Training Example: Grab – Review the Data, Give Your Score & Compare to the Real AI Evaluation

[H1] Grab. Making every day better.

Read About Us
Read About Us

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Download App

[H3] From essential services to earning opportunities. We're an all-in-one platform.

ConsumerDriverMerchantEnterprise

[H3] Deliveries
[H5] Food
Have all your cravings delivered to your doorstep.Have all your cravings delivered to your doorstep.
[H5] Mart
Find everything you need—groceries and more.Find everything you need—groceries and more.
[H5] Express
Send packages, documents, and beyond.Send packages, documents, and beyond.
[H3] Mobility
[H5] Rides
Choose from a variety of vehicles to take you from A to B safely.Choose from a variety of vehicles to take you from A to B safely.
[H3] Dining
[H5] Dine Out
Discover top restaurants, book tables and save with dealsDiscover top restaurants, book tables and save with deals
[H3] Financial Services
[H5] Pay
Secure and seamless cashless payments, online and in-store.Secure and seamless cashless payments, online and in-store.
[H5] Insurance
Get everyday protection with accessible insurance.Get everyday protection with accessible insurance.
[H3] Others
[H5] Grab Experiences
Find Your Next Adventure in Singapore with Grab Culinary Tours.Find Your Next Adventure in Singapore with Grab Culinary Tours.
[H5] Gift cards
Send a fun yet practical gift card to someone today.Send a fun yet practical gift card to someone today.
[H5] Rewards
Earn points and unlock benefits with every transaction.Earn points and unlock benefits with every transaction.
Show More Services

Show Less Services

[H3] Earn with Grab
[H5] Drive with us
Be the boss of your own working hours.Be the boss of your own working hours.
[H5] Deliver with us
Make deliveries and earn extra income.Make deliveries and earn extra income.
[H3] Grow your business
[H5] Sell with us
Become a Grab merchant-partner and increase your reach.Become a Grab merchant-partner and increase your reach.
[H5] Payments with us
Simplify transactions with secure GrabPay cashless payments.Simplify transactions with secure GrabPay cashless payments.
[H5] Deliver with us
Big or small items, fulfil your customers' orders seamlessly.Big or small items, fulfil your customers' orders seamlessly.
[H3] GrabForBusiness
[H5] Express
On-demand package deliveries for your corporate needs.On-demand package deliveries for your corporate needs.
[H5] Food
Manage orders for all employees and business occasions. Manage orders for all employees and business occasions.
[H5] Business rides
Book and manage rides for employees, visitors, and guests.Book and manage rides for employees, visitors, and guests.
[H5] Financial services
Secure funding for your business goals. Secure funding for your business goals.
[H5] Gift cards
For your corporate gifting and promotional needs.For your corporate gifting and promotional needs.
[H5] Ads
Connect your business with millions, online and offline.Connect your business with millions, online and offline.
[H3] GrabDefence
[H5] Fraud Management
Protect your business from fraud.Protect your business from fraud.

[H3] Grab’s Contribution to Singapore

Grab’s Economic Impact in Singapore
Grab’s ride-hailing and delivery services contributed S$5.2 billion to Singapore’s economy in 2023. The impact supported 117,000 earning opportunities, and generated S$2.5 billion in household income through in-app purchases and the economic activity it supports among the local supply chains in the wider Singapore economy.
Learn More

Grab Launches AI Centre of Excellence (CoE) to Power SEA’s Digital Future
Grab officially launched its first Artificial Intelligence Centre of Excellence (AI COE), with support from Digital Industry Singapore (DISG). This strategic AI innovation hub aims to accelerate AI-driven solutions that improve digital accessibility, boost platform productivity and growth, and contribute to smart nation building across Southeast Asia.
Learn More

Grab Singapore Achieves IMDA Data Protection Trustmark (DPTM) Accreditation
Grab Singapore has been officially accredited with the Infocomm Media Development Authority (IMDA) Data Protection Trustmark (DPTM). This recognition reflects Grab's continuous, top-level commitment to strengthening digital trust and ensuring personal data remains safe and secure for all platform users.
Learn More

Grab Wins Top Transport and Community Safety Awards
At Grab, safety and service excellence are at the heart of everything we do. Our commitment has been recognised through:Singapore Police Force’s Outstanding Community Partnership Award – for enhancing community safetyTransport Gold Award (recipient from 2022-2025) – for exemplary driver-partner service standards

