in slip, the money won’t arrive in your account until we’ve delivered it to your bank. See your bank’s terms and conditions.
Visit the Cahoot website for more information on its banking services available at the Post Office.

[H2] More information

For more information please visit the Cashplus Bank website or contact Cashplus directly.

[H2] Countingup
Selected Countingup business services are available at thousands of Post Office branches.
Business services

Cash withdrawal
No

[IMG: No.]

Balance enquiry
No

[IMG: No.]

Cash deposit
Yes – with card and PIN

[IMG: Yes.]

Cheque deposit
No

[IMG: No.]

Change giving service
No

[IMG: No.]

[H2] More information

Please visit the Countingup website for more information about available services.
Countingup is not a bank. The Countingup e-money account is provided by Prepay Technologies Ltd (PPT) which is an electronic money institution authorised and regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN 900010) for the issuance of electronic money. Any funds held in the e-money account are safeguarded in accordance with the Electronic Money Regulations 2011 which gives customers protection against PPT’s insolvency.

[H2] Coutts
Coutts banking services are available at thousands of Post Office branches.
Personal banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

Balance enquiry
Yes – with card and PIN

[IMG: Yes.]

Cash deposit
Yes – with card and PIN

[IMG: Yes.]

Cheque deposit
Yes – with a personalised paying in slip from Coutts and a deposit envelope from Coutts or a Post Office branch
Coutts cheque deposit envelopes are also available from Post Office branches
This service is for cheque deposits only. Please do not enclose cash or foreign currency inside the envelope as this will delay processing to any bank with cheque deposits.

[IMG: Yes.]

Business banking services

Cash withdrawal
Yes – with card and PIN

[IMG: Yes.]

[H1] Branch finder
The majority of our Post Office branches offer:
Posting to the UK and abroad
Everyday banking
Bill payments and top-ups

[H2]
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[H2] Do you need a specific service?
e.g Passport renewal, other service etc
Filter services

[H2] Nearest branches to

[H2] Nearest branches to

Share your experience:
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[H1] Select services

Mails

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Pay Bills and Top Up

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Passport Applications

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Licence Applications

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Identity Services

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[H1] Mails

[H1] Pay Bills and Top Up

[H1] Passport Applications

[H1] Licence Applications

[H1] Identity Services

[H1] Driving

[H1] Travel

[H1] Your Finances

Cancel

Filter branches

[IMG: Two people sitting at a table with food and drink on a dock]

[H2] Post it like a pro with Parcels Online
Buy UK and international postage online from Evri and DPD. Then drop off in branch

Start sending

[H2] We’ve got all your banking needs covered
From cash withdrawals to cheque deposits, your local Post Office branch is here to help with all your banking essentials

Discover Everyday banking

[H2] Euros or US dollars in just 2 hours​

Order your currency

Gas and electric

Water

Broadband and mobile top-ups

Council tax, housing and rent

Transport tickets and tolls

Lottery, gaming and digital vouchers

[H3] We’re closer than you think
Over 99% of UK people live within three miles of a Post Office branch or Payzone store, so you’ll never have to go far to pay your bills.

[H3] Visit when it suits you
Many of our branches and stores are open at quieter times, from early morning to later in the evening. Some open 7 days a week, 365 days a year.

[H3] Help others make payments
If friends or family can’t get out to pay themselves, you can help by topping up their card for them in our branches or stores.

[H2] Find your local Post Office
We've 11,500 branches around the UK. Let's find the Post Office that's most convenient for you.

Find a branch

[H2] Find your local Payzone
Search for a nearby Payzone store with our handy locator tool.

Find a store

[H2] Need some help?

[H3] Bill payments help and support

Find answers to common questions about bill payments and top-ups or contact our team:
Visit our bill payments support page
For any enquiries relating to your supplier’s services please contact them directly.