Training Example: Anne Health – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1] Gender-affirming healthcare you can
trust

Get Started

[IMG: Home]

Anne Health is a not-for-profit healthcare provider offering safe, expert care for trans+ people of all ages.
Find out more about us

[H2] Why choose
us
?

Get started on your journey
Got more questions?

[H3] Get seen quickly
Skip the waiting lists. Fill out our online form and we’ll respond within 48 hours.*

[H3] Expert clinicians you can trust
Qualified experts and members of the LGBTQ+ community, with lived experience of trans healthcare.

[H3] Compassionate, person-centred care
Safe, supportive and non-judgmental. You’ll always speak to a real person, never a bot.

[H3] Clear, transparent pricing
No hidden costs. Know exactly what you’ll pay each month before signing up.

[H3] Accessible, convenient care
Sort your gender-affirming care online, wherever you are.

[H3] Not-for-profit
All our profits go straight back into providing free or subsidised care for our community.

*On weekends and bank holidays, it may take a little longer as the team work from Monday to Friday, 9am to 5pm.

1.
Take our quick online quiz and find the best membership option for you, then pay the £200 joining fee to get started.

2.
Complete your intake form, set up your direct debit, book your first intake session, and arrange your blood tests.

3.
Start your journey with us and begin safe, compassionate gender-affirming healthcare with expert support every step of the way.
Your guide to joining Anne Health

Get started on your journey

[H2] What to expect when you
sign up

We hold ourselves to a simple rule:
[H2] If it’s not good enough for someone we love, it’s not good enough for you.

Trustpilot

Eleanor

"Amazing service, we finally feel heard and cared for. My son is able to access what is absolutely going to be life-changing healthcare. The professionals are amazing, warm and friendly but very knowledgeable, contact with people with real, lived experience is a wondrous thing. We are so grateful to you all at Anne Health."

Jess

"The whole team at Anne Healthcare has been incredibly supportive, professional, knowledgeable and responsive throughout the nine months I've been with them. It's a privilege and I feel so lucky to be under their care. I can't recommend them enough."

S Taylor

"Received outstanding service from the start and everything went smoothly. Was able to start treatment within just a few months, which was appreciated and did wonders for my wellbeing. They also always answer fast and empathetically and are pro-active with their care reaching out early to ensure all goes well. Strongly recommend them!"

Our approach
[H2] Expert gender-affirming care, designed around you
From hormones and puberty blocker guidance to blood tests, counselling, and the admin that keeps it all moving. We’ve got you covered. All delivered by qualified clinicians and therapists who know gender-affirming care inside out.
Most of your care happens online through secure video calls, so it’s easy to get the support you need at home. And when it matters (like for blood tests) we’ll arrange in-person support too.
Learn more about our services

[IMG: Susie Green and Lizzie Jordan]

Our story
[H2] Born from love, built on experience
Anne Health exists because we’ve lived through the gaps in the system and refused to accept them.
We’re a not-for-profit created by parents, community leaders and clinicians who’ve spent decades supporting trans+ people and their families. We built Anne Health because the people we love couldn’t get the care they needed.
We only charge because we have to. Every penny goes back into improving access, quality and safety. This isn’t business for us, it’s personal. And we’re here to help make your path easier.
Learn more about us

[H2] Frequently Asked Questions
View some of the most asked questions, or search below for a question you might have.

Or you can easily speak to us using one of the options below between 9am to 5pm Monday to Friday, or send us an email and we’ll get back to you as soon as we can.

Call us on 0333 004 7394

Email us at hello@anne.health

Are all Anne Health appointments online?

Most Anne Health appointments take place online by video call. This includes your therapeutic intake, medical consultations, and counselling sessions. You can join from wherever feels safe and comfortable for you.
Some parts of your care need to happen in person. Blood tests, for example, can be done in a way that works best for you; through your GP, at one of our partner clinics, or at home using a mobile phlebotomy service.

How will I get my blood tests done?

There are a few ways to get your blood tests done, so you can choose what works best for you.
With your GP
If you go through your GP, we’ll provide all the details you and your GP need.
At one of our partner clinics
If you’d like to visit a partner clinic, we’ll make the referral and email you simple instructions for booking your test. You’ll go to your appointment, and the lab will send your results directly to us.
Clinic blood tests are included in your monthly membership, except for Lite members.
At home with a mobile blood test service
If you choose the at-home option, we’ll email you instructions for booking. A trained healthcare professional (called a phlebotomist) will come to your home to take your blood sample. They’ll send it to the lab, and your results will be shared with us.
Please note that if there’s a clinic near you, choosing the at-home service instead may come with an extra cost.
Whichever option you choose, we’ll guide you through it and make sure everything is straightforward.

How much will my prescriptions and medications cost?