Grab Joins Platform Workers Trilateral Group to Enhance Worker Welfare
Grab Singapore is a part of the government-led Platform Workers Trilateral Group (PWTG), a major initiative designed to address challenges and safeguard the well-being of platform workers amidst the rapidly evolving digital landscape. Grab works alongside the Ministry of Manpower (MOM), Ministry of Transport (MOT), and the National Trades Union Congress (NTUC) to develop progressive solutions.
Learn More

GrabBenefits 2.0: Grab Contributes S$4M Annually to Partner Welfare
Announced in October 2024, Grab commits S$4 million annually to GrabBenefits 2.0, complementing the Platform Workers Act 2025. Driver- and delivery-partners can enjoy:Subsidised medical servicesTelemedicine servicesComplimentary preventive health and wellness services
Learn More

Grab Emerald Circle Scholarships & Bursaries for Partners' Children
Launched in 2018, the Grab Emerald Circle Scholarships & Bursaries support children of Grab driver- and delivery-partners in their education. To note, the bond-free Scholarship has increased from S$10,000 to S$15,000 in 2025.Since 2018: 74 scholarships issuedFrom 2018 to 2024: 2,812 bursaries issued
Learn More

Upskilling & Professional Training for Partners with GrabAcademy
Since 2020, GrabAcademy has supported partners with upskilling, career guidance, and professional development.160,000+ trainings completed23,000+ partners upskilled5,200+ received training and career advice400+ SME merchant-partners trained700+ SME employees trained
Learn More

Grab’s Economic Impact in Singapore
Grab’s ride-hailing and delivery services contributed S$5.2 billion to Singapore’s economy in 2023. The impact supported 117,000 earning opportunities, and generated S$2.5 billion in household income through in-app purchases and the economic activity it supports among the local supply chains in the wider Singapore economy.
Learn More

Grab Launches AI Centre of Excellence (CoE) to Power SEA’s Digital Future
Grab officially launched its first Artificial Intelligence Centre of Excellence (AI COE), with support from Digital Industry Singapore (DISG). This strategic AI innovation hub aims to accelerate AI-driven solutions that improve digital accessibility, boost platform productivity and growth, and contribute to smart nation building across Southeast Asia.
Learn More

Grab Singapore Achieves IMDA Data Protection Trustmark (DPTM) Accreditation
Grab Singapore has been officially accredited with the Infocomm Media Development Authority (IMDA) Data Protection Trustmark (DPTM). This recognition reflects Grab's continuous, top-level commitment to strengthening digital trust and ensuring personal data remains safe and secure for all platform users.
Learn More

Grab Wins Top Transport and Community Safety Awards
At Grab, safety and service excellence are at the heart of everything we do. Our commitment has been recognised through:Singapore Police Force’s Outstanding Community Partnership Award – for enhancing community safetyTransport Gold Award (recipient from 2022-2025) – for exemplary driver-partner service standards

Grab Joins Platform Workers Trilateral Group to Enhance Worker Welfare
Grab Singapore is a part of the government-led Platform Workers Trilateral Group (PWTG), a major initiative designed to address challenges and safeguard the well-being of platform workers amidst the rapidly evolving digital landscape. Grab works alongside the Ministry of Manpower (MOM), Ministry of Transport (MOT), and the National Trades Union Congress (NTUC) to develop progressive solutions.
Learn More

GrabBenefits 2.0: Grab Contributes S$4M Annually to Partner Welfare
Announced in October 2024, Grab commits S$4 million annually to GrabBenefits 2.0, complementing the Platform Workers Act 2025. Driver- and delivery-partners can enjoy:Subsidised medical servicesTelemedicine servicesComplimentary preventive health and wellness services
Learn More

Grab Emerald Circle Scholarships & Bursaries for Partners' Children
Launched in 2018, the Grab Emerald Circle Scholarships & Bursaries support children of Grab driver- and delivery-partners in their education. To note, the bond-free Scholarship has increased from S$10,000 to S$15,000 in 2025.Since 2018: 74 scholarships issuedFrom 2018 to 2024: 2,812 bursaries issued
Learn More

Upskilling & Professional Training for Partners with GrabAcademy
Since 2020, GrabAcademy has supported partners with upskilling, career guidance, and professional development.160,000+ trainings completed23,000+ partners upskilled5,200+ received training and career advice400+ SME merchant-partners trained700+ SME employees trained
Learn More

[H3] Newsroom

20/05/26
Grab對台灣數據安全的承諾
Read More

20/05/26
Grab’s Commitment to Taiwan’s Data Security and Public Trust
Read More

04/05/26
Grab Reports First Quarter 2026 Results
Read More

01/05/26
Grab receives the first Cross-Border Ride-Hail Service Operator Licence and will soon pilot a new cross-border taxi booking service
Read More

20/05/26
Grab對台灣數據安全的承諾
Read More

20/05/26
Grab’s Commitment to Taiwan’s Data Security and Public Trust
Read More

04/05/26
Grab Reports First Quarter 2026 Results
Read More

01/05/26
Grab receives the first Cross-Border Ride-Hail Service Operator Licence and will soon pilot a new cross-border taxi booking service
Read More

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[H2] Komsan Chiyadis

GrabFood delivery-partner, Thailand

[H2] Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.

[H6] Merchant-partner

[H1] Grow your business with Grab

Sign up
Sign up
Download Merchant-partner App
Download Merchant-partner App

Overview
Reach millions of consumers on Grab, while offering greater convenience and rewards to your existing customers.

[H2] Why use us

1

[H3] Easy to manage

Manage all your payments through the merchant-partner portal and app.

2

[H3] Access to funds

Apply for finance products to help better manage your cash flow.

3

[H3] Tools for success

Exclusive business insights to help you drive sustainable growth.

[H2] Testimonial

[H3] Lynn
Owner of Utama Florist and Grab merchant-partnerWhen I became the first florist on GrabMart, business was not so encouraging. But I kept going and within three months, I was able to settle all of my outstanding rental.”
[H3] Jessyca
Jessyca’s mother owns Yenny’s Grocery Store, a Grab merchant-partnerMy sales have doubled due to wider reach. I even get orders from out of town. I can now see how technology makes our lives easier.”
[H3] Fajar
Owner of Insinyur Martabak and Grab merchant-partner
Ever since we became a GrabFood merchant-partner, our sales have grown three-fold! We not only lowered our expenses, we also grew our exposure and customer base.”

[H2] Ways to be a merchant-partner

[H3] Food and Mart

[H3] Pay via QR

[H3] Pay online

[H3] Dine Out Deals

[H3] Loyalty Solution

[H3] Reservation Management

[H4] Benefits

[H5] Go digital effortlessly
Set up your store on Grab in as little as 3 days
Offer delivery services without adding to your headcountEnjoy instant cash out to your bank account
[H5] All-in-one portal for merchant-partners
Manage your payments on GrabMerchant Portal or the Grab Merchant-partner app Apply for finance products to help you fund your businessGain exclusive insights to drive business growth
[H5] Receive cashless payments seamlessly
Start accepting GrabPay QR code paymentsEnjoy instant cash out to your bank accountOffer interest-free instalments with PayLater at no additional risk to you
[H5] All-in-one portal for merchant-partners
Manage your payments on Grab Merchant Central or the Grab Merchant-partner app Apply for finance products to help you fund your businessGain exclusive insights to drive business growthHow to use
[H5] Super simple, ultra secure
Encrypted transactions, protected by a 24-hour fraud detection engineOne-tap checkout feature to reduce dropouts during checkoutsOffer interest-free instalments with PayLater at no additional risk to you
[H5] All-in-one portal for merchant-partners
Manage your payments on Grab Merchant Central or the Grab Merchant-partner app Apply for finance products to help you fund your businessGain exclusive insights to drive business growthLearn More
[H5] Attract Grab users to dine at your store
Be discovered by consumers who are looking for a place to dine while they are browsing the Grab app. Beyond food delivery and groceries, GrabFood is now for dining out too! If your store is close to a user's location, it will be shown first, making new customers always just a short distance away.Enquire about offering a Dine out deal
[H5] Feature on our rapidly-growing dining deals platform
Reach millions of diners across Singapore with our Dine Out Deals campaigns that put the spotlight on merchants like you.
[H5] Quick settlement as always
Experience the same swift settlement you've come to expect from all Grab services - as soon as the next day.
[H5] Boost sales with a simplified loyalty programme
Increase the frequency and repeat rates of existing customers with customisable loyalty rewards and communications.Launch a loyalty programme across both your GrabFood and in-store transactions without any complex integration.With Grab powering the solution, consumers don't need an additional account or app to join.
[H5] Get a 360 view of your customer
Gain valuable insights into consumers' behaviour through daily, weekly, and monthly reports.
[H5] Engage with your customers directly
Engage customers who have joined your programme directly via WhatsApp and SMS (coming soon). Customise your engagement to announce new items or reach out to inactive customers, with flexible targeting options.Enquire about our Loyalty Solution
[H5] Maximise demand for your restaurant through reservations
Gain access to a vast audience by taking reservations from both the Grab and Chope platforms, ensuring maximum visibility to discerning, hungry diners.Expand your restaurant's visibility through Chope's strategic partnerships with Google Maps, TripAdvisor, Michelin, Ctrip, and Dianping, offering diners more ways to discover and book your establishment.View the Dine Out experience on the Grab app
[H5] Reduce No-Shows to Maximize Occupancy
Reduce no-show rates with automated reminders via call or SMS, and secure diner confirmations.Implement deposit requirements for reservations to ensure commitment from diners.
[H5] Choose from a Table Management System or Simplified Dashboard
Manage all your reservations through a centralised user interface accessible on desktop, iPad, and mobile for seamless on-the-go operations.Our Table Management System offers advanced features tailored for top restaurants, including waitlist and queue management, service personalisation, review management, and in-depth analytics. Optional POS system integration ensures seamless operations and provides access to essential data for optimising the consumer experience.Enquire about Reservations management