Writing your prescription is included in your membership. You’ll just need to pay for the medication itself.
The cost of medication can vary depending on what you’re prescribed, your dose, and where you get it from.
For more details, visit our hormone therapy page.

Can anyone access the medical pathway?

Our care is based on informed consent, but there’s still a process to follow.
All members go through an intake process. This helps us make sure hormone therapy is the right next step for you and that you understand what it involves.

How does the prescribing process work?

If you’re prescribed hormone therapy, we’ll send you a digital prescription you can take to a local pharmacy. If you’re over 18, we can also connect you with a UK pharmacy that delivers to your home.
If you’re under 18 and accessing puberty blockers through our legal route, we’ll give you all the information you need to order, pay for, and administer the medication safely.

What is the intake process for joining Anne Health?

The intake process can take up to 12 weeks to complete, although this can vary from person to person.
This is because everyone’s situation is different. The timeline can depend on things like your age, where you are on your gender journey, what kind of support you’re looking for, whether you’ve had hormone therapy before, and the type of gender-affirming care support you need.
It can also vary based on how many intake sessions are recommended, your availability for appointments, and how you choose to arrange your blood tests.
We tailor the process to you, so you get the right level of support at the right pace.
For more detailed information, see our guide to joining Anne Health.

Can you provide surgery referral letters?

Yes. We can write surgery referral letters for both members and non-members. But it’s important to know that each surgical provider has their own rules, so we can’t guarantee they’ll accept our letters.
Once you’ve chosen a surgeon, you can ask them directly if they accept referrals from Anne Health. If needed, we’re happy to reach out to them ourselves to explain who we are and how we work.

Do young people need parental consent?

Yes. If you’re under 18, we need consent from at least one parent or legal guardian before we can welcome you to Anne Health. We’ll also need that parent or guardian to join some of your appointments if asked. This helps us make sure you’re supported and safe throughout your care.

View all FAQs

[H2] Your journey, your pace, your care

Take the first step with Anne Health.
We’re here to guide and support you with inclusive, gender-affirming care built around you.

Get started on your journey

[H2] Sign up to our mailing list

For all the tea, T and trans+ healthcare updates.

See our privacy policy

Trustpilot

[H1] Membership
Our simple membership model gives you access to expert, trusted professionals whenever you need them.

[IMG: Membership]

[H2] Anne Health membership includes:

[H3] Hormone therapy support
Our prescribing team can help you start or continue hormone replacement therapy as part of your Anne Health membership. We also offer harm-reduction care for those already self-medicating.

[H3] Blood tests and health checks
Regular blood monitoring helps us make sure you’re safe, supported, and feeling well throughout your care. Blood tests are taken either in person at one of our trusted partner labs or at your home by a qualified mobile phlebotomist. Your results are always reviewed by a qualified clinician, never an AI bot.

[H3] Support from gender-affirming clinicians
Our clinical team specialises in gender-affirming care, offering compassionate, evidence-based support. You can speak with a doctor, nurse, or specialist whenever you need medical advice or reassurance.

[H3] Wellbeing check-ins
Regular check-ins with an LGBTQ+ inclusive counsellor can support both your transition goals and emotional wellbeing. You can also book longer, more in-depth counselling sessions at a reduced member rate.

[H3] Ongoing care and support
Our inclusive, trans-friendly team is here to support you throughout your journey. Many of us have lived experience and understand the realities of gender-affirming care. You’ll always speak to a real person who can help with prescriptions, admin, or general questions.

[H3] Life admin support
We’re here to help with the life admin that comes with organising your gender-affirming care, including surgery referral letters and reminders for prescriptions, appointments, and blood tests. We’ll follow up until everything’s complete.

[H3] please note

[H3] Medication is not included
Prescription medication (such as hormones) are not included in your membership. Everyone’s needs are different, and medication costs vary. Take a look here for more details about the costs of medications.

Looking for pre-puberty advice?

[H2] Frequently Asked Questions
View some of the most asked questions, or search below for a question you might have.

Or you can easily speak to us using one of the options below between 9am to 5pm Monday to Friday, or send us an email and we’ll get back to you as soon as we can.

Call us on 0333 004 7394

Email us at hello@anne.health

How much will my prescriptions and medications cost?

Writing your prescription is included in your membership. You’ll just need to pay for the medication itself.
The cost of medication can vary depending on what you’re prescribed, your dose, and where you get it from.
For more details, visit our hormone therapy page.

Do you have to share medical information with GPs?

Not unless you want us to. As a private provider, we won’t contact your GP unless you give us permission. However, if you’d like us to communicate with your GP, and keep them informed of all relevant updates relating to your care with us, we’re happy to do so.

What happens if I don’t pay my monthly subscription?

When a payment is missed, we will send you an email notifying you of this. The email will include a link to update your payment method.
If you’re experiencing financial difficulties, please reach out to discuss this with us. We’ll always do what we can to help.

View all FAQs

We hold ourselves to a simple rule:
[H2] If it’s not good enough for someone we love, it’s not good enough for you.

Trustpilot

Eleanor

"Amazing service, we finally feel heard and cared for. My son is able to access what is absolutely going to be life-changing healthcare. The professionals are amazing, warm and friendly but very knowledgeable, contact with people with real, lived experience is a wondrous thing. We are so grateful to you all at Anne Health."

Jess

"The whole team at Anne Healthcare has been incredibly supportive, professional, knowledgeable and responsive throughout the nine months I've been with them. It's a privilege and I feel so lucky to be under their care. I can't recommend them enough."

S Taylor

"Received outstanding service from the start and everything went smoothly. Was able to start treatment within just a few months, which was appreciated and did wonders for my wellbeing. They also always answer fast and empathetically and are pro-active with their care reaching out early to ensure all goes well. Strongly recommend them!"

[H2] Sign up to our mailing list

For all the tea, T and trans+ healthcare updates.

See our privacy policy

Trustpilot

[H1] FAQs

Clear search

Showing 1 - 16 of 23 results

Are all Anne Health appointments online?

Most Anne Health appointments take place online by video call. This includes your therapeutic intake, medical consultations, and counselling sessions. You can join from wherever feels safe and comfortable for you.
Some parts of your care need to happen in person. Blood tests, for example, can be done in a way that works best for you; through your GP, at one of our partner clinics, or at home using a mobile phlebotomy service.

How will I get my blood tests done?

There are a few ways to get your blood tests done, so you can choose what works best for you.
With your GP
If you go through your GP, we’ll provide all the details you and your GP need.
At one of our partner clinics
If you’d like to visit a partner clinic, we’ll make the referral and email you simple instructions for booking your test. You’ll go to your appointment, and the lab will send your results directly to us.
Clinic blood tests are included in your monthly membership, except for Lite members.
At home with a mobile blood test service
If you choose the at-home option, we’ll email you instructions for booking. A trained healthcare professional (called a phlebotomist) will come to your home to take your blood sample. They’ll send it to the lab, and your results will be shared with us.
Please note that if there’s a clinic near you, choosing the at-home service instead may come with an extra cost.
Whichever option you choose, we’ll guide you through it and make sure everything is straightforward.

How much will my prescriptions and medications cost?

Writing your prescription is included in your membership. You’ll just need to pay for the medication itself.
The cost of medication can vary depending on what you’re prescribed, your dose, and where you get it from.
For more details, visit our hormone therapy page.

Can anyone access the medical pathway?

Our care is based on informed consent, but there’s still a process to follow.
All members go through an intake process. This helps us make sure hormone therapy is the right next step for you and that you understand what it involves.

How does the prescribing process work?

If you’re prescribed hormone therapy, we’ll send you a digital prescription you can take to a local pharmacy. If you’re over 18, we can also connect you with a UK pharmacy that delivers to your home.
If you’re under 18 and accessing puberty blockers through our legal route, we’ll give you all the information you need to order, pay for, and administer the medication safely.

What is the intake process for joining Anne Health?

The intake process can take up to 12 weeks to complete, although this can vary from person to person.
This is because everyone’s situation is different. The timeline can depend on things like your age, where you are on your gender journey, what kind of support you’re looking for, whether you’ve had hormone therapy before, and the type of gender-affirming care support you need.
It can also vary based on how many intake sessions are recommended, your availability for appointments, and how you choose to arrange your blood tests.
We tailor the process to you, so you get the right level of support at the right pace.
For more detailed information, see our guide to joining Anne Health.

Can you provide surgery referral letters?

Yes. We can write surgery referral letters for both members and non-members. But it’s important to know that each surgical provider has their own rules, so we can’t guarantee they’ll accept our letters.
Once you’ve chosen a surgeon, you can ask them directly if they accept referrals from Anne Health. If needed, we’re happy to reach out to them ourselves to explain who we are and how we work.

Do young people need parental consent?

Yes. If you’re under 18, we need consent from at least one parent or legal guardian before we can welcome you to Anne Health. We’ll also need that parent or guardian to join some of your appointments if asked. This helps us make sure you’re supported and safe throughout your care.

How long is the membership contract for?

Our standard membership is a 12-month contract. If you change your mind after the 14-day cooling-off period, you’ll still need to pay the monthly fee until the end of the 12 months.
If you change your mind within 14 days of paying the £200 joining fee, and haven’t used any services, we’ll give you a full refund.
The Lite Membership is different. It’s a rolling monthly contract, so you can switch or cancel more easily.
Read our terms and conditions for more information.

Do you have to share medical information with GPs?

Not unless you want us to. As a private provider, we won’t contact your GP unless you give us permission. However, if you’d like us to communicate with your GP, and keep them informed of all relevant updates relating to your care with us, we’re happy to do so.

I live outside the UK. Can I still become a member?

Yes, in many cases. If you live outside the UK and want to join Anne Health, we’d love to hear from you. There may be some differences in how your care is delivered, so we recommend speaking to our friendly admin team before signing up.

Do I need a gender dysphoria diagnosis to join Anne Health?

No, you don’t. You don’t need a formal diagnosis of gender dysphoria to access our services. We use an informed consent model, which centres your understanding of yourself and your care choices.

Which surgeons can you refer me to for top surgery?

We cannot endorse, recommend or guarantee specific results, but the following surgeons have accepted our referral letters in the past:
Dr Ioannis Ntanos (UK & Greece, based in Manchester)
Mr Miles Berry (Cosmetic Surgery Partners, London)
Dr El Gammal (Cosmetic Surgery Partners, London)
Miss Chloe Wright (Pall Mall Medical Group)
Dr Kate Williams (Pall Mall Medical Group)
Dr Richard Fakin (Madrid)
Dr Lembas (Poland)
If you’re interested in a surgeon not listed here, it’s best to contact them to check if they’ll accept a referral from us. We’re also happy to reach out for you.

Can you organise shared-care with GPs?

We’re happy to contact your GP to request shared-care, but it depends on whether they agree. We can’t guarantee they will, however, as every GP practice is different.

What happens if I don’t pay my monthly subscription?

When a payment is missed, we will send you an email notifying you of this. The email will include a link to update your payment method.
If you’re experiencing financial difficulties, please reach out to discuss this with us. We’ll always do what we can to help.

If my child has already been deemed Gillick competent, do they still have to be assessed by you?

Yes. All children and young people go through our intake process. Even if your child has been assessed as Gillick competent elsewhere, we still need to confirm their understanding of the care they’re asking for. That includes the risks and benefits involved.
That said, we do our best to keep this as simple as possible for families transferring from other providers. Usually, young people new to Anne Health need at least three sessions with a therapist before moving on to a doctor. If you’re transferring from another provider, two sessions may be enough, unless we think more are needed for safety or support.
We also offer regular follow-up sessions as part of your care. These are more like check-ins than traditional therapy, and are designed to make sure you feel supported throughout your time with us.

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[H2] Your journey, your pace, your care

Take the first step with Anne Health.
We’re here to guide and support you with inclusive, gender-affirming care built around you.

Get started on your journey

[H2] Sign up to our mailing list

For all the tea, T and trans+ healthcare updates.

See our privacy policy

Trustpilot

[H1] About

[H2] At Anne Health, we believe everyone should have access to safe, expert, gender-affirming care, if and when they want it.
We’re a not-for-profit gender-affirming healthcare service providing compassionate, evidence-based support for trans+ people of all ages.
Our approach is simple: no gatekeeping, no politics, no judgement. Just timely, professional, and personalised support tailored to your needs and goals.

Our approach
[H2] Trans+ healthcare, the way it should be
Whether you’re looking for hormone therapy, counselling, or help navigating the healthcare system, we’re here to make the process clearer, safer, and more accessible. Our appointments take place remotely, so you can organise your healthcare from home and access care wherever you are.
We work on a subscription model, giving you ongoing access to care, monitoring, and support. Different membership options mean you can choose the level of care that suits your needs.
Learn more about the services we offer

Our mission
[H2] Care first, not profit
As a not-for-profit, our mission goes beyond simply providing gender-affirming healthcare services.
We reinvest in making gender-affirming care more affordable by providing free or subsidised services for those who would otherwise not be able to afford them.
Learn more about how we fund care

Our story
[H2] Who is Anne?
Anne Health was set up in 2024 by Lizzie Jordan and Susie Green. They did so in response to the lack of adequate healthcare options for trans+ people in the UK.
Lizzie’s auntie, Anne, was there for her, listening and lending her support when she was at her lowest point and everything felt hopeless.
Feeling lost whilst navigating options for access to care is common and is a recurring theme we have heard time and again from trans+ people of all ages and the families who support them.
We all need an Anne in our corner. We will be the Anne in yours.
Learn more about our story

[H3] We’re here to bring gender-affirming care directly to you, wherever you are. No judgement, no unnecessary delays, just the care you deserve, on your terms.

[H2] Your journey, your pace, your care

Take the first step with Anne Health.
We’re here to guide and support you with inclusive, gender-affirming care built around you.

Get started on your journey

[H2] Sign up to our mailing list

For all the tea, T and trans+ healthcare updates.

See our privacy policy

Trustpilot