[H4] Who can apply?

Registered companies or sole-proprietors sellingFood & beverages for immediate consumptionConvenience, health & beauty, bread, cakes & confectionery, snacks, alcohol, ice cream, flowers, gifts, kids, and pet products

[H4] What do I need to do?

[H5] Prepare your documents
ACRA Business Profile* (for companies) or NRIC (for sole-proprietors)
*If your name is not listed in the ACRA Business Profile, please bring along a Letter of Authorisation (signed by someone listed in the ACRA Business Profile) authorising you to sign the Grab contract, and valid national ID for our verification.
Copy of Singapore Food Agency (SFA) Licence with a minimum validity of 2 months
If applicable, your Halal or Liquor Licence Class 3A/3B/4 with a minimum validity of 3 months
Digital copies of your
Store cover photo (1:1 and 9:5 aspect ratios)
Menu item photos (1:1 aspect ratio)
Menu (for GrabFood) or catalogue (for GrabMart) in excel sheet, photo, website address, GrabFood Menu Template, or GrabMart Catalogue Template
[H5] Set up your store on Grab
Make an appointment at our Grab Merchant Centre or sign up onlineDownload the Grab Merchant-partner appStart receiving orders in 3 to 10 working days

[H4] Who can apply?

Any business or organisation registered with ACRA, that accepts physical payments

[H4] What do I need to do?

[H5] Prepare your documents
ACRA Business Profile* (for companies) or NRIC (for sole-proprietors)
*If your name is not listed in the ACRA Business Profile, please bring along a Letter of Authorisation (signed by someone listed in the ACRA Business Profile) authorising you to sign the Grab contract and valid national ID for our verification.
Bank account statement
NRIC or Passport details
[H5] Set up your QR code
Sign up online or make an appointment at our Grab Merchant Centre
Download the Grab Merchant-partner app
Receive your QR stickers and start accepting GrabPay in 5 days

[H4] Who can apply?

Any business or organisation registered with ACRA, that accepts online payments

[H4] What do I need to do?

[H5]
Submit an online form and a Grab representative will reach out to you for additional business information and documents.Once your details have been verified, our GrabPay Integration manager will bring you through the process of integrating GrabPay to your website or app.

[H4] Who can apply?

Whether you're a new or existing Grab merchant-partner, if you have one or more physical stores where consumers can dine, we'd love to have you on board.

[H4] What do I need to do?

[H5]
Submit an online enquiry and a Grab representative will reach out to share next steps with you.

[H4] Who can apply?

Whether you're a new or existing Grab merchant-partner, if you have one or more physical stores where consumers can dine, we'd love to have you on board.

[H4] What do I need to do?

[H5]
Submit an online enquiry and a Grab representative will reach out to share next steps with you.

[H4] Who can apply?

Whether you're a new or existing Grab merchant-partner, if you have one or more physical stores where consumers can dine, we'd love to have you on board.

[H4] What do I need to do?

[H5]
Submit an online enquiry and a Grab representative will reach out to share next steps with you.

[H2] FAQs

[H3] Got questions? We’ve got answers.
For more questions, please visit our Help Centre.

What do I need to become a Grab merchant-partner?Please refer to the Get Started section above.Can I get on Grab if I do not have an actual shopfront?Yes, you can as long as you have the documents listed in the Get Started section aboveAre there any sign up fees?Activation Fee:You may opt to download the Grab Merchant-partner app onto your own Android device. As such, you will only incur a one-time activation fee of S$100/outlet (before GST, wef 1 Jan 2024). However, this method does not allow you to print order receipts.Merchant-partners who wish to use a Grab Order Device will incur the existing one-time activation fee of S$300/outlet (before GST, wef 1 Jan 2024). This device helps to automatically print order receipts.The one-time activation fee will not be required during sign-up. Instead, it will be offset against your future earnings on Grab.Service Fee:There is a service fee of 30% on all GrabFood and GrabMart orders. This is charged on every order you receive through Grab, through both delivery, and Self Pick-Up orders.Please note that this service fee is subject to the prevailing GST.Will my outlet be automatically eligible for self pick-up?All our merchant-partners are able to accept Self pick-up orders from their first day, to give you access to more order opportunities.When will I receive my first payment?Your first payment will be made within 10 working days from the first completed order date. Subsequent payments will be made within 48 hours of completed orders.

[H2] FAQs

[H3] Got questions? We’ve got answers.
For more questions, please visit our Help Centre.

I am interested, how do I sign-up?You can leave your contact with us via the form, and our Sales Agent will be in touch with you shortly.What information do I need to provide?You will need to provide your business ACRA documentation, bank account statement, and NRIC/Passport details.What happens once I provide all documents?Once received, we will process your documents and get back to your within 5 business days. Once approved we will send over the QR sticker and you can start accepting payments.How do I cash out my earnings?When you cash out, your funds will be auto swept when they hit the agreed limit and/or at the end of day, every day.How can I change my receiving bank account information?To update your bank information, please contact merchantsupport.sg@grab.com and provide a copy of your bank statement or cheque book.

[H2] FAQs

[H3] Got questions? We’ve got answers.
For more questions, please visit our Help Centre.

How do I become a GrabPay Online merchant-partner?Simply indicate your interest in the form and our representative will reach out to you for additional business information and documents. Once your details have been verified, our GrabPay Integration manager will bring you through the process of integrating GrabPay to your website or app.Why should I become a GrabPay Online merchant-partner?There are many benefits to being a GrabPay Online merchant-partner:
Market to Grab Users: Grab has millions of users across Southeast Asia, many of whom have a GrabPay wallet
Increase revenue: GrabRewards points encourage customers to spend at our merchant-partners, thus allowing them to increase sales & GMV.
Reduce hassle of handling cash: Going cashless with GrabPay reduces the hassle & costs of handling COD orders
Cheaper: Accepting online payments via GrabPay can be cheaper than alternative cashless payment modes
Seamless Payment flow: GrabPay offers a seamless check-out experience, making purchasing and payments a breeze for your users
Broader Grab Partnership: Opportunity to kickstart partnerships with other Grab verticals (i.e. GrabRewards, GrabGifts, GrabExpress, etc)
When will the funds from my payments be settled to my bank account?Payments received will be settled to your bank account at the end of each working day.What are the fees that are being charged for payments?For cards, our fees are: 3.4% + S$0.50
For GrabPay, our fees are: 3.3%Can I deal with different currencies?Currently, we only support SGD. If you intend to support international currencies, do let us know via the feedback form here.

[H2] FAQs

[H3] Got questions? We’ve got answers.
For more questions, please visit our Help Centre.

How do I offer a Dine Out Deal on Grab? If you are a Grab merchant new to Dine Out Deals, you may set up your deal via the "Marketing" section of the GrabMerchant app. Alternatively, submit an online enquiry and we will be in touch shortly.Where in the app does Grab promote Dine Out Deals? Dine Out Deals is a new service for when customers dine out at your physical store. Click here if you are on your mobile phone to launch the Dine Out Deals page within the Grab app. Alternatively, you can look for Dine Out when you browse All services once you launch the Grab app.Are the fees for Dine Out Deals the same as food delivery? The fees for Dine Out Deals are not the same as food delivery. As Dine Out Deals are being introduced, look out for co-funding and trial commissions that may be available to you as a new merchant to Dine Out Deals.

[H2] FAQs

[H3] Got questions? We’ve got answers.
For more questions, please visit our Help Centre.

How can I start a loyalty programme with Grab?You can easily start a loyalty programme across GrabFood and in-store without any complex set-up or integration. Submit an online enquiry and a Grab representative will reach out to share next steps with you.Can the loyalty programme support my multi-outlet brand?Yes, our loyalty solution currently supports multi-outlet brands with a unified view of their customer base across all their outlets.How can I engage customers who have joined my loyalty programme?You can directly engage customers who have joined your programme from GrabFo

[H6] Driver-partner

[H1] Be a Grab delivery-partner

Sign up
Sign up
Download Grab Driver App
Download Grab Driver App

[H2] Why use us

1

[H3] Instant cash-out

Easily transfer your earnings to your bank account.

2

[H3] All-in-one app

Receive delivery requests and track your earnings.

3

[H3] Easy to track

In-app navigation from pick-up to drop-off.

[H2] Testimonial

[H3] Roszana Ali
has cerebral palsy and is a GrabFood delivery-partnerIt was very daunting for me at first. But as soon as I completed my first order, I remember exclaiming, “I did it!”
[H3] Lek Sayan Inthatho
delivery-partner with GrabI want to support myself and not be a burden to other people. At Grab I can earn my living freely from multiple services, giving me more income sources.”
[H3] Homer Lazaro
delivery-partner with Grab since 2018My family is concerned about my safety but Grab provides us with protective gear and health protection guidelines. There is a sense of fulfillment when I work and help others during this crisis.”

[H2] Ways to be a delivery-partner

[H3] Food and Mart

[H3] Express

[H4] Benefits

[H5] Make deliveries any way you want
Decide when, where, and how often you want to deliverMake deliveries on foot, your Personal Mobility Aid (PMA), bicycle, and moreBe part of the Emerald Circle Loyalty Programme for delivery-partners
[H5] All-in-one app for Grab Drivers
Instant cash-out to your bank accountReceive delivery requests, and track your earningsIn-app navigation from pick-up, to drop-offExplore the Grab Driver app
[H5] Coverage on and off the road
Complimentary insurance for you during rides with Work Injury Compensation (WICA) and Third Party Liability InsuranceFree income cover for delivery partners if unwell for more than 5 days with Prolonged Medical Leave Benefit (not available for Emerald tier)Purchase add-ons to cover yourself and your family betterBrowse financial services for partners
[H5] Make the most of your vehicle
Earn extra by delivering documents and parcels on demandGet access to training and resources at the GrabAcademy Be part of the Emerald Circle Loyalty Programme for delivery-partners
[H5] All-in-one app for Grab Partners
Instant cash-out to your bank accountReceive delivery requests and track your earningsIn-app navigation from pick-up to drop-offExplore the Grab Driver app
[H5] Coverage on and off the road
Complimentary insurance for you during rides with Work Injury Compensation (WICA) and Third Party Liability InsuranceFree income cover for delivery partners if unwell for more than 5 days with Prolonged Medical Leave Benefit (not available for Emerald tier)Purchase add-ons to cover yourself and your family betterBrowse financial services for partners

[H4] Who can apply?

Singaporeans and PRs aged 18 years old and above

[H4] What do I need to do?

Prepare your documents based on your mode of delivery

[H5] Walking
NRIC
Copy of Bank book/statement indicating name and account number
[H5] Personal Mobility Aid
NRIC
Copy of Bank book/statement indicating name and account number
[H5] Bicycle
NRIC
Copy of Bank book/statement indicating name and account number
Proper riding protective gear
[H5] Power-assisted Bicycle
NRIC
Copy of Bank book/statement indicating name and account number
Image of PAB showing the registration number
Corresponding PAB Registration log
Proper riding protective gear
[H5] Motorbike
NRICCopy of Bank book/statement indicating name and account numberDriver’s licenceVehicle's logFor rented vehicles, Rental Agreement or Letter of AuthorisationMotorcycle insurance with cover for food & parcel delivery services
[H5] Car
NRICDriver’s licenceCopy of Bank book/statement indicating name and account numberPersonal Car:Vehicle Details
[H5] Van
NRICDriver's License Copy of Bank book/statement indicating name and account numberVehicle DetailsPhoto of vehicle
[H5] Get geared up and start delivering
Sign up here or on the Grab Driver app
Complete and pass our GrabFood e-Learning Session
Make an appointment at our Driver Centre to purchase your Grab Gear
Open your Grab Driver app and you’re good to go!
[H5] Partner Growth Support Scheme
Upon successful completion of all onboarding steps according to the mode of delivery of your choice, you will be activated and automatically be enrolled into the Emerald Circle Loyalty Programme. You will also unlock exclusive support resources from the Partner Growth Support Scheme.

[H4] Who can apply?

Singaporeans and PRs aged 18 years old and above

[H4] What do I need to do?

Prepare your documents based on your mode of delivery

[H5] Motorbike
NRIC
Copy of Bank book/statement indicating name and account number
Driver’s licence
Vehicle's log
For rented vehicles, Rental Agreement or Letter of Authorisation
Motorcycle insurance with cover for food & parcel delivery services
[H5] Car
NRICDriver’s licenceCopy of Bank book/statement indicating name and account numberPersonal Car:Vehicle Details
[H5] Van
NRICDriver's License Copy of Bank book/statement indicating name and account numberVehicle DetailsPhoto of vehicle
[H5] Get geared up and start delivering
Sign up here or on the Grab Driver app
Complete and pass our GrabExpress e-Learning Session
Make an appointment at our Driver Centre to purchase your Grab Gear
Open your Grab Driver app and you’re good to go!
[H5] Partner Growth Support Scheme
Upon successful completion of all onboarding steps according to the mode of delivery of your choice, you will be activated and automatically be enrolled into the Emerald Circle Loyalty Programme. You will also unlock exclusive support resources from the Partner Growth Support Scheme.

[H2] FAQs

[H3] Got questions? We’ve got answers.
For more questions, please visit our Help Centre.

How often can I cash out my earnings?You can instantly cash out earnings in your Grab Driver App cash wallet to your bank account, at any time (including on Sundays and Public Holidays), up to twice every 24 hours.Please note instant cash out requests require a minimum amount of S$50 to a maximum of S$5,000. For more info please visit hereCan I only work in certain areas in Singapore?You can decide on which parts of Singapore you will want to deliver, as long as it is within our GrabFood service coverage. Simply go to the area and sign in!What equipment do I need to partner with GrabFood?Starting 5 May 2025, purchase of the GrabFood gear package is no longer mandatory. However all delivery-partners are required to comply with all food safety guidelines and requirements, and use an appropriate insulated/thermal food safe bag to store and deliver food items. We strongly encourage the use of our available gear sets as recommended, including our GrabFood branded shirts, thermal halal bag, and thermal delivery backpack.How many hours do I need to work per week as a GrabFood delivery-partner?You can decide how much, or how little you want to work. Simply log into the GrabFood Driver app, and deliver at a time of your choice, as you do not need to book sessions in advance.

[H2] FAQs

[H3] Got questions? We’ve got answers.
For more questions, please visit our Help Centre.

How do I earn money as a GrabExpress delivery-partner?A GrabExpress delivery-partner gets paid on a distance-based basis per trip, plus incentives, after commissions as his take-home pay.How often can I cash out my earnings?You can instantly cash out earnings in your Grab Driver App cash wallet to your bank account, at any time (including on Sundays and Public Holidays), up to twice every 24 hours.Please note instant cash-out requests require a minimum amount of S$50 to a maximum of S$5,000. For more info please visit hereCan I deliver with GrabExpress if I am currently driving with GrabCar/GrabTaxi?We are currently running a pilot program for GrabCar Partners to deliver for GrabExpress. Do reach out to us to check on your eligibility.What is the GrabExpress Platform Fee?A flat Platform Fee of S$0.30 per trip covers safety innovations, driver benefits programs, and other operational costs.
What changes can I see in the bookings?There is no change in the calculation of your earnings per booking. The Platform Fee will not affect the computation of your income and incentives.
How do I check the Platform Fee?
After completion of a booking, you can see the Platform Fee by tapping on the Job History, then Earnings on your app.
Is the Platform Fee applicable to all bookings?The Platform Fee will be applicable only to the following delivery types - GrabExpress Bike, GrabExpress Bike Multi-stop Delivery, GrabExpress Car, and GrabExpress Car Multi-stop Delivery.

[H2] Be our partner

[H3] Start your journey as a delivery-partner.

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[H2] Komsan Chiyadis

GrabFood delivery-partner, Thailand

[H2] Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.

How is daily deduction calculated?
Repayments are made from your Grab earnings on the first 27 days of the month. This helps you with your month end closing.As a result, the repayment amount formula is based on your chosen loan amount divided by the tenure multiplied by the number of deduction days. For example: SGD 100,000/ (12 months * 27 days)

What if Easy Loans isn’t what I need?
You can explore other financial solutions offered by GXS, our digibank affiliate. Visit https://www.gxs.com.sg/flexiloan to learn more.

Do I already have a pre-approved loan?
If you don’t see a pre-approved offer, simply enter your preferred loan amount and tenure — we’ll review your details and get in touch shortly.

When will I receive funds after I request a loan?
You will receive funds within 5 business days after you submit your request, subject to GrabFinance’s approval.

Will daily repayment affect my ability to reconcile my Grab earnings?
You will be able to easily reconcile payouts and repayments via the GrabMerchant Portal. You will also receive a monthly Statement of Account. You may also request for a Statement of Account anytime at smelending.sg@grab.com.

What are the fees for GrabFinance loans?
There is a one-time fee that will be deducted upfront from the loan amount.

Why are repayments taking place across multiple stores?
In order to provide you with a higher loan amount, your current loan is offered to you based on the earnings assessment of all the stores under your Merchant ID. Daily deductions may be made across all your stores, to help you manage your repayments.

How does Grab decide which store makes the repayment each day?
Your repayments will be deducted in order of the highest earning to lowest earning store each day, until the daily amount has been repaid. In the event that Grab is unable to deduct the daily repayment amount from your highest earning store in full, the outstanding balance will be deducted from the next highest earning store.                                                                                                                                                                                       Scenario 1: Full deduction from the highest earning store. E.g. If daily repayment owed is $10, full deduction is executed from the highest earning store that has $10. Scenario 2: Full deduction across highest earning stores within same day. E.g. If daily repayment owed is $10 and no one store has $10, partial deduction is from highest earning stores: Store A for $7 and Store B for $3 to complete the $10 deduction.                                                                           Scenario 3:  Partial deduction from top highest earning stores E.g. If stores do not have enough earnings for the $10, partial deduction will be from the top earning stores: Store A for $3 and Store B for $3. The remaining $4 will be deducted the next day.

How do I get a consolidated view of where daily deductions are happening?
There are 2 ways on where you will be able to get a consolidated view of your daily deductions: Via the Grab Merchant PortalStep 1: Login to the Grab Merchant PortalStep 2: Select the date range you wish to checkStep 3: Click on the Download Step 4: Open the csv file. It will showcase all the store transactions including the deductions for your loan. Upon request for a Statement of Account (SOA) by reaching out to GrabFinance at smelending.sg@grab.com. However, do note that the SOA can only be requested within the first week of the month, and the turnaround time in receiving the SOA will be from 1 to 3 business days.

Are there higher one-time fees because of this?
Fret not, the one-time fee will remain the same despite Grab deducting from multiple stores. We are still retaining the upfront one-time fee deduction from your approved loan amount.

Can I instead choose which stores I can make repayments from?
At the moment, repayments will be automatically deducted from stores with the highest collection.

How is daily deduction calculated?
Repayments are made from your Grab earnings on the first 27 days of the month. This helps you with your month end closing.As a result, the repayment amount formula is based on your chosen loan amount divided by the tenure multiplied by the number of deduction days. For example: SGD 100,000/ (12 months * 27 days)

Do I already have a pre-approved loan?
To check your pre-approved loan status, select “Apply Now” and input your Unique Entity Number (UEN).

I don’t have a pre-approved loan. Can I still apply for a loan?
Yes you may. Alongside your request, you will need to provide us with 6 months of bank statements, NOA and CBS and a copy of your NRIC.

When will I receive funds after I request a loan?
You will receive funds as soon as 24 hours after you submit your request, subject to GrabFinance’s approval.

Will daily repayment affect my ability to reconcile my Grab earnings?
You will be able to easily reconcile payouts and repayments via the GrabMerchant Portal. You will also receive a monthly Statement of Account. You may also request for a Statement of Account anytime at smelending.sg@grab.com.

What are the fees for GrabFinance loans?
There is a one-time fee that will be deducted upfront from the loan amount.

Why are repayments taking place across multiple stores?
In order to provide you with a higher loan amount, your current loan is offered to you based on the earnings assessment of all the stores under your Merchant ID. Daily deductions may be made across all your stores, to help you manage your repayments.

How does Grab decide which store makes the repayment each day?
Your repayments will be deducted in order of the highest earning to lowest earning store each day, until the daily amount has been repaid. In the event that Grab is unable to deduct the daily repayment amount from your highest earning store in full, the outstanding balance will be deducted from the next highest earning store.                                               Scenario 1: Full deduction from the highest earning store. E.g. If daily repayment owed is $10, full deduction is executed from the highest earning store that has $10. Scenario 2: Full deduction across highest earning stores within same day. E.g. If daily repayment owed is $10 and no one store has $10, partial deduction is from highest earning stores: Store A for $7 and Store B for $3 to complete the $10 deduction.                                                                           Scenario 3:  Partial deduction from top highest earning stores E.g. If stores do not have enough earnings for the $10, partial deduction will be from the top earning stores: Store A for $3 and Store B for $3. The remaining $4 will be deducted the next day.

How do I get a consolidated view of where daily deductions are happening?
There are 2 ways on where you will be able to get a consolidated view of your daily deductions: Via the Grab Merchant PortalStep 1: Login to the Grab Merchant PortalStep 2: Select the date range you wish to checkStep 3: Click on the Download Step 4: Open the csv file. It will showcase all the store transactions including the deductions for your loan. Upon request for a Statement of Account (SOA) by reaching out to GrabFinance at smelending.sg@grab.com. However, do note that the SOA can only be requested within the first week of the month, and the turnaround time in receiving the SOA will be from 1 to 3 business days.

Are there higher one-time fees because of this?
Fret not, the one-time fee will remain the same despite Grab deducting from multiple stores. We are still retaining the upfront one-time fee deduction from your approved loan amount.

Can I instead choose which stores I can make repayments from?
At the moment, repayments will be automatically deducted from stores with the highest collection.

Apply Now